Beresford Adams Wrexham reviews

★★★★★ 5/5

Google

Beresford Adams delivered an amazing service . I can only recommend them especially Nathan who was commited to our sale from start to finish. He kept us informed and updated even when we had some complications to work through. Thank you ! Mr & Mrs Johnston.

Caroline · 13 June 2020

★★★★★ 5/5

Google

Fantastic approach, commitment and engagement in every single step throughout the whole process of selling and buying. The Wrexham branch can be honestly recommended to anyone who does not want to struggle with finding a buyer and/or a seller. 5 stars for Alecia.

Kamil · 17 January 2025

★★★★★ 1/5

Google

Wouldn't bother! Booked a house valuation with head office, booked the day off work to wait for them to come and they never turned up and no contact to rearrange.

C · 13 June 2025

★★★★★ 5/5

Google

Great experience using this estate agents. Mainly spoke to Emily and Anna who were professional and informative throughout. Would definitely use them again.

Matt · 13 June 2023

★★★★★ 5/5

Google

Great company to deal with. Emily made things really straight forward and easy when purchasing my new home and was very informative.

Daniel · 13 June 2023

★★★★★ 5/5

Google

I had brilliant service from the team in the Wrexham branch. Alice, who came out and valued my property was very knowledgeable and a lovely lady. Nathan, who had already shown me around countless properties beforehand, was a true superstar! He always had time to reply to my questions and offered support when I needed it and did it all with a smile. And last but by no means least,, Liz, who manages everything. She went over and above with helping me fill out the countless forms and making sense of the legal stuff I know nothing about. The atmosphere in the branch is always welcoming and cheerful. If I was ever in a buying or selling situation again I wouldn’t hesitate to return to them. Highly recommended.

Louise · 13 June 2022

★★★★★ 5/5

Google

Outstanding and professional service from the onset. Nathan and Liz’s approach through their research, knowledge and enthusiasm to sell our property was commendable. From the moment we decided to sell our property they acted promptly with a customer first approach and in comparison to most other agencies, provided us with all the information through effective communication in a professional manner, which continued with follow up calls from Laura after sale. The marketing was outstanding and our house sold quickly in the range they proposed, much to our delight! I could not recommend this team highly enough - outstanding in every aspect!PositiveResponsiveness, Quality, Professionalism

Gareth · 28 August 2021

★★★★★ 5/5

Google

Efficient and keen to help us in our property search. Nathan is particularly approachable, friendly and goes out of his way to give advice and guidance - especially helpful as we don't know the area!

Katy · 14 June 2019

★★★★★ 5/5

Google

We decided to downsize and sell our house, we put it on the market with another estate agent in Wrexham initially but had no viewings, the staff at this estate agency were very good it must be said but we had put a deposit on an apartment and needed to sell quickly. We were panicking and after discussion used another two estate agent, one being from Chester who was recommended to us and the other being Beresford Adams (Wrexham). Over the next year we only had two (2) viewings from both the other estate agents and sixteen from Beresford Adams Wrexham, needless to say they were the estate agent to sell the house, if you do not get viewing you will not sell, its that simple. The staff worked beyond our expectation with constant communication and increasing their advertising through their postal service to interested parties. This is where we found our initial couple who wanted to buy the property, unfortunately they were let down on the sale of their property twice, they are broken hearted with brexit being named as the main reason. Beresford Adams staff found the present buyers by persuading them to visit our house even though they did not pick it out in the office. This was purely because they took the time to ensure at least two staff members visited our property to ensure they knew what they were selling, this was the main reason for success together with their teamwork. If you want hard working staff, teamwork and a sale, don't go elsewhere before checking them out, we could not speak more highly of them all.

Carol · 13 June 2020

★★★★★ 5/5

Google

Moving house is one of the most stressful things you will ever do, and with the chain I was in there were so many hurdles. However, the team at Beresford Adam's Wrexham did everything they could to make it as smooth as possible. The team is made up of genuine, reliable and friendly people who will go the extra mile and keep in touch all the way through the process. I don't want to move again any time soon, but I would definitely use them again. Thank you!

Hayley · 13 June 2020

★★★★★ 5/5

Google

Cannot fault Beresford Adams Wrexham team at all. I have all of my rental portfolio with them and have used their services numerous times. Each time they have worked hard to find me a tenant that is compatible with the property and to get things set up and into place as quickly as possible. Louise who currently works in the Lettings department has been particularly brilliant. Very thorough and extremely helpful when it’s needed and with my hectic lifestyle, she’s just what I need. So I would highly recommend giving them your property to let, or on the other hand using them as agent to help you find a property to let. We have also purchased a property through their sales team who also proved to be equally as helpful and efficient.

Julia · 13 June 2020

★★★★★ 5/5

Google

I`ve just rented my flat out with Beresford Adams and it couldn`t have been easier. Many thanks to everyone at Beresford Adams but especially Liz and Vicky in Wrexham and, Kimberley, Debra and Patricia in Llandudno.

Rob · 14 June 2018

★★★★★ 1/5

Google

I would not recommend Beresford Adams! My wife arranged a valuation of our property to get an appreciation of current market value. She was honest from the beginning, advising that we are not currently looking to sell, only to seek advice on whether it is beneficial to do further works. The appointment was cancelled 1.5 hours before they were expected because we were not in a position to sell, they did not think they could advise us accordingly. My wife took a day off work to prepare and be there for the appointment, only for it to be cancelled at such short notice. Many forums on the internet claim that estate agents are happy to offer valuations, even if you are not in a position to sell as they hope it will create a good image of the company in the hope that when the time is right you might use their services.....this is clearly not the case for Beresford Adams Wrexham branch! They are a bunch of time wasters and tried to blame the time delay in reaching their decision, not to attend on a junior member of staff whom had just started, rather than be honest and admitting it was because currently there is no financial benefit for them at this moment in time, a rather short-sighted way to operate in my opinion. Very disappointed.

Marc · 14 June 2019

★★★★★ 5/5

Google

The service, feedback and quality of information from Beresfod’s has been exceptionally good in the three years that I have been using them. Any problems are reported and dealt with quickly and efficiently, they have been flexible and professional in their approach to requests both from myself as landlord and from my tenants, and the responses to any issues have been very prompt and efficient. I must give a special mentoon to Louise, who is proactive, friendly, reliable and easy to deal with. It is always a pleasure to speak to her.

Julian · 14 June 2019

★★★★★ 5/5

Google

Highly recommend Beresford Adams. My property was empty for over 3 months when I changed estate agents to Beresford Adams, they had a tenant in within a month. The service is very professional, they have kept me up to date at all times during the initial search and since the tenant has been in the property. The reports that they send out are also very detailed and give you piece of mind that your property is being well looked after. As with most things in life, there have been a few problems, but every query I have had has been dealt with very quickly. They accidently over charged me and the money was returned to me within a couple of day, no messing around. If you are looking for a professional, no hassle service, I would definitely recommend Beresford Adams.

Nikki · 14 June 2019

★★★★★ 5/5

Google

Sold our house through beresford in February. They were brilliant especially Nathan who kept us informed through the whole process. Top job.PositiveResponsiveness, Quality, Professionalism, Value

Kieran · 13 June 2021

★★★★★ 5/5

Google

Great service. Louise was lovely from the viewing to signing the contracts. She was helpful and approachable. I am very happy to be letting a flat through the company. Highly recommend!

Heather · 14 June 2019

★★★★★ 5/5

Google

Louise has been so helpful every step of the way during my move. Really supportive and always available if I needed help or had any questions. Thank you!!!

Rebecca · 13 June 2020

★★★★★ 5/5

Google

Louise was fantastic helping me through the process. I would highly recommend to anyone. She sorted everything out and went through everything with me, she couldn’t have been more helpful.

Pauline · 14 June 2019

★★★★★ 1/5

Google

Excellent sales pitch to get us onboard, since then it has been a sham, no communication unless we chase them, a week to respond to emails, loads of potential buyers also promised looking to buy at the beginning yet zero viewings to date. Extremely disappointing performance.

Paul · 15 November 2023

★★★★★ 1/5

Google

I did want give a zero star but to write a review you have to give at list one . We did choose this people to put our house on the market in a difficult time , and they stab us on our back !!!! NOT VERY TRUSTY AGENTS Start from the Boss Call James I still don’t believe they force entry in our property and change the locks !!!!

L.M · 13 June 2020

★★★★★ 5/5

Google

I recently set my house up for Rent with Beresford Adams! I had Tomos, Matt and Kimberley help get the house sorted and they did a great job in doing so. Highly recommend!

James · 13 May 2024

★★★★★ 5/5

Google

Brilliant service! Louise is amazing, helpful and efficient. She provided constant support during entire process, always happy to help. Thank you, Louise!

Ioana · 14 June 2019

★★★★★ 1/5

Google

Absolutely appalling service. Put me off renting through an agency. Tryed to finish with them beginning of May, it's 21st July not heard a word.... as per usual. I've had to sort out my tenants by myself. Waste of money. Contracts messed up. Overcharged.

Claire · 17 August 2023