Trusted Agent profile · Yate, Gloucestershire
★★★★★
173 reviews across 1 platform
84 Station Road, Yate, Gloucestershire, BS37 4PH
Part of Andrews Estate Agents, see every office.
Andrews Estate Agents's office in Yate, Gloucestershire, at 84 Station Road, is rated 4.8 out of 5 across 173 reviews on 1 platform, including 173 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Andrews Estate Agents won in 2026.
The Trusted Agent 2026 results for Andrews Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Yate office, from every platform, shown as written. First names only.
5/5
GoogleSuch a lovely experience selling and buying through Andrews.felt supported by Leyla, Dominique and Charlotte :) Nothing is ever too much to ask. We felt supported the whole way through. We are still going through the process currently and second time dealing with the mortgage advisor Nick who is great! Would highly recommend!
Good afternoon Sadie , we pride ourselves on delivering excellent customer service so I am pleased to receive your feedback reflects this.
5/5
GoogleHad a mortgage appointment with Nick to discuss remortgaging options. It was very clear that Nick had a lot of experience and provided detailed and comprehensive advice in areas that I’d struggled to get other advisors to comprehend. The team at Andrews Yate are always incredibly friendly, helpful and professional. Highly recommended.
Good afternoon Jason, thanks for giving us a 5 star review! We’re so pleased that you've had such a good experience with our mortgage advisor and we thank you for your feedback.
5/5
GoogleHannah at Andrews Yate was very informative, friendly and approachable. Not having been through this process before it can be very confusing Hannah explained clearly any questions I had.
5/5
GoogleMy husband and I was shown a property by Lisa from Andrews. She went out of her way to fit us in to view this property the same day. Very helpful and professional guiding us around the property whilst fully answering all our questions.
Good afternoon Laura , thanks for leaving us 5 star feedback on your experience with Lisa from our branch!, we will be sure to pass on your praises and thank you for taking the time to leave us a review.
5/5
GoogleDominique Evans visited me to conduct a property valuation. I was extremely impressed with the levels of planning, preparation and professionalism displayed throughout the visit. Dominique came across as being very caring, empathetic, customer orientated and knowledgeable. I would have no hesitation in recommending her to anyone looking to market their property.
5/5
GoogleCharlotte has helped us both with a purchase and house sale over the past few years. She was very proactive when we were struggling to find something to buy and kept us up to date with all new properties that were coming on in our search area, that may have been of interest. Having just sold our house through Charlotte, she was fantastic. I would not hesitate to recommend Andrews and will definitely use them again in the future.
5/5
GoogleMy Partner and I were looked after by Charlotte and Dominique. They were amazing - professional, patient, friendly and just so helpful! We didn’t really know what to expect or what we actually wanted when buying our new home as we are new to this and they took the time to answer all our questions with no hesitation always on the end of the phone if we needed them. Everybody says how stressful this process can be which is correct but together they made it a lot easier for us and we are grateful for that!
4/5
GoogleExcellent service from start to finish with what turned out to be a difficult house purchase. All at Andrews, Yate worked hard to ensure the sale went through & I'm very appreciative of the service I received.
Good afternoon Heather, thank you for the review. We’re so pleased that we were able to find the right solution for your particular situation as described it was not a simple house purchase , so glad our team in Yate were able to push through on your behalf and deliver great service!, we wish you well in your new home!
5/5
GoogleHad a call regarding mortgage advice with Nick a few weeks back and he was super helpful and really helped me figure out what steps I need to take next to get a mortgage and what options were available.
Hi Royle., thank you for your feedback!, we will pass on your positive experience to the mortgage advisor Nick .
5/5
GoogleWe recently listed a property with Andrews at Winterbourne. The team there were extremely professional and proactive with getting our property listed and organising viewings. Even when our agent was on days off other members of the team would contact us with updates and where fully up to speed with details on our house. We were kept informed throughout the process and made the whole thing stress free and simple. Thank you to the whole team.
4/5
GoogleExcellent service from start to finish with what turned out to be a difficult house purchase. All at Andrews, Yate worked hard to ensure the sale went through & I'm very appreciative of the service I received.
Good afternoon Heather, thank you for the review. We’re so pleased that we were able to find the right solution for your particular situation as described it was not a simple house purchase , so glad our team in Yate were able to push through on your behalf and deliver great service!, we wish you well in your new home!
5/5
GoogleNothing was too much for the girls in the Yate branch, Charlotte, Hannah and Dominique! Professional, friendly and great customer service. Answered all my queries in a timely manner and although we didn’t end up buying through them, they deserve the recognition!
Good afternoon Chrisanthi , thanks for taking the time to leave us feedback regarding your recent experience. thank you for leaving us such a great review, glad we could answer all queries and in a timely manner and we appreciate your recognition!.
5/5
GoogleNothing was too much for the girls in the Yate branch, Charlotte, Hannah and Dominique! Professional, friendly and great customer service. Answered all my queries in a timely manner and although we didn’t end up buying through them, they deserve the recognition!
Good afternoon Chrisanthi , thanks for taking the time to leave us feedback regarding your recent experience. thank you for leaving us such a great review, glad we could answer all queries and in a timely manner and we appreciate your recognition!.
5/5
GoogleHave had a house accepted in Yate. Lisa Cardwell has sorted us from the start and has been exceptionally helpful making the process smooth up to date.
Hi Ross, thank you for your feedback. I'm glad to hear that you have been happy with the service from Lisa. Wishing you the best of luck with the move.
5/5
GoogleWe were very impressed with how fast the estate agent responded, especially making the most during lockdown earlier this year. It allowed us to move the sale process along quickly. We also used their Financial Advisor who we experienced to provide prompt, knowlegable, and friendly assistance. We are certainly not disappointed by the assistance received from personnel at Andrews as a whole and would both recommended and use them again. Thank you.
5/5
GoogleHannah got our property under offer very quickly, Her and the rest of the team kept us fully informed with updates all the way to completion of the sale. All very professional.
Good afternoon Peter, Thank you for your review, we’re so glad to hear that you had a professional experience from start to finish.
5/5
GoogleI had a great experience with this company. Hannah the sales advisor was very helpful and polite, also answered all my questions very quickly. Thank you for all you're help and time.
Thank you Aria for leaving us a 5 star review! We’re so pleased to hear that we were able to make this a stress free experience for you and we were prompt with our answers/knowledge. We are so pleased to have been able to find solutions and answers to help you with your process. We hope to be able to assist in the future if you ever need us
5/5
GoogleHannah and Dominque have really given a 5 Star Service. Myself and my partner are buying our first house with them and they have been nothing but kind and helpful! 🙂🙂 …
Good afternoon Lizzie , Thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your property search
5/5
GoogleHannah and Dominque have really given a 5 Star Service. Myself and my partner are buying our first house with them and they have been nothing but kind and helpful! 🙂🙂 …
Good afternoon Lizzie , Thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your property search
5/5
GoogleFive stars to Andrews! Finally an estate agent who listens! Hannah mackay in particular has gone above and beyond for us during our process of buying and the entire team have been informative and approachable
Hi Harry, thanks for sharing your experience with us! we are pleased to hear about our level of service and knowledge helping you in the process of your move and we are glad you have shared this with us.
5/5
GoogleReally happy with Andrews of Yate. Process of buying with them was stress free and easy. They kept me informed throughout my purchase would use their service again. Sheila
thanks for the review. We’re so pleased to read that we helped make you feel at ease and informed throughout the process and will look forward to helping you again in the future!
5/5
Google5 star rating for both Hannah and Dominique at the Yate Branch, very professional but still down to earth and friendly. Very knowledgeable and helpful, good all round service with great communication.
Good afternoon Tanya, thanks so much for leaving us a 5 star review! We’re so pleased to hear that we were able to make this a stress free experience for you.
1/5
GoogleWe were dealing with Andrews buying our new house.Was not given correct information by Joe the manager of the branch which left us with losing our purchase and a lot of money.Very unsatisfied with how matters were dealt with.
Good afternoon Maggie Chamberlain, I’m sorry to hear about your experience, but we really appreciate you bring this issue to our attention, since then we have had an entire new sales team based her in Yate.
5/5
GoogleThe nicest team of estate agents EVER! Cannot recommend them enough, especially the divine Lisa and Alex x thanks ladies x
Hi Bronwen, thank you for your feedback about the Yate team and I'm glad to hear that it has been a positive one. We hope everything works out with your move and best of luck going forwards.
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Yes. In The Trusted Agent 2026 awards: Andrews Estate Agents, Yate won Trusted Agent; Andrews Estate Agents, Romford won Platinum; Andrews Estate Agents, Tunbridge Wells won Gold; Andrews Estate Agents, North Cheam won Gold; Andrews Estate Agents, Reigate won Trusted Agent; Andrews Estate Agents, Longwell Green won Trusted Agent; Andrews Estate Agents, Carshalton won Trusted Agent; Andrews Estate Agents, Worcester Park won Trusted Agent.
