Every review we hold for the Wrexham office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleSo many people are viewing the same property when they know fully well that it's only vacant to one person... Waste of time
Pius · 6 July 2025
Agent replied · 31 July 2025
Forgive me for only picking your comment tonight Pius Felix.
I can appreciate that it must be very frustrating for so many prospective tenants when there is such an under supply of rental property in Wrexham.
I'm afraid there is very little we can do to directly improve the situation - we obviously try and let as many people who request viewings to have an opportunity to do so. Surely this is the fairest way even though its imperfect in that we cannot find accommodation for all the viewers.
Your comments seem to infer that we are responsible for creating this whole situation, I'm afraid this not only incorrect but you judge us harshly on a situation and circumstances which we have not created or have no direct control over.
★★★★★ 5/5
Direct reviewsI have found the service from Belvoir Wrexham to be exemplary. The staff are caring, supportive and empathetic . They even took on the responsibility of paying the tradesmen for work done when I was low on funds. This desire to go the extra mile demonstrates their commitment to the client. I would them as Excellent
Elsworth · 14 September 2022
★★★★★ 5/5
GoogleWe have found Belvoir Letting agent and their team to be passionate in their day to day services. The team is led by Vaughan and Sally who set the scene in the office creating a professional and vibrant environment.
The few minor hiccups we have encountered along the journey between tenant and landlord have been managed extremely well with good communication. We have no problem in recommending their ability to manage your rental property.
Carol · 2 January 2017
★★★★★ 5/5
GoogleI have been with Belvoir for almost a year now, and they have been absolutely brilliant, any issues or queries I have had, they have always been right there to help! We were first time renters and they took that into consideration and explained everything! I asked lots of questions (maybe too many!), but they never wavered and were always happy to help with anything I needed. Can not recommend them enough! 10/5 stars fantastic company!PositiveResponsiveness, Professionalism
Tatsuki · 1 January 2022
Agent replied · 31 December 2024
Hi, thanks for your praise and kind comments about our team.
★★★★★ 5/5
GoogleRequest raised for my rented accommodation door to be fixed. On the same day, Belvoir instructed the subcontractor to attend my property and fixed the broken door. Thank you to Belvoir and ADG Windows for completing the job swiftly and ensuring that my home remains safe and secure. Keep up the good work 👏 …
Muhammad · 29 May 2025
★★★★★ 5/5
GoogleBelvoir have managed our property for years. The service they provide is excellent, personal and flexible. They are committed to quality for tenant and landlord alike. I can highly recommend this business
Kathryn · 4 February 2025
Agent replied · 13 February 2025
Hi Kathryn, it is always a pleasure dealing with you and managing your property still after all of these years.
We very much appreciate you taking the time to leave a review for us. … More
★★★★★ 1/5
GoogleI took the morning off of work to view a property, I was stood outside waiting for 15 minutes and no one arrived. I phoned Belvoir only to be told that the viewing had been cancelled and I had not been informed.
Abi · 7 September 2024
Agent replied · 31 December 2024
Good afternoon Abi,
I'm sorry to hear your feedback.
We had found out that the property was no longer available and therefore had to cancel the viewings that were due to take place this morning. We called, left a message and sent you an email at 9:23am this morning to notify you of the cancellation.
Properties are going off the market incredibly quickly at the moment. If there are any other properties you are interested in, please give the office a call on 01978 340030 and we'll be happy to help.
Kind regards,
Belvoir
★★★★★ 5/5
GoogleHonestly the best estate agents I've ever worked with! Every member of staff I spoke with was more than ready and willing to help us out, whether with questions, advice, or organising the "old fashioned way" when online portals went squiffy. Would recommend highly
Collin · 3 September 2025
★★★★★ 1/5
GoogleI was enquiring about a house for over two and couldn't view in person and asked for a video of the property and was told someone will email me one over i rang again today 31st of july 2020
To be told that the property has had an application put in and a holding deposit has been put down.
Well done BELVOIR for wasting my time I DEFINITELY WONT BE USING YOU AGAIN AND ILL MAKE SURE NO ONE ELSE DOESNegativeResponsiveness, Quality, Professionalism
Laura · 1 January 2021
Agent replied · 31 December 2024
Hi Laura,
We have been extremely busy since lock down restrictions have lifted and we are sorry we didn’t respond to your request promptly. We sincerely apologise that a member of our team did not contact you to let you know we had received an application. If you are interested in another property with us, we would be more than happy to attend and get a video to send to you or carry out a face time viewing whichever would be easiest.
Our sincere apologies once again.
★★★★★ 5/5
GoogleThe Team at Belvoir are fantastic. They sold our house in less than 2 weeks!
At all times they are professional, efficient and very helpful.
We would certainly recommend Belvoir Wrexham.
Laura · 1 January 2021
Agent replied · 31 December 2024
Hi Laura,thank you for taking the time to leave a review for us at Belvoir Wrexham. We're glad you had such a wonderful experience with us!
If you ever need anything else from us in the future, please feel free to give us a call or stop by.
★★★★★ 5/5
Google"Outstanding Service, Highly Recommend!"
Rachel and Ffion provided exceptional support during our house move. Their professionalism and efficiency made the process smooth and hassle-free. A well-deserved 10/10 for their excellent service!
ARUN · 6 December 2024
Agent replied · 31 December 2024
Hi both,
Thank you so much for this fabulous review it is very much appreciated and was a pleasure to assist. We hope you are loving your new home.
Very best wishes, Rachael and the Belvoir team.
★★★★★ 5/5
GoogleI am so happy with the service from Belvoir, whenever I call with a problem they get back to me quickly and make sure my problems are sorted. Thank you for your good service.
Jabulani · 6 November 2024
Agent replied · 31 December 2024
Hi Jabulani,
This is fabulous to hear, we are delighted at how pleased you are with the service you have received from our team.
Thank you for taking the time to leave such a great review.
Best wishes,
Rachael
Belvoir Wrexham
★★★★★ 5/5
GoogleContacted Belvoir for a maintenance issue regarding our boiler and was put through to Ruan, who kindly walked me through the problem and helped get our hot water back. Was very grateful for the support he offered.
Deslit · 7 September 2024
Agent replied · 31 December 2024
Dear Deslit,
Thank you so much for your review, I am pleased that Ruan was able to assist you in getting your hot water back on.
Kind regards
Sally Schofield
★★★★★ 5/5
GoogleBelvoir have been fantastic for me.
I have spent the best part of 3 months looking for a property and it was only … More
Dave · 6 February 2025
Agent replied · 27 February 2025
Good afternoon Dave, this is lovely, thank you!
We are so glad to have been able to find you your home after a 3 month search and wish you all the very best.
You review is very much appreciated, Rachael and Belvoir Wrexham
★★★★★ 5/5
GoogleRichard was the most affable and convincing of the agents we invited to view our property. He made us believe that the service would be very personal and not referred to colleagues to sell. True to his word the service was almost entirely with Richard and we sold a quite unique property in just 10 days. His valuation advice was spot on! Would certainly recommend
Neil · 2 January 2018
★★★★★ 5/5
GoogleJust wanted to say very impressed with the service the belvoir team delivered letting my property out this week. New tenants moved in within 3 weeks. Many thanks to the team at belvoir.
Hannah · 7 September 2024
Agent replied · 31 December 2024
Hello Hannah, thank you so much for taking the time to leave a review and I'm happy we were able to help!
★★★★★ 5/5
GoogleOne of the best letting agency in Wrexham. Great service and great team of dedicated and very helpful staff, keep up the good work.
Honey · 6 May 2024
★★★★★ 5/5
GoogleEverything was done quickly and efficiently. Alicia has been extremely helpful throughout the process thank you. 🏡PositiveResponsiveness, Professionalism
Hayley · 1 January 2022
Agent replied · 31 December 2024
We're glad to hear you received such a great service. We will pass on your comments to Alicia.
If you have any further questions, please give us a call. We're always happy to help!
★★★★★ 4/5
GoogleA good experience with Belvoir acting as both fully managed rental agents (as an overseas landlord they took care in my absence) and eventually through to sale as estate agents. Vaughan is extremely knowledgeable, I found him to be receptive and transparent regarding customer feedback and improvements on some small minor landlord issues. Thanks to the Belvoir Team!
Hana · 2 January 2020
★★★★★ 5/5
GoogleThe staff are excellent, very helpful and attentive to detail. Vaughan has been brilliant.
Jennie · 1 January 2022
Agent replied · 31 December 2024
Thank you very much for your generous comments Jennie - they are very much appreciated by the whole team.
★★★★★ 5/5
GoogleWe were very impressed with Belvoir when we sold our house with them. A very nice team who made the process easy to understand and solved any issues that we encountered quickly and efficiently. I wouldn't hesitate to recommend them.
Sean · 15 May 2025
★★★★★ 5/5
GoogleA professional and efficient service, made a difficult time more bearable.
Natalie · 13 February 2025
Agent replied · 12 April 2025
Natalie it was a pleasure helping you with you move. We hope that you and Noodles are now happily settled. Best wishes, Rachael & the team at Belvoir Wrexham
★★★★★ 5/5
GoogleI've been with Belvoir Wrexham for over 6 years and have always found their fully managed service to be both professional and personal. Sally and Vaughan run a great branch and have excellent staff. I would not have been able to manage my properties without their help & support.
Jonathan · 2 January 2018
★★★★★ 5/5
GoogleCannot fault Belvoir for their service, their sales pitch was thorough and they followed through with all that was promised, their contact was plentiful and when hitting a wall with the solicitors Felicity and Richard were more than helpful in finding us answers and reassuring us. Thanks again
Ace · 2 January 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
