Every review we hold for the Wraysbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookHighly recommended. professional and friendly service from Alison. she kept things moving along with our sale and always kept us informed. Will definitely be using them again.
Kelly · 27 August 2021
Agent replied · 30 April 2023
Hi Kelly,
Thank you so much for taking the time to write this glowing recommendation for Alison.
We are delighted to read that she provided you with an efficient and effective property service.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleWhoever I dealt they all seemed friendly. However it's the branch manager Billy Boyle that is exceptional. Helping my grandfather with a anything and anything, considering he is 93 she handled it all perfectly.
A · 26 June 2019
Agent replied
Hi Nathan,
Many thanks for writing this glowing review for Billy and the Wraysbury team. We're delighted to read that they helped your grandfather through his property transaction and nothing was too much trouble.
We will pass your comments on to Billy and our senior management team. With best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
FacebookThe Wraysbury Office, managed by Billy Boyle gave the best and most professional service when seeking my house i highly recommend there services, first rate
Richard Shrubb
Richard · 23 June 2021
Agent replied · 30 April 2023
Hi Richard,
Thank you so much for taking the time to write this recommendation for our Wraysbury team. We are delighted to read that they provided you with a first-class, professional property service and you will recommend them in future.
Wishing you every happiness in your new home.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
FacebookAn estate agent a bit different from the rest! As a buyer, I would certainly recommend Frosts in CSG.
Simon · 13 June 2018
★★★★★ 5/5
FacebookExcellent, friendly, professional service. Did what they promised to do, when they promised it, kept me informed and went the extra mile when things looked difficult. Would definitely recommend them.
Jasper · 17 April 2019
Agent replied
PS This post is about the Ashford Middx branch of Frosts. Thanks, Alex and Andy.
★★★★★ 1/5
TrustpilotThey have not paid back my deposit for…
They have not paid back my deposit for 3 months now. I moved out of the property rented in July. Have been calling them and sending emails with no response as to when the deposit will be paid back. During the tenancy did not get much support. Definitely do not recommend the agency.
Natalia · 11 October 2021
★★★★★ 5/5
GoogleIf Billy had not gone above and beyond l would not be in my new home now! Many thanks to all at Wraysbury.
Sue · 13 April 2021
Agent replied
Hi Sue,
Thank you so much for your 5 star review. We're so pleased to hear that Billy went above and beyond to help you.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 1/5
TrustpilotHi,Communication is important.
Hi,
Poor communication and unjust treatment.
Thank you
Bonnie · 6 January 2025
★★★★★ 1/5
FacebookMade an offer higher then the value the property was sold for, was told by a lady the property went for way over the initial price only to see it 6months later in the previous sales for less then what i had offered! Was told i would be getting a response to why this happened, 6days nothing, im writing this.
ياسر · 14 February 2019
★★★★★ 1/5
FacebookMade an offer higher then the value the property was sold for, was told by a lady the property went for way over the initial price only to see it 6months later in the previous sales for less then what i had offered! Was told i would be getting a response to why this happened, 6days nothing, im writing this.
Yasey · 14 February 2019
★★★★★ 1/5
TrustpilotTerrible Experience
Terrible Experience. Terrible Management. Stay out of them, they simply try take your money like scammers.
J · 12 August 2024
★★★★★ 5/5
TrustpilotVery nice & friendly service from…
Very nice & friendly service from Simran Grewal and Abbie Coombs. I'm also very pleased with the fast and polite communication with them.
Mariam · 18 February 2024
★★★★★ 1/5
TrustpilotVery poor experience
Had a very poor experience with this office. Outdated practices, slow response times and poor advice. Management focused on local issues and past practice. Would highly recommend you go elsewhere
Phil · 6 September 2023
★★★★★ 5/5
FacebookAlways kept me informed of progress and quick to deal with any issues.
Christine · 4 March 2022
Agent replied · 30 April 2023
Hi Christine,
Many thanks for taking the time to write this recommendation.
We're delighted to read that you received a professional and proactive property service.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
FacebookThanks for a good job keeping us informed through the various stages of the sale - great work..!
Andy · 13 November 2020
Agent replied · 15 May 2026
Hi Andy,
Thank you so much for the recommendation and you're very welcome!
★★★★★ 1/5
FacebookJust the worst experience I've ever had with an estate agent. Incredibly uncommunicative, slow in responses, inaccurate in information and rude.
Kate · 11 January 2019
Agent replied
Hi Kate,
We take all feedback seriously. We have sent you a private message regarding your experience.
Many thanks
Kind regards
★★★★★ 1/5
TrustpilotIt's an unprofessional agency..
It's an unprofessional agency...
They don't answer to your emails
-they send you to meet the owner.. I didn't understand why??
They put same propriety on different rentaln sites with differnt prices
Nobody check theier job...
Laura · 19 October 2022
★★★★★ 5/5
FacebookExcellent communication and lovely and lovely staff. I would highly recommend them. Jacqui in particular has been fabulous.
Clare · 23 January 2020
Agent replied
Hi Clare, Thank you for taking the time to recommend us. We're delighted to read that you have received a professional and friendly property service. We will pass your comments on. Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
FacebookVery pleasant experience with my new Tenacy. Staff very helpful and efficient.
Would highly recommend.
Steve · 20 November 2020
Agent replied
Hi Steve,
Many thanks for this recommendation. We're delighted to read that the team were both helpful and efficient.
Very best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 3/5
GoogleThey rush you a lot on the store inside isn’t that professional. A bit disappointed...
Bentley · 9 September 2020
Agent replied
Hi,
Regarding your review we think this may be for a different company?We are The Frost Partnership Estate Agents covering Bucks, Berks and Middx.
If it is, please would you be able to remove this review as it is detrimental to our online ratings and can have a negative affect on our business. Many thanks in advance. The Frost Partnership Estate Agents
★★★★★ 1/5
TrustpilotVery unhelpful rental department
Very unhelpful rental department! They simply do not care about the tenant. Do not use!!!
Zoë · 27 March 2024
★★★★★ 1/5
TrustpilotIt's an unprofessional agency..
It's an unprofessional agency... They don't answer to your emails-they send you to meet the owner.. I didn't understand why??They put same propriety on different rentaln sites with differnt pricesNobody check theier job...
Mihai · 19 October 2022
★★★★★ 5/5
GoogleGood communication, friendly staff, a pleasure to work with.
K · 16 May 2024
★★★★★ 5/5
FacebookA very professional service with excellent staff who care.
Jennie · 12 January 2021
Agent replied · 30 April 2023
Hi Jennie,
Many thanks for your recommendation, we're delighted to read that you received a professional yet caring property service from our team.
Best wishes to you from all at The Frost Partnership
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.