Every review we hold for the Wychavon office, from every platform, shown as written. First names only.
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5/5
GoogleThese guys have been amazing!
I cannot fault their service in any way. They helped make the difficult situation of having to sell my late Fathers home so much simpler. Great communication throughout and removed all of the heavy lifting. It sold within 4 days and the rest of the process went super smoothly. A special thanks to Louise, above and beyond - Thank you!
Paul Β· 24 August 2024
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5/5
GoogleWe have used Andrew Grant for the past ten years to Let our properties out in the Redditch area. They have always been very effective and efficient at finding the right tenants for us. I will also mention William Burgoyne at the Worcester office who has provided great service to us. Always very friendly and professional. Thank you to Will and colleagues at Andrew Grant.PositiveResponsiveness, Quality, Professionalism
Chris Β· 24 November 2021
Agent replied Β· 23 November 2024
Good morning Chris and thank you so much for your 5-star review of our service and of Will's support. Thanks for taking the time to provide your feedback. We are extremely proud of each member of our team and love hearing from our happy customers. Iβll be sure to pass your feedback on. Best wishes from all at Andrew Grant.
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5/5
GoogleWe recently purchased our first home through Andrew Grant and had the best experience. Our 5* review is predominantly aimed at Louise who helped us from the start, and was consistently on hand to answer my many emails! We were kept well β¦
Nadia Β· 17 November 2025
Agent replied Β· 17 April 2026
Lovely to hear this Nadia. Louise will be delighted that her consistent updates and support helped make your first home purchase such a positive experience from beginning to end.
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5/5
GoogleThank you for all your help and guidance I found Louise went out of her way to keep me up to date and we chatted like old friends. Thanks again π« β¦
E Β· 22 September 2025
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5/5
GoogleWhat a fantastic team and company! Will was a total pleasure to deal with; he was extremely professional, very responsive and always on top of all the details. I cannot fault him or the rest of the team. We couldn't be happier with the property we have rented and the experience has been smooth and easy for all parties.
Emma Β· 9 October 2024
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5/5
GoogleI can recommend Andrew Grant to anyone looking for a company to handle property letting. My wife and I have built up a small property fortfolio and regard Will and the team at Andrew Grant as a key ingredient in our operation, as they can always be relied upon to act quickly and efficiently in finding suitable tenants for us.PositiveResponsiveness, Quality, Professionalism, Value
Mike Β· 24 December 2021
Agent replied Β· 23 December 2024
Thank you Mike for your 5-star review of Andrew Grant, the lettings team and the service you have received from Will, he will be delighted to read this. We wish you all the best and are here to help at anytime. Best wishes from all at Andrew Grant.
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5/5
GoogleMy partner and I have recently purchased our first home through Andrew Grant and canβt thank them enough for making the process as smooth and as stress free as possible.They supported us and met our every need to ensure the sale was achievable, along with managing any queries and issues, if they arose.
We were assigned a senior customer liaison (Louise Jones) who communicated with us excellently through the purchase process and was extremely professional and friendly throughout. The customer service and professionalism was amazing, and if the time came, we would definitely look at using their services again.
Jess Β· 1 September 2025
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4/5
GoogleI found Andrew Grant to be helpful & curtious throughout my journey buying a new home which took near on 6 months.
My only real β niggleβ was it was difficult to speak to the sales rep as on most if not all occasions she was never available and I never received feedback emails after I raised certain questions which in the end my solicitor dealt with.
The MD of the company who I spoke with at the very onset was professional if not a little βforthwithβ when it came to negotiating the selling price of the property based on I assume there commission from my vendor.
Another strange thing is the βfeeβ they place at the onset albeit refundable at the exchange of contracts which .5% of the agreed selling price which means you need funds behind you in the first instance, not in my opinion best practice nowadays with the housing market so turbulent adding further strain to the buyer.
Generally AG are a good estate agent but need to tighten there back office and have available sales reps when you ring or it becomes so frustrating when you need answers to questions raised in a prompt manner.
Overall my experience was of a positive outcome and AG are far better than the smaller estate agents.
Martin Β· 25 August 2025
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5/5
GoogleWe decided to sell our home with Andrew grant for quite a few reasons
*they honestly care about you
* they are so passionate about getting the best buyers for your home
*everyone who helped me at the Worcester office were amazing !!
Special shout out to
Janet
Karen
Tara
These girls are the best !!
And helped make my house sale and move as stress free as possible!
Thank you so much π
Becky Β· 24 November 2023
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5/5
GoogleWe have been renting out our property with Andrew Grants for a number of years now and have been very happy with the service. We feel in safe hands with our property manager, Molly Everitt. She has been very on the ball informing us of any issues arising and getting them sorted. Thanks Molly!
Deb Β· 24 November 2022
Agent replied Β· 23 November 2024
Good morning Deb. Thank you so much for your kind words and 5-star review of our Property Management service, and specifically that of Molly. We really appreciate you taking the time to provide your feedback and will be sure to let her know. Best wishes from all at Andrew Grant.
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5/5
GoogleI bought my house via Andrew Grant, and then decided to use them to sell my house! Best agent and team experience Iβve had, and would definitely recommend and use again if needed. Everything went smoothly both times, communication was excellent and the whole team were professional, helpful and likeable. Zero complaints, highly recommend.
Claire Β· 13 November 2024
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5/5
GoogleMy agent William Burgoyne's experience and deep understanding of the market were invaluable.He provided exceptional service and was incredibly responsive to all our queries.He turned what could have been a stressful process into an enjoyable experience.He was professional,helpful and quick to respond.The rest of the Lettings team were so polite that it became easy to contact them if Will was not around.I highly recommend Andrew Grant Lettings,try it you will never go wrong.
Audrey Β· 24 November 2023
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5/5
GoogleMassive thank you to Karla Littleford from the Andrew Grant team - during a very stressful period she has been extremely helpful with continued quick and seamless communication, whilst being very considerate of personal circumstances. Iβve spoken with multiple agents from different companies and Karla has been the nicest and easiest to work with by miles!!
Jordan Β· 2 October 2024
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5/5
GoogleKarla Littleford has been absolutely amazing throughout. We had a few issues with the credit check people and Karla was most helpful in contacting them and resolving the situation. Sheβs always been very professional and polite. If we have to move again she would be the first person we would call on..A massive great big thank you. .
Sue Β· 24 August 2024
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5/5
GoogleI had a really great experience with Tonia at Andrew Grant. She was super friendly and easy to talk to. From the start, she made the whole process feel a lot less stressful than I expected.
She kept me in the loop the entire time, answered all my questions quickly, and gave honest advice without any pressure. The photos and marketing for the property looked great and we had loads of interest straight away.
In the end, everything went really smoothly and I couldnβt be happier with how it all turned out. Iβd definitely recommend Andrew Grant to anyone looking to buy or sell. Great service from start to finish!
Amanda Β· 23 July 2025
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5/5
GoogleGoing with Andrew Grant to find a property for my stressful move to Birmingham from Cardiff was made very simple and the whole process was super quick and a special mention to Will who was communicated everything thoroughly to me and answered all the questions I had. What I thought was going to be a very stressful time was no where near as stressful as I thought. Would definitely recommend. Thanks!
Melissa Β· 24 November 2023
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5/5
GoogleA fabulous service from start to finish from Andrew Grant. Guy was extremely efficient, very knowledgeable and nothing was too much trouble however, a special mention goes to Tonia who was absolutely outstanding. She supported me throughout my house purchase and her communication skills are phenomenal. To me Tonia and Guy are a valued members of the Andrew Grant team and a huge thank you to them both. Kind regards. Julie
Julie Β· 24 November 2023
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5/5
GoogleI feel I must make comment about the excellent service from Andrew Grant just recently. Whilst a leaking radiator is not a disaster at this time of year, I am bound to commend Karen Hawkeswood for her speedy, efficient response, and friendly communication, throughout the reporting and rectification process. An exemplary example of focussed customer care. Thanks Karen.
Clive Β· 25 July 2024
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5/5
GoogleThank you for a very polite, professional approach, everything was sorted from start to completion.
Special thanks to Andrew and Louise for all their help and assistance with regular updates.
Thank you.
William Cotter
William Β· 21 November 2025
Agent replied Β· 17 April 2026
Thank you William. We are pleased that Andrew and Louiseβs regular updates and professional approach helped guide your property transaction smoothly from beginning to completion.
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5/5
GoogleLouise and Jo did a great job completing a sale and purchase in record time. Louise kept us updated with all aspects of the process which meant that everything went as smoothly as it possible could have done in such a tight time frame.
I/we have moved house many times over the years and I have to say that this was as professional a move as I have experienced.
Peter Β· 24 November 2023
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5/5
GoogleMy partner and I recently moved into a property managed by Andrew Grant Worcester Branch. The whole process was made easy and efficient by the very friendly and proffesional staff members, especially William B. He made sure to walk us through and explain everything in detail, which was very helpful being first time renters. We would definitely reccomend.
William Β· 25 June 2024
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5/5
GoogleAndrew Grant are an amazing estate agents. They have helped us through a difficult purchase. We rate their service highly. Andrew Grant staff, went above and beyond to help us secure the purchase of our dream home. A special thank you to Tonia (you should get a medal ) She was hard working and on the ball making sure everything ran smoothly. Also Justin ( when we gave in, you rengaged us). The very friendly team , always happy to take a call and engage with us, as the purchase buyers. We recommend this company for their efficiency and excellent customer service. 5 star all the way!
Jacqueline & Nira
Wyre Forest
Jacqueline Β· 24 December 2022
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5/5
GoogleWe have recently just purchased a property through Andrew Grant. Louise was patient and always responsive. She constantly kept in contact with all the solicitors and made this purchase run on time. Thank you Abigail and Luke.
Abigail Β· 22 April 2025
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5/5
GoogleA HUGE Thank You to Abi for the excellent service she provided me with when finding me my apartment. Nothing was too much trouble. She went over and beyond for me. Always friendly and very helpful. Thank you to Abi and Andrew Grant lettings for a easy transaction.
Candice Β· 24 November 2022
Agent replied Β· 23 November 2024
Thank you Candice for your review, we are always pleased to hear that we have achieved the standard of service that we are always aiming for. We hope you enjoy your new home and look forward to supporting you throughout your tenancy.
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