Every review we hold for the Worsley office, from every platform, shown as written. First names only.
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1/5
GoogleNot sure these people actually are estate agents. They never respond to emails, don't answer their phones and when we went down to their office, they were more interested in their own conversation than the customers who had just entered their offices.
Perhaps it's a retirement home for ex-estate agents!?NegativeResponsiveness, Professionalism
Mr Β· 25 August 2021
Agent replied Β· 16 June 2024
Hello Mr Lee,
We have no emails or messages for yourself and none of our staff recall you visiting our office. If you'd like to reply with your email address or phone number, we'd be happy to assist.
Many thanks
Nick
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5/5
GoogleI wouldn't work with anybody else. I have used Ellenbrook for years now. They are professional, approachable and measured. They always have landlords and tenants interests at heart. No problem is too big or small. They always find a solution.
Highly recommended
Emma Β· 17 June 2022
Agent replied Β· 16 June 2024
Thanks for your kind words Emma.
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5/5
GoogleWould 100% recommend these estate agents! Like a breath of fresh air to deal with compared to past experiences with others. Any problems with had with house we rented off them would be dealt with quickly! Lovely people and hard workers! Well done guys πPositiveResponsiveness, Quality, Professionalism
Holly Β· 25 August 2021
Agent replied Β· 16 June 2024
Thank you for your lovely comments Holly! Best of luck in your new home.
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5/5
GoogleFrom start to finish the team have been professional responsive and extremely efficient. The turnaround from viewing to moving in was literally 2 weeks. I was introduced to the landlord. Would definitely recommend this company xPositiveResponsiveness, Quality, Professionalism, Value
Yvonne Β· 17 June 2021
Agent replied Β· 16 June 2024
Thanks so much Yvonne, all the best in your new home.
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5/5
GoogleHester and Gemma, Lucie have been very well and attentive throughout the entire process of me buying my first house.
pretty much a visit anytime can be accommodated.
patience as well
i would recommend them
Issac Β· 25 June 2024
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1/5
GoogleSTAY AWAY!!! APPALLING, DISGRACEFUL SERVICE. No communication, rented property left in disrepair, maintenance contractor entering the property without notice, rude agents and director.NegativeResponsiveness, Quality, Professionalism, Value
Teodosiy Β· 25 August 2022
Agent replied Β· 16 June 2024
Sorry, we have no tenants, landlords or other contacts under this name - evidently a fake or malicious review. Apologies if this is not case, happy to help with anything if you contact us via email or phone.
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5/5
GoogleVery happy with Nicks service. They've managed our properties for over 5 years. Highly recommend.
Elton Β· 17 June 2023
Agent replied Β· 16 June 2024
Thanks so much Elton, great doing business with you as always!
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5/5
GoogleGreat. Very helpful staff and always on hand if there are any issues.
Sophie Β· 23 February 2025
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5/5
GoogleEveryone I dealt with through ellenbrooke estates was very friendly and helpful. the move went very smoothly and I didnβt have one issue. very friendly and professional.
Josh Β· 17 June 2021
Agent replied Β· 16 June 2024
Thanks so much Josh, glad everything was up to scratch for you!
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1/5
GoogleIf I could give zero stars I would. No-one ever answers the phone, never reply to emails....disorganised and full of excuses.
Avoid if you are a Landlord or a Tenant!!!! Hopeless.
Anthony Β· 17 June 2020
Agent replied Β· 16 June 2024
This is clearly a false review. We have never spoke with this person nor have we received any phone calls, emails or messages from this person. Obviously FAKE and we will be reporting this comment for removal instantly - whoever is leaving this review, you are attempting to tarnish a good company image which has been around for 16+ years so please think about the damage this can cause to a small family business.
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5/5
GoogleBeen a tenant for almost 3 years with Parello. Always respond fast to any queries and always really fast with sending someone if needed. Only good things to say!
Π’Π°Π½Ρ Β· 18 March 2024
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5/5
GoogleI have used Ellenbrook a few times to lease out our place and they are awesome. Brian, nick and athrea are amazing. A ++
Jamie Β· 18 June 2019
Agent replied Β· 16 June 2024
Thanks so much for your kind words Jamie, much appreciated!
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5/5
GoogleLove this company, love the team, love how they operate, their response times and how they help and assist in every aspect!
Kimberley Β· 17 February 2024
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5/5
GoogleUsed Ellenbrook Estates for many years - always top notch service. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Russell Β· 17 June 2021
Agent replied Β· 16 June 2024
Thank you for your 5 star review Russ! It's a pleasure doing business with you.
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5/5
GoogleCannot fault Nick, Heather and Jane for their prompt and professional service. Liz P.PositiveProfessionalism
RENSHAW Β· 25 August 2021
Agent replied Β· 16 June 2024
Thank you for your 5 star review Liz! We are pleased you are happy with our service.
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5/5
GoogleExcellent personalised service. Very professional and polite dealings.We strongly recommend EllenbrookEstate,.
Sajjad Β· 17 June 2020
Agent replied Β· 16 June 2024
Thanks a lot Sajjad!
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5/5
GoogleHard working company. Would recommend them to any landlord.
Jo Β· 17 June 2020
Agent replied Β· 16 June 2024
Thanks so much Jo!
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5/5
GoogleExcellent service provided by the team at Ellenbrook! Renting from them couldnβt be easier! Always available and happy to help!
Kate Β· 17 June 2023
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5/5
GoogleLovely people to have helping your move go well.
Baz Β· 17 February 2024
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5/5
GoogleExceptional service and care
Malcolm Β· 17 June 2020
Agent replied Β· 16 June 2024
Thanks a lot Malc!
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1/5
GoogleI don't recommend this agency.
Gradiva Β· 17 June 2023
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4/5
GoogleRating only, no written review.
Tejal Β· 16 March 2026
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5/5
GoogleRating only, no written review.
Georgie Β· 16 February 2026
Agent replied Β· 16 April 2026
Thank you so much for the 5 star rating Georgie :)
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5/5
GoogleRating only, no written review.
Tiyaporno Β· 16 February 2026
Agent replied Β· 16 April 2026
Thank you for your 5 star rating Tiyaporn :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
