1/5
TrustpilotNothing good to say about them
Nothing good to say about them, extremely unhelpful and rude. Don't use them
Trusted Agent profile · Yarm
Michael Poole Yarm reviews
★★★★★
435 reviews across 2 platforms
59 High Street, Yarm, TS15 9BH
Part of Michael Poole, see every office.
Michael Poole's office in Yarm, at 59 High Street, is rated 4.7 out of 5 across 435 reviews on two platforms, including 208 Google reviews rated 4.9.
Reviews
Every review we hold for the Yarm office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleI received regular updates and received very prompt replies to any queries that I raised. I was very pleased with the valuation and service, and would use them again.
Agent replied · 23 August 2024
Thanks so much, Ian. We appreciate you leaving such positive feedback!
5/5
GoogleQuick sale and lots of follow up service and advice from Gill. I would definitely use again.
Agent replied · 23 August 2024
Thanks so much, Glyn, this means a lot to us!
5/5
GoogleThe company provided an excellent service ,selling my property.
Agent replied · 23 August 2024
We are so happy to have helped, Jeremy. Thanks for taking the time to leave us some feedback.
5/5
GoogleGill was brilliant at guiding us through the stress of buying a house. We definitely feel lucky that we had her expertise and honest advice during the process.
5/5
GoogleRefreshingly straightforward service from Nick and Amber, after a two-year property search. Would recommend.
Agent replied · 23 August 2024
Thank you so much, Clare! This bit of feedback means a lot to the team.
5/5
GoogleHave recently moved house, both selling and buying through Michael Poole in Yarm. Was very please with the professionalism from those involved, namely Derek and Gill. Wouldn't hesitate to recommend.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 9 November 2024
Thank you so much for your lovely review, Alex :)
5/5
TrustpilotSold my property with Michael Poole
Sold my property with Michael Poole. Stacey and Leanne dealt with everything. There so friendly and professional nothing is ever too much trouble. Kept me informed with everything. Thank you for making my sale go through smoothly.
5/5
GoogleExcellent, professional and friendly service. I would recommend them without hesitation. Many thanks to all
Agent replied · 23 August 2024
Thank you, Nigel! We appreciate the time you took to leave us some lovely feedback
5/5
GoogleGreat service from Derek who valued my house twice, before and post Covid lockdowns, and Nick in the office who guided me through the process to completion. Good value too on their fees.
Agent replied · 23 August 2024
Thank you so much, Chris. We're happy to hear this!
5/5
GoogleFriendly and professional service, very efficient and good at maintaining communication.
Agent replied · 23 August 2024
Thank you, Dave. We appreciate you leaving this lovely review for us :)
1/5
TrustpilotCame to estimate house and could not be…
Came to estimate house and could not be bothered to get back in touch with a price after numerous times of my partner ringing up to see what was happening and still nothing we have decided to go to a company that seemed interested and totally on point with valuation and experience.
5/5
TrustpilotProperty purchase
Excellent service from Allyson, kept in regular contact throughout the purchase of a property
5/5
GoogleGreat service from MP Yarm. Quick responses to any queries. Would recommend.
Agent replied · 23 August 2024
Thanks so much, Chris! This means a lot to the Yarm team.
5/5
GoogleCouldn’t have asked for better! Nick and Gill offer a first class service! Super friendly and professional! Would definitely recommend. Thank you again
Agent replied · 23 August 2024
Thanks so much for this Vicky! We appreciate it.
5/5
GoogleThanks to the team from Michael Poole Yarm, who helped get our house purchase over the line. They were very professional, quick to respond and always happy to help.PositiveQuality, Professionalism
Agent replied · 23 August 2024
You are more than welcome! Thank you so much for taking the time to leave us this lovely review
5/5
GoogleFantastic service throughout the moving process. Definitely some “stressed” days along the journey but helped by great communication and assistance from the MP team at Yarm. Mr & Mrs HoltPositiveProfessionalism
Agent replied · 23 August 2024
Thank you so much! This was a lovely review to read.
5/5
GoogleJust purchased house through Michael Poole. All staff staff are courteous and professional. Any questions and requests were dealt with quickly. Whole experience was very slick and problem free.PositiveResponsiveness, Professionalism
Agent replied · 23 August 2024
We loved reading this! Thank you so much, Chris; we really appreciate your feedback.
5/5
TrustpilotVery reliable
The company is very organized and staff are very helpful
5/5
GoogleGill Dryden of Michael Poole was excellent throughout my move. I would highly recommend them as estate agents.
Agent replied · 23 August 2024
Thanks so much, Anthony!
4/5
GoogleProffesional and friendly service. Advising and tracking both the Sales and Purchasing aspects of our move helped us to achieve our desired timescales.PositiveResponsiveness, Quality, Professionalism
Agent replied · 23 August 2024
Thank you, Paul! We appreciate this. Is there anyway we could have made this 5 star for you?
1/5
TrustpilotRubbish service
Rubbish service. Phone lines are always busy. Leave a message and agent will not call back. Send a email and no reply. Good thing I am not in a process of buying a property with Michael Poole.
5/5
GoogleThank you for your help in our house buying process Excellent communication and sincere advice . I totally recommend.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 23 August 2024
Thank you, Ahmed. We're glad to hear this!
1/5
TrustpilotStill with them
Still with them, they don't do any repairs or when they do they get tradesmen who cut corners. Been waiting 5 weeks for a response.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
