5/5
TrustpilotWould highly recommend Hunters Heswall
Would highly recommend Hunters Heswall. Richard is excellent and have been thoroughly impressed throughout the purchasing process.
Trusted Agent profile · York
Hunters Haxby & Strensall Areas reviews in York
★★★★★
657 reviews across 3 platforms
35 The Village, Wigginton, YO32 2PR, York, YO32 2PR
Hunters's office in York, at 35 The Village, is rated 2.8 out of 5 across 657 reviews on three platforms, including 115 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.
115
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
532
Reviews on Trustpilot
Business-wide
Awards
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the York office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleGreat personal service, daily updates and a swift sale. Thank you
Agent replied · 25 October 2024
Hi Valerie and Dave, so happy we got the sale over the line and helped you get to your next exciting chapter. Lots of travelling no doubt and we hope you have lots of fun! Hopefully see you around and give me call if I can help again, Best wishes Ian
1/5
TrustpilotExtremely disappointing sales experience
It is a real shame when ideal opportunity to acquire a family home is missed due to errors made by an estate agent. It later transpires that vendor accepted a lower offer for the sale of his property. The real questions are; what was the cause of those errors? were they really errors? why was the lower offer accepted and higher offer rejected?
1/5
TrustpilotTerrible
Terrible. Was booked to view a flat near Holloway Road, viewing cancelled because they suddenly rented to someone over the phone who they sent a video to. Terrible agents, don't waste your time.
5/5
GoogleMoving my parents in the middle of a pandemic, not a problem with Ian and Claire in your team! Thanks guys 5* service 👍🙂PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 25 October 2024
Ah thanks Naomi! It was a pleasure to help. Just so glad we found the right property for them. Hope the renovations and move in goes smoothly. Thanks again. We look forward to seeing you all around the village. Regards Ian and Claire
5/5
GoogleVery professional and excellent in keeping me informed all the way through the sale of my property, best estate agents in Haxby. Would be happy to sell with Ian and Claire again, thanks guys!
Agent replied · 25 October 2024
Thanks Cristina for the review. It was a pleasure to help you with the move. Good luck in your new home!!! Regards Ian and Claire
1/5
TrustpilotThank You but No...
Dagenham Branch quoting £420 for a property evaluation. Shocking !! Most of other estate agents are providing appraisals free of charge.
1/5
TrustpilotRude manager (Sarah)
Rude manager (Sarah) - in fact she was slightly violent and very difficult to deal with. No interest in trying to listen, talks over you and doesn’t give any info about property - sadly with current housing market the estate agencies can afford to be disgusting and behave unprofessional and get away with it. Avoid using them to sell
1/5
TrustpilotPoor service and follow-up on enquiries
I registered to view a property as soon as it came up and they never answered. When I rang them they fobbed me off as some second class person. They did not bother taking my details for any other properties. To me they are unprofessional.
1/5
TrustpilotDon't use them!
We had an unpleasant experience with our local Hunters and now these pests from head office are repeatedly sending us letters urging us to let them take care of our unsold property. We wouldn't use them if they were the last estate agent in the country.
1/5
TrustpilotAbsolutely awful
Absolutely awful, left two messages, ignored me, booked viewing appointments twice, ignored again. Totally ignored me all week, they are unprofessional shambles, avoid.
1/5
TrustpilotAwful communication
Awful communication. Don’t care about buyers, customer service or doing the right thing! @kevinholinrake and @johnwaterhouse what a shame what your staffs lack of care, basic humanity and customer service has turned your business into! You should be ashamed of how they treat potential purchasers.
5/5
GoogleAll very professional, very friendly & most of all keep you up to date with regular contact on how your sale is going. Would strongly recommend. Very smooth sale for me☺
Agent replied · 25 October 2024
Thanks so much for the lovely review Vanessa. We are delighted you were happy with the service. All the best for the future. Kind regards Ian and Claire
1/5
TrustpilotPoor experience for the 2nd time!!!
Poor experience for the 2nd time!!!I will never recommend or use this agent. Seems crooked, says one thing and does another.We found that they played us off against another buyer because 'Alan' was a friend of a family, rung very true when it all came out. Shame on people who are in jobs which deal with peoples livelihoods.
1/5
TrustpilotShocking company
Shocking, sell property then can't sell. No due diligence, no respect to the customer. They don't get back to you even when you have bought a property. Staff wide boys and inexperienced, be warned do not use will cost a lot of money...
1/5
TrustpilotArrogant bunch of people
Hunters estate agents are bunch of rude, arrogant people. They make you feel like nobody. Suggestion to everybody if you buy/rent property please don't go through them. That will save lot of your time and energy.
5/5
GoogleWas a pleasure dealing with the Hunters team at Haxby. Our contact was Claire who was both friendly and professional. Thanks for your help with everything Claire!
Agent replied · 25 October 2024
Thanks so much for your kind review. You are very welcome. Hope you are happy with your new home. Ian and Claire
1/5
TrustpilotPoor experience
Poor experience, saw a house, rang up the same day it had been listed, told me I was the only person interested and that I could view it Saturday afternoon! 9am next morning he said it had sold wouldn’t let me view!! A lot of lies and mis- guidance!! Poor customer service. Not a good agent at all!!
5/5
GoogleWe bought a property through Ian and Claire at Hunters and they were very professional from start to finish.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 25 October 2024
Thank you very much for the wonderful review, Luke. It’s really appreciated. Best wishes, Ian and Claire
5/5
TrustpilotAbsolutely fantastic team at castleford…
Absolutely fantastic team at castleford helpful from beginning to end sped the process up really good
5/5
TrustpilotExcellent experience with Hunters
I had an excellent experience with Hunters/ the Lettings Agency in Greenwich, London. Shane (Senior Negotiator) is extremely helpful, very friendly and highly professional. Shane offered excellent customer service.Also very transparent and no hidden charges at Hunters. Based on my personal experience with Shane at Hunters I would highly recommend Hunters. Thank you, Klaus
1/5
TrustpilotAbsolutely useless
Absolutely useless, caused a whole chain to collapse, never take calls never respond to emails! I'd avoid as much as possible and if your chain has them involved I wouldn't accept an offer, complete clowns
1/5
TrustpilotVery unprofessional company. Please avoid.
Very unprofessional company and incompetent manager by the name Maryam. Avoid this company. Will certainly not be recommending this company to anyone, if anything, making sure people avoid this company at all costs.
1/5
TrustpilotDisgusting customer service
Disgusting customer service. I've just called to book a viewing on a rental property and it sounded like the person was on loudspeaker - I could barely hear them and kept asking them to repeat themself. Then they informed me that it was for families only and slammed the phone down on me.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Hunters Haxby & Strensall Areas
How many reviews does Hunters Haxby & Strensall Areas have?
Hunters's York office has 657 reviews across three platforms: 115 on Google, 10 on Facebook (across the whole business), 532 on Trustpilot (across the whole business).
What is Hunters Haxby & Strensall Areas's rating?
Hunters Haxby & Strensall Areas is rated 2.8 out of 5 across all 657 reviews, and 4.8 out of 5 on Google from 115 reviews.
Has Hunters won any awards?
Yes. In The Trusted Agent 2026 awards: Hunters, York won Trusted Agent; Hunters, Chesterfield won Platinum; Hunters, DY8 won Platinum; Hunters, Southampton won Platinum; Hunters, Filey won Gold; Hunters, Dewsbury won Gold; Hunters, Romford won Gold; Hunters, Amersham won Gold.
Where is Hunters's York office?
Hunters Haxby & Strensall Areas, 35 The Village, Wigginton, YO32 2PR, York, YO32 2PR.
