Trusted Agent profile · Worthing

Robert Luff and Co Worthing reviews

★★★★★ Excellent

436 reviews across 3 platforms

2 Boxgrove Parade, Goring-By-Sea, Worthing, BN12 6BR

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Robert Luff and Co's office in Worthing, at 2 Boxgrove Parade, is rated 4.8 out of 5 across 436 reviews on three platforms, including 401 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

401

Reviews on Google

This office

Facebook logo

4.6 / 5

10

Reviews on Facebook

Business-wide

Trustpilot logo

25

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Robert Luff and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Worthing office, from every platform, shown as written. First names only.

5/5

Google

Just wanted to thank Jamie for the support during the purchase of our new property. It was a long 6 months but he was there us every step of the way, he went out of his way to help us get our dream home. His customer service is amazing and I’ll be forever grateful. Highly recommend ROBERT LUFF.

Chloeella · 26 July 2024

Agent replied · 25 August 2024

Thank you very much for your wonderful review Chloeella. We’re delighted to hear that Jamie provided such outstanding support throughout your six-month journey to secure your dream home. It's heartening to know he was there for you every step of the way and that his customer service left such a positive impression. We do hope you will recommend us to family and friends in the future. If you ever need any further assistance, please don't hesitate to reach out. Wishing you all the best in your new home! The Robert Luff & Co Team.

5/5

Google

If you are looking for an estate agent with the best service in Goring, you would be wise to choose Robert Luff, Goring and ask for Dave King. You could make no better choice. I recommend them unreservedly. When, as executors of my beloved aunt's estate, we had to sell her bungalow in Goring we knew we had to choose the best estate agent in the area because we live in Canada, are completely unfamiliar with property sales in the UK and would have to rely on a company that would be willing to go the extra mile to assist us. I met and interviewed several agents including Dave King from Robert Luff. I was very impressed by his polite, friendly but respectful manner, thorough tour of the bungalow, in depth knowledge of the area and vast experience. Because my husband, a lawyer, was in Canada, he 'met' Dave via zoom so he had to jump through several hoops before we selected Robert Luff. Once the bungalow was on the market I received emails from Dave and Jamie Bryant every time they did a showing and a prompt, thorough report after the event. Their advice was invaluable. When it sold we were part of a four property chain that caused some problems and prolonged the process. Dave kept us up to date with the issues that were slowing down completion. He was also proactive in informing our solicitors. During that time British Gas wanted access to the bungalow and because of the Sale sign contacted Luff's for assistance in access. Dave did not hesitate to volunteer his time to facilitate this request. There were other, too numerous to mention, occasions when Dave went above and beyond what one would reasonably expect from an estate agent. The responsibility of selling a property while living 3,000 miles away is potentially very stressful. Dave took on that stress. We knew we could rely on him and that is no small thing. When Dave was on holiday Jamie stepped in and met with us during our final clearance of the bungalow. Selling the property of a loved one who has died is emotionally difficult. We had 30 years of happy holiday memories attached to the bungalow and saying goodbye to it was part of my loss of my aunt. Dave 'got' this. It wasn't just about the sale with him. He cared about how we felt during the sale. I can only imagine how awful this process would have been without Dave as our agent.

Sue · 19 December 2024

5/5

Google

All the team at Robert Luff and Co have made our move as easy and smooth as it could be. Kelly in particular was so accommodating and helpful with any ongoing questions or hiccups on our end. With any move, it’s always full of chaos and slight uncertainty that everything will go to plan, Robert Luff made the process so smooth and worry free.

Poppy · 13 December 2025

Agent replied · 13 October 2026

Thank you so much for taking the time to leave us a wonderful 5-star review Poppy. We’re thrilled to hear that the whole team at Robert Luff and Co helped make your move as smooth as possible. Moving can certainly feel chaotic at times, so it’s great to know that Kelly’s support and accommodating approach helped ease any worries along the way. Your kind words mean a lot to us, and we’re delighted that the process felt stress-free and well supported. Wishing you all the best in your new home.

5/5

Google

I had the pleasure of having Dave King look after the process. I could not have asked for better! He kept me updated all the way and helped keep me on track!

Craig · 13 August 2026

Agent replied · 13 October 2026

Thanks for taking the time out to leave us such a positive review Craig. We’re delighted to hear that Dave provided such excellent support throughout the process and kept you informed every step of the way. We’ll be sure to pass on your kind words to him. Thank you again for choosing Robert Luff & Co. We really appreciate your feedback and wish you all the very best for the future! The Team at Robert Luff & Co

5/5

Trustpilot

Great Sales Team

Great Sales team in Worthing ! Luke and his team were great in setting up viewings, follow up’s and most importantly got us a sale! Jade was particularly helpful in getting us to the finish line Thank you all! Couldn’t be happier Highly recommend this team

Consumer · 13 November 2024

Agent replied · 26 September 2025

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had such a positive experience with our Worthing Sales team. Luke, Jade, and the rest of the team will be so pleased to know their hard work made a real difference in helping you achieve your sale. It was a pleasure supporting you throughout the process, and we hope you'll recommend our services to friends and family in the future. The Robert Luff & Co Worthing Team

5/5

Google

I want to publicly say a huge thank you to Jamie and his team for truly outstanding service on their handling of the sale of my late mother's property. Jamie made it abundantly clear from our initial meeting that he wanted to be appointed to sell the house and his engaging personality , great humour twinned with his enthusiasm and breath of knowledge of the local market made it an easy choice to engage Robert Luff. Jamie as agreed organised a superb presentation of the house, which sold two days after going on the market, quite remarkable. I was kept fully informed by Jamie of the progress of the sale, any issues were quickly communicated and swiftly dealt with. I always felt that I was in safe hands, there was no stress. I would recommend Jamie and Robert Luff without hesitation, they were just superb.

Peter · 11 October 2024

5/5

Google

Jamie and his team sold our house in approx 1 week. The viewings were handled seamlessly and Vanessa (sales progressor) kept us advised of the sales process and even e mailed us in an evening to bring us up to speed. This is our last move but we would not hesitate to recommend Robert Luff Goring to any one looking to sell or buy.

Rosemary · 12 May 2025

5/5

Google

Excellent Estate Agents. My recent experience with Estate and letting agents hasnt been great at all but Dave and Robert Luff have changed that. Firstly Dave was very knowledgeabke about the property he showed us. He was able to offer good advice without pushing an agenda. After we had an offer accepted on a house he and the whole team has been incredibly helpful in helping us navigate the process and has done it all in a very professional and friendly manner. The people we have bought the house off have also told us how great they have been. I would go to them first every time. Dan

Dan · 25 September 2024

5/5

Google

Dave and his team were absolutely amazing and very supportive through an extremely stressful time. Daves communication was second to none and he constantly listened to every moan and whine we delivered his way. Dave and the team went beyond the extra mile to help us to a satisfactory conclusion and we would very highly recommend all at Robert Luff Goring to everyone who was in need of a local estate agents. The biggest of thanks to all there but especially to Dave who was literally the saving grace throughout a long process.

Debra · 25 September 2024

5/5

Google

Very pleased working with Scott Langridge at Robert Luff Goring office. Lovely person and able to give us honest realistic appraisal and support us through a difficult lengthy process of selling my Dad's house. Throughout the process he was supportive, knowledgeable and able to work for us with the buyer to resolve issues. Would fully recommend his service.

Paul · 13 December 2025

Agent replied · 13 October 2026

Thank you so much for taking the time to leave us such a kind review Paul. We’re really pleased to hear that Scott was able to guide and support you through what can be a challenging and emotional process when selling a family home. His honest advice, knowledge, and commitment to resolving issues are qualities we value highly here at Robert Luff & Co, and it’s wonderful to know they made a positive difference for you. We do hope you'll continue to recommend us to friends and family in the future and if there’s ever anything more we can help with, we’re always here. Thank you again for choosing Robert Luff & Co.

5/5

Google

I have just sold a property through the Goring branch of Robert Luff and I am extremely impressed with the professionalism of the branch Manager, David, and the whole team. From the initial valuation to completion David was unfailingly proactive, reliable and approachable. His local knowledge and advice were also extremely helpful. I would not hesitate in recommending him and the team.

Terri · 14 December 2023

Agent replied · 25 August 2024

Thank you so much for your wonderful review Terri. We’re thrilled to hear that you were so impressed with the professionalism of David and the entire team at our Goring branch. It’s fantastic to know that their proactive approach, reliability, and local knowledge made such a positive impact from valuation to completion. Should you need any further assistance in the future, please don’t hesitate to get in touch. Thank you once again! The Robert Luff & Co Team.

5/5

Google

Jamie, Dave and team have been absolutely amazing throughout the entire moving process! Moving home is such a stressful time but they made it effortless with their professionalism and expertise guiding me through every stage. The team have a great rapport with one another all going above and beyond with advice and their service- I truly don’t know what I would have done without them and I would highly recommend them to anybody. Thanks again Jamie and Team!

Conna · 27 September 2024

5/5

Trustpilot

Fantastic Agent!

Heb helped make our house selling experience a million times smoother than it could have been. We were so grateful to have an attentive, kind and thoughtful person working on our behalf. He even helped us on a day when he was not working to help push our sale across the line. By far the best agent we have used so far in our experience buying & selling.

Lucy · 18 May 2026

5/5

Google

It’s been a great experience of selling our property with Robert and Luff. It’s been a smooth process overall. Shout out to Jamie, David and James for their support and help thought the process. The team has been amazing and really good in communicating thought out the process. I would recommend Robert and Luff for anyone who is likely to sell or purchase their house.

Achal · 12 June 2023

Agent replied · 11 June 2024

Thank you for choosing Robert Luff & Co. to sell your home, Achal. We are thrilled to hear that you have had a positive experience and our entire team thanks you for your kind words. We pride ourselves on providing excellent customer service and it is wonderful to know that we were able to meet your expectations. We hope you will recommend us to friends and family in the future. Thank you again, The Robert Luff & Co Goring Branch Team

1/5

Trustpilot

absolutely shocking agents

absolutely shocking agents. tried to view a property and was told I would get a call back twice from the agents dealing. didn't happen! chased twice and told agents out of office or busy. then get told all appointments booked. still no call back. unprofessional cowboys stay away from them and use a more reputable company based on their real reputation rather than superficial gracious comments. shocking service

Andrew · 4 April 2026

5/5

Google

Amazing service from the team at Robert Luff Goring. I had a few problems with the sale of my property due to solicitors (nothing to do with Robert Luff) but Jamie and the team at Robert Luff did everything they could to help move things along and kept me informed every step of the way. I would definitely recommend them!

Joanne · 12 June 2023

Agent replied · 11 June 2024

Thank you so much for taking the time to leave us this fantastic 5-star reviewJoanne! We're thrilled to hear that you had an amazing experience with our team at Robert Luff Goring. It's always our goal to provide excellent service and support to our clients throughout the entire process, and we're delighted that Jamie and the rest of the team were able to assist you, even when faced with challenges beyond our control. Your recommendation means the world to us, and we truly appreciate your trust in our services. If you ever need any assistance in the future or have any more questions, please don't hesitate to reach out. We're here to help! Thanks again for your kind words and for choosing Robert Luff & Co Goring. Wishing you all the best in your property endeavors!

5/5

Google

First time buyer and it couldn't have gone any smoother - Thank you to David and the team at Robert Luff they were able to help us find a property and assist us with every step of the way. Would definitely recommend David to take care of every little detail of a home purchase

A · 14 November 2023

Agent replied · 11 June 2024

Thank you so much for your kind words and for choosing Robert Luff & Co for your first home purchase! We're thrilled to hear that your experience with David and our team went so smoothly. We take pride in providing excellent service and ensuring that every detail of your home purchase is taken care of. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Enjoy your new property, and Congratulations!

5/5

Google

A fantastic, professional, efficient and friendly service from day one. Jamie and his team have gone out of their way to be helpful to us as sellers throughout the process. We have really appreciated all their help and getting us to point of exchange in super quick time was an added bonus. Absolutely recommend.

Rebecca · 29 April 2025

5/5

Trustpilot

Immensely grateful for the service…

Immensely grateful for the service provided by Robert Luff in purchasing my home at a very difficult time for me. They were professional, ever patient and extremely knowledgeable. I particularly would like to recommend Jayne, Henry and Max for their utmost dedication and commitment in the process. Very impressive!

Catherine · 16 February 2024

Agent replied · 5 June 2026

Thank you for taking the time to leave us your positive feedback. We’re so pleased to hear that, even during a difficult time, you felt supported throughout your home-buying journey. The team will be delighted to know their dedication made such a positive impact, they’re a fantastic team and will really appreciate the recognition. Wishing you all the best in your new home, and thank you again for choosing Robert Luff & Co.

5/5

Trustpilot

“BIG PHIL”, Brighton’s go-to estate agent

Estate agents are, generally, not the most popular people. So when you find a good one, it’s a helpful bonus. Phil Bennett -- “Big Phil”, of Robert Luff and Co, has done a superb job in securing a sale for us. Now, we are looking forward to moving on, thanks to Mr Bennett. He has shown patience and professionalism in equal measure combined with natural courtesy, even in difficult moments. No waffle. No bull. Just common sense. If you’re looking for a smooth sale or purchase, “Big Phil” is Brighton’s go-to estate agent. Chris and Aileen, Brighton.

Christopher · 23 November 2024

Agent replied · 26 September 2025

Thank you so much for your fantastic 5-star review, Chris and Aileen! We’re absolutely delighted to hear that Phil, or “Big Phil” as he’s now proudly known!, was able to support you so effectively throughout your sale. Your kind words about his professionalism, patience, and no-nonsense approach really capture what we value most in our service. Wishing you both all the very best in your next chapter, and thank you again for choosing Robert Luff & Co, we hope you'll recommend our services to friends and family in the future. The Robert Luff & Co Hove Team

5/5

Google

David and team at Robert Luff were great from start to finish, updates were regular, responses to queries were quick, compassion shown during the delays we experienced with the chain were dealt was really appreciated. Right up to the end David pushed so hard to get the chain to complete. Would recommend Robert Luff whether buying or selling.

Daren · 12 June 2023

Agent replied · 11 June 2024

Thank you so much for your wonderful 5-star review! We're thrilled to hear that David and our team at Robert Luff & Co provided you with a great experience from start to finish. Regular updates and quick responses to queries are a top priority for us, and we're glad to know that our efforts in these areas were appreciated. We understand that delays in the chain can be frustrating, and we're grateful that you felt our team showed compassion during those challenging times. David's determination to push for completion right until the end exemplifies our commitment to going the extra mile for our clients. We're honoured that you would recommend Robert Luff &Co to family and friends for both buying and selling property in the future. If there's anything else we can assist you with please don't hesitate to reach out. We're here to help. Congratulations on your new home, and we wish you all the best in your future endeavors!

5/5

Facebook

We moved back in April this year and we could not have been happier with the service provided by all of the team and especially Lee! Lee went above and beyond to get us to the finish line, through tough and tricky times he was there and sorted it all! Also it’s worth mentioning, we viewed a number of properties all with different estate agents none of which carried out a viewing as professionally as the Robert Luff team! They are the only ones who we wanted to sell our property with and I would highly recommend them to anyone.

Laura · 1 September 2019

Agent replied · 23 February 2026

Lee James Quigley

5/5

Google

David King and his team at Goring went above and beyond to sell our house and garage. Hiccups along the way due to solicitors and David was phoning around numerous solicitors keeping on top of the situation and doing their job for them. Would not hesitate in using Robert Luff again. Thank you Dave and your team.

Deborah · 12 June 2023

Agent replied · 11 June 2024

Thank you so much for taking the time to leave us a wonderful 5-star review Deborah! We are thrilled to hear that David King and our team at Goring went above and beyond to ensure the successful sale of your house and garage. We understand that challenges can arise during the selling process, it was our pleasure to step in and assist by staying on top of the situation and making those necessary phone calls to keep things moving smoothly. We always aim to provide excellent service and take pride in going the extra mile for our clients. Your kind words and recommendation mean a lot to us, and we're delighted to know that you would not hesitate to use Robert Luff & Co again. If there's anything else we can do for you in the future, please don't hesitate to reach out. We're here to help! Once again, thank you for choosing Robert Luff & Co. Wishing you all the best in your future endeavors.

5/5

Google

I highly recommend David at Robert Luff estate agents. He was really helpful when we bought our first home, always available if we needed help with paperwork and answered any questions we had promptly. He made the whole process smooth, keeping us informed of any updates. Thank you David.

Charlotte · 14 November 2023

Agent replied · 11 June 2024

Thank you so much for taking the time to leave such a fantastic 5-star review for David at our Goring Branch. We're thrilled to hear that David was able to assist you in finding and purchasing your first home, and that he made the process as smooth as possible. David takes great pride in providing excellent service to our clients, and your kind words are a testament to his dedication. We'll make sure to pass on your appreciation to him. If you ever have any more questions or need assistance in the future, don't hesitate to reach out. Congratulations on your new home, and thank you for choosing us to be a part of your journey.

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Questions about Robert Luff and Co Worthing

Has Robert Luff and Co won any awards?

Yes. In The Trusted Agent 2026 awards: Robert Luff and Co, Worthing won Trusted Agent.

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