Trusted Agent profile · Worthing
★★★★★
440 reviews across 1 platform
53 Chapel Road, Worthing, BN11 1EG
Leaders Lettings's office in Worthing, at 53 Chapel Road, is rated 4.7 out of 5 across 440 reviews on 1 platform, including 440 Google reviews rated 4.7.
Every review we hold for the Worthing office, from every platform, shown as written. First names only.
5/5
GoogleProfessional and correct attitude. They found for us a wonderful and cozy place that makes our stay in England much more enjoyable. We wish to all your team very success. Thank you guys!
Hi Maya, thank you for taking the time to share your review. We are delighted you have been happy with the service and will be sure to pass your kind words onto the team.
4/5
GoogleA new tenant was found very quickly. Neil, Dan and Deborah are a pleasure to deal with and always very helpful and professional.
Hello John Thank you for your feedback. Our staff love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team
5/5
GoogleLeaders bent over backwards to support with many difficult situations that arose with the letting in a timely, professional and supportive manor. Couldn't have managed without their help, quite frankly. Thank you.
Hi Kev, Many thanks for your kind words. We do our very best to please our customers, so we are really glad that you have been happy with our service.
5/5
GoogleLeaders were friendly and efficient and helped to make my move as smooth as possible.
Thanks Paul, really appreciate you taking the time to leave us a review, we are really happy your experience was a good one! Thanks, Neil.
1/5
GoogleThe town is full of these useless agencies overpriced ratholes everywhere let by garbage bin agentsNegativeResponsiveness, Quality, Professionalism, Value
Dear Sir/Madam, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Relations Team
1/5
GoogleHugely inefficient. Staff really didn't seem to know what they were doing. Business eventually concluded but they are still sending me daily emails.
Hi Joanna, we're disappointed to read your comments and learn of the negative experience that you have had with us here at Leaders. It’s our intention to provide a straight forward service to customers by offering as much assistance and support as possible and regret that we haven’t been able to do this for you. We’d be happy to remove any of your details we have although after inputting your name into our system we’ve been unable to locate any record of you located under the Worthing office and so wonder if maybe this review has been left under the wrong branch? If you’re able to reach out to us at customerservice@leaders.co.uk or phone us on 01344758596 then we should be able to locate you on our system and remove your details to prevent any further inconvenience moving forward. Kind Regards, Leaders
5/5
GoogleSusie Wright, Senior Lettings Mananger, Worthing, has been not only a consummate professional in dealing with my letting but also through her genuine help and concern has made the whole process for me as a first -time landlord a smooth and worry-free one.
5/5
GoogleHad been looking for a property to rent for a while and generally disappointed at the level of service from a number of different agents. Eventually stumbled upon Beky Potter at Leaders Worthing, she was highly professional with a positive attitude. She found us a beautiful property immediately. Highly recommended, made the whole process stress free.
5/5
GoogleFriendly staff and accomodating with all of my requests
Thanks Valentin, hope you are enjoying the new place! Neil
5/5
GoogleBecky Potter you are the best!!!!! Thank you that we finally found ours new home.I know how much hardwork you put in ours situation and answering in all questions.You are unbelievable!!! Any problem is not big enough for her! Thanks to all Leaders team for your help,understanding and smiles! All your team is amazing.
5/5
GoogleHelpful and professional team, always reply quickly and efficiently to any questions. Totally recommend
Thank you so much for your review Sue, it was an absolute pleasure to help you and your husband move. We hope you settle in your new home quickly! Thanks, Neil and the Worthing team.
5/5
GoogleExcellent service Friendly staffPositiveResponsiveness, Quality, Professionalism, Value
Dear Josh Rowe, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleVery helpful, efficient, pleasure to deal with.
Nigel Burton, thank you for your kind review; I will pass along your comments to the team here at Leaders Worthing! Neil, Hollie and Team Worthing
5/5
GoogleThe team in the sales and letting department have gone above and beyond my expectations. I can't recommend them enough.
Hi Trevor, thank you so much for this great review about your experience with our teams in Worthing! We're delighted to hear that the teams were able to go above and beyond your expectations! We really appreciate you taking the time to leave this review along with your recommendation. Kind Regards, Leaders
5/5
GoogleThis particular Leaders office in Chapel street is excellent. The staff are very helpful and keep you well informed.
Hi Richard, thank you for taking the time to leave such a positive review about your recent experience with the team at Worthing. We are so pleased to read that you have found the team to be so helpful throughout your dealings with them. Kind Regards, Leaders
5/5
GoogleThe Worthing team have been fantastic. Very helpful, always polite and an example of how an estate agents should be run.
Hi Luke, thanks for your feedback and your kind words, it’s great to hear we are getting it right! We will be sure to pass on your feedback to the team.
5/5
GoogleBeky from the Worthing branch was very helpful and friendly and made the whole process simple and quick.
Hi Lud, thanks for this great review about Beky at our Worthing branch. We're really pleased to hear she was so helpful, friendly and was able to make the whole process so simple and quick for you. We will pass your comments onto Beky so she is aware of your appreciation of her help. Kind Regards, Leaders
5/5
GoogleHaving been a landlord with Leaders in Worthing for over 8 years I can honestly say the team there are fantastic, my contact is Hollie and she really knows her stuff. I feel in really safe hands with her looking after my 2 properties!! Thank you.
4/5
GoogleAfter a rather unsatisfactory period service now seems to have returned to the standard that I expect. Thanks
Hi Keith, thank you for taking the time to leave a review. We are sorry to hear you had a period where the service was not what you expected it to be but really pleased that the branch has turned this around for you. Many thanks.
1/5
GooglePsycho crew!NegativeProfessionalism
Hi Marta, this is still not a review for us, please remove this asap. Please can you leave the review for the correct branch or company that this relates to. Neil
5/5
GoogleLovely service from Ashleigh in particular. We're loving our fab little home thanks to Leaders.
Hi Jess, we are so happy to have been able to provide you with such a positive experience, we are so delighted that you have been pleased with the service you received from Ashley and the Leaders team at Worthing. We will ensure your comments are passed onto Ashley so she is aware of your appreciation. We wish you all the best in your new home! Kind Regards, Leaders
4/5
GoogleGod taps, good value for money
Hi Colin Dorsett, Thank you for the great review of our Leaders Estate Agents Worthing team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
GoogleThe Leaders team were great, progressing my sale and keeping me in the loop with progress. Not an easy process, but made as painless as possible because of the team. Many thanks. Special shout out for Jasmin who worked tirelessly liaising with our purchaser.
5/5
GoogleGreat company to use , easy and most helpful, would recommend
Thank you for taking the time to let us know about the service you received from the team at Worthing. We are so pleased to read that the team have been so helpful throughout your experience making everything as easy as possible for you. We hope you have a great day! Kind Regards, Leaders
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Leaders Lettings's Worthing office has 440 reviews across 1 platform: 440 on Google.
Leaders Lettings Worthing is rated 4.7 out of 5 across all 440 reviews, and 4.7 out of 5 on Google from 440 reviews.
Leaders Lettings Worthing, 53 Chapel Road, Worthing, BN11 1EG.
