Trusted Agent profile · Wortley · West Yorkshire
Verified
★★★★★
643 reviews across 1 platform
134-136 Lower Wortley Road, West Yorkshire, LS12 4PQ
Part of Manning Stainton, see every office.
Manning Stainton's office in Wortley, West Yorkshire, at 134-136 Lower Wortley Road, is rated 4.5 out of 5 across 643 reviews on 1 platform, including 643 Google reviews rated 4.5.
Every review we hold for the Wortley office, from every platform, shown as written. First names only.
5/5
GoogleI've dealt with Neilsons in South Queensferry on two separate occasions for the purchase of property. They were professional, responsive and attentive throughout. Any concerns or queries that I had were quickly addressed and the process was …
Thank you so much for your kind words, Daniel! We're thrilled to hear that you had a positive experience with our team. It’s great to know that Claire and the … More
5/5
GoogleKate was incredibly helpful and reactive while assisting me with the LettsPay system. She made the whole process smooth and stress-free. Really appreciated her support, thank you Kate ! - Valerie from SAVI Property Consulting.
Thank you for your kind words. We think Kate is brilliant too and will make sure to pass this on to her.
5/5
GoogleTom was an outstanding estate agent. He was knowledgeable, professional, and kept us informed at every stage of the process. We highly recommend him.
Thanks Paula!
5/5
GoogleBen and Amanda have been amazing over the past year, I can’t fault them, they have helped me through every step making sure I understood everything.Highly recommend Ewe Move to anyone looking for a professional and friendly estate agents.
Afternoon Morgan, thank you for the kind words we’re both delighted given everything that has gone on that we could help you, thank you again and can we wish you well for the future!
5/5
GoogleSmooth, simple, and stress-free! Using flatfair made moving into my new home so much easier. I loved not having to put down a huge cash deposit, and the whole process was really straightforward from start to finish. Communication was clear, the platform was easy to use, and everything was explained really well, highly recommended Thank you
5/5
GoogleExcellent from beginning to end. Great friendly communication all the way along the sale. Sarah and Pam made the whole process straightforward. Thanks to you all.
Thanks Julie, that's lovely to hear! ❤️
5/5
GoogleAbsolutely fantastic service. I recently purchased my bunglow through manning stainton and Lesley made the whole process very smooth by keeping us in the loop and proactively managing all the issues. They made the process of buying our bunglow incredibly smooth and stress-free. My best wishes to lesley and the team at manning stainton thank you so much.
5/5
GoogleThank you, Wortley team. The house is great. A special thanks goes to Alex for helping me with the initial phase. We took the house via bringing loan, the process was longer than usual. Lesley was of great help with the exchange and completion. The whole team was professional, and I would definitely recommend them and their services.
5/5
GoogleI used Manning and Stainton to buy my first property and I can not recommend them enough - from the estates agents to the wonderful Lesley Alexander who chased everything - it massively helped having someone updating me weekly.
Congratulations once again Shannon, on buying your first home! We're delighted we could support you throughout the journey and keep everything moving with regular updates.
5/5
GoogleAmazing team Special thanks to Lesley Alexander, but everyone was really amazing Thank you very much indeed
Thanks Michael! Wishing you well going into the New Year.
1/5
GoogleAre trying to take hundreds of pounds of me for a mould issue left behind in a flat I rented which was a problem before I moved in as I spoke to previous tenant. They are denying it ever being there even though the landlords themselves admitted it was always a problem, the landlords told me to leave the mould so they knew where to treat it and are now also charging me for not cleaning it, absolutely insane behaviour, money grabbers!!
Dear Dolly, We're sorry to hear of your experience with your landlord. Here at flatfair, our absolute priority is reaching a fair outcome for any end of tenancy cases. This is why be provide a platform for the charges to be negotiated and only when the parties involved agree on the amount owed, will the case move on to the payment stage. If the parties can't agree, our independent adjudication process will ensure that all evidence on the case is reviewed and a fair outcome is reached in conjunction with tenancy law. If you do need any further help with your case, please reach out to us via endoftenancy@flatfair.co.uk Best wishes, Damola Head of Customer Operations
1/5
GoogleI have serious concerns about the impartiality of this organization, which appears to be biased in favor of landlords despite claiming to be independent. I specifically highlighted a clause in the tenancy agreement stating that the tenant must be present for the move-out report, except in cases where the tenant is unable to attend. However, the adjudicator conveniently ignored this point in their report, while emphasizing landlord-friendly points, such as the requirement to report any damage via email. If the email reporting requirement is valid, then the clause about joint move-out report verification should also be valid. Additionally, the landlord submitted invoices for full replacements that included damages from another flat. The adjudicator's response was to reduce the price, but the reduced price was actually the original price from my tenancy. This decision is not only unethical but also far from the truth. I wish I could challenge it. Furthermore, the Flatfair services are not useful as they charge tenants on a yearly basis. If there is any adjudication, they require an adjudication fee, which is supposed to be refunded if the challenge amount is reduced by 50%. This adds an unnecessary financial burden on tenants.the charges wouldn't go down so you would eventually loose the fees. I also pointed out flaws in the move-out report. The landlord asked me to submit the keys on the 7th, the report was created on the 8th, but the real-time photos uploaded with a real-time photo device were dated the 9th, which is difficult to comprehend. I highlighted this to the adjudicator, but they completely ignored it. I would suggest opting for a traditional deposit scheme rather than these so-called easy services. These services could be biased towards landlords because if landlords disagree with them, they might lose business. With a deposit scheme, you have the option to challenge the landlord in a court of law rather than being bound by Flatfair's final decision.
Dear Neelu, Thank you for setting out your concerns about the recent Flatfair adjudication. Flatfair appoints an independent, suitably qualified adjudicator for every dispute; neither the landlord nor the managing agent can influence the outcome. The £25 fee that tenants pay to raise a dispute is refundable whenever the adjudicator reduces the Proposed Charge by any amount at all and since this applies in your case, a full refund of the £25 fee has been processed to your card. We have re-examined the decision against the tenancy agreement, the inventory evidence and your Flatfair terms and conditions and a full response will be sent to you via email. I hope this will provide clarity on all of the considerations that were made in arriving at an outcome that we are absolutely confident is a fair and reasonable one. If you have any questions, please reach out to us via endoftenancy@flatfair.co.uk Best wishes, Damola Head of Customer Operations
5/5
GoogleFrom the moment we got in touch to them to finally organising the keys for us Katie and her team in Edinburgh have been superb and always on top of things. Would highly recommend without hesitation.
Thank you so much for your 5 star review Luke. We are delighted to hear that from start to finish we have been superb and always on top of things. We are delighted you chose Neilsons and appreciate your recommendation. We'll make sure to … More
5/5
GoogleI used the services of Manning Stainton (Wortley) for the sale of my property. They provided an excellent service throughout, providing regular updates and chasing solicitors to help move things forwards. All staff were extremely pleasant and helpful, especially Lesley who was my key contact through much of the process. I would highly recommend this estate agents.
5/5
GoogleWe had a great experience with Travis. I called him when I was having trouble accessing the building, and he came there immediately with a spare key to help me. I don’t have words to express how much his support meant. He is extremely reliable and truly goes the extra mile.
That’s really kind of you to say, thank you for taking the time to leave this review. Travis will be so pleased to read this. He always tries to be there when people need help, so it’s lovely to hear how much that meant to you. Thanks again for your kind words.
1/5
Google**AVOID** Slippery individuals, their business strapline “we use property sales data to help the best local estate agents stand out from the crowd” is totally inaccurate, Zain Akhtar Business Development Manager who isn’t completely sure what day of the week it is confirmed they scrape the data form the usual portals Rightmove etc and use only this to rank the agent publicly, I placed a further question to him that if I didn’t use such portals for all of the properties I market for sale the data would be inaccurate, he denied this and continued to reiterate that he also scraped the data form Land Registry, again as land Registry data isn’t available for many months after a sale has completed how are they able to publish accurate live and current data… We were duped into signing a contract with the firm as Zain Akhtar had an amazing lead for us and all we had to do was sign this contract…. Yes, I was naive nothing became of this, not even a sniff of a lead! Another occasion we were called out to a market appraisal and were informed by the owner that we didn’t rank high enough on their site, the owner also called GetAget direct to confirm our position and was informed by someone on reception that we were not a leading agent and not ranked in the top 6 yet Zain Akhtar confirmed we actually ranked 4 in our market place! I’ve requested to be removed and have no association with this company but they have declined. The information they provide to represent your company to members of public is false, misleading and inaccurate AVOID AVOID AVOID!
5/5
GoogleA great and intuitive system for us as estate agents! Really impressed with the team, especially Kate, who has been a dream to work with. Thanks, guys; long may it continue :D
We're absolutely delighted to hear such positive feedback! Thanks for sharing your experience. We'll be sure to pass along your compliments to Kate, she'll be thrilled. We appreciate your business and look forward to a long and successful partnership!
5/5
GoogleCaron was fantastic from start to finish; diligent and patient at the same time, always prioritising an excellent fit over a quick fix. I cannot speak highly enough of her and the Collins team. …
I'm so happy to hear of your experience and how working with Caron has helped your career. … More
5/5
GoogleFantastic customer service from Habib. From start to finish he kept me updated at all times throughout the purchase of my new home. Nothing was too much trouble for the lad! 😊 Postive, kind and helpful 🙏 Thankyou for my little gift bag. So kind and just a lovely gesture from you all. Highly recommend Manning Stainton in Wortley Love Sarah D xx
Many thanks for such a lovely message, Sarah. It’s great to know the extra touches were appreciated. Wishing you lots of happiness in your new home.
5/5
GoogleA massive thank you to Zamir helping me through all the stages of finding a new job, very professional and all round amazing experience. Highly recommend.
Thank you so much for taking the time to leave a review. It's great to hear of your experience! Wishing you all the best in your new job.
5/5
GoogleThis site popped up as we were looking to put our house on the market. I gave it a try and it helped us narrow down the estate agents in our area to the most suitable. It made the whole ‘choosing the best fit’ so much easier. You get a full set of reviews for each agent, listing times and other useful snippets, including what percentage of the asking price they get on average. It’s a really useful tool to use and I’m glad I took a chance on it!
1/5
Googlescammers avoid this agency. On 10th March I had a viewing of a house on Halford Road, Reading with agent Anish. During the viewing of this house I noticed that the fence on the left side in the garden was damaged and missing 2 segments of the fence. I asked Anish if it would be repaired he told me it would be done that day. My next comment regarding the condition of this house was a comment regarding the ceiling in one of the rooms where there was a bulge. I asked Anish if it would be repaired he said yes it would be done. My next comment regarding the condition of the house was the corridor downstairs where the wallpaper was torn and painted over on one wall. I asked Anish if I was repairing that too he told me yes. When it was enough to sign the lease I asked Anish if all my comments regarding the condition of the house had been repaired. He replied no and brazenly denies that he did not say anything like that that something would be done. Common scammers. Now I have a problem with them because they do not want to give me back the holding deposit. That's why I've already reported the whole situation to Citizens Advice Reading who told me they have no right to keep my deposit.
Dear Rafal, I am sorry to read your review and your feedback is important to us. The only conversation we had which I said would be repaired was the garden fence which belongs to the neighbour and not the Landlord of the property. Just before the move in date, I reached out to the Landlord and the neighbour had confirmed they had not yet done this but would do so and did not provide a timeline. The Landlord was under the impression the fence would be fixed for the move in date but this is outside of his control as the fence is not his. With regards to the bulge in the ceiling, you asked if the roof had leaked and I checked with the Landlord who confirmed it had not leaked and the room was recently painted and I confirmed if any leaks occur in the future, the Landlord would repair this but at the time of viewing and contract signing, the ceiling was newly painted and in good condition. As for the corridor downstairs, I confirmed this is as seen and will not be repaired. We then discussed over email about the works and you said you would not proceed with the property with the above in mind so we proceeded to find a new applicant and when we did so, you then confirmed you wanted to move into the property and insisted on doing and sign the contract but we had found a new tenant by this point. We have not kept your holding deposit in full and refunded you over 50% of this. If you wish to discuss anything further, please do not hesitate to contact us
5/5
GoogleCatherine was very responsive and helpful throughout the whole process. Thank you whole team for taking part in purchase of my first BTL.
Thank you! Glad we could assist your needs throughout the whole process.
5/5
GoogleEdd from mr and mrs clarke was the vendor agent for the house that we bought in rugby. In summary, Edd has been really outstanding. He was always very responsive, forthright and friendly to talk to. He kept us updated every step of the way, and we found him very trustworthy. We cannot recommend Edd highly enough.
Thankyou Dilip for your review, Wishing you all the best in your new home
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