Every review we hold for the Worthing office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThis was my first time in West Sussex house hunting, and I set out to meet an agent from Jacobs Steel at the house for a viewing. When I arrived at the station I was not feeling at all well. I rang the agent and he was friendly and helpful, quickly agreeing to pick me up from the station instead of meeting me at the house as agreed. Even then I was not able to make the viewing; I was just not fit. So Ross offered to drive me back to my hotel. I didn't ask him to but I accepted very gratefully.
I have been "blown away" by the open, friendly help I received and will go back to Jacobs Steel when I make my next visit. Thank you, Ross
Yvonne · 7 July 2016
Agent replied · 6 July 2023
Thank you Yvonne for the very kind review, we hope to see you soon and feeling a lot better!
★★★★★ 4/5
GoogleThe purchase of my property went very smoothly .I was kept informed of what was going on all the time .Amy was my agent and she was excellent
Alison · 7 July 2019
Agent replied · 6 July 2023
Hi Alison,
Thanks very much for taking the time to leave a review.
If you haven't already, get social with us by following us on Facebook and Instagram. We make sure our followers are kept in the loop with local news, local events, property market changes, home improvement tips and amazing competitions! Just search for 'Jacobs Steel'.
Wishing you all the best for the future.
The Jacobs Steel Team
★★★★★ 5/5
GoogleRoss was very helpful at all times during a very difficult time. Also the ladies in the office always very helpful and cheerful. Thankyou all very much.
Julie · 7 July 2018
Agent replied · 6 July 2023
Thank you Julie for the review. We got there eventually and we hope you enjoy your new home! From everyone at the West Worthing Office!
★★★★★ 5/5
GoogleThank you to Ross and Mark at Jacobs steel for selling our flat so easily and helping us move onto our next home! We are very happy indeed!
Samantha · 7 July 2017
Agent replied · 6 July 2023
Thank you for the great review Sam, we hope you enjoy your new home!
★★★★★ 5/5
GoogleI have to say the whole team have been amazing especially Charlie who was mainly dealing with my sale, always kept me updated, always positive and made the whole experience abit more enjoyable!!thank you!!
Joanne · 22 June 2023
★★★★★ 5/5
GoogleWe have been amazed at the above and beyond service that Rachel Charlie and Neil have given us with selling our flat it was a uphill struggle with buyer's solicitors but it was not a problem for this amazing team they got us there in the end we cannot stress how hard they worked and have no hesitation in recomending them to anybody who wants to buy a property in Worthing and surrounding areas we definitely chose the right estate agents that we even bought our new home with them many thanks to all the team for all your hard work
Colin · 20 July 2023
★★★★★ 5/5
GoogleRecently completing on my property sale with Jacob Steel, a thank you to the team and a big thank you to Charlie for his great support after a long draw out process.
Dean · 1 July 2023
★★★★★ 5/5
GoogleWe recently sold our property and having had to deal with a number of other estate agents. I can say Amy at Jacobs Steel was a great support, she kept us informed and I feel she went above and beyond what was expected of her. Our chain had a number of problems but she worked tirelessly to sort them out. If you are selling I would recommend Jacobs Steel and ask for Amy
Sue · 7 July 2018
Agent replied · 6 July 2023
Thank you for the lovely review, From everyone at Jacobs Steel.
★★★★★ 5/5
GoogleCharlie and the team have been excellent with supporting with my purchase. Great communication throughout the process. Having used Jacobs Steel before, I knew that they would be. I would highly recommend.
James · 22 June 2023
★★★★★ 5/5
GoogleNo hesitation in giving a 5star review. In my case they went above and beyond with their help in the selling of my property. Always professional and courteous and kept me informed of the situation during the sale.
Wendy · 29 January 2024
Agent replied · 28 April 2024
Thank you Wendy for the great review. Wishing you all the best, Jacobs Steel
★★★★★ 5/5
GoogleWe had a difficult property to sell and JS couldn't have done any more for us if they'd tried. They went above and beyond with a fantastic personal service from both Lucy & Amy, resulting in a good sale from a reliable buyer. I'd highly recommend them and you wont get a better service than what they give. Well done and heart felt thanks for all your very hard work.
Deborah · 7 July 2019
Agent replied · 6 July 2023
Morning Deborah & Raymond,
Wow what can we say! We're so pleased you felt strongly enough about our service that you left us such a glowing review.
If you haven't already, get social with us on Facebook. We keep our page up to date with local news, local events, market updates and exciting competitions...we also post decorating tips and tricks, garden inspiration and much much more! www.facebook.com/jacobs.steel
Wishing you all the best for the future,
The Jacobs Steel Team
★★★★★ 5/5
GoogleVery pleased with the service received. Honest and helpful. Very reliable. Supported us through the purchase of new home, actively solving problems and keeping us informed. It is 27 years since we last moved and a lot of the anxiety was alleviated by the service we received. Would be happy to use them again.
Simon · 11 October 2024
★★★★★ 5/5
GoogleOutstanding service, Lucy and her team have been amazing every step of the way. Would definitely recommend.
Anita · 6 July 2020
Agent replied · 6 July 2023
Hi Anita,
Thank you so much for your kind words. It means a lot.
If you haven't already, get social with us by liking our page on Facebook and Instagram. We post regular local content, including news and events, property market updates and competitions; and helpful hints and tips for homeowners.
@jacobs.steel on Facebook @jacobssteel on Instagram
Wishing you all the best for the future,
The Jacobs Steel Team
★★★★★ 5/5
GoogleJacob Steel, Goring recently dealt with the sale of my late mum's house. The whole team were faultless. However I dealt mainly with Lucy & Charlie who were very sensitive and professional in their approach. They were on top of the process from start to finish and gave good, helpful advice.PositiveResponsiveness, Quality, Professionalism
Sharon · 27 August 2022
Agent replied · 6 July 2023
Hello Sharon,
Thank you for such a lovely review we are pleased we were able to assistant through a sensitive time.
Wishing you all the best in the future.
Jacobs Steel Team
★★★★★ 5/5
GoogleBig thanks to Jacob Steel, especially Jo, who has been so helpful and patient during a long moving process! Would definitely recommend.
Nicky · 7 July 2017
Agent replied · 6 July 2023
Thank you Nicky for the very kind review! Wishing you all the best in your new home!
★★★★★ 4/5
GoogleI have recently used Jacob Steel in Goring by Sea to sell a garage. In terms of service, I would give them a five star review. Not only did they find a buyer within 24 hours, but their Communication was outstanding. Sadly, the reason why only a three star review is, because the buyer used a solicitor that they recommended. The solicitor was so terrible they caused the sale to take much longer than it ever needed to take to be completed. By the very end, the solicitor didn't answer any emails or phone calls from our solicitor, estate agent or even their own client. It took a rather nasty email from the estate agent for them to start communicating back to any party.
Update: 18/01/23 I have upgraded the review from 3 stars to 4 star, as the estate agent asked us to re-judge our prior star review.
Timothy · 6 February 2023
★★★★★ 5/5
GoogleWorking with Jacobs Steel has been a pleasure. The staff are all very helpful and knowledgeable and from their first visit to value my property to completion they couldn’t have done more to help. I would highly recommend them.
Lynda · 22 October 2023
Agent replied · 29 October 2023
Thank you so much for the very kind review!
★★★★★ 5/5
GoogleExcellent service from Jacobs Steel again. 42 days from start to finish - truly amazing! Staff are polite and efficient and do what they say they will. We received feedback after every viewing without having to ask. We have sold several properties through Jacobs Steel and would not hesitate in recommending them.
Cathy · 11 October 2024
★★★★★ 5/5
GoogleWhat a great team! I wouldnt hesistate to reccomend them. Amy Wootton took care of my property sale and her friendly voice at the end of a phone was always welcome, even when we hit a few bumps! I was always kept in the loop about anything that was happening, provided with clear explanations and people were chased where needed. Good work guys!
Francesca · 6 July 2020
Agent replied · 6 July 2023
Hi Francesca,
Thank you so much for taking the time to leave this wonderful review for Amy and the team at our West Worthing branch.
If you haven't already, get social with us by liking our page on Facebook and Instagram. We post regular local content, including news and events, property market updates and competitions; and helpful hints and tips for homeowners and landlords.
@jacobs.steel on Facebook @jacobssteel on Instagram
Wishing you all the best for the future,
The Jacobs Steel Team
★★★★★ 5/5
GoogleWe have recently purchased a property with Jacobs Steel and have to pass on our sincere thanks for the sheer professionalism of Ross. He showed extreme patience and never missed a chance to chase up all parties in our chain when needed. He was always available and never shied away when things proved challenging. He was always calm and an absolute pleasure to deal with. Highly recommended!!!
Kevin · 7 July 2018
Agent replied · 6 July 2023
Thank you for the very kind review, I look forward to seeing you on the day of Completion! From Ross and everyone from the Jacobs Steel office.
★★★★★ 5/5
GoogleMy elderly Mum wanted to buy something different - thanks to the great team at Jacobs Steel that’s exactly what they found for her!
We were treated incredibly professionally, and respectfully with the utmost consideration to my Mum’s needs. Communication was excellent which helped the buying process go through smoothly.
If you need an estate agent in Worthing I highly recommended paying them a visit!
Victoria · 7 July 2019
Agent replied · 6 July 2023
Hi Victoria,
Thank you so much for taking the time to leave us a review. We're so pleased we could help your Mum find what she was looking for and hope that she is very happy in her new home.
If you haven't already, head over and like our Facebook page. We try to post engaging, local content to keep our followers in touch with local news, events, changes in the property market and competitions! www.facebook.com/jacobs.steel
Wishing you all the best for the future,
The Jacobs Steel Team
★★★★★ 5/5
GoogleI carried out a UK flat sale via Jacobs Steel while I was overseas. Charlie and the rest of the Jacobs team were first class in terms of advice, marketing, finding a buyer and following up with all parties until completion. I could not have asked for more
Christian · 8 November 2022
Agent replied · 6 July 2023
Thank you Christian for the great review. Wishing you all the best in your new home.
★★★★★ 5/5
GoogleI would thoroughly recommend Amy from Jacobs Steel. She is helpful, conscientious and quick to respond to any queries.
Helen · 7 July 2017
Agent replied · 6 July 2023
Thank you Helen!
★★★★★ 5/5
FacebookVery grateful to Jacobs Steel, Goring office, Lucy and her team, especially Charlie, for getting us a quick sale at a good price, and keeping us well informed all the way through. A much easier experience than we anticipated. Thanks guys
Jane · 4 July 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
