Trusted Agent profile · Yarm
★★★★★
415 reviews across 2 platforms
59 High Street, Yarm, TS15 9BH
Michael Poole's office in Yarm, at 59 High Street, is rated 4.7 out of 5 across 415 reviews on two platforms, including 188 Google reviews rated 4.9.
Every review we hold for the Yarm office, from every platform, shown as written. First names only.
5/5
GoogleI have used Michael Poole for both rental and sales and will continue to do so. The most recent sale I had I have to say has been a breeze. Very professional and extremely quick to respond throughout, keeping me up to date, even with tough restrictions in place, plus, they are good people to work with.PositiveResponsiveness, Quality, Professionalism, Value
Thank you, Rachel! We appreciate you taking the time to leave this lovely review for us.
5/5
GoogleExcellent service from the team at Michael Poole Yarm office with the purchase of my new house. Nothing too much trouble, and always kept informed of everything that was going on with regards to the purchase. We done team Yarm!
Thank you so much, Milly! This bit of feedback means a lot to the team.
5/5
TrustpilotNice people, great photos, hardworking!
Matthew did a great job with the photos and virtual tour images. Molly and Debbie worked really hard behind the scenes and helped get us completed before the stamp duty changes. Great team effort to get it over the line!
5/5
TrustpilotExcellent service from Aslan
Excellent service from Aslan. Professional, reliable and easy to deal with.
5/5
GoogleI have been dealing Nick and Gill for just over a week and I am already blown away by their customer service and efficiency. I have been kept thoroughly up to date at every stage. I have dealt with many estate agents and I have never experienced service like this. Second to none! I couldn't recommend them more!PositiveResponsiveness, Professionalism
Thank you so much, Lauren! This was so lovely to read.
5/5
TrustpilotHouse sale in Yarm
Sale as far as Michael Poole could affect went smoothly. Bought the house with them 25 years ago and received discount on the sale. Very happy with the service
5/5
TrustpilotAmazing experience with Aslan at…
Amazing experience with Aslan at Michael Poole. Good communication skills and very knowledgable.
5/5
TrustpilotYarm Branch
Recently sold our house and bought a new house with MP. Stacey at the Yarm branch is excellent, we have been really impressed with the service, great communication and taking the initiative to always keep things moving and all parties updated.
5/5
GoogleReally couldn’t ask for anything more from Nic and Stacy. Fast, efficient and friendly. Recommend Michael Poole Yarm 100%
Thank you for your fantastic review! We’re delighted to hear that Nic and Stacy provided fast, efficient, and friendly service. Your recommendation means a lot to us, and we’ll be sure to pass on your kind words to the team at Michael Poole Yarm. Thank you for choosing us. We wish you all the best!😊
5/5
TrustpilotHigh recommend going service and…
High recommend good service and explaining everything 👍
5/5
GoogleGreat experience from start to finish when purchasing our new property. Big thanks the Amber in the Yarm branch for all her help.
Thank you, Poppy, for your wonderful review! We’re thrilled to hear that you had a great experience purchasing your new property. Amber and the team at the Yarm branch are delighted to have been able to assist you. Enjoy your new home! 🏡😊 …
5/5
GoogleWe recently sold a property through Michael Poole and they were excellent. We encountered a few problems with the developers and Gill and the Team were nothing but supportive. They responded to our calls quickly and contacted numerous third parties to aid our sale. They provided and great service and I would recommend them to anyone.PositiveResponsiveness, Professionalism
Thank you so much, Charlotte. This was so lovely to read!
5/5
GoogleVery positive experience selling a house through Michael Poole in Yarm - Amber in particular was always helpful and proactive. Wouldn’t hesitate to use MPEA again.
Thank you so much for your kind words, Stephen! We’re delighted to hear you had a great experience!!!
5/5
TrustpilotGreat Service from Stacey and Derek
Great Service from Stacey and Derek. Very knowledgable and kept us fully informed every step of the way and really maximised the value we got for the house
5/5
GoogleAmazing people working at Michael Poole yarm. Gill and the rest of the team really helped whenever I needed anything answering or chasing up! Reassured me that what was happening was the normal process when buying as we were first time buyers. Thank you again for everything.PositiveResponsiveness, Quality, Professionalism
Thanks so much for your kind words Charlotte! We wish you the best memories in your first home.
5/5
GoogleWe were very happy with the service from the Michael Poole team, from initial proposals from Derek, ongoing contact with Nick, and excellent progress chasing from Amber. Always easy to contact, helpful and efficient, thank you.
Thank you so much, Christopher! This bit of feedback means a lot to the team.
5/5
GoogleMichael Poole Yarm had my property advertised on Rightmove within two days of my instruction to sell, I had an offer of 98% of my asking price within 4 days of it being advertised. Contracts were exchanged 7 weeks later, you can't ask for any more than that!
5/5
TrustpilotExcellent company to deal with
Excellent company to deal with. Very helpful and handled all our viewings. Kept upto date with all viewings and feedbacks. Nothing too much trouble. Made the selling process so much easier for us.
5/5
TrustpilotWe used Michael poole to sell our…
We used Michael poole to sell our property, they made the experience stress free. Great communication and very supportive throughout.
5/5
TrustpilotSarah Jarvis who managed the letting of…
Sarah Jarvis who managed the letting of my properties has provided an excellent service. A credit to Michael Poole Estate Agents.
5/5
GoogleGreat experience as a buyer from this firm. Cant fault them
Thank you for your wonderful feedback, Stevie! We’re delighted to hear that you had a great experience as a buyer with us. 🙌 …
5/5
TrustpilotGreat purchase experience!
Maria in the Sales team was very helpful in assisting my purchase of a house. She always kept me up to date, and was never pushy with me. Quick response time to any questions I had and was very informative of the process as a first time buyer. Very pleasant experience! Thanks so much!
Thank you so much, Ben! :)
5/5
GoogleNick and Gill have been such an important support in what has been a very complicated sell/purchase. Always on top of everything, extremely reactive, both have communication skills that have been a key success factor for the positive outcome. Thank you very, very much!
Thanks so much, Jeremy! Reviews like this brighten our day, thanks for taking the time to write it.
5/5
TrustpilotGreat service from start to finish
Great service from start to finish. Kept me informed and answered any questions I had. I would highly recommend them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
