Every review we hold for the York office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookRichard sold us our family home in late 2017. We had viewed it long before hand with another agent, and it came back onto the market with Chestnut solutions. This obviously made the difference as we bought it! Richard was really easy to work with, no pressure and happy for us to take our time and make the right decision for us. Everything from the Chestnut side went through efficiently. Would definitely recommend.
Marc · 12 March 2019
Agent replied · 23 January 2026
Thank you Marc, I hope you and your family are enjoyjng your home.
★★★★★ 5/5
GoogleWe found Richard to be very knowledgable about the housing market . He was very proactive & sold our property within one day of the first viewing. Richard kept in close contact with us though the sale from begining to end, making sure it all went smooth. Richard took the hassle out of the sale process & we would not hesitate to recommend him.
Phil & Kate Cunningham
Lily · 14 April 2019
Agent replied · 5 July 2023
Thank you for your review, it is good to hear how highly you rate our service.
★★★★★ 5/5
GoogleI have found the service provided first rate from the first introduction through to completion and moving into our new home. Always paid great attention to the details with a deep understanding of both the market and the procedures and regulations involved in selling and buying a house.
I have recommended Chesnut Solutions to family and friends who have, and will use, their services in the future.
James · 6 July 2018
Agent replied · 5 July 2023
James, it was a pleasure to help you and your family sell one home and buy another. Thank you for your review and recommendations.
★★★★★ 5/5
GoogleWe recently sold our York property with Chestnut Solutions. I can not recommend Richard highly enough. The process of selling during a pandemic was made so much easier by Richard keeping totally up to date on all aspects of the transaction. I would absolutely use his professional and friendly services again and have recommended him to all my friends!
Carol · 14 April 2021
Agent replied · 5 July 2023
Thank you for your lovely review, it was a pleasure to deal with you and thank you for recommending us.
★★★★★ 5/5
GoogleThank you so much Richard for your fabulous service. You sold my dad's house the day after it went on the market & supported him through a very difficult time. I would highly recommend you for a very personal and professional manner throughout the whole move. You also recommended other services that would help the whole process to run as smoothly as possible. Thanks again.
Izzy · 14 April 2019
Agent replied · 5 July 2023
Thank you for your review it is much appreciated, we were glad that we were able to assist
★★★★★ 5/5
GoogleRichard was friendly and professional from start to finish and sold our property using his contacts without us having to actively go to market.
I would happily recommend Richard and the services of Chestnut Solutions to anyone looking to sell their property.
Gillian · 14 April 2023
Agent replied · 5 July 2023
Hi Gillian, thank you for your review much appreciated 😊 …
★★★★★ 5/5
GoogleWill at Chestnut helped us with the purchase of our new home and he was a pleasure to deal with, extremely helpful and we wouldn't hesitate in recommending Chestnut Solutions.
Kevin · 13 November 2025
Agent replied · 14 April 2026
Thank you so much for your wonderful review! We’re delighted to hear that Will was able to support you throughout your home purchase and make the experience such a positive one. Your recommendation truly means a lot to us.
Wishing you every happiness in your new home, and please don’t hesitate to reach out if we can help with anything in the future!
The Chestnut Solutions Team
★★★★★ 5/5
GoogleRichard was a great estate agent who truly worked above and beyond to get us into our dream home! We are grateful for his hard work, diligence, and professional service and would recommend Chestnut Solutions to others. Thank you!
Elisa · 14 April 2023
Agent replied · 5 July 2023
Thank you for your kind review, we are pleased to hear all the effort was worthwhile! You will create lots of happy memories in your new home.
★★★★★ 5/5
GoogleRichard provided a really professional service and worked tirelessly, presenting my sisters house for multiple viewings.The completion of the sale and its importance in letting my neices and nephew move on from their mother's death could not have been more important. Richard kept me informed throughout the process. I couldn't be happier.
Lorraine · 14 April 2021
Agent replied · 5 July 2023
Hi Lorraine , thank you for your review. I glad I was able to help you and your family at a very difficult time.
★★★★★ 5/5
GoogleRichard was very nice and friendly and helped us with decisions when purchasing the property. He also recommended an excellent mortgage advisor and helped us with choosing a solicitor. Overall I would recommend Richard, but perhaps ask him not to send all yours calls to an answering machine! :)
A&P · 14 April 2021
Agent replied · 5 July 2023
Thank you very much for your 5 star review and was pleased to assist with your property purchase and introduce to other quality services required within the transaction.
★★★★★ 5/5
FacebookI can highly recommend Chestnut Solutions. Richard is very friendly to deal with and most importantly sold my house in day for more than the asking price! Everything ran smoothly with the sale, we couldn’t have wished for a better service. Thank you!
Laura · 14 September 2021
Agent replied · 24 April 2025
Thank you Laura, you were a pleasure to deal with :)
★★★★★ 5/5
GoogleGreat experience from start to finish and found us the perfect new home. Richard was fantastic throughout from our first viewing to giving us the keys on completion. Very professional and diligent we would 100% use their services again without any hesitation.
Oliver · 14 April 2021
Agent replied · 5 July 2023
Hi Oliver, Thank you for your kind review. It has been great dealing with you. We are delighted you are pleased with your new home.
★★★★★ 5/5
GoogleWhen we met Richard at the first house we viewed it was clear Chestnut Solutions do things very differently and we went onto buy a home being marketed by Richard and Julie. During the months of searching we got to know them and their unique style of personal and personable service. For me, it was more like dealing with a friend - helpful, supportive and always there when needed. Quite something for an estate agency! I congratulate them on their insightful decision to do things their way - focused personal service.
Ruari · 9 August 2022
Agent replied · 5 July 2023
Hi Ruari, it was good to get to know you through the process of buying your new home in York. It really is a superb place and I am positive you will create many happy memories there.
★★★★★ 5/5
FacebookFrom the first introduction, Richard's approach seemed unique and first class. Having been with various Estate Agents over the past few years, this experience was so different - Richard was at the heart of the sale and the house was sold in only 3 weeks - an amazing result with what seems to be a completely different approach compared to traditional agents. If you're reading this and you can't decide which Estate Agent to use, definitely consider going with Chestnut Solutions as no doubt, you will find that Richard will be at the heart of your sale too.
Anita · 17 January 2018
★★★★★ 5/5
GoogleThoroughly recommend Richard and the Chestnut Solutions team. Not only did Richard secure the sale of our property, his in-depth knowledge of the area was a huge help in us finding our next home.
Adrian · 14 April 2022
Agent replied · 5 July 2023
Hi Adrian, Thank you for your review. I am glad we were able to help you with both buying and selling a property and trust you have settled well into your new place.
★★★★★ 5/5
FacebookRichard sold a property in York for me in less than a week! Through his advice on the best way forward for the property he also achieved a price which exceeded my expectations. At a similiar time my daughter also bought a property through Richard. On both occasions communication with Richard was excellent, he kept us informed every step of the way. I would definitely recommend Richard to friends and family, he is down to earth, has good knowledge and works hard to do his best for his customers.
Gill · 14 September 2017
★★★★★ 5/5
FacebookHighly recommend Richard Bray at Chestnut.
His one of those guys that delivers what he said he would do.
Always communicating well and keeping you posted of any developments.
He even helped recommend solicitors and removal companies.
Can’t thanks him enough and investment well spent.
Matthew · 17 September 2019
Agent replied · 23 January 2026
Thank you for your kind review, it was lovely helping you and your lovely family move home. All the very best and hope to catch up soon.
★★★★★ 5/5
GoogleRichard is always a pleasure to deal with he’s very professional and full of expert advice when it comes to purchasing and selling property!
Damon · 14 April 2023
Agent replied · 5 July 2023
Thank you for your review, it us good to hear such good feedback and we look forward to working with you again.
★★★★★ 5/5
GoogleRichard was an absolute star when selling our house. An all round good guy who I couldn’t recommend any more highly. Even with everything the Covid pandemic through at him he remained positive and determined at all times.
Ben · 14 April 2021
Agent replied · 5 July 2023
Thank you for the feed back and it is good to hear that you will recommend us in the future.
★★★★★ 5/5
GoogleRichard of Chestnut Solutions was an excellent estate agent going beyond expected norms at all times. He identified potential buyers for our home quickly ( and drew them from all over the country) and arranged viewing ‘days’ with several people on the same day to minimise our inconvenience. We got a full price offer immediately which was great ; the following negotiations were much trickier as the house was listed so documentation was complicated. He communicated with all parties professionally and was astute and knowledgeable throughout. He was responsive and personable and really reassuring. A pleasure to have working for us!
Elizabeth · 14 April 2022
Agent replied · 5 July 2023
Hi Elizabeth, thank you for your kind review, really appreciated.
All the very best for the future.
★★★★★ 5/5
GoogleWe bought a house for sale with Richard and Chestnut and it was the smoothest process a house purchase could be. Richard was on top of everything through the whole process and always available to speak. Thanks!
Rachel · 14 April 2021
Agent replied · 5 July 2023
That is good to hear, we wish you all the very best in your new home
★★★★★ 5/5
GoogleI had a really great, personal service from Richard when selling my holiday let. He was always available and his communication with me and our legal team was excellent. I will always use Richard for my future property sales.
Steve · 22 December 2024
Agent replied · 10 December 2024
Great to work with you Steve & thank you for your kind review.
★★★★★ 5/5
Facebookmy dad at 76 decided to move home for the first time in 47 years. You made this as easy and uncomplicated as possible for him and got a fantastic price for his property. thank you so much for all your help.
Debbie · 31 August 2019
Agent replied · 23 January 2026
I was pleased to be able to help, and appreciate the kind review.
★★★★★ 5/5
GoogleRichard is one of the few estate agents we´ve met who shows any interest in our buying requirements beyond the property currently available. We´re looking for a needle in a haystack, but at least Richard has led us to the right haystack! …
Chris · 14 April 2018
Agent replied · 5 July 2023
Chris, thank you for your review. We are pleased to be able to help on your search for the home that is right for you.
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