Every review we hold for the Worthing office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDavid King was very helpful and responsive to all questions during every stage of buying our first home. He was always quick to respond to questions and concerns we had, and kept good communication with our sellers. He kept us informed of the status of the rest of the chain during the solicitor processes, so we knew exactly where we stood at all times!
David · 13 December 2025
Agent replied · 13 October 2026
Thank you so much for taking the time to leave such a glowing review.
We’re thrilled to hear that David was able to make your first home buying experience as smooth and reassuring as possible. Clear communication is so important, especially for first-time buyers, and it’s great to know his quick responses and regular updates helped you feel informed and supported throughout.
Congratulations on your new home, and thank you again for choosing Robert Luff & Co. If you ever need anything in the future, we’re always here to help.
★★★★★ 5/5
GoogleI have just purchased through Robert Luff. Jamie Bryant was great, providing advice and guidance throughout, and simply being another human ready to listen! He kept me updated and always made contact when he said he would! In fact, everyone I spoke to at Robert Luff were helpful, friendly and reassuring. Recommended agent!
Jo · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for taking the time to share your experience Jo.
Congratulations on your purchase, and thank you for choosing to work with Robert Luff & Co. We’re delighted to hear that Jamie was able to support you throughout the process with advice, guidance and clear communication. Buying a property can be a big journey, so it’s great to know that having someone there to keep you updated and listen when needed made a positive difference.
It’s also lovely to hear that the wider team made you feel welcomed and reassured along the way. Your recommendation really means a lot to us.
Wishing you all the very best in your new home, and if we can help you again in the future, we would be more than happy to assist.
★★★★★ 5/5
GoogleI honestly can't thank Robert Luff enough. As first-time buyers, the whole process was new to us, but from our very first viewing with Scott we felt we were in safe hands. He gave us some excellent advice and really pointed us in the right direction.
Throughout the process, Jaime, Madison, Scott and Jane have all been incredibly helpful, friendly and professional. They kept us updated, answered all of our questions and made what could have been a stressful experience so much easier.
We wouldn't hesitate to recommend Robert Luff to anyone buying or selling a property. Thank you all for your fantastic service!
Curtis · 13 August 2026
Agent replied · 13 October 2026
Thank you so much for your wonderful 5-star review and recommendation Curtis. We’re delighted to hear that your first experience of buying a property was such a positive one.
Buying your first home is a big milestone, so it’s fantastic to know that Scott’s advice helped you feel in safe hands right from your first viewing. We’re also so pleased that Jaime, Madison, Scott and Jane were able to support you throughout, keeping you informed, answering your questions and helping to make the whole process as smooth and stress-free as possible.
We’ll be sure to share your lovely feedback with the entire team. Thank you for choosing Robert Luff & Co, and congratulations on your first home, we wish you every happiness there.
★★★★★ 5/5
GoogleFabulous…….this was our 10th move in 40 years and se would like to say how pleased we were with the Robert Luff team. They made a possible stressful time in our lives much less arduous and smooth. This was due mainly to David King the branch manager, who was responsive, knowledgeable and polite. We can’t thank them team enough for getting us moved in a 5 person chain in 5 months. The details were great and we sold for the asking price on the first day. We would highly recommend this Estate Agents if you are considering moving. No heavy sell or dishonesty. Just a bunch of nice realistic, responsive people. *******
Amanda · 13 August 2026
Agent replied · 13 October 2026
Thank you so much for such a fantastic 5-star review. Having moved ten times over the past 40 years, it means a great deal to us that you rate your experience with Robert Luff & Co so highly.
We’re delighted that the team helped make what can be a stressful process feel smoother and more manageable. A special thank you for your kind words about David, we’ll be sure to pass them on. His responsive, knowledgeable and professional approach is something we’re very proud of.
Achieving the asking price on the first day and successfully navigating a five-person chain in five months is a wonderful result, and we’re so pleased we could help get you moved!
Thank you again for your recommendation and for trusting us with your sale. We wish you every happiness in your new home, and if you decide not to stop at 10, we do hope you'll return to us for move number 11!
The Team at Robert Luff & Co
★★★★★ 1/5
TrustpilotAwful, awful company.
An extremely poor experience from start to finish. Robert Luff & Co appears to enable negligent and nefarious landlords rather than hold them accountable.
Over the course of our two-year tenancy in Worthing, we repeatedly reported serious issues with the property, including ongoing mould and damp. These were never properly resolved, leaving us to deal with the consequences ourselves and even pay out of pocket for dehumidification.
The property was in an unacceptable condition when we moved in, with heavily soiled carpets, and cigarette stained peeling wallpaper, despite being described as ‘professionally cleaned.’ This set the tone for the entire tenancy. Eventually we presented them with a list of action items to address, as we had just had a newborn baby and the issues were becoming a health concern. They ignored this for four months, at which point we were compelled to hand in our notice. They sent us an email acknowledging these shortcomings, saying they ‘were going to get round to them…’
At the end of the tenancy, the agency was unhelpful and dismissive, siding entirely with a landlord more interested in extracting money than maintaining a habitable property. Despite being as helpful as possible in vacating, including leaving our white goods for new tenants, and paying for the professional cleaning services recommended by the agency themselves, we were charged for unnecessary ‘repairs’ to walls and they had the cheek of trying to charge us for the already filthy carpets. Alarmingly, the same worn carpets remained and new tenants moved in without any meaningful improvements.
I would strongly advise anyone considering renting in the Worthing or Brighton area to avoid Robert Luff & Co and look elsewhere.
Joey · 17 April 2026
★★★★★ 5/5
GoogleI highly recommend David King and his team at Robert Luff & Co Goring, they have helped us every step of the way through what has been a testing time, their professionalism and helpfulness have enabled us to reach a sale for which we are truly grateful.
Jeanne · 15 April 2026
Agent replied · 13 October 2026
Thank you so much for your kind words and recommendation. We’re delighted to hear that David and the team at our Goring office were able to support you throughout what we understand can be a challenging process.
Providing a professional and helpful service every step of the way is exactly what we strive for, so it’s incredibly rewarding to know we’ve helped you achieve your sale. Wishing you all the very best for the future, and thank you again for choosing Robert Luff & Co
★★★★★ 5/5
GoogleWould like to thank Dave King and his team with helping me sell my house to finding a lovely new home for me and my daughter.
I would recommend these guys , always helpful and on the other side of the phone if I evet needed anything.
Kind regards
Donna
Donna · 19 March 2026
Agent replied · 16 April 2026
Thank you so much for your lovely review, Donna.
We’re so pleased to hear that Dave and the team were able to support you through both selling your home and finding a new one, that’s such an important journey, and we’re glad we could be part of it.
Your recommendation means a great deal to us. Wishing you and your daughter lots of happiness in your new home.
★★★★★ 5/5
GoogleJamie went above and beyond the call of duty to make the sales process so smooth. Very knowledgeable about the Goring area too. Definitely recommend.
Richard · 13 September 2026
Agent replied · 13 October 2026
Thank you so much for your wonderful 5-star review and recommendation! We’re delighted to hear that Jamie went above and beyond to make your sales process as smooth as possible.
His knowledge of the Goring area is something we’re very proud of, so it’s fantastic to know this helped make such a positive difference to your experience. We’ll be sure to pass your kind words on to Jamie.
Thank you again for choosing Robert Luff & Co, and we wish you all the very best for the future.
**The Robert Luff & Co Team**
★★★★★ 5/5
GoogleWe recently sold a property through Robert Luff and honestly could not recommend them enough. From the get go Scott was extremely helpful and personable. We had a few delays and Jamie could not do enough to try and get the sale over the line and was always available to talk to on the phone. Overall highly recommend these guys!
Dean · 13 December 2025
Agent replied · 13 October 2026
Thank you so much for your fantastic review Dean.
We’re delighted to hear that your experience with Scott and Jamie was so positive from start to finish. Selling a property can come with its challenges, so it’s great to know that their support, persistence, and clear communication helped keep everything moving, even through the delays!
Your recommendation means a great deal to the whole team. If we can ever help again in the future, we’d be more than happy to.
★★★★★ 5/5
GoogleFabulous! From start to finish (almost) Dave has been brilliant. Excellent communication I really felt he couldn’t have done anything more.
Thank you so much. Will definitely recommend.
Samantha · 13 August 2026
Agent replied · 13 October 2026
Thank you so much for your wonderful review Samantha. We're delighted to hear that Dave has made your experience such a positive one. Buying or selling a home can be a big journey, so knowing that his communication, dedication and support have helped make the process as smooth as possible means a great deal to us.
We'll be sure to pass on your kind words to Dave, he'll be thrilled to hear them. Thank you again for your recommendation, and we look forward to helping you, or anyone you send our way, in the future.
★★★★★ 5/5
GoogleWe received a faultless service from Robert Luff & Co from day one when valuing the property to completion day. A big shout out to both David and Jamie who kept us updated at all times with viewings, offers, updates, right through to the last few hours when completion seemed to take longer than anticipated. I have already recommended their services to friends and family and would not hesitate to use them in the future.......thanks again!
Amy · 13 August 2026
Agent replied · 13 October 2026
Thank you so much for your fantastic 5-star review and for describing our service as faultless, that really means a lot to us!
We’re delighted to hear that you felt well supported and kept informed from the initial valuation right through to completion day. A special mention to David and Jamie, who will be thrilled to hear your kind feedback, particularly after helping you through those final few hours to completion!
Thank you also for recommending Robert Luff & Co to your friends and family, there really is no greater compliment. It was a pleasure helping you with your move, and we’d be delighted to assist you again in the future.
★★★★★ 5/5
GoogleKelly has been wonderful over a very long period of time so this is well overdue! I have been having a string of issues at my property and all members of staff have been helpful. But Kelly always goes the extra mile, so deserves a special mention. Thanks for everything and helping reduce the stress!
Jon · 16 January 2026
Agent replied · 16 April 2026
Thank you so much for taking the time to leave such a thoughtful 5 Star review Jon.
We’re delighted to hear that our team has been able to support you during a challenging period at your property, and we truly appreciate your patience throughout. Your special mention of Kelly is especially lovely to read. She consistently strives to go above and beyond, and your kind words perfectly reflect the care and dedication she brings to her role.
We’re so pleased that we could help reduce some of the stress for you, and we’re always here should you need anything further. Thank you again for your trust and for sharing your experience.
★★★★★ 5/5
GoogleI am hugely grateful to David King and the team at Robert Luff goring. He sold our late mums house and was kind , compassionate and professional during a very difficult time . He went above and beyond during the whole experience and made it as easy and non intrusive as possible. I would thoroughly recommend him.
M · 13 December 2025
Agent replied · 13 October 2026
Thank you so much for taking the time to leave such a thoughtful review.
We’re very sorry for your loss and are glad that David and the Goring team were able to support you through what we know was a difficult time.
Making the process as smooth and as sensitive as possible is incredibly important to us, so it means a lot to hear that you felt cared for and well looked after.
Thank you again for your kind words and recommendation, if we can ever help you or your family in the future, please don’t hesitate to get in touch.
★★★★★ 5/5
GoogleI had the great good fortune to appoint Robert Luff & co to sell my father's home in Goring. Scott and the team have been head and shoulders above the rest - absolutely outstanding, from the very beginning to the final exchange and completion. My heartfelt thanks for a wonderful job and your endless professionalism.
Vince · 13 December 2025
Agent replied · 13 October 2026
Thank you so much for your wonderful review and for trusting us with the sale of your father’s home.
We’re so pleased to hear that Scott and the team were able to offer the professionalism, support, and consistency you needed throughout the entire process.
Your kind words mean a great deal to us, and the team will be delighted to know their efforts made such a positive impact.
Thank you again for your heartfelt feedback, it’s been a privilege to assist you. If we can help with anything in the future, we’re always on hand. Thank you again for choosing Robert Luff & Co.
★★★★★ 5/5
GoogleWould like to say a big thank you to David King. From securing our buyer to the after care. He always put our best interests first and was always happy to take our calls, listen and try his best to get us over the line. Highly recommend.
Fraser · 16 February 2026
Agent replied · 16 April 2026
Thank you very much for your 5-star review and for sharing your experience with us. We’re delighted to hear that David provided such dedicated support throughout your sale, from securing a buyer right through to aftercare.
Putting our clients’ best interests first is something we pride ourselves on, so it’s wonderful to know David’s commitment, communication, and persistence made a real difference. We’ll be sure to pass on your kind words to him.
Thank you again for your recommendation and for choosing Robert Luff & Co, we wish you all the very best moving forward.
★★★★★ 5/5
GoogleDelighted with the service by Jamie and the Goring team. We owned a property that was previously let out for 10 years + and needed some TLC. Jamie provided good advice and we decided to price realistically and was sold within a few days. A decent result for both us and hopefully the first time buyers that are now on the ladder. Peter and Jackie Grand
JG · 13 September 2026
Agent replied · 13 October 2026
Thank you so much, Peter and Jackie, for your lovely review. We’re delighted to hear that Jamie’s advice and realistic pricing strategy helped achieve such a quick sale, especially after the property had been let for so many years. It’s wonderful to know the result worked well for you and also helped first-time buyers take their first step onto the property ladder. We’ll be sure to pass your kind words on to Jamie and the Goring team.
Thank you again for choosing Robert Luff & Co. It was a pleasure to help with your sale, and we wish you both all the very best for the future.
★★★★★ 5/5
GoogleI can’t thank David King and the team at Robert Luff & Co enough! David was unbelievable from start to finish, always on top of things, keeping me updated, and somehow stayed positive through every hiccup along the way. So glad I chose to purchase my first house through them - highly recommend!
Robbie · 13 November 2025
Agent replied · 13 October 2026
What a wonderful review! Thank you Robbie.
We’re thrilled to hear that David King and the rest of the team at Robert Luff & Co made your first home-buying experience such a positive one. Buying your first property can be a rollercoaster, so it’s wonderful to know that David’s communication, positivity and persistence helped guide you through every step.
We’re truly grateful you chose to purchase your first home with us, and your recommendation means a lot. Wishing you many happy years in your new home. All the best.
★★★★★ 5/5
GoogleThank you to Jamie, Scott and the team at Robert Luff Goring for being so wonderful with the sale of our house. It was certainly a very long process but we felt supported all the way through. Thank you!
Ena · 16 March 2026
Agent replied · 16 April 2026
Thank you for taking the time to share your feedback Ena. We got there eventually! Wishing you lots of happiness in your new home and we do hope you'll continue to recommend us to family and friends in the future.
★★★★★ 5/5
GoogleFriendly, approachable and always happy to help. No question is considered silly and I never felt like I was nagging them. Thank you Jamie and Scott so much for your help with finding our first home.
Kennedy · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for taking the time to share your feedback. We wish you lots of happiness in your first home! Thank you again for choosing Robert Luff & Co, we do hope you'll recommend our services to friends and family in the future.
★★★★★ 5/5
GoogleI cannot express how helpful Dave and his other colleagues have been for us while we navigated our long and complex house sale. Sadly it was complicated by the loss of a loved one, and Dave's unwavering and sensitive support throughout made it far less stressful than it might have been. We thank you very much for going above and beyond!
Jill · 13 August 2026
Agent replied · 13 October 2026
Thank you so much for taking the time to leave such a thoughtful 5-star review. We’re very sorry for your loss and truly appreciate your kind words, particularly during what must have been a very difficult time for you and your family.
We’re so pleased that Dave and the team were able to provide the sensitive, supportive and professional service you needed while navigating such a long and complex sale. We’ll make sure your lovely comments are passed on to Dave and his colleagues at our Goring Branch.
Thank you again for placing your trust in Robert Luff & Co. It was a privilege to support you through the process, and we wish you and your family all the very best for the future.
★★★★★ 5/5
GoogleDavid in the Goring branch was excellent. When we purchased our new family home, David helped chase the estate agents selling our own house and provided us regular updates. David was professional and reliable. If we ever moved again we would certainly use him.
Louise · 13 December 2025
Agent replied · 13 October 2026
Thank you so much for your fantastic 5-star review Louise.
We're delighted to hear that David from our Goring branch was able to support you throughout your move. Buying a new family home is such an important milestone, and it’s great to know that his communication, reliability and persistence in chasing updates made the process smoother for you.
We truly appreciate your kind words and your trust. If you ever decide to move again, we’d be honoured to help you once more. Wishing you many happy years in your new home!
★★★★★ 5/5
TrustpilotHarvey Bliss X
Hi, so I would just like to say a big shout out to Harvey Bliss.
I applied for my house, and almost straight away I received a call from lovely Harvey. I was actually out for lunch with my family, however, we just hit it off and the conversation just flowed, my lunch left on the table lol.
It turns out Harvey has the same birthday as one of my children, that’s how at ease he made me feel, to get to that level of conversation.
In spite of the fact of a couple of things that did not make the criteria for our home, Harvey convinced the landlord to meet me and my dog ( pets were a no ).
A few tricks from Maggie 🐾🐾 and Harvey’s persistent voice for me, sealed the deal !
We now live in what I would describe as our dream house.
Harvey is a young man, with an old mature head on his shoulders. He is charming, he is professional, he is fantastic at his job. But he is also kind and genuine, and see’s the potential in someone like me.
My children and I fell in love with this house, and were very desperate in need to move.
My youngest was being bullied, they were turning up at our old house.
Harvey made this happen. And I will be forever grateful to him, for the rest of our lives. 🙏 My child is now thriving, where before she was overdosing and self harming 😞
Harvey changed her life, all of our lives.
He showed me that it’s not all about the rules as such, but about the trust. Harvey put his whole trust in me and I will never let him down.
This young man is going to fly in his career, because of who he is, as well as how amazingly he carries out his job. Because he is also a people person, who gets it. Who listens and understands the situation. He has empathy and I hope his parents are extremely proud. ☺️
Thank you Harvey, because, unbeknown to you, you changed our lives around, for the better. You have no idea.
Keep flying high mate. You deserve the best in life and I hope you climb that ladder to the top ! I have no doubt you will.
Loads of love, Paula and kids ( and dog and cat ) ☺️
Beautiful kid, so grown up. 🙌
Thank you 🙏 xx
Paula · 5 November 2025
★★★★★ 5/5
TrustpilotGreat
On initial valuation the team were extremely kind and passionate about our house. They listened to everything we had improved and made sure to emphasise this on viewings. It was refreshing to have an agency so dedicated and knowledgeable about a property they are selling. Due to failed onward purchases etc it took a bit longer to sell, they never gave up and even helped us find an amazing property. If you are looking to sell I would recommend them, they are all very knowledgeable in their field and when viewings take place I would recommend Jane to hold them as she could sell sand to the desert! They are great and once we have finished renovating our new home we will have them back to value just in case we fancy another go around. Thank you so much to Luke, Harvey, Jane, Jade, Dom, Max, Jack and all of the team who stuck with us!
Miss · 29 September 2024
Agent replied · 5 June 2026
Thank you so much for your lovely review Laura.
We’re absolutely delighted to hear how well supported you felt throughout your journey with us, it truly means a lot to the whole team. It was a pleasure to help showcase your beautiful home and stick with you through the ups and downs. We’re so pleased we could also help you find your next property and that Jane’s viewing magic made such a great impression, she’ll be thrilled to hear your feedback!
We wish you all the best with your renovations and would be honoured to help again if and when the time comes. Thank you again for your trust and kind words!
The Robert Luff & Co Worthing Team
★★★★★ 5/5
GoogleWe can not say enough about this estate agents, after two failed sales Dave king worked even harder to secure us a buyer,keeping us informed and up to date constantly,if he said he would ring us he did .
Dave king went above and beyond to make sure things were on track . Robert luff have been absolutely brilliant.I can not recommend them enough.
.Many thanks Dave and your team .
Kind regards
Denis & Sarah Horan .
Sarah · 11 August 2024
Agent replied · 25 August 2024
Thank you Sarah, for your kind words and for sharing your experience. We’re delighted to hear that Dave King and the team were able to go above and beyond to secure a successful sale for you. Keeping you informed and ensuring everything stayed on track is always our priority, and it’s wonderful to know that this made a difference for you. If you ever need anything in the future, please don’t hesitate to get in touch. Kind regards The Robert Luff & Co Team.
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