Trusted Agent profile · Worthing

Robert Luff and Co Worthing reviews

★★★★★ Excellent

436 reviews across 3 platforms

2 Boxgrove Parade, Goring-By-Sea, Worthing, BN12 6BR

Part of Robert Luff and Co, see every office.

Robert Luff and Co's office in Worthing, at 2 Boxgrove Parade, is rated 4.8 out of 5 across 436 reviews on three platforms, including 401 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

401

Reviews on Google

This office

Facebook logo

4.6 / 5

10

Reviews on Facebook

Business-wide

Trustpilot logo

25

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Robert Luff and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Worthing office, from every platform, shown as written. First names only.

5/5

Google

Jamie was professional, efficient, helpful and friendly throughout the whole process of the sale, offer, and negotiations. I thoroughly recommend using this agency.

Gillian · 16 March 2026

Agent replied · 16 April 2026

Thank you very much for taking the time to leave such a wonderful review Gillian. We wish you all the best in your new home and do hope you'll continue to recommend our services to family and friends.

5/5

Google

Jamie, Dave & the rest of the gang in Goring were brilliant!! Always helpful giving advice, viewings & information whenever we called up. Also used their Mortgage broker Andrew who was brilliant. Thanks guys

Janey · 13 November 2025

Agent replied · 13 October 2026

Thank you so much for your lovely 5-star review! We're thrilled to hear that Jamie, Dave, Andrew, and the whole Goring team were able to make your experience such a positive one. Your kind words mean a lot to us, and we’re delighted you found our advice and support helpful throughout the process. Thanks again for choosing Robert Luff & Co, we wish you all the best in your new chapter and do hope you will recommend us to friends and family in the future.

5/5

Google

What a ride! A massive great big thank you to Dave & the team at Boxgrove. We had a lot of problems on the way & finally getting keys tomorrow. Throughout this traumatic time Dave has been an absolute rock. Always polite, professional, fighting our corner & keeping us informed…would not be able to have done it without him. This team does not get paid enough or get the recognition they deserve. Dave & his team are keepers…. Treasure them Mr. Luff!

Cathie · 12 February 2024

Agent replied · 25 August 2024

Thank you so much for your wonderful review Cathie. We’re pleased to hear that Dave and the team at our Goring branch provided such steadfast support throughout your journey. It’s great to know that their professionalism, dedication, and communication made such a difference during what sounds like a challenging time. We appreciate your kind words and recognition. Rest assured, Dave and the team are valued immensely here at Robert Luff & Co. If you need anything else in the future, don’t hesitate to reach out. Congratulations on getting your keys, and thank you once again! The Robert Luff & Co Team.

5/5

Trustpilot

Absolutely Amazing Service!

Absolutely Amazing Service! David at Robert Luff & Co Goring was extremely helpful, consistently staying in contact with us and keeping us updated and chasing for updates. We went through some frustrations in other areas of buying our property but David was a constant help. We felt well looked after and once the exchange went through, we were all ecstatic. Can't recommend the branch and in particular, David, enough.

Matt · 28 August 2024

Agent replied · 5 June 2026

Thank you so much for your fantastic review Matt. We’re absolutely thrilled to hear that you had such a positive experience with David and the team at our Goring branch. Buying a property can be a rollercoaster at times, so it's great to know David's support and communication helped make the process smoother for you. We’ll be sure to pass on your kind words. Wishing you all the best as you settle into your new home, and thank you again for recommending us.

5/5

Google

I’ve used these guys (David King) more than once, I’ve purchased, viewed, sold and had a couple of valuations through them.. I would always go to them as the first port of call! I can’t recommend them enough..

Brett · 6 October 2026

Agent replied · 13 October 2026

Thank you so much for your kind words and continued support. It really means a lot to Dave and the whole team to know that you’ve trusted us with buying, selling, viewings and valuations over the years. We’re especially pleased to hear that you’d consider us your first port of call. Thank you again for your recommendation, we truly appreciate it and look forward to helping you again in the future!

5/5

Google

David was excellent as a go between with our purchase. He was involved in the previous sale / purchase 8 years ago which says alot. Thank you David !!

Andrew · 13 December 2025

Agent replied · 13 October 2026

Thank you so much for your lovely review Andrew. We’re delighted to hear that David was able to support you again with your purchase, returning to work with him eight years later is one of the greatest compliments we could receive. His consistency and commitment to great service really do speak for themselves. Thank you once again, and we wish you every happiness in your new home!

5/5

Google

Jamie dealt with the sale of our property and was excellent throughout. No question was ever too much, always on the end of the phone or on email and if we ever had any concerns he had usually picked it up before we'd got hold of him! When we ever had any dealings with Scott or Dave they were also really helpful, polite and professional. Thanks guys!

Stephanie · 13 February 2026

Agent replied · 16 April 2026

Thank you so much for your fantastic 5-star review Stephanie. We’re thrilled to hear that Jamie provided such excellent support throughout the sale of your property. Being available, proactive and ready to help with any questions or concerns is exactly the service we aim to deliver, so it’s wonderful to know this made your experience a positive one. Jamie will be especially pleased to read your kind comments. Thank you again for choosing Robert Luff & Co and for taking the time to share your experience. We really appreciate your support and wish you all the very best for the future.

1/5

Trustpilot

Robert Luff have to be the worse…

Robert Luff have to be the worse company that I’ve ever dealt with. I telephoned them about a property advertised to let in Tarring and spoke with the lettings manager. I was told that a couple of people had been seen by the owners but no decision had been made about their suitability for the property. I asked to be kept updated. After a couple of days I again contacted the agents and asked to speak with the lettings manager, as he was the only person who was dealing with the property in question. I was told that he would call me back in an hour as he was out of the office. No call back. Over the course of the following 5 days I phoned them 3 more times and was told that he was either on another call or in a meeting. 2 weeks later I still have not been called back. I emailed the company director to complain 7 days ago and have not received any response from him either. An annoyingly, unprofessional and disrespectful company.

Steve · 14 October 2025

Agent replied · 25 December 2025

We’re very sorry to hear about your experience and the frustration it’s caused. This certainly isn’t the level of service we aim to provide, and we completely understand how disappointing it must have been not to receive the updates and communication you were expecting. We take your feedback seriously and will be looking into what went wrong. Thank you for bringing this to our attention , we genuinely appreciate the chance to improve our service.

5/5

Google

What can I say? Dave and his team really are the best thing since sliced bread! Having lived at my current address for 35 years, the prospect of moving was a pretty daunting one. But, right from Dave’s initial visit, he has put mine and my son’s minds at ease and has always made himself available to talk if we needed help, had any questions or just wanted to let off some steam. We have, unfortunately, not been blessed with the most straightforward of moves, and the whole moving process has changed drastically over the last 35 years, but Dave has been there with us every step of the way. I would not hesitate using Dave for any future moves and would always highly recommend him to family and friends. Thank you so much, Dave, for all of your help. It really is greatly appreciated.

Helen · 15 October 2023

Agent replied · 11 June 2024

Thank you so much for your glowing 5-star review! We're thrilled to hear that you had such a positive experience with our team during your recent move. It's been a pleasure assisting you and your son in this significant transition after 35 years at your current address. Dave and the entire team take great pride in making our clients' moves as smooth and stress-free as possible. Your kind words and appreciation mean the world to us. We understand that moving can be a daunting process, especially with all the changes over the years, but we're here to provide support and guidance every step of the way. We truly value your trust in us and appreciate your recommendation to family and friends. Should you ever need our assistance in the future, please don't hesitate to reach out. We're here to help. Thank you so much for your glowing 5-star review Helen! We're thrilled to hear that you had such a positive experience with our team during your recent move. It's been a pleasure assisting you and your son in this significant transition after 35 years at your current address. Dave and the entire team take great pride in making our clients' moves as smooth and stress-free as possible. Your kind words and appreciation mean the world to us. We understand that moving can be a daunting process, especially with all the changes over the years, but we're here to provide support and guidance every step of the way. We truly value your trust in us and appreciate your recommendation to family and friends. Should you ever need our assistance in the future, please don't hesitate to reach out. We're here to help. Thank you once again for choosing us, Anne, and for taking the time to share your wonderful feedback. We wish you all the best in your new home!

5/5

Google

Jamie, Dave and Scott have been amazing in assisting us with selling our house. Several fall throughs and they always got straight back onto finding us the next viewing and buyer. Even with the buyers which went through and them being very awkward, the team were always willing to help and assist in anyway they could to get our property sold. Thank you all for your hard work over the last 11 months

Lynn · 13 December 2025

Agent replied · 13 October 2026

Thank you so much for your wonderful 5-star review Lynn. It truly means a lot to hear that Jamie, Dave and Scott were able to support you every step of the way, especially through the fall-throughs and the challenges with your final buyers! We know how stressful the process can be, and we're delighted that the team’s persistence, communication and dedication helped get your sale over the line. Thank you for your patience and trust over the past 11 months. We really appreciate you taking the time to share your experience, and we wish you all the very best for the future in your new home.

5/5

Google

We have just sold our house with Robert Luff (Goring) and just wanted to say I can’t stress enough what an incredible service we have received! They achieved us full asking price within four days and since we went under offer Dave, who was looking after us, has been totally on the ball, chasing everyone up and updating me relentlessly. I haven’t once felt in the dark and their pro-active company values has left us as relaxed as possible at such a stressful time. We would never consider another agent after such an outstanding service, and Dave is a genuinely lovely guy to deal with too. Five stars ⭐️⭐️⭐️⭐️⭐️ (no I haven’t been paid to say this! 🙈Credit where credit is due!) *2023 UPDATE* We just sold through Robert Luff again, and can now say Dave had sold 3 houses for us in the past 6 years and was amazing every time! Wouldn’t use anyone else as he repeatedly provides a great service! Thank you!

Millie · 15 September 2023

Agent replied · 11 June 2024

Thank you so much for taking the time to leave this incredibly heartwarming 5-star review Millie! We are absolutely thrilled to hear about your fantastic experiences with our Robert Luff & Co Goring Team and especially with Dave as your agent. It's wonderful to know that your recent house sale went so smoothly, and achieving the full asking price within four days is truly remarkable. We take pride in our pro-active company values and the dedication of our team to keep you well-informed throughout the process. Dave is indeed a gem, and it's clear that he has consistently provided top-notch service over the years. We are honored that you have chosen to work with us repeatedly and have such trust in our team. Your loyalty means a lot to us, and we look forward to continuing to provide you with excellent service in the future. Thank you for sharing your kind words, and we genuinely appreciate your support. Please don't hesitate to reach out if you ever need our assistance again. Congratulations on your successful sales, and we wish you all the best in your future endeavors.

5/5

Google

We had an excellent service from start to finish from James and Jamie at Robert Luff (Goring branch). James initially suggesting a property which we hadn't considered, based on another property we wanted to view. His suggestion ended up becoming our new home! They were both very helpful answering our many questions as first time buyers. They followed up enquiries promptly with the solicitors, which they had recommended, who we chose to represent us. James and Jamie made the process very straight forward throughout. I'd highly recommend using them if you are looking to buy in the area.

Will · 15 September 2023

Agent replied · 11 June 2024

Thank you so much for taking the time to leave us this wonderful 5-star review Will ! We're thrilled to hear that you had an excellent experience with James and Jamie at our Robert Luff Goring branch. It's fantastic to hear that James's suggestion led you to your new home, sometimes the best gems are the ones we hadn't initially considered. We're also delighted to know that they were able to assist you as first-time buyers and make the entire process straightforward for you. Your kind words mean a lot to us, and we genuinely appreciate your recommendation. If you ever need our assistance again or have any questions in the future, please don't hesitate to reach out. Congratulations on your new home, and we wish you all the best in your new home journey!

5/5

Google

Robert Luff in Goring-by-Sea were amazing with our purchase. We had some awful problems with a solicitor for someone else in the chain. They worked tirelessly and persistently to enable our move date to happen when everyone else would have given up. I would recommend using Robert Luff, they're a great team, with a big shout out to David and Vanessa - thank you both so much.

Julia · 26 May 2024

Agent replied · 25 August 2024

Thank you so much for your brilliant review Julia. We're delighted to hear that our Goring team, especially David and Vanessa, could assist you so effectively through the challenges you faced with the chain. Your kind words and recommendation are greatly appreciated. We're thrilled that we could help make your move happen on time. If you ever need anything in the future, please don't hesitate to reach out. Thank you again! The Robert Luff & Co Team.

5/5

Google

This is second time we have use Robert Luff to sell our house, and the second time David has looked after us. Both house sales were complicated by external factors, but both times David was brilliant. Always kept us updated throughout and always willing to have a chat when we needed advice. I would recommend David and Robert Luff to anyone who is thinking of moving in Worthing. Top bloke and great company!

Jim · 18 May 2025

5/5

Google

I highly recommend Dave and his team in Goring. They went above and beyond in their service and really helped me through a difficult situation. There was always an answer to all of my questions and help when & where needed. The communication throughout the process has been excellent and very thorough. Dave has helped me through this process from start to finish and has done so much to enable my house sale to progress to completion. He has been very supportive of myself and the buyers of my house, enabling everyone to get all the information they required quickly & easily. I would not hesitate to recommend them all to anyone.

Kara · 12 June 2023

Agent replied · 11 June 2024

Thank you for your kind words, Kara. We're so happy to hear that Dave and the team were able to help you through a difficult situation. They are all truly dedicated to providing the best possible service for our clients. Thank you for recommending them, and again for taking the time to leave us such a fantastic review.

5/5

Google

Used David King and team at Robert Luff's Goring by Sea office for our bungalow and garage sales recently - absolutely no hesitation in recommending the exemplary service that David himself provided, which was mirrored by any /all of his team members involved during the process. Our own sales (and the purchase of a property in Wales) were linked to other family members selling their property in the same period of time, also through Dave and team, enabling a multigenerational family move and thus a joint property purchase in Wales to be achieved. During the multiple linked sales a number of issues cropped up, none of which were caused by Dave or his team, but all of which were resolved very largely thanks to Dave and his teams great proactive service and commitment to get us 'over the line'. Most of the issues were caused by solicitors within the multiple chains, Dave effectively in our opinion undertook much of what we anticipated to be the solicitors work, clarifying things throughout and chasing all parties to help achieve time frames etc. He and his team were dogged and determined to achieve and provided an amazing service with great positivity, friendliness, humour and reassurance. Many, many thanks Dave and team, we are loving the beauty of Wales, the space, calmer pace of life, fresher air and brighter skies to name a few of the 'gains', frequently our minds are grateful for having managed to get here and your huge role in that being achieved. More's the pity that should we ever need or wish to sell again, now being located in Wales may mean we are just a bit out of area a bit for Dave and his team to be our selling agent !

Wendy · 12 June 2023

Agent replied · 11 June 2024

Thank you so much for taking the time to share your wonderful experience with David King and the team at our Goring Branch. We are thrilled to hear that you had such a positive and successful journey with us. We greatly appreciate your kind words regarding the proactive service and commitment shown by David and his team. Dealing with unexpected issues can be challenging, especially when they arise from solicitors within multiple chains. However, we are glad that we were able to resolve these matters and clarify any uncertainties. David and the team always go the extra mile. While we understand that being located in Wales might make it a bit challenging for us to be your selling agent in the future, please know that our team is always here to assist you with any questions or advice you may need. We genuinely value your trust and appreciate your recommendation. Thank you again for choosing Robert Luff &Co, we wish you much happiness in your new home in Wales.

5/5

Google

I have recently been through a lengthy probate along with the selling of my Aunt's property which was handled by the great team at Robert Luff. From the moment I met David King I felt reassured that the property sale would be handled well. During the time I was always updated on a regular basis and the whole team including James and Jamie communicated at all times with myself and everyone concerned. Thank you David for your friendly advice, your understanding and sympathy during a very hard time too. Although I do not live in the area, if ever I am passing your office I will pop in to say hi and indeed also would not hesitate to recommend you and the team in the buying or selling of a property. Thanks again.

Linda · 12 June 2023

Agent replied · 11 June 2024

Thank you so much for your heartfelt 5-star review! We're grateful for the opportunity to assist you through the probate process and the sale of your Aunt's property, and we're delighted to hear about your positive experience with our team at Robert Luff & Co. David King and the rest of our team understand the importance of providing reassurance and guidance during what can be a challenging and emotional time. We're thrilled to know that you felt supported and well taken care of throughout the entire process. Regular updates and clear communication are integral to our service, and we're glad that our efforts in this area were appreciated. Your kind words about David's friendly advice, understanding, and sympathy truly mean a lot to us. We strive to provide not only professional assistance but also a human touch when our clients need it most. We're truly grateful for your willingness to recommend us to others who may need assistance with buying or selling a property. Thank you once again for choosing Robert Luff & Co. Should you ever require our services in the future, please don't hesitate to contact us.

5/5

Google

Genuinely exceptional service. Estate agents in general get a bad reputation, sometimes with good reason, but I cannot recommend David and the team highly enough. From start to finish, and despite multiple potential stumbling blocks, they ensured our sales and purchases went through and were constantly in contact, going above and beyond to ensure we stay informed and advised throughout the whole process. I cannot recommend them highly enough. If you’re looking to buy or sell in the area these are the people you want handling the process on your behalf.

Adam · 12 June 2023

Agent replied · 11 June 2024

Thank you so much for your incredibly kind words and for taking the time to share your exceptional experience with our team! We are thrilled to have had the opportunity to assist you with your sales and purchases. Maintaining constant communication with our clients is one of our core values, and we're delighted to know that our efforts in this regard were appreciated. We always strive to go above and beyond to keep our clients informed and advised throughout the entire process, and it's fantastic to hear that we achieved that with you. Your recommendation means a great deal to us, and we are truly grateful for your trust in our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We'll be more than happy to be of service. Wishing you all the best in your new endeavors, and thank you once again for choosing Robert Luff & Co

5/5

Google

Jamie Bryant and his team have been amazing. Jamie is very relational, and right from the start we were impressed. He was very helpful regarding buyers and in arranging viewings. We do not live in the area and needed Robert Luff to manage that. Jamie was also helpful regarding the sale in so many different ways, offering advice and information and giving us links to other professionals we required. Clearly they are one of the best Estate Agents in the business, and Jamie is a real asset to Robert Luff & Co.

Anita · 12 June 2023

Agent replied · 11 June 2024

Thank you so much for your wonderful 5-star review Anita! We're thrilled to hear that you had such a positive experience working with Jamie Bryant and our team at Robert Luff & Co Goring. It's fantastic to know that Jamie's relational approach and helpfulness truly stood out to you right from the start. We're dedicated to making the buying and selling process as smooth as possible for our clients, and it's heartening to hear that Jamie was able to assist you not only with viewings and buyers but also in various other aspects of the sale. We take pride in connecting our clients with the right professionals and providing valuable advice and information. Your kind words are a great reminder of why we do what we do, and Jamie is indeed a valued member of our team. We appreciate your trust in us, and we look forward to assisting you further should the need arise. Thank you once again for choosing Robert Luff & Co. If you have any more questions or require assistance in the future, don't hesitate to reach out. We're here to help!

5/5

Google

We purchased our first home with Robert Luff and we were so grateful to have Jamie Bryant helping us through the process. As first time buyers our knowledge wasn’t the best but no question was too small or silly! Jamie was so quick with responses and we never once had to chase to get an answer or reply! I can not recommend Robert Luff and Jamie enough and we will definitely be in touch again in the future when we need to sell/buy! Thank you so much for all the support and help!

Sam · 12 June 2023

Agent replied · 11 June 2024

Thank you so much for taking the time to leave such a wonderful 5-star review! We're thrilled to hear about your positive experience with Jamie Bryant and Robert Luff during your first home purchase. It's fantastic to know that Jamie made the process smooth and stress-free for you as first-time buyers. We believe that no question is too small or silly, and we're delighted that Jamie's quick responses and proactive communication ensured you never had to chase for answers. We look forward to assisting you again in the future when you're ready to sell or buy. Thank you for choosing Robert Luff & Co, and for your kind words of appreciation. We're here whenever you need us. Congratulations on your new home!

5/5

Google

David King was excellent with our matter

Kristian · 2 April 2026

Agent replied · 16 April 2026

That's great to hear Kristian, thank you for taking the time to leave us such a positive review. Please contact us should you require any further assistance, the team would be happy to help.

5/5

Google

Many thanks to Jamie, David and all the team at Robert Luff & Co in Goring-by-Sea for all their hard work and support during the sale of my parent's property. We have appreciated their knowledge, experience and unflagging positivity in the recent difficult property market. Always very accessible, quick to return calls, give feedback and offer advice and suggestions. I have no hesitation recommending them.

Yvonne · 10 May 2024

Agent replied · 25 August 2024

Thank you very much for your lovely review Yvonne. We're delighted to hear that Jamie, David, and the entire team at our Goring branch could provide you with the support and expertise needed during the sale of your parent's property. Navigating the current property market can be challenging, and we're thrilled that our accessibility, responsiveness, and positivity made a difference for you. Should you need any further assistance, please don't hesitate to get in touch. Thank you once again! The Robert Luff & Co Team.

5/5

Trustpilot

A very positive experience

From his very first visit, Scott from Robert Luff, made us feel comfortable and secure. He gave us full information and good advice and kept us informed regularly throughout the process. He was always concerned to take our feelings into account, given that we were selling the bungalow of our late mother, and we ended up with buyers who we were able to meet and create a good relationship with. All told, a very positive experience.

Kevin · 23 September 2025

Agent replied · 25 December 2025

Thank you so much for your kind review. We’re so pleased to hear that Scott helped make the sale of your late mother’s bungalow a positive and reassuring experience. He’ll be delighted to know that his communication, care, and understanding made such a difference during what was no doubt an emotional time. It’s wonderful that you were able to connect with the buyers too, that personal touch means a lot. We truly appreciate your feedback and wish you all the very best for the future.

5/5

Google

I would completely recommend Dave and the team at Robert Luff Goring. When I needed to sell mum's house they were totally understanding and compassionate in how they dealt with the situation. They were efficient and professional throughout the whole process and nothing was too much trouble for them. The house sold within the first week of going on the market. I had absolutely no idea of the selling process and they guided me through everything step by step and kept me up to date with all that was happening and what we needed to do. They made the really difficult situation that I was having to deal with so much more straightforward and so much less stressful than I thought it would be. I'd 100% recommend them without any hesitation.

Kathryn · 3 January 2025

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Questions about Robert Luff and Co Worthing

Has Robert Luff and Co won any awards?

Yes. In The Trusted Agent 2026 awards: Robert Luff and Co, Worthing won Trusted Agent.

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