Every review we hold for the Worthing office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleIncredibly poor communication, ultimately resulting in the purchase falling through and money wasted. Having delayed the full building survey by several weeks, Get an Offer contacted me on the day it was due to go ahead to inform me that another buyer was offering a slightly higher amount and it would therefore ultimately be down to whoever could complete quicker. I had no choice but to continue with the survey as I could not at such short notice claim a refund. Shortly afterwards, being in a position to move ahead towards completion, Get an Offer went radio silent and did not answer any calls or emails. When I eventually managed to speak with them two weeks later they said the sale could no longer go through and that it was my fault for delaying. I now see online that the property was sold only weeks later (despite them saying the property was no longer on the market) for £500 above my agreed price. Very disappointed with the lack of information on the progress of the purchase, would actively avoid in all future property sales and will be pursuing action to claim the money I invested in the purchase.NegativeResponsiveness, Quality
Samuel · 24 August 2022
★★★★★ 5/5
GoogleI must Lewis was very professional in his way of dealing...
Angie · 26 March 2024
★★★★★ 5/5
GoogleDealt with Ray at GetanOffer and he was a pleasure to deal with.
Lee · 26 January 2024
★★★★★ 1/5
GoogleI found it a very difficult long process. Yes covid had some doing but it was from Nov until last week. I frequently had to deal with comments like 'I don't why you don't just take the vendors word for it'. I won't be using again but others have had a positive experience
Tracy · 24 August 2021
Agent replied · 23 August 2024
Hello Tracy,
Thank you for the comments. Unfortunately, I would agree that this was a particularly drawn-out process, it was very frustrating for us too as you had funds and wanted a quick completion. I'm very pleased the seller stuck with you, we were aware there were some delays getting acceptable answers with regards to the solicitors. You were very proactive dealing with solicitors pushing for answers which helped get this over the line.
The market has really moved on in the time since your offer was accepted and you've gotten a great investment. I wanted to wish you all the best with your future property investments.
Kind Regards,
Tom
★★★★★ 1/5
GoogleBooked a viewing for a property today for 16:45pm.
I called customer service around 17:00pm to check an agent was coming, they took my number & said they would get back to me soon.
It’s now an hour over my viewing time and no-one has called.
Lovely way to waste your Saturday :D
Sam · 24 August 2021
Agent replied · 23 August 2024
Hello Sam,
Thank you for the feedback, I am sorry to hear about your experience. We investigated this issue internally, it seems that you had the wrong day for your appointment. We're more than happy to reschedule appointments and again I'm sorry that no one was able to get back to you in time to let you know. We have put some extra processes in place to ensure that we can deliver a better customer experience in the future. It has been a difficult time with COVID, we're adapting how we arrange viewings during the pandemic.
I hope we will be able to help you in the future, I would be delighted to arrange any viewings that would help you find a property to suit you and your needs.
Kind Regards,
Tom Cranenburgh
★★★★★ 1/5
GoogleThe lack of communication is shocking between you and your buyers. They have no reliable customers and say they can get a quick sale when actually they just want more money as there fee is extremely expensive and they just knock you down on the property value.
Don’t go with them shocking customer service if you can call it that.
Shannon · 25 August 2018
Agent replied · 23 August 2024
Hello Shannon,
Thanks for your feedback.
I just wanted to express how upset I was with your review I saw today.
I’m not sure if it was written in the heat of the moment but I pride myself on communication. You have had my direct mobile number and I responded to every message (except when I was away on holiday for 5 days when my colleagues in the office was in contact with you) and I feel I have given you sound advice with regards to getting the lease extension information.
I conducted over 20 viewings on your home and gave you feedback on all of them.
Before you came to me you had issues with people changing their mind which is out of my control.
I have not charged you a penny so far and never tied you into an agreement, I also seemed to be the only agent that was able to get offers in the time we worked together.
I think you have a nice flat but we both know the issues with selling this property and wish you all the best moving forward.
I just had to express my disappointment with your comments as I have genuinely been wanting to help you and was just as angry and upset when our buyers changed their mind.
Kind Regards,
Tom.
★★★★★ 5/5
GoogleGet An Offer were helpful in arranging a second viewing of a property I was considering, and in getting answers to my questions.
Tony · 11 July 2025
★★★★★ 5/5
GoogleSo I have finally gone with Get me an offer to sell my house! Let’s hope for a good outcome and get my house sold fast!
Sophie · 11 May 2025
★★★★★ 3/5
GoogleThe property sale was not as quick as I expected and I had to drop the asking price, however the staff at Get an Offer were in contact regularly and did get me a number of viewings. I felt the fees were high considering the sale was no faster than any high street agency. Thanks for the help anyway.
Akhtar · 25 August 2016
Agent replied · 23 August 2024
Thanks for your feedback Mr Bhatti, I’m pleased to hear you were happy with the service. I agree this property took a little longer to get the offers we needed for you. But once you took our advice and expanded the price range we found buyer willing to make an acceptable offer.
Also being a Leasehold Property once Under Offer the Managing Agents took a little while to answer the enquires. We would always recommend getting the Management Pack ordered before a buyer is found to help save time in getting contracts exchanged.
★★★★★ 1/5
GoogleAbsolute joke of a company. If they seem dodgy it's because they are. Enquired over the phone about one property which price was POA but advertised as 'priced for a fast sell', told one price, arranged a viewing and and saw the place only to be told over the phone (had to find out over the phone as the guy showing me the property wasn't even the agent so he had no clue) afterwards it's 100K more. Don't waste your time
Raluca · 24 August 2021
★★★★★ 5/5
TrustpilotGetAnOffer were extremely helpful and…
GetAnOffer were extremely helpful and very knowledgeable. The whole team were amazing and made the process very easy and stress free. Would highly recommend Tom and the team.
Amy · 9 February 2022
★★★★★ 5/5
GoogleSold my property through a modern auction after I had buyers pull out at the last minute twice, explained everything clearly and were very helpful in completing the sale
R · 25 February 2025
★★★★★ 5/5
GoogleI have recently been dealing with Ray and he has been extremely professional and a great support whilst looking for a property.
Barbara · 27 December 2023
Agent replied · 23 August 2024
Thank You for your kind words.
★★★★★ 5/5
GoogleThe service I received from Ray Aguirre (Property Consultant) was amazing! As a first time buyer it is quite a daunting process however the quick responses and the professionalism made the whole process a lot smoother.PositiveResponsiveness, Quality, Professionalism
Jasmine · 24 August 2022
Agent replied · 23 August 2024
Thank You for your kind words.
★★★★★ 5/5
TrustpilotFantastic customer service
I spoke to Luke Colyer about a property query. He was very kind, helpful and gave honest/good answers as well as a quote. Brilliant customer service!
Zara · 11 February 2022
★★★★★ 3/5
GoogleAs a buyer I felt a bit uncomfortable not having any face to face contact with the agent. It was sometimes difficult to get hold of them on the phone and i often felt a bit out of the loop. However it meant I built up a relationship with the seller.
Amanda · 25 August 2019
Agent replied · 23 August 2024
Thanks for your review - I’m pleased we managed to get you moved. We had a lengthy chain to deal with on this sale so we're pleased your contact and relationship with the seller gave you confidence within the process. I wish you all the best for the future.
★★★★★ 5/5
GoogleGreat service, very helpful and professional! I delt with Ruby, will definitely recommend to family and friends.
Mummy · 27 December 2023
Agent replied · 23 August 2024
Thank you for your kind words.
★★★★★ 5/5
TrustpilotReally helpful and Ray was particularly…
Really helpful and Ray was particularly attentive to my requirements and offered fantastic guidance and support. Highly recommend the services.
Jesca · 26 April 2022
★★★★★ 5/5
TrustpilotCheerful and friendly people
Luke was extremely helpful and friendly. Kept in contact regularly answered Emails straight away. When above and beyond to help.
Ms · 8 April 2022
★★★★★ 5/5
GoogleAgile and responsive - Ray Aguirrea at GAO is a cut above the rest. Thank you for all your hard work.
Jacqueline · 24 August 2023
Agent replied · 23 August 2024
Thank you for taking the time to send a review.
★★★★★ 5/5
GoogleExcellent service from start to finish, the whole team at getanoffer really go above and beyond.
April · 27 November 2023
Agent replied · 23 August 2024
It’s been a pleasure to deal with you. Thank you for the positive review.
★★★★★ 5/5
TrustpilotExperienced Estate Agents
I use estate agents often and find most are your normal run of the mill however, these guys are brilliant.....Mr Cranenburgh I feel went above and beyond for me and my wife to help us sell our property and find our dream home. Very efficient and would highly recommend using these guys. The whole experience and process was a pleasure and I can not thank you enough!
Ash · 10 February 2022
★★★★★ 5/5
TrustpilotLewis was very knowledgeable polite and very respectful
We met this very nice respectful man called Lewis who talked us through how GAO strives to achieve a satisfactory outcome for its clients. We were so impressed that we put our own agents on notice and shall shortly be contacting him again with a view to moving forward.
John · 18 October 2023
★★★★★ 5/5
TrustpilotI wanted to view a property
I wanted to view a property, spoke to Ray who was very friendly and helpful
Rachel · 23 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
