Hunters Haxby & Strensall Areas reviews

★★★★★ 5/5

Google

Great service from hunters, especially Ian! Just got the keys to our bungalow and we are super happy. Would recommend these estate agents!

Tammy · 22 August 2025

★★★★★ 5/5

Trustpilot

Thank you Jasmine

Hunters delivered an impeccable service from beginning to end. Communication was excellent, and they were always available whenever we needed them. A special thank you to Jasmine, we are incredibly grateful for everything she did.

Asha · 2 February 2026

★★★★★ 1/5

Trustpilot

lettings fees are very high

For lettings their fees are very expensive. First 3 months of my 450 rent studio flat they took and I did not get anything. When tenant leaves another month will be gone as inventory check is 180 and cleaning in 250 and this is for a studio flat. If i want to cancel the contract i have to pay 900. Stay away.

'Tarig · 9 July 2026

★★★★★ 5/5

Google

I cannot thank Claire enough for all her support, kindness and extraordinary effort! She drove literally miles and miles to supply the missing documents to be signed for the completion to happen on the day and then stayed after hours on Friday to make sure that I will get a key despite the issues with the transfer of funds.. I would recommend Claire from Hunters Haxby to deal with your move. You will be very well looked after as I was.PositiveResponsiveness, Professionalism

Joanna · 26 October 2021

★★★★★ 5/5

Google

We instructed Hunters following visits from 3 different agents to value and sell our family home and were so pleased that we did. Throughout, the service we received from Claire and Ian was second to none. They made what can be a stressful experience as easy and smooth as possible, were very on the ball with interest shown in the property we were selling and secured a number of offers for us. Even once the sale had been agreed they were very proactive in contacting the solicitors and other agents in the chain and keeping matters moving, keeping us updated throughout, through to completion. I would have no hesitation in instructing them again.PositiveResponsiveness, Professionalism

Sharon · 26 October 2021

★★★★★ 5/5

Google

Initially we listed our house with another agency however they were unable to do much for us and we ended up in a position Where we needed to sell quickly, so we went to a ‘we buy any house’ type company. Unfortunately they we much slower than we expected, and reduced their offer for our house substantially at the last minute, so in the end we decided to go back down the conventional route. Ian was excellent and really worked hard to to move our house quickly and for the right money. Within a couple of days he had 7 viewings lined up and had an offer for us within 3 days, even before the for sale sign went up. It was clear that they pulled out all the stops for us and I cannot recommend Hunters enough. We will certainly be calling on them when it comes time for us to buy out next house.PositiveResponsiveness, Quality, Professionalism

Andrew · 26 October 2021

★★★★★ 5/5

Google

Both Ian and Claire have been extremely professional from the start, from excellent sales advise and commitment and determination to sell the house even when the chain unfortunately collapsed. They were very proactive and persistent in contacting other potential buyers and soon had another lined up. There communication has been 5 star keeping me in the loop with regular updates throughout a very tricky and complicated sale. I would highly recommend Ian and Claire to anyone selling their house in their area.. Thanks again AshleyPositiveResponsiveness, Quality, Professionalism, Value

Ashley · 26 October 2021

★★★★★ 5/5

Trustpilot

I have only great things to say about Hunters Middleton!

I have only great things to say about Hunters Middleton branch! From the very first phone call right up to exchanging contacts They have been beyond brilliant. I absolutely loved the pictures of my house and the write up most definitely did my house justice. My house sold within 4 days and I was over the moon with the price!Nicole was the shining star for me- she kept in daily contact and was the most reassuring and helpful person every single step of the process. She chased up people when they needed it ensuring the sale moved along at pace. Thank you so much Hunters but especially a massive thank you to Nicole- you have been amazingly!

Debbie · 25 June 2024

★★★★★ 1/5

Trustpilot

Disappointed is an understatement..

To say we’re disappointed with the level of communication from the Horncastle Branch with Michael and Susan Noonan is an understatement and the level of service is a far cry from Michael's commitment to customer experience.Researching this branch shows multi-occasions that this activity has happened here.If you’re viewing a property with the intent to buy, don’t expect them to tell you if any other parties are interested. They’ll just pull it from under your feet along with any visions or excitement of a future you had in said house.Viewed a property two weeks ago, following the viewing we had a really positive conversation with Susan in the office expressing great interest, no more than a week later sold to another buyer with no communication. It would have been professional and courteous to reach out to the buyer but more so to the seller, as I’m certain they would like to have known of other interest. Susan and Michael took away any opportunity or chance to put in any offers, resulting in many wasted hours.I wouldn’t usually leave a review; but the tone in which Susan delivered the news was blunt, lacked any sort of empathy and very closed, to date I am still waiting for a reply to my email which I can only assume has been ignored.We will steer clear of this company for future sales and purchases, knowing that their priority doesn’t appear to be with either buyer or seller.Happy to receive a call or email to discuss our experience with you.

Lea · 20 June 2024

★★★★★ 1/5

Trustpilot

Hunters are not interested

Hunters let the house adjacent to ours. There have been multiple pipe leaks around the bathroom causing flooding which in turn is causing damp smells on our side due to the length of time taken to address the issues. It's been repaired after four weeks now within hours water is currently coming through the ceiling next door soaking our party wall and they have told the tennant it's livable no problem.

Tony · 5 April 2026

★★★★★ 1/5

Trustpilot

Feeling sorry for vendors hoping to sell their property

Mid of August I telephoned Hunters Sunderland to view a property, giving them all requested details - a little while later they sent an email asking which property I meant (I had told them but if they wanted to clarify: why didn't they ask this when I phoned?).

Ms · 14 September 2026

★★★★★ 5/5

Google

Recently sold a house with Hunters in Skelton what a fantastic experience. We were impressed with how they dealt with the current COVID 19 rules.We loved the walk through video which sold the house for us as it was difficult to do physical viewings and to be honest the video gave us a much wider market. Clare and Ian were very attentive and I would strongly recommend them for local knowledge,service and professionalism. Top marks Hunters.PositiveResponsiveness, Quality, Professionalism, Value

Michael · 26 October 2021

★★★★★ 5/5

Google

Ian was very friendly and helpful assisting my Mum throughout the sale process,her property sold quickly and the video was fantastic but unfortunately the first buyer pulled out,Ian was able to get her another buyer almost immediately and at the full asking price.He was very reassuring and kept her up to date with regular phonecalls.My Mum and I would have no hesitation in recommending Ian and Hunters to sell your property.

Alison · 26 October 2022

★★★★★ 1/5

Trustpilot

Awful

Awful. Incredibly disorganised. Would establish inspections and never turn up, would constantly email about overdue rent that wasn't overdue. Would pass the blame constantly. Attempted to raise my rent by a "reasonable" £200 a month six months into my tenancy which can only happen every 12 months and cannot be more than the CPI price index; they failed on both counts. Renting is honestly awful, and these clowns pray upon the anxiety of insecurity to get what they want.I have bought a house now, I wish all renters the luck to buy their own homes one day so we never have to deal with letting agents like these ever again.

Blyth · 28 May 2024

★★★★★ 1/5

Trustpilot

Gutted

I was really impressed with the valuer's sales pitch and genuinely believed they would be the best firm to sell my home. The fact they had a relationship with Ryan property law also played a part, although that turned out to be a disaster, but that's a review for another day.

Nicola · 9 August 2026

★★★★★ 1/5

Trustpilot

Sales progression team lied and not very professional.

We are in the process of buying a bungalow at the moment and the sales progression team told us the vendor had been to sort the electrics and service the boiler..previous tennants had apparently got in debt so electric was cut off..Hunters lied saying this would be sorted. A second viewing 2 weeks later and a wasted 120 mile journey confirmed nothing had been sorted. When we told them we were disappointed with them we were told to leave the property.

A · 30 December 2025

★★★★★ 1/5

Trustpilot

Damaged our house, and we're not even their clients!

Hunters hung a "for sale" sign on our property, which was a surprise to us, since we were neither selling nor letting the property. When asked to take it down, four visible holes have been left in the wall of our home. It has been six and a half weeks, and the holes are still there. In a couple of weeks, we're going to need to escalate this to the ombudsman.

James · 15 March 2026

★★★★★ 1/5

Trustpilot

I would completely recommend avoiding…

I would completely recommend avoiding this agency, they are slow to respond, have no information ready at hand and this has possibly been the most annoying process of purchasing a property with them. There was a lot of missing information that I was not provided and they basically only know how to respond when they need something. You will call them and they say they'll get back to you and just disappear. Avoid if possible.

Abdul · 29 July 2024

★★★★★ 5/5

Google

Ian and the team at Hunters were very efficient and informative, the way the whole process was managed during a global pandemic was great. All required Covid protocols were adhered to during viewings which was really assuring. Although the purchase did take longer than expected, due to the impact of Covid, we are very pleased with the level of service and after care we received. Would definitely recommend Hunters to anyone looking to buy/sell a property.

Marcus · 26 October 2021

★★★★★ 5/5

Google

My Mother decided it was time to downsize and after reading a few reviews of various estate agents, we decided to go with Ian & Clair from Hunters Haxby. We made the right choice. Ian & Clair were fantastic! They provided a brilliant service, we felt that they really pushed the house and it did not take long to sell. They both provided a very friendly and professional service with great local knowledge and very helpful advice with anything we needed, from conveyancing to carpets. My Mother also bought her next property through Ian & Clair. Again they made the whole process very easy and stress free. I would highly recommend Hunters Haxby & Strensall to anyone looking to buy or sell their property.

Costas · 26 October 2020

★★★★★ 1/5

Trustpilot

Agent Harj was full of fake promises

Agent Harj was full of fake promises. Although he was all smiles and seemed friendly, the minute we left after our viewing he didn’t return texts or calls and shyed away from any contact. After several calls to the agents I finally managed to find out myself that the property had been given to someone else, rather than them calling me to inform me I had to dig this information out of them which was frustrating. Avoid!

Hamza · 23 May 2024

★★★★★ 5/5

Google

Had to add a post completion review as we have been so happy with the service from Hunters Haxby. All of the guys from Ian to Naomi and Ben to Andy have been fantastic. Nothing was any trouble, they were an invaluable link between us and our buyers which gave us reassurance and peace of mind. Highly recommend ⭐️⭐️⭐️⭐️⭐️

Alastair · 25 August 2025

★★★★★ 1/5

Trustpilot

Bad communication

I have been trying to contact them for 4 months in regards to my flat and contract but they are absolutely appalling at responses and making things clear and helpful for those they are letting to. They have sent me in so many different directions on who to contact and have stopped responding to me within one week of me first contacting them. On top of this it took them weeks to respond and report to maintenance issues, and when they did the response I got was rude and abrupt. As well as that they issues weren't resolved fully resulting in me feeling uneasy in what was meant to be my own space. Absolutely awful service and wouldn't even consider letting/renting from them again.

EM · 8 December 2025

★★★★★ 1/5

Trustpilot

Pathetic estate agency

Pathetic estate agency! The guy who is showing properties mixing up addresses and you end up viewing a different one. If you make an offer they show a very keen interest in person then no-one ever comes back to you. The property owners will never get to find out who made offers and they may just losing out on perfectly good tenants…!They do not even talk to each other within the office to relay interest.You get a bunch of promise, but that is all!Laura is useless!

Anonymous · 29 February 2024