Trusted Agent profile · Yeovil
★★★★★
381 reviews across 2 platforms
1-3 Princes Street, Yeovil, BA20 1EW, BA20 1EW
Connells's office in Yeovil, at 1-3 Princes Street, is rated 3.4 out of 5 across 381 reviews on two platforms, including 225 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. Connells Yeovil hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Yeovil.
Every review we hold for the Yeovil office, from every platform, shown as written. First names only.
4/5
GoogleA change in circumstances led me to take my property off the market from Connells. Tilly is a very hard working individual and thrives success. Her efforts did not go unnoticed. Harry and James were brilliant too and kept me up to date with any information i needed to know. Will use again in the future.
5/5
GoogleHave been renting with Connells for more than 6 months and have had such a great experience so far. Loi and the team at Yeovil are helpful and assist in any way they can. Will definitely be renting with Connells for a lot longer!! Always a great support and excellent service!
5/5
GoogleI have used Connell numerous times for buying and selling houses, I have always found Mark and the team very friendly, they kept in close contact with me throughout the multiple stages even through these difficult times. I would definitely use them again!PositiveResponsiveness, Quality, Professionalism, Value
1/5
TrustpilotConnells never respond to email…
Connells never respond to email enquiries and when I call, they tell me someone would call back but I never get a call.
4/5
TrustpilotGood
Was worried after reading reviews. house values exactly what I thought and approved for my additional mortgage borrowing which helped me get out of a tough financial situation and lie back on track. South west Scotland.
5/5
GoogleConnells provided an excellent service. James and the team could not have done more to help, over a protracted period, to make sure that completed to everyone's satisfaction; on the buyers and sellers side. Thank you.
1/5
TrustpilotAppalling handling of tenancy deposit
Appalling handling of tenancy deposit, avoid
5/5
GoogleShannon was my mortgage advisor as a first time buyer and was a massive help the whole way through! Really easy to reach and responsive, she really helped me through some bumps in the road!
4/5
GoogleUpdate! All sorted Thanks team 👍👍👍 …
Hello Waleed, Thank you for sharing your feedback with us. I'm sorry to hear about your experience regarding the deposit return. Please contact us at complianceresidential@connells.co.uk so we can address your concerns directly and work towards a resolution. Best regards, Lucy, Customer Relations Team
1/5
Trustpilot- Unreliable communication
4/5
GoogleThank you to James, Dom, Ernie & Becky for helping us purchase our first home! We are over the moon with it!
1/5
TrustpilotCommunication
Not communicating well and not answering emails.
5/5
GoogleThe staff was amazing very well mannered help me get my dream home! And was able to get me moved into my dream home a lot quicker than I expected! Still live in the same house and I’m very happy with it and happy I have a great landlord too!
5/5
GoogleMark, James and the team in Yeovil did a fantastic job for us in September 2021 during an incredibly busy time for conveyancing. Very responsive and went the extra mile to get through to completion when documents went arry!PositiveResponsiveness, Professionalism
4/5
GooglePurchased our dream home through Connell’s, we were pretty needy considering we were relocating & had a time scale not so much for the stamp duty threshold but more for job timescale. They did a lot of chasing for us with queries over the management company & sellers solicitors & we did contact them a lot but they were very professional & responsive & we are very grateful for the work they put in for us. I can’t give a 5 star rating due to the sellers using Connells recommendation for using their solicitors as they were not very efficient & pretty slow & let Connells down.PositiveResponsiveness
5/5
GoogleYeovil Connells have been nothing short of amazing throughout our entire journey as first time buyers. They were with us every step of the way, they soothed all our worries, helped us overcome every hurdle with confidence, calm, and professionalism. A special thank you to both James and Shannon, we are under no illusion that you guys went above and beyond for us and we are eternally grateful. We could not have done this without you and we will highly recommend you to anyone who asks.
5/5
GoogleWe recently sold our house through Connells in Yeovil and can't thank Mark enough for the level of service he provided in order to get the transaction over the line. Mark went above an beyond to ensure information was gathered so we could exchange to some very strict timescales....Thanks
5/5
TrustpilotExcellent experience
Excellent experience. Arrived promptly, inspected property thoroughly. Polite, courteous and kept to the allotted time slot.
5/5
GoogleShannon my mortgage advisor and all the sale , have helped me no end . I could not have done it with out there help . Many thank you them all . Deborah pitman .
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe went to a wonderful lady called Shannon, who dealt with our mortgage application! Shannon was amazing and made the process stress free for us. Thankyou Shannon and team .
5/5
TrustpilotSale of property
Grace cross sales negotiator was very professional throughout the sale of my property and went above and beyond
4/5
GoogleExcellent service from the staff in both the sale and purchase of property
Many thanks for your fantastic review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRecently rented a property through Connells. The service I received was first class. Cheryl showed me a couple of properties (one of which i took) and was great throughout the whole process. Very knowledgeable and kept me in the loop with everything i needed to know and do. She is a credit to the company.
Thanks Adam for the 5-star review for our Connells Yeovil office and for the extra mention of the support Cheryl gave you.
1/5
TrustpilotDon't listen to the customer or even…
Don't listen to the customer or even what the law states even if your the paying customer.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Connells Yeovil hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Yeovil.
