1/5
TrustpilotTip for sellers
They are refusing to submit offers to vendors if the prospective buyer doesn't go through their own mortgage advisors. So just the king about withdrawing an offer on a property. If you struggle to sell that's why....
Trusted Agent profile · Wyre Forest
Shipways Kidderminster reviews in Wyre Forest
★★★★★
445 reviews across 2 platforms
4 Carlton House, Marlborough Street, Kidderminster, DY10 1AY, Wyre Forest, DY10 1AY
Shipways's office in Wyre Forest, at 4 Carlton House, is rated 3.8 out of 5 across 445 reviews on two platforms, including 331 Google reviews rated 4.4.
Reviews
Every review we hold for the Wyre Forest office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleJames @ Shipways has been great helping me sort my first mortgage. Knowledgeable, patient & really prompt with all updates. Would absolutely recommend for first time buyers!
5/5
GoogleRating only, no written review.
Agent replied · 10 October 2026
Awesome to hear you had such a great experience and thanks for the feedback! We’d love to know more about why you left such a great rating so feel free to jot down any thoughts you might have.
5/5
GoogleThe lettings team at Kidderminster (Tom, Libby and Leah) are a real asset to Shipways.We have instructed them to let properties for a number of years now, and their professional and prompt approach is always reassuring .PositiveResponsiveness, Professionalism
5/5
GoogleI have sold and purchased through Shipways Kidderminster a couple of times now. The whole team from start to finish are very professional and helpful. Will definitely be using then in the future, if it’s looking for another property or remortgaging.
5/5
GoogleExcellent service, very proffesional and knowledgeable. I would highly reccomend Shipways Kidderminster lettings.
5/5
GoogleLeah and the lettings team were very helpful through out the renting process and I could not thank them enough. Thank you!PositiveResponsiveness, Quality, Professionalism, Value
4/5
GoogleRecently rented a property through shipways, Leah a employee of there's made it really easy for me as I work away alot , sorted everything out for me, would 100% recommend
5/5
GoogleShipways were very helpful when we purchased our property, sale went through very quickly and the solicitor were quick. Defiantly recommend Shipways for purchasing and rentals as we have also rented houses through them and they have always been great!
1/5
TrustpilotUnhelpful
Unhelpful, unprofessional, tell you what you wants to hear, we have been theirs customers and you don't treat your customers like that!!!! Shocking!!!! Kidderminster brand its waste of time!!! More training need it!!
5/5
GoogleThe rental team are very professional. From viewing through to signing the tenancy agreement. They were always on hand to answer questions and kept us updated throughout the whole process. Highly recommend Shipways.PositiveProfessionalism
2/5
TrustpilotI wouldn’t recommend taking them on as…
I wouldn’t recommend taking them on as an agency. They promise a lot but they won’t deliver anything. A complete waste of time. They couldn’t progress the sale of my flat.
5/5
GoogleTom & the team at Shipways have taken care of us in renting out a couple of our properties. Nothing is ever to much trouble and the tenants have always been fantastic. Would highly recommend.
5/5
TrustpilotProfessional
Informative, helpful and always quick to respond
5/5
GoogleExcellent, professional, and helpful. Quick and reliable
1/5
GoogleOnly interested in your money. Total lack of customer service. Incredibly slow at getting your rental deposit back to you. They don't bother to call you back when they say they will (unless they want your money).
5/5
GoogleShipways were fantastic in helping me find my new home. Communication was key, with regular updates and help through the process. They make you feel like your their only clientPositiveResponsiveness, Professionalism
5/5
TrustpilotExcellent Product details
Excellent Product details. Merchandise arrive on the average a week earlier than projected date of delivery. Sales reps are courteous, professional, and are willing to go the extra mile.Quite a pleasant experience!Thumbs up!!
5/5
Googlegreat service throught our property selling experience, all the staff are really friendly, knowledgeable and seem to work in a great team environment. Will be using them if ever I sell up again.
5/5
GoogleI registered to let a property and although I didn’t find anything with Shipways in the end, I found the girls in the office very helpful and always kept me updated with new properties.
1/5
TrustpilotProbably the worst estate agents I have…
Probably the worst estate agents I have ever come across. Totally unprofessional, dishonest. We pulled out of the property transaction solely because of the behaviour and business practises of this company. Stay well away.
5/5
GoogleLeah and olly were brilliant from day 1 kept informed all the way sorted things out for me very professional Would recommend shipways KidderminsterPositiveProfessionalism
5/5
GoogleLeah did a great job for me, kept me upto date with all the information as it changed, would recommend to anyonePositiveResponsiveness, Quality, Professionalism
1/5
GoogleUnhelpful hard to get hold off on the phone wouldn't recommend buying from there unless you got loads time to waste
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Shipways Kidderminster
How many reviews does Shipways Kidderminster have?
Shipways's Wyre Forest office has 445 reviews across two platforms: 331 on Google, 114 on Trustpilot (across the whole business).
What is Shipways Kidderminster's rating?
Shipways Kidderminster is rated 3.8 out of 5 across all 445 reviews, and 4.4 out of 5 on Google from 331 reviews.
Where is Shipways's Wyre Forest office?
Shipways Kidderminster, 4 Carlton House, Marlborough Street, Kidderminster, DY10 1AY, Wyre Forest, DY10 1AY.
