Trusted Agent profile
★★★★★
657 reviews across 3 platforms
35 The Village, Wigginton, YO32 2PR, York YO32 2PR
Hunters's York office at 35 The Village is rated 2.8 out of 5 across 657 reviews on three platforms, including 115 Google reviews rated 4.8. The 10 Facebook and 532 Trustpilot counts are for the whole business. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026. Checked 9 October 2026.
115
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
532
Reviews on Trustpilot
Business-wide
Trusted Agent 2026 results for Hunters. Each award is assessed separately from the review sites.
Every review we hold for the York office, from every platform, shown as written. First names only.
2/5
GoogleNot the most supportive of estate agent. Personally I would not recommend.
Hello Mr Richardson . We spoke when you posted your review and I was glad you took my call and explained your reasons for the review and the comments. I appreciate your feedback and understand what you relayed. Hopefully we can improve your opinion on our business should we meet again. Best wishes for the future. Ian
1/5
TrustpilotWe are absolutely disgusted with the…
We are absolutely disgusted with the way we have been treated regards to renting a property through hunters.We were told a move in date only to have it changed last minute and changed again after booking moving van and getting deliveries organised to come the next day.I will never use hunters again.
5/5
TrustpilotThe world needs a new way of not…
The world needs a new way of not forgetting the Holocaust. We have had numerous documentaries and historical fiction films and tv shows to learn from. And now we have a SENSATIONAL show that will awaken us and keep the conversation of anti Semitism, racism and the plights if all disenfranchised groups of the world at the forefront.
1/5
TrustpilotSo unprofessional
Hunters took over my tenancy from my landlord. Since then they have ignored emails asking for legal documents and repairs the landlord never did. Absolutely fuming because now I can't get any help
1/5
TrustpilotRude, incompetent and pushy
Hunters BlackpoolThe sales staff are loud, pushy, and act like a bunch of failed double-glazing salesmen desperate to close a deal.The office staff are incompetent, can't take messages, calls are not responded to and wrong information given out.A big fat zero for customer service skills. Just plain rude.I wouldn't recommend them to sell a garden shed.
5/5
GoogleHouse moves are never seamless but Ian and Claire both provided excellent support on both the sale of our old house and purchase of our new one. Recommended.
Hi Mark thanks so much for your kind words. We were delighted to help you with your move and we look forward to hearing how the renovation goes. Hopefully see you soon. Regards Ian and Claire
1/5
TrustpilotTerrible management
Terrible management no valid electric safety cert for 5yrs. Floods in living rm not addressed for 2yrs. Put rent up by 350£ with no updating. Certificates emails ignored. Very poor standard of management. Don't care for tenant needs. Don't manage full stop
1/5
GoogleVery difficult to get hold of. Didnt answer phones and rarely got back to messages. Would not recommend.
We originally responded to your 1 star review on here as we couldn’t find you on our system at all and neither Claire or myself could recall speaking to you in November or picking up any messages via answerphone or email. It was a very busy time and if we didn’t speak then we apologise for any shortfalls in our service. We hope you did find your next home and are now settled in, however if you haven’t moved and still looking then please call me on my mobile to see if I can help you - 07812014090 best wishes Ian Dunlop (franchise owner)
1/5
TrustpilotIf I could give them a minus score I…
If I could give them a minus score I would , awful customer service. To name a few employees who work there Dominika , Monika , Amrit Gosal are absolutely atrocious and so unprofessional. I would not waste your time with this estate agent!!
1/5
TrustpilotHunters stoke Newington N16 the worst
Hunters stoke Newington N16 the worst. Bunch of unscrupulous agents and staff. They are rude and helpful and do not deal with complaints in a professional manner at all. They were selling and letting my property at the same time and were just useless at both Both sales and lettings staff are incompetent Do not use either
1/5
TrustpilotBeen calling them more then 10 times
Been calling them more then 10 times. They say they're busy and they will get someone to call back in 5 mins yet no call received since yesterday. How busy can anyone get for 2 days that they cannot call back to their customers. Been trying to book a viewing. NO RESULT.
5/5
GoogleTop service provided by the team at Hunters Haxby. Accommodating, helpful, responsive and understanding. Highly recommended.PositiveResponsiveness, Professionalism
Hi Mike. Thanks for taking the time to review and glad you were happy with what we did. Please call again if we can be of any further help. Regards Ian
5/5
TrustpilotHaving recently sold and purchased a…
Having recently sold and purchased a house with Hunters I found them to be extremely helpful, they answered every question I had with ease and no task for was too much. They made the sale and purchase less stressful. I was very happy with the level of service we received.
5/5
GoogleI found claire and Ian kind and considerate when I moved to York. I have only praise for them. Thank you
Hi Mary. Thanks so much for taking the time to write this review. We were delighted to finally get you to the bungalow that obviously was ‘meant to be’! We hope you have many happy years here in Haxby. Ian and Claire
1/5
TrustpilotVery unprofessional company
Very unprofessional company who bully young tenants into doing their dirty work for them to give them less work to do for the next tenants. Very unhelpful and ignorant staff who work in the offices who dont even Acknowledge that you're there when you walk in. Would recommend avoiding dealing with these at all costs.
5/5
Trustpilotsold with in two days
my home was sold just two days after hunters took over the sale,fantastic people to talk to, very understanding of your situation and take the stress out of selling,
5/5
TrustpilotAbsolutely pleased with this Estate…
Absolutely pleased with this Estate Agent, helpful all the way through a stressful time. Julian in particular goes above and beyond. Niall sorted things out quicker than the solicitor on the day off moving. Girls in office also helpful and efficient. Would def recommend
5/5
TrustpilotStanstead Abbotts Hunters.
Stanstead abbotts has a 'Hunters' and it is run by the nicest chap you could hope to meet...Adrian Fallart,He is honest,polite,realistic,and he has a very well looked after labrador who sits out the back.This guy is a complete pleasure to do business with,and I wouldn't hesitate to guide anyone to him.
1/5
TrustpilotHunters threw me out during the covid
Hunters threw me out during the covid, send emails that are the opposite of what they say in phone calls, and talk down to you when they speak to you on the phone. I was at the huddersfield branch, go see for yourself as its run by a bunch of b*tches :)
4/5
TrustpilotJake Sauvage led us through a difficult…
Jake Sauvage led us through a difficult new home purchase during the Covid crisis. He went that extra mile to make sure we had a successful conclusion communicating between both solicitors and the developers. His team members were also there to help when he was not available. Thank You Hunters of Tenderton
1/5
TrustpilotI've rented with them for 6 years and…
I've rented with them for 6 years and wouldn't recommend. Took them over 2 months to give our deposit back because they were "busy". They also charged us insane contract renewal fees every year until the law finally stopped them from doing so.
1/5
TrustpilotThey didn't turn up for a viewing
They didn't turn up for a viewing. Really difficult climate for renters and had to travel a long way only for no contact or explanation.
1/5
TrustpilotI was absolutely nightmare deal with…
I was absolutely nightmare deal with this letting agent (Hunters at Harbone)They make a lot of mistake in tenancy agreement date. When talking about money, no a single penny is allowed with them.Overall, the worst letting agent in the UK. Highly NOT recommended and give no satisfactory response to complaints.
5/5
TrustpilotSelling
unsure why the negative reviews, Hunters are doing a good job so far, huge mention to Ms Lee!!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hunters's York office has 657 reviews across three platforms: 115 on Google, 10 on Facebook (across the whole business), 532 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Hunters Haxby & Strensall Areas is rated 2.8 out of 5 across all 657 reviews, and 4.8 out of 5 on Google from 115 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: Hunters, York won Trusted Agent; Hunters, Chesterfield won Platinum; Hunters, DY8 won Platinum; Hunters, Southampton won Platinum; Hunters, Filey won Gold; Hunters, Dewsbury won Gold; Hunters, Romford won Gold; Hunters, Amersham won Gold.
Hunters Haxby & Strensall Areas, 35 The Village, Wigginton, YO32 2PR, York YO32 2PR.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.