5/5
TrustpilotMacy was always polite and informative
Macy was always polite and informative. Quick response.
Trusted Agent profile · Wroxham
Minors and Brady Wroxham reviews
★★★★★
2,284 reviews across 3 platforms
Church Road, Wroxham, NR12 8UG
Part of Minors and Brady, see every office.
Minors's office in Wroxham, at Church Road, is rated 4.9 out of 5 across 2,284 reviews on three platforms, including 547 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Minors won in 2026.
Reviews
Every review we hold for the Wroxham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotClaire Wilson
We had a great experience with selling and purchasing through Minors & Brady. A smooth process with Claire Wilson being our after sales progressor. She was always available to answer our many questions, kept us fully up to date and always positive. We couldn’t have asked for anyone better to communicate with during the whole process.
5/5
TrustpilotJessica Kemp was very helpful and…
Jessica Kemp was very helpful and friendly from showing me around the property to the point of completion.No complaintsKaren Wright
5/5
TrustpilotMinors and Brady review
Had Samuel Carpenter looking after me when I decided to rent wayside cottage Walcott kept me informed with any news couldn’t ask for more so thanks Sam Many thanks mark Webb
5/5
TrustpilotHouse Sale
Kirsten Stimpson was great, got our property live very quickly and hassle free.Would highly recommend Minors & Brady.
5/5
TrustpilotGreat service!!!!!!!
Beth has been amazing every step. She helped me with all the questions I had, she is lovely, super kind, she explained very well everything. Working with her has been great!
5/5
TrustpilotMia made contact with the vendor and…
Mia made contact with the vendor and responded to me in a efficient and timely manner with the necessary information I need to make the next decision to move the purchase forward.
5/5
TrustpilotJessica kept me up to date with my…
Jessica kept me up to date with my purchase. 5 stars to Jessica
5/5
TrustpilotRosie T - Unthank Road
I couldn't really ask much more from Minors and Brady throughout the buying process. Rosie in particular likely made the difference between the process being completed within my mortgage expiration date due to unfortunate obstacles throughout. She was both friendly and helpful throughout the entire process offering needed supported to both myself and the sellers without it feeling like a hassle. Much appreciated.
5/5
TrustpilotExcellent and good service also one of…
Excellent and good service also one of the staff Sonya Balls is very sincere and helpful.Thank you
5/5
GoogleHad a viewing today for a lovely property, Stephan who showed us around was so friendly and helpful. Was very informative and couldn’t do any more to help me in finding my first place to move into. Thank you!
Agent replied · 17 June 2024
Hi Chloe, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Steven, we will be sure to share your kind words with him. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleWe have recently dealt with Minors and Brady whilst purchasing a house. The after sales team, and Claire in particular, have been superb thoughout the process. They have been proactive and either had the answer to our questions or went away and found them.
Agent replied · 17 June 2024
Dear Adam, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our lovely colleague Claire and how she made the transition so smooth for you. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
TrustpilotWhile this is a specific review for…
While this is a specific review for Kirsten Stimpson, who has been so patient, cheerful, kind and intelligent in taking pains to help me with the amendments and additions I was making to the detail on the very good marketing material Minors & Brady produced for me, I would also like to say here how good I have found them to be. Really excellent. Professional, courteous, completely switched on and effective. The presentation of their marketing - photographs and information and so on - is absolutely second to none. I also need to mention specifically Curtis, Charlie, Matthew, Connie and Dan, all of whom have been great. Charlie has managed the majority of the negotiations, and done a great job, Curtis did the valuation and was absolutely on the money there, Matthew and Connie have supported their colleagues, helped and advised me so well, and Dan has done an amazing job of being perfectly informed and up to date even though only taking on my sale on a one-off once a week occasion. Not only have all these people been so good personally, it is clear that they have a really sound team attitude - they have always made all communications smooth no matter who I last spoke to. They pass the ball. Thank you to all.
5/5
GoogleTyler Eastall is very good agent . Very helpful . Thanks a lot for viewing the apartment.
5/5
TrustpilotRosie's a star
Rosie Turley has worked tirelessly to get me to exchange on my property. She has always been cheerful and honest despite some hurdles. She communicated well and it felt like I was her only client. Well done for your hardwork.I'd like to say that Minors & Brady have fantastic photos taken by a professional and it was obvious these generated very quick interest.
5/5
TrustpilotThank you to Sonya for the excellent…
Thank you to Sonya for the excellent service and resolving issues quickly.Would highly recommend minors & brady.
5/5
TrustpilotLexi had gone above and beyond
Lexi had gone above and beyond sorting out the endless problems my tenants have caused. Thanks Lexi!
1/5
GoogleNot a good experience with them unfortunately. Customer care wasn’t great, we were given the wrong key on our moving day and then advised to find a locksmith to fix the problem. All throughout the day saying that they weren’t accountable. Really disappointing and the issue hasn’t been resolved. We were not able to move in on our moving day due to getting the right key at 4.30 PM. Would not recommend.
5/5
TrustpilotSam was very kind and professional
Sam was very kind and professional, clearly having my best interests at heart as the customer. Thank you!
5/5
TrustpilotOutstanding
Outstanding! After 4 months without a viewer we moved to Minors and Brady and our property was under offer after 10 days! Someone has really thought about how to sell property and every single member of staff we have met or spoken to are giving 100% to help you sell and in our case buy as well. All staff are friendly, polite, helpful and fully committed to their jobs. Special thanks to the Wroxham office - Liam, Laurel, James, Penny, Abi and Lee in Sales and Claire in After Sales. You are all amazing!
5/5
TrustpilotFriendly and professional
Friendly and professional. Hannah Graver was able to answer questions and make a relaxed environment to view the property.
1/5
TrustpilotOver value to draw you in
This Agency sent me a letter saying my house was worth more than I had it on the market for. I asked them for a valuation visit and the so called valuer arrived looked around was very complimentary about the house and then put a figure on the house £20,000 less than it was on for!!! He also refused to negotiate on fees although he had the authority or so he claimed to do so . He was rude and treated us like fools. We have over 40 years of estate agency and mortgage experience and were treated like numbskulls.As an aside his aftershave was to powerful and it took us more than an hour to rid ourselves of his aroma.They are not customer friendly in the least and seem to send these letters out just to lure you into getting them to value your property.My advice as a former estate agent and mortgage broker is to put your house on the market with any other agent
5/5
GoogleThank you Samuel and Tyler for all your help and patience finding me my perfect rental home. Wroxham team you rock
5/5
GoogleClaire Wilson and team have been fantastic, the whole process has been smooth with excellent communication all the way. Thanks all.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Minors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Minors Wroxham won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winner in one year: 2023.
British Property Awards by year, 2023
2023 1 Gold The British Property Awards 2023 winners
- Local Gold (1)The British Property Awards 2023
- Norwich (NR10-16) Lettings
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about Minors and Brady Wroxham
Has Minors and Brady won any awards?
Yes. Minors and Brady won Trusted Agent in The Trusted Agent 2026 awards. It also won Gold for Letting Agent in Norwich (NR10-16) at The British Property Awards 2023.
