Trusted Agent profile Β· Worksop

William H Brown Worksop reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

243 reviews across 2 platforms

80 Bridge Street, Worksop, S80 1JA

William H Brown's office in Worksop, at 80 Bridge Street, is rated 4.6 out of 5 across 243 reviews on two platforms, including 239 Google reviews rated 4.7.

Google logo

4.7 / 5

239

Reviews on Google

This office

Yell logo

1.2 / 5

4

Reviews on Yell

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Worksop office, from every platform, shown as written. First names only.

5/5

Google

I've been dealing with Sally at WH Brown for a couple of years now, and honestly, I could not express in words just how incredible she has been throughout. From the very beginning, she has gone above and beyond in every possible way. Her level of support, professionalism, and genuine care is something you rarely come across these days, and I feel extremely fortunate to have had her guiding me through various property matters over the years. There has never been a single day where Sally hasn’t been available to help. No matter how big or small the issue, she listens patiently, responds promptly, and always finds a solution. Her dedication is unmatched you can tell she truly cares about the people she’s working with and not just the transaction. She treats you like a person, not just a client, and that makes all the difference.

Maicol Β· 10 August 2025

Agent replied Β· 9 October 2025

Thank you so much for your amazing review! We are grateful to have Sally as part of our team and it's wonderful to hear about the exceptional service she provides. Our goal is to always go above and beyond for our clients, and we are happy to have helped you with your property matters. Your words mean a lot to us and we look forward to continuing to provide top-notch support and care to all our customers. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

Would highly recommend Lewis at William H Brown Worksop. He went above & beyond to help my family get settled into our new home. Nothing was too much to ask.

Emily Β· 11 August 2025

Agent replied Β· 11 November 2024

Thank you so much for your kind words! We are thrilled to hear that Lewis provided exceptional service and helped your family settle into your new home. Our team at William H Brown Worksop takes great pride in going above and beyond for our clients. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Thank you Sarah for your help. Greatly appreciated

Josh Β· 16 February 2026

Agent replied Β· 16 April 2026

Thank you for taking the time to leave us such a positive review, Sarah! We are thrilled to hear that our team was able to make a difference for you. Your satisfaction is our top priority. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Recently had an offer on a house accepted and currently going through. I deal with estate agents all the time, George was great with the viewings and Carly on the sales side was terrific. TBF the whole team have been spot on. Highly recommended and be happy to use again. Thanks.

Paul Β· 16 October 2024

Agent replied Β· 22 October 2024

Thank you Paul for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

It was a pleasure to deal with William h brown, Truly was very helpful on my property valuation and George was very professional.would use again!

Maurice Β· 6 August 2025

Agent replied Β· 25 August 2025

Thank you for choosing William H Brown! We're thrilled to hear that Truly and George provided excellent service during your property valuation. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Google

profound dissatisfaction with the service I received from your branch, which led to the withdrawal of my offer. The primary issues encountered were a significant lack of communication, specifically unreturned phone calls, and the unsatisfactory performance of your recommended solicitor. Given these considerable concerns, I will no longer be utilizing your services. I intend to escalate my complaint to a higher authority within your organization for further review.

Hayley Β· 25 September 2025

Agent replied Β· 9 October 2025

We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at EAComplaints@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I have used WH Brown for several years. As a property investor I have been extremely pleased their agents. Sarah M. has been a fantastic letting agent. The quality of tenants and service has made my job as a landlord much easier and less stressful. Paul K.

Paul Β· 16 March 2026

Agent replied Β· 16 April 2026

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I have bought and sold through WHB now and always found them to be friendly and helpful and a pleasure to deal with! I have had a particularly good experience with Laura and George in the office, and I look forward to our continued good relationship in the future.

Alex Β· 16 February 2026

Agent replied Β· 16 April 2026

Thank you so much for your kind words! It's always our pleasure to provide you with a positive and seamless buying and selling experience. Laura and George are excellent members of our team and we're happy to have them assist you. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

What a great experience as being a first time buyer, Edward is an amazing mortgage consultant and could not do enough to help and inform myself and my partner. There was a slight hick up but it was dealt with promptly and was no fault of WHB. I cannot thank them enough for making what could be a stressful situation almost effortless.

Johnathon Β· 19 September 2023

Agent replied Β· 15 June 2024

Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Edward was helping us with the mortgage for our first home. He was amazing with everything . Always available and going back and forward in helping us. He is well prepared and he does his homework’s . We went there and he already prepared doc and everything was straight forward. A pleasure to work with such people. Thank you Ed.

Valentin Β· 19 September 2023

Agent replied Β· 15 June 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

I could not recommend William h Brown enough and in particular Sarah and Mellissa! They made the process so easy, relaxed and stress-free. In which I assumed it was going to be one of the most stressful experiences! It was the total opposite. Sarah communicated with me every step of the way... during the application process, inbetween the time for me to move, then even on the day, right up until days after the move! She supported me through each step and I felt so relaxed knowing I could speak to Sarah whenever I needed her and was there with her professional advice and support! I am so grateful for the effort and time that was put in and cannot thank them all enough!PositiveResponsiveness, Quality, Professionalism

Danielle Β· 16 June 2021

Agent replied Β· 15 June 2024

Thank you for taking the time to leave us this lovely review Danielle! Hope you have settled in to your new home well! Kind regards from the William H Brown team

5/5

Google

I'm acting as a guarantor for my son who is renting through the Worksop office. We dealt with Lewis Nadin in branch, who from the start was professional, very helpful, and made it a smooth process. Thanks Lewis 😁 …

Julie Β· 22 September 2024

Agent replied Β· 22 October 2024

Thank you for taking the time to leave us your 5* review Julie! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

1/5

Google

We have currently just sold our house with WHB and I wouldn’t personally recommend. My own experience with WHB hasn’t been the best as I’ve had to constantly chase for answers and updates when arranged phone calls and emails haven’t …

Rachel Β· 16 February 2026

Agent replied Β· 16 April 2026

Hello and thank you for taking the time to leave a rating. I’m sorry to see that your experience was less than satisfactory. Please be assured that all feedback is taken extremely seriously, and as a company, we are continuously looking at … More

5/5

Google

They have been excellent with us from the start of our process. From morgages ti house hunting to a sale. It's been stress free and easy. Can't not thank the team enough for they time and kindness

Jessica Β· 16 March 2026

Agent replied Β· 16 April 2026

Thank you for your kind words! It's always our goal to make the home buying process stress-free and seamless for our clients. We're so glad to hear your experience was a positive one. Thank you for choosing us to help with your mortgage, house-hunting, and sale. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Sarah and Melissa were so helpful when it came to renting our first property together! They dealt with my endless questions and processed everything really quickly for us, we viewed the property and were moved in that month! Once we were approved Sarah drove down so that we could enter the property one evening to take some measurements which was great. They continue to be incredibly helpful since we've moved in and would highly recommend them!

Ayesha Β· 16 June 2021

Agent replied Β· 15 June 2024

We wish you lots of luck in your first home together! Thank you for taking the time to leave us a review. Kind regards the lettings team

5/5

Google

Up to now I can only say that I have had a really good experience with nickole Watson and the rest of the team at W H BROWN and hope that it continues through the rest of my buying experience

James Β· 16 February 2026

Agent replied Β· 16 April 2026

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our team, especially Nickole, has provided you with a great experience so far and we look forward to continuing to make your buying experience exceptional. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Nickole has been excellent so far always keeping me informed and working hard to find me a purchase

Christopher Β· 29 May 2025

Agent replied Β· 9 October 2025

Thank you for your kind words! It makes our team happy to hear that Nickole has been providing excellent service and keeping you informed throughout the purchase process. We appreciate your support and are here to assist you every step of the way. Kind regards, Lucy, Customer Relations.

5/5

Google

Recently moved into a new rental, that I found through William h brown. I met with Lewis for a viewing about the property, and then began with the rental straight away and he was great throughout the process. Always fast to respond to any questions and gave me regular updates on the status of each part of the process which was very helpful as a first time renter, and also very patient with all the phone calls and inquiries from my behalf.

Shannon Β· 27 November 2024

Agent replied Β· 11 December 2024

Thank you for taking the time to leave us this amazing 5* review Shannon. Kind regards Lucy, Customer Relations.

5/5

Google

Sarah and Lewis are very proactive. Communication is great, tenant find quality is good, property management timescale is excellent, process efficiency is always great - can't fault them. Highly recommended.

Hazborn Β· 26 March 2026

Agent replied Β· 16 April 2026

Thank you for your great review! We are so glad to hear that you have had a positive experience with Sarah and Lewis. Our team always strives for timely communication and efficient processes. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Carly was fabulous from start to finish. She kept us up to date with all the processes and was always available to help when needed.

Claire Β· 2 January 2025

Agent replied Β· 9 January 2025

Thank you for your brilliant 5* review and thank you for your kind words Claire. Best wishes, Lucy, Customer Relations.

5/5

Google

I would like to thank nickola Watson for her hard work and team for finding a buyer for my property I am grateful for there hard work god bless thanks once again tc byexXxxx

Alauddin Β· 16 February 2026

Agent replied Β· 16 April 2026

Thank you for trusting our team to help sell your property! We are grateful for your kind words and are thrilled to have successfully found a buyer for you. Wishing you all the best! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I've recently sold my Mother's a house though Browns the service was highly professional we were kept informed at all stages of the of the sale. The agent I delt with was Kennedy Smails who was great answering all of our queries and her friendly sense of humour made it very easy to deal with a stressful time. I would highly recommend this office for all your housing needs. Thank you to the staff at the Worksop Office.

Alan Β· 22 September 2024

Agent replied Β· 22 October 2024

Many thanks for the fantastic recommendation and 5* review Alan. Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent service. Carly was extremely helpful and caring. Carly always kept us up to date and directed us in the right direction. So grateful for her support.

Lauren Β· 4 November 2024

Agent replied Β· 11 November 2024

It’s really lovely to read another 5* review Lauren. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.

5/5

Google

Had my property on with this agent and they were great from the very start. Truly was amazing on the valuation and Kennedy was great when getting my home on the market. 5 star

Keith Β· 11 August 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read William H Brown's Google reviews
The Trusted Agent

Is this your office? Claim your page.