Every review we hold for the Yate office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe sold our house with Andrews Yate, Charlotte and Linda were really good, kept us informed throughout, and were responsive and supportive throughout several 'hiccups' (from the buyer's end).
Nohman · 20 March 2021
Agent replied
Good afternoon Nohman Laura, thanks for the review. We’re so pleased that we were able to find the right solution for your particular situation.
★★★★★ 5/5
GoogleI have been extremely impressed with the whole team at andrews yate. They are very efficient with excellent communication and very active in moving the sale along. Nothing is too much trouble for them. Their mortgage service has made the process stress free. I would definitely use andrews yate again for any future sale or purchase. They are all extremely friendly.
Petina · 20 March 2023
Agent replied
Hi Petina, thanks for sharing your experience with us and it's great to hear that it has been a very positive one.
★★★★★ 5/5
GoogleHannah was very helpful in dealing with my property viewing and having my offer accepted, acted promptly and communication was excellent!
Sean · 20 March 2022
Agent replied
Thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your move and everything that entails.
★★★★★ 4/5
Google4 stars because there's always room for improvement, but I have been very satisfied so far with our dealings with Andrews in Yate.
The 3 other reviews seem to be rather unfair. We are buying a property through Andrews and they have been nothing but helpful so far.
Nick, the mortgage advisor affiliated with Andrews, has been very friendly, approachable and willing to answer any silly questions we have had as first time buyers.
Lisa, with whom we have had most dealings is also very friendly, quick to respond to any queries we have and also very helpful in chasing up any information which she does not know off-hand. Only good things to say so far - which is more than we can say for Let's Move in Emersons Green.
Noel · 20 March 2019
Agent replied · 24 June 2023
Hi Noel, thanks for the review. We’re so pleased that we were able to assist and have such great feedback from your review, many thanks for taking the time
★★★★★ 5/5
GoogleWe were very impressed with how fast the estate agent responded, especially making the most during lockdown earlier this year. It allowed us to move the sale process along quickly. We also used their Financial Advisor who we experienced to provide prompt, knowlegable, and friendly assistance. We are certainly not disappointed by the assistance received from personnel at Andrews as a whole and would both recommended and use them again. Thank you.
Thomas · 20 March 2021
Agent replied
Good afternoon Chloe, We pride ourselves on delivering excellent customer service so we’re very pleased to hear about your experience. Thank you for your feedback
★★★★★ 5/5
GoogleFab agents, highly recommended and would use again, great manager and agent in this branch - Thank you team
Rebecca · 20 March 2025
Agent replied · 27 April 2024
Hi Rebecca, thank you for sharing your experience with us. We know that Stew and the team will really appreciate seeing your feedback, thanks again, Rhys.
★★★★★ 5/5
GoogleCouldn’t fault Stewart and Dominique at Andrew’s Yate, they did a fantastic job managing the process through to exchange!
Lars · 20 March 2025
Agent replied · 26 August 2024
Hi Lars, Thank you for the positive review for Andrews Yate. Great to see that Stewart and Dominique are doing a fantastic job . Congratulations on your new property! Thanks, Lisa
★★★★★ 5/5
GoogleGreat service, always there when I have any questions and super helpful, special thank you to Hannah Mackay, you've been a star.
Amy · 20 March 2021
Agent replied
Good afternoon Amy Burchell, thanks for taking the time to leave us feedback regarding your recent experience. we’re so glad to hear that you had a helpful and positive experience from start to finish.
★★★★★ 5/5
GoogleThe Team at Andrews of Yate have given us exemplary service as purchasers over what has been quite a protracted experience. We would have no hesitation in using their services again or recommending them to others. I would say that in the day-to-day process of buying a house, they proved more knowledgeable, useful and proactive than our own Solicitor. A friendly and helpful office that kept us fully informed throughout. Thank you all.
Peter · 20 March 2020
Agent replied
Thank you for your 5 Star review Peter, we appreciate your feedback and glad you've experienced such friendly and helpful service from us and we hope if you ever need us again in the future we loo forward to being able to assist.
★★★★★ 5/5
GoogleOur mortgage advisor was brilliant. I haven't been through this process before, and he explained things clearly, made sure I knew what to expect and gave great advice. What had seemed complicated became manageable and straight forward, and he was able to secure us a good mortgage deal. He always responded to our questions quickly and went above and beyond to support us when issues arose along the way.
Rachel · 20 March 2021
Agent replied
Good afternoon Rachel, We are so pleased to hear about your positive experience with our mortgage advisor. Thank you for the feedback it is appreciated.
★★★★★ 5/5
GoogleCharlotte looked after me from the get go and it was such a smooth sailing experience. She was extremely professional and a pleasure to work with. My house went on the market within 24 hours and was then sold with another 24. I would highly recommend Andrews Yate to anyone who wants to sell their property. The best estate agents in Yate 5* and well deserved. Thanks again :)
Laura · 20 March 2021
Agent replied
Good morning Laura, Thank you for our review. It’s great to read that we made your move a stress free and "smooth sailing experience" allowing you to feel relaxed during your move.
Thank you also for your recommendations, we hope to be able to help you again in the future if you need us.
★★★★★ 5/5
GoogleI have been very satisfied by my experience with buying with Andrews. Andrew's have kept me up to date with every stage, returned any calls or messages the same day and have been really informative when I have had queries in regards to future adaptions of my purchased property. I have recommended them already to friends and I will continue to do so.
Angel · 20 March 2022
Agent replied
Hi Angel, Thanks so much for leaving us such a positive 5 star review! We are so pleased of the level of service and efficiency you've received we always strive to deliver. We wish you all the best in your new home!
★★★★★ 5/5
GoogleI would like to thank all the team at Yate with the help in selling our property. They kept us informed every step of the way and had good communication with our tenant with viewings etc. Living abroad it was good to know everything was being taken care of professionally. Thank you ❤️
Carol · 20 March 2023
Agent replied
Hi Carol, thanks for the review. We’re so pleased to read that we helped make you feel at ease during your sale.
★★★★★ 5/5
GoogleHannah is an extremely helpful and knowledgeable young lady. Pleasure dealing with her.
Ruby · 20 March 2022
Agent replied
Good afternoon Ms Lewis, thank you for our review. It’s great to read that we made your move a stress free experience allowing you to feel relaxed during your move.
★★★★★ 5/5
GoogleVery good service,quick response . Charlotte and Linda were very helpful in my case.
Thank you very much.
Monika · 20 March 2021
Agent replied
Good afternoon Monika, Thank you for such lovely feedback we are so please we were ale to assist with your move.
★★★★★ 5/5
GoogleExcellent service from Charlotte and the team during my property sale. Recommended.
Seán · 20 March 2022
Agent replied
thank you for leaving us such a great review! We are so pleased with your feedback as we strive for excellent service for all!.
★★★★★ 5/5
GoogleHannah was absolutely fantastic in finding are dream home, highly recommend.
Kevin · 20 March 2022
Agent replied
Good afternoon Kevin, thanks for taking the time to leave us feedback regarding your recent experience. thanks for leaving us 5 star feedback!
★★★★★ 5/5
GoogleHannah was brilliant from the start, great communication. Highly recommended
Ellie · 20 March 2022
Agent replied
Hi Ellie, thanks for sharing your experience with us. thanks for giving us a 5 star review! We’re so pleased that Hannah has been able to assist you and hope you enjoy your new home!
★★★★★ 1/5
GoogleI remember going to them as part of the house hunting process. They are not very professional and some of the agents really need to work on their customer services.
Plus they will lie to you...I see properties for sale by them that are grossly over priced yet they tell the owners this is what it's worth...fraid not...check the address on Zoopla and you'll see what I mean.
Avoid at all costs.
Israelson666 · 20 March 2017
Agent replied · 24 June 2023
Good afternoon, we pride ourselves on delivering excellent customer service so we’re disappointed to hear about your experience. I can confirm we have a newly established sales team in Yate and if you read more recent reviews i'm sure this would rest assured we strive for professional , helpful and strong customer service,
★★★★★ 5/5
GoogleVery happy with the service I had from all the girls at Yate Branch when selling my mum's house ,from the first meeting through to completion I was kept informed of progress all along the way would not hesitate to use Andrews again if need to thank you
David · 20 March 2023
Agent replied
Hi Mr Tuck, thank you so much for your comments regarding the service and your experience of using Andrews. Much appreciated.
★★★★★ 5/5
GoogleExcellent service from Charlotte and the team during my property sale. Recommended.
Sean · 17 September 2021
Agent replied
thank you for leaving us such a great review! We are so pleased with your feedback as we strive for excellent service for all!.
★★★★★ 5/5
GoogleThe staff at the Yate office were quick and professional, took some excellent pictures and got my house on the market with a minimum of fuss. The recommended legal team were equally proficient. The house was advertised on the Monday and an offer very close to the asking price was accepted by the Friday. Couldn’t ask for more. Thanks
Stephen · 20 March 2021
Agent replied
Good afternoon Stephen, We are so grateful for your feedback, thank you for rating your experience and we are so happy we were able to assist you with your move.
★★★★★ 5/5
GoogleMy wife and I bought a property listed through Andrews. We found Tom and Dominique to be very helpful, friendly and efficient when dealing with our questions and requests.
Dan · 20 March 2024
Agent replied · 21 March 2024
Hi Dan, thank you for the five star review, it's brilliant to see Tom and Dom have been able help you with all your property needs! Thanks, Rhys
★★★★★ 5/5
GoogleMyself and my partner have been viewing properties for the past year with a lot of estate agents, the team at Andrews in Yate have been the most helpful, friendly and professional.
They are always well informed about the properties they are showing us and were happy to help us with comparison quotes for solicitors and our mortgage.
Leanne · 20 March 2021
Agent replied
Hi Leanne Stone, thank you for your feedback. thanks for the review. We’re so pleased that we were able to keep you informed and helped with offering different solutions and services.
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