Trusted Agent profile Β· Yeovil, Somerset

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Martin & Co Yeovil reviews

4.3

β˜…β˜…β˜…β˜…β˜… Great

372 reviews across 4 platforms

19 Princes Street, Yeovil, Somerset, BA20 1EN

Part of Martin & Co, see every office.

Martin & Co's office in Yeovil, Somerset, at 19 Princes Street, is rated 4.3 out of 5 across 372 reviews on four platforms, including 295 Google reviews rated 4.4.

Google logo

4.4 / 5

295

Reviews on Google

This office

Facebook logo

3.8 / 5

47

Reviews on Facebook

This office

View Agents logo

5.0 / 5

2

Reviews on View Agents

This office

Trustpilot logo

28

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Martin & Co Yeovil

We're an award-winning estate and lettings agent, proud to serve the town of Yeovil and wider communities of South Somerset and West Dorset. Martin & Co Yeovil is fully licensed by the National Approved Lettings Scheme (NALS), with Managing Director Emma Higgins a Member of the Association of Residential Letting Agents (ARLA) - providing you the peace of mind that we'll deliver the highest quality service at all times. Our passionate and dedicated team provides specialist advice, guidance, and support across all areas of the residential property market, offering an expert and flexible service, ensuring the precise needs of each and every one of our customers is met. So whether you have a property to sell in and around Yeovil, or are looking for a home to rent in the area, please do get in touch with a member of our dedicated team who would be delighted to help. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Yeovil get you on the move.

Reviews

Every review we hold for the Yeovil office, from every platform, shown as written. First names only.

5/5

Google

During the past few years renting through Martin & Co Yeovil, Inge was my estate agent. She was very friendly, quick to return calls and respond to emails, and she dealt with everything very efficiently and professionally. I would love to have her as my estate agent if I were to rent through Martin & Co again. By far the best estate agents I have used. Thank you.

Nicola Β· 21 September 2023

5/5

Google

Caro and her team were super helpful when I was buying my property. Caro attended to messages outside of working hours and when out of the office too. The other staff were helpful and friendly too and worked well as a team. Made the whole process easier.

Anne Β· 31 October 2024

5/5

Google

We have rented many properties over the years, but I can honestly say that the team at Martins have been by far the best we have dealt with! The attention and assistance during our tenancy was excellent and I would highly recommend the team at Martins Yeovil.

Tina Β· 23 March 2026

5/5

Google

Erin and Jessica were fantastic. I was getting desperate to find a rental property and Erin looked after me. Very grateful to have a lovely new home at last. Thank you both so much. Fabulous service.

M Β· 24 August 2023

Agent replied Β· 23 August 2024

Hi Michelle, we're delighted you are happy with our lettings service. Thank you for your comments! Martin & Co.

5/5

Google

Always great service from the property management team. They are quick to help resolve issues on my property and their maintenance staff is really friendly and respectful

Chris Β· 8 August 2026

5/5

Google

Cairo was very helpful and passionate about all the houses. Really nice experience and felt really looked after when buying family home πŸ˜‡ …

Poppy Β· 24 July 2025

5/5

Trustpilot

I recently bought a property through…

I recently bought a property through Marin &Co in Yeovil and Caro Paine was excellent. She was very professional and was on the case every day pushing for a speedy conclusion. I would thoroughly recommend them, and Caro in particular.

Peter Β· 4 January 2025

1/5

Google

Applied for a room. Told the landlord before hand that I needed to get the funding for the first month's big sum, which took a while, but I did prepare him. A couple of weeks later, I enquired to see if the room was still available - it was - and I told the landlord that I was waiting for the funding to be processed into my bank account as it was from a loved one via another country so the funding was gonna take a couple of days, the landlord rejected my offer and Martin & Co also rejected my application, even though I had the funds. I, then, enquired about another room being rented and was immediately rejected by M&Co. Very unprofessional how the whole situation was handled as there was a lot of miscommunication between me, M&Co and the landlord. I'll be avoiding you in future for rentals and buys!

Abby Β· 13 April 2025

5/5

Google

We have just rented a property from the Yeovil office of Martin & co and they have been fantastic throughout the whole process. The team have gone above and beyond to help us with an issue we had with the gas supplier. They are so much better than our previous letting agency.

Steve Β· 21 February 2025

Agent replied Β· 28 February 2025

Hi Steve, Thank you for your kind comments. We wish you the very best in your new home!

5/5

Google

As a buyer, Martin & Co were great to deal with. Special thanks must go to Caro & Liam for their professionalism, responsiveness and friendly attitude!

Henry Β· 8 August 2026

5/5

Google

Everybody was really kind and helpful. I highly recommend visiting if you need advice and information. It's completely wheelchair accessible.

Ella Β· 11 June 2024

Agent replied Β· 11 June 2024

Hi Ella, that's lovely to hear and we are very happy that you were satisfied after your visit to our office.

5/5

Google

I don’t usually leave reviews. However on this occasion I am compelled to do so. I had been managing my rental property myself. The tenants left without giving much notice. I live some distance away and was busy working with no time to … More

Karen Β· 28 April 2025

Agent replied Β· 29 April 2025

Hi Karen, Thank you for your kind words and we are delighted that you have placed your property with Martin & Co's fully managed service. We always aim to make the experience of letting your property through us a hassle-free, stress-free one for our valued landlords. Many thanks, The Team @ Martin & Co

5/5

Google

Martin & Co, Yeovil has been supporting us with our property portfolio for a couple of years now. What is great is the whole service provided from finding and carefully vetting our tenants (thank you Erin) through to arranging and doing various maintenance tasks and certifications when needed to keep our properties at a high standard (thank you Inge). Having this support has been brilliant so far.

Carl Β· 4 June 2023

5/5

Google

I have only the highest praise for Caro at Martin & Co. She guided us through the sale of our property with great professionalism. Always on hand for any queries and kept us informed as to the progress. She was an absolute joy to deal with, and a fabulously wonderful person! I wish all estate agents were as good as Caro.

Allan Β· 25 September 2025

5/5

Google

Caro was really helpful especially as a first time buyer! Would recommend.

Aaron Β· 30 September 2025

5/5

Google

Very professional,kept us to date with everything.Highly recommended. Thank you very much for all your help.

Allison Β· 10 September 2026

5/5

Google

Having dealt with Martin & Co for just over 3 years in our Rental property in Yeovil. They have been absolutely fantastic from us getting the keys to us eventually moving out of the property to purchase our own home. Erin who dealt with us has been brilliant, great communication throughout the whole process.

John Β· 21 November 2025

5/5

Google

Since moving to Yeovil, Martin &Co have been integral in achieving my property goals. In particular, I want to praise Caro. Having viewed multiple properties at different estate agents, she stood head and shoulders above the rest. Her attention to detail made the buying process effortless. Thank you again to Caro and all the team.

Samson Β· 19 October 2024

Agent replied Β· 19 October 2024

Hi Samson, that is fantastic to hear, we have been so delighted to assist you in finding your new home.

5/5

Google

Maintenance for our rental. Paul did an excellent job replacing our gate and washing line holder. August 10 2026

Jane Β· 15 August 2026

1/5

Google

Was an okay place to live however, that apartment needed alot of repairs doing. Was very cold for the winter last year and had to buy a heater, also the water was set on a timer making it difficult to shower at certain times, taking into consideration, finishing a night shift at 10am. Lastly, I was charged for cleaning when I moved out despite getting the place very nasty. I cleaned the best way I could before moving out.

Clearina Β· 10 May 2023

Agent replied

Dear Ms Charles, we are disappointed that you have decided to give us a 1 star review. The shared house that you resided in has gas central heating and so was not cold during the winter. We managed the boiler breakdown (obviously not our fault, these things do happen) last year very efficiently and a new boiler was installed within days of the initial breakdown. You were provided with electric heaters whilst this took place. The reason you were charged a small amount for cleaning (Β£54) was because you left the room in a much dirtier state than when you moved in. Your tenancy agreement states that you should leave the property in the same state of cleanliness. At all times all staff here have been courteous and pleasant towards you and any charges were fully explained and you were given the opportunity to dispute if you had wanted to. You accepted the cleaning charges without argument. Nevertheless, if you feel that you had a bad experience renting through us we do apologise and take your comments into account. Thank you, Martin & Co Yeovil

1/5

Google

Quite unprofessional, first thing you got to chase them for weeks to get a call back. They never call back. Second, after a viewing and ask you to send an email, no response after that. Yet, they talk big. I’ve been trying to get them since last 3 months. Zero response rate & butter to make you feel good.

Alex Β· 13 July 2024

Agent replied Β· 16 July 2024

Dear Alex, We are sorry that you have felt ignored by us. That was certainly not our intention. Unfortunately supply and demand of rental properties in the Yeovil area is such that letting agents are struggling to contact the many dozens of enquiries we get for each and every rental property that goes on the market. For the flats you enquired online for, we received 30-40 online enquiries in the first day or so, together with 10-20 phone calls. We have to stop the number of bookings at 10 and it is impossible to accommodate all enquiries. That said, we do try to respond to everyone if we can so I apologise that on this occasion you felt that you didn't get a response. The team have now tried to contact you to arrange a viewing of any flats we have left on the market, so please do give us a call on 01935 420555 should you wish to do so. good luck with your flat-hunt.

5/5

Google

Caro and Liam at the Yeovil branch I can honestly say were amazing they were very helpful,friendly and proffessional and if I needed any help nothing was too much trouble made buying my house very easy.

Jane Β· 30 March 2026

5/5

Google

Erin and Jessica were fantastic. I was getting desperate to find a rental property and Erin looked after me. Very grateful to have a lovely new home at last. Thank you both so much. Fabulous service.

Michelle Β· 30 September 2022

Agent replied

Hi Michelle, we're delighted you are happy with our lettings service. Thank you for your comments! Martin & Co.

5/5

Google

Very happy with the service Martin & Co have provided us while looking for a property. The main office has organised viewing efficiently and promptly. Caro who has accompanied us on viewings has been well prepared with information, professional , friendly and easy to deal with. Caro also identified very quickly the types of property we are looking for.

Rob Β· 30 August 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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