Every review we hold for the Wraysbury office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotNo response to emails - out of business?
I can only assume they are out of business. No response after several emails to various aliases including their director of lettings directly. They registered my tenants deposit despite the fact I only wanted them to find the tenant - I complained about this at the time. Now, at the end of the tenancy, they are not responding to a request for information on how to return it. I was going to sell the property through them but if they aren't in business anymore then I'll need to look elsewhere.
DL · 8 October 2024
★★★★★ 1/5
FacebookI was disgusting to have been calling the estate agents for days on end & find out it was all a waste of time! There is currently 2 adults and our baby living in a 1 bed private rent property. 1 additional adult will be living with us as soon as we find a 3bed house. I spoke to many people who took my details and explained that if we failed the credit check that we would need a guarantor. We found a reliable guarantor whom owns their own property, has worked all their life & is still working now. On day 5, I was told that I needed to find a "more lenient" estate agent as there would be nothing they could do for us. The reasons were;
I am on maternity leave (yet I was in full tome employment and I will be going back to work!)
That the additional person isn't 'blood family', although he has been like a brother to my fiancé for 15years!
My guarantor doesn't earn £52,000 a year!! Even tho the rent was only £1300 p/m
And also, because my partner has debts from his teenage years which he has cleared one, and is currently paying back the rest of them!
Disgusted that we have been penalised by an estate agent like this and I will not be recommending you to anyone! I do not claim anything what so ever and we always pay rent and bills!! Yet a reference from our current landlady, to clarify that, wouldn't be sufficent.
Personally, this is a 'snobby' establishment & obviously we are too common for you!
Disgusted!!
Charlotte · 31 March 2016
★★★★★ 5/5
FacebookFrost sold my mums home so quickly and achieved a very good price, they were all so professional, friendly and approachable about all our questions especially Gemma the manager, highly recommended
Sara · 16 November 2021
Agent replied · 30 April 2023
Hi Sara,
Many thanks for taking the time to write this super recommendation for Gemma and the team. We are delighted to read that they worked hard to sell your mum's home and that they provided you with a professional and effective property service.
We will pass your comments on.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
TrustpilotWonderful service from Danielle…
Wonderful service from Danielle Sprenger
We have been receiving service from Frost partnership for the last 7 years. However since Danielle joined the company our view has completely changed positively, we received very nice & friendly service from Danielle Sprenger She is always hard working, helpful, professional and practical . Before she joined the company, we were mislead by the property management team, who were slow and never taken care of the issues ( even Black mailing that could use anytime the management keys when trying the book time for repair visits etc) but since Danielle has joined the company she has always approved the issues with care and respect the family. We are really grateful for her efforts and positivity throughout what has been a stressful time for us particularly when we decided to vacate the property. I'm also very pleased with the fast and polite communication with Danielle. The Frost partnership should keep her and needs to recognise for her for the hard work who made such a positive impact for the customers. Wonderful service all round from Danielle.
Mumtaz · 16 May 2024
★★★★★ 5/5
FacebookGreat experience finding my new flat. Thanks to Sophie for being so efficient and emailing me with details about the flat that matched what I was looking for. Would highly recommend.
Gill · 28 May 2021
Agent replied
Thank you for taking the time to write this recommendation Gill. We are delighted that you received a professional property service from Sophie, and will pass your comments on to her and to our senior management team.
Best wishes from all at The Frost Partnership
★★★★★ 5/5
FacebookHelpful and professional helping us patiently every step of the way. Jacqui Cuthbert was so empathetic and understanding of the emotions involved in selling a house. I would highly recommend the service they gave.
Sue · 7 August 2020
Agent replied · 30 April 2023
Hi Sue,
Many apologies for the delay in responding to your recommendation, but we have only just seen this.
Many thanks for taking the time to write this super review for Jacqui. We are delighted that you received an empathetic and professional property service during the sale of your property.
We will pass your comments on to Jacqui and to our senior management team.
Best wishes from all at The Frost Partnership
★★★★★ 5/5
FacebookExcellent service, made selling very easy - thank you so much Nicola
Deb · 21 February 2025
★★★★★ 5/5
FacebookVery helpful, pleased with it, I wish
thank Alison for all her hard work, apart from all the delays that occurred, I still recommend them.
Nicu · 19 January 2022
Agent replied · 15 May 2026
Hi Nicu,
Many thanks for your recommendation and we will pass your thanks on to Alison.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
FacebookBilly Boyle is amazing as are her team at Wraysbury. Would highly recommend them to anyone! Billy deserves a medal for her patience and negotiating skills she really is a wonderful lady!
Rebecca · 4 August 2020
Agent replied
Hi Rebecca,
Many thanks for taking the time to write this recommendation for Billy and her team. We are delighted to read that they have provided you with a professional and committed property service.
We will pass your comments on to Billy and to our senior management team.
Best wishes to you from all at the The Frost Partnership Estate Agents
★★★★★ 5/5
FacebookLuke and Caroline were both very knowledgeable and very helpful in helping us to secure a very popular property! Excellent service! Highly recommend.
Joanna · 28 February 2022
Agent replied · 30 April 2023
Hi Joanna,
Thank you for taking the time to write this recommendation. We will pass your comments on to Luke and Caroline.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
TrustpilotHighly recommend!
As landlord and seller, I have been greatly helped by the teams at Frost in Surrey! Katie and Charlotte and their team members have been phenomenal at making the letting and sales process as smooth as possible for me. They have been patient and friendly which makes the partnership with them a really enjoyable experience. For that, I would recommend them highly!
Andrew · 13 December 2024
★★★★★ 5/5
GoogleBilly and the team went out of their way to help us to sell our house - it was a great experience - use this team.
David · 6 May 2021
Agent replied
Many thanks for leaving this 5* review for the Wraysbury team. We are delighted to hear that they went out of their way to help you sell your house.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
FacebookI recently purchased a property through the Frost Partnership and I couldn't recommend them enough. My husband and I were looking for a property for over a year and throughout this time Anthony, the agent at Frost who we dealt with, was extremely professional, reliable and gave us what felt like a personalised service. If I were to purchase or sell a property in the future I would happily choose Frost again.
Saloni · 29 June 2021
Agent replied · 30 April 2023
Hi Saloni,
Thank you so much for taking the time to write this fabulous review for Anthony and his team. We are delighted to read that he provided you with an extremely professional and personal property service and that you wouldn't hesitate to recommend The Frost Partnership in the future.
Wishing you every happiness in your new home!
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
FacebookThank you to Billy and the team at Frost Wraysbury. Quick sale, great service and very clear communication.
Kellie · 13 May 2022
Agent replied · 15 May 2026
Hi Kellie,
Thank you for your recommendation. We're delighted to hear that you received a proactive and professional property service from our Wraysbury team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
FacebookThank you to Billy and the team at Frost Wraysbury. Quick sale, great service and very clear communication.
Kellie · 13 May 2022
Agent replied · 30 April 2023
Hi Kellie, Thank you for your recommendation. We're delighted to hear that you received a proactive and professional property service from our Wraysbury team.Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 1/5
FacebookI would never use frost ever again They ignore there tenants and just want money very unprofessional and just lie and don’t care at all about anything but making money
I’ve had major damp in a property of theres for over a year and is getting worse and all laura Woodward does is ignore even environmental health are being ignored by frost
John frost you must be so proud of your incapable staff
Andy · 10 February 2021
Agent replied
Hi Andy, Please can you email details of the problem and your full contact information to marketing@frostweb.co.uk so that we can investigate this matter.
Kind regards
★★★★★ 5/5
FacebookI can recommend Frosts totally they are friendly and very efficient keeping in touch all the time I can’t praise them enough.
Jenny · 16 August 2021
Agent replied · 30 April 2023
Hi Jenny,
Thank you so much for taking the time to write this glowing recommendation.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 1/5
TrustpilotFrost Partnership in High Wycombe is…
Frost Partnership in High Wycombe is awful. It took me way too long and a battle to get my deposit which I paid quickly to secure. Poor service from Frost and the landlord. Had I not chased for my money I would not have got it back. Absolutely shocking!
Emzy · 20 April 2022
★★★★★ 5/5
FacebookAmazing, friendly and professional service. Would recommend Frost Partnership to all. They are blessed with very helpful staff especially John Day, we could not have completed our purchase without him. John has helped us every step of the way and bent over backwards without any fuss. Please do not hesitate to use Frost Partnership as it is truly recommended by us.
Maden · 7 March 2018
★★★★★ 5/5
FacebookI have always had interest in binary trading so I can invest for myself and my family, but I was scared of lost until I got convinced by seeing a lot of people giving testimonies about Mrs Elizabeth Bays an expert binary trader. and then i decided to finally give it a trial, so far so good, I have made $15,500 in just a couple of weeks I started trading. Don't waste more time contact her via Email: elizabethbays70@gmail.comWhatsApp:+1 {609}701-2234Facebook: Elizabeth Bays
Sbahler · 14 August 2023
★★★★★ 1/5
FacebookJust wanted to say what a great service we had from the frost partnership in windsor ! Nicola was a great help from start to finish helping to make the move as smooth as possible with no stress which when you have 3 children is a great bonus 😊Great contact from start to finish !!! Would definetly use again 😊
Dave · 17 March 2017
★★★★★ 5/5
FacebookVery helpful very pleased with service, I wish thank Alison for all her hard work.
Bev · 17 January 2022
Agent replied · 30 April 2023
Hi Bev,
Many thanks for your recommendation, we'll pass your kind comments on to Alison.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
TrustpilotYou need a website revamp please…
You need a website revamp please message me
Femi · 8 April 2026
★★★★★ 5/5
FacebookKaren & Cheryl were extremely helpful, friendly and approachable yet professional. Rare qualities. Thank you for your help in finding my new hone.
Val · 27 November 2019
Agent replied
Hi Val,
Thank you for recommending Karen and Cheryl, we're delighted to read that they provided you with such a great property service.
Wishing you every happiness in your new home from all at The Frost Partnership
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