Trusted Agent profile
★★★★★
111 reviews across 1 platform
3 Marston Road, Worthing BN14 8BD
W Welch Estate Agents's Worthing office at 3 Marston Road is rated 4.2 out of 5 across 111 reviews on 1 platform, including 111 Google reviews rated 4.2. Checked 9 October 2026.
Every review we hold for the Worthing office, from every platform, shown as written. First names only.
5/5
Googlewe had wes welch from welch sales and lettings sell our house the experiencefrom start to finish was absolutely amazing wes is a true gentleman through and through, his attention to detail is amazing we sold our house on the viewing day . wes dealt with all the details for us and the sale went smoothly . thanks for a great service. Martin peacock
5/5
GoogleHad a fantastic experience with Wes and his team both managing our rental property and then the subsequent sale. Wes delivered as promised and provided great customer service. Highly recommended!
5/5
GoogleBrilliant service. Nadene went above and beyond to sell our property including a viewing on her day off. Communication was exemplary and her ‘can do’ attitude was second to none. Would thoroughly recommend.
5/5
GoogleWez and Paul were great to deal with they know their stuff and helped us sell our house. In fact the first people they showed it too bought it. Would highly recommend. Good guys to work with.
5/5
GoogleExcellent service despite the difficulties with my awful solicitors. Nadene was fantastic to deal with.. Extremely friendly, knowledgeable and long suffering with a drawn out process, throughout which she remained calm and professional.
5/5
GoogleWe have had a fantastic experience with Craig and the team. Craig and Alex have been more than helpful every step of the way and made moving house a pleasant experience.
5/5
GoogleMelanie at W welch has been extremely helpful through the whole process. She’s helped me through every stage, if I’ve had any questions she’s explained it all clearly. I’m really happy and really appreciate the way I have been treated through it all:)
5/5
GoogleWes was easy to deal with and got back to us promptly and efficiently with all queries, which made for an smooth and stress free process!
5/5
GoogleThanks to Craig for his positive and professional attitude we have now rented three of our portfolio through W Welch, all smoothly and successfully.
5/5
GoogleBest ever agents I ever dealt with! PROFESSIONAL. .. FRIENDLY. .. KNOWS EVERYTHING ABOUT THE PROPERTY THEY SELL... BECAUSE OF THEM I AM NOW IN MY DREAM HOUSE! I WILL NEVER FORGET THEM!!! HAVE ALREADY RECOMMENDED THEM TO MY LOCAL COLLEAGUES!!! THEY NEVER GAVE UP EVEN WHEN I DID! NOT ONLY DID THEY SELL MY HOUSE THEY WENT THROUGH EXTREME LENGTHS TO FIND ME A NEW HOME AS WELL! AND THANKS FOR THE LOVELY BOUQUET AND WELL WISHES FOR MY NEW HOME! SPECIAL THANKS TO DOM, KEITH AND SAM! THESE GUYS ACTUALLY SELL A HOUSE.. NOT LIKE SOME OF THEIR 'WELL ESTABLISHED' COMPETITORS LOCALLY.. DR HAYNES
5/5
GoogleWe had a brilliant experience with W Welch Estate Agents. From the outset we found the team, especially our agent Domenica and Wes himself to be professional and caring. They kept us updated throughout what was quite a tricky sale and purchase. The photographs they arranged of the house we sold were excellent and attracted many viewings. We received several offers very quickly and when our selected buyer later pulled out (for reasons outside Welch's control), they were straight on the case and resold it within days. What really set them apart in our eyes was having been disappointed to lose out on purchasing an ideal house, Wes personally found us another house on the same road and secured our purchase of it the next day! Highly recommended
1/5
GoogleVery pushy salespeople and grumpy slow to answer the phone office staff. Get your business then treat you like dirt. Wish I’d never used Welch’s Estate Agents. They lied and cost me money in the end. Terrible experience I regret selling with them.
Dear Anonymous Thank you for your feedback. I only wish that we had know about your experience at the time. As the fastest growing independent estate agent in Worthing we do occasionally struggle when the telephone goes mad but that's no reason to stop improving. Our team are both motivated and proactive in generating solutions for our customers. That has been key to our success and I apologise if that enthusiasm was misinterpreted as being pushy. We endeavour to deliver a 1st class service so thank you relaying your experience. I'd love to know more detail about your experience so that I may ensure that all our customers receive nothing less than excellence. Please email me directly as I'd love to be able to help because I REALLY do care. wesley@w-welchestateagents.co.uk Wesley Welch Founder and Director
5/5
GoogleDavid at W-Welch is brilliant he really takes time to listen your needs. He works in lettings and has helped many of my friends. Thanks David :)
2/5
GoogleTaken 3 years of requests to get an updated and non expired tenancy agreement, still waiting for it....
5/5
GoogleReally glad my wife and I went with using Welch agents to find our right home. Sam looked after us and was not at all a sales person like other agents we had experienced in our search. He was down to earth and looked after us throughout the completion. I doubt we will be selling our new home for a very long time however if we were I would use Welch agents.
5/5
GoogleMy Partner and I have rented with W Welch for the past year and had a great experience. They were always available when we needed help and we’re always friendly. Would really recommend them.
1/5
GoogleI called them and left a messgae , they never called me back and I had to call again to chase up a enquiry I had
James, thanks for your feedback. We take this kind of information very seriously and having checked both sales and lettings databases we don't recognise yourself as a client of ours. We have also checked the message inboxes at the office and there is no message from yourself so it appears to be a misunderstanding. We have also checked our social media with nothing on there either. If you wish to call us at the office we will get you registered, should there be a business we feel we can help with please make an appointment and we would love to assist you. The quickest way to do so is to email either sales@w-welchestateagents.co.uk or lettings@w-welchestateagents.co.uk. If there is anything we have missed in relation to your review please also let us know.
1/5
GoogleDreadful people to deal with if you're trying to let. My son paid them £450 (£250 'application fee & 2x£100 for credit referencing). They messed him around for 2 months saying the flat wasn't ready and 2 weeks before Christmas told him his application was declined and there would be no refund. Now refuse to answer messages, emails or talk about it. We will be pursuing the matter through the court.
5/5
GoogleDavid was incredible enthusiastic and delivered exactly what he promised he would. Great service. Thank you.
5/5
GoogleMy experience with Sam at W.Welch was amazing. I couldn't recommend them enough. He knows exactly what he's doing and does it so well. He is extremely professional, friendly and has so much knowledge, experience and enthusiasm. Exactly what an estate agent should be and so much more. Keep up the great work and I wish you all the very best success you deserve it.
5/5
GoogleW Welch were excellent , they gained a good knowledge of the history of our house prior to marketing it and were proactive in getting viewings , they were quick in responding to any questions that were raised , kept us informed of the sale throughout the process without us having to chase them!
1/5
GoogleIf you want the best example of a bad stereotypical estate agent, this is the company. Shiny suits, no knowledge of the housing market and even have the big BMW. If they were not estate agents, a career as second hand car salesman's would beckon. There are much better agents in the Worthing area in my personal opinion, and these I would avoid.
2/5
GoogleUnfortunately never got my call back
Hi David, Thank you very much for taking the time to rate us on google. We are so very much appreciative of all feedback and take it very seriously, we try to use every comment to better our service. However I must say I am very confused as I have checked my whole database for sales, Letting management and vendors and we do not recognise your good self . I am not familiar with you either. If you would like to become a client or have an interest in our services I invite you to please send an email to sales@w-welchestateagnets.co.uk . As you felt the need to give us a rating i'll give you my mobile number 07500 70 60 54 and I will assist you personally. thanks again Dave.
1/5
GoogleOwner very rude, very hard to get hold of even when message left on mobile. Reviewing on behalf of a relative
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
W Welch Estate Agents's Worthing office has 111 reviews across 1 platform: 111 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
W Welch Estate Agents is rated 4.2 out of 5 across all 111 reviews, and 4.2 out of 5 on Google from 111 reviews, checked 9 October 2026.
W Welch Estate Agents, 3 Marston Road, Worthing BN14 8BD.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.