Every review we hold for the Worksop office, from every platform, shown as written. First names only.
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5/5
GoogleIβve dealt with other estate agents before, but I can honestly say that William H Brown provided a truly first-class service. From the very start, the team was professional, efficient and proactive. Our property was let in no time which exceeded our expectations and made the whole experience stress-free.
Sarah and Lewis went above and beyond at every stage, keeping us updated, being transparent, answering questions promptly and making sure everything ran smoothly in readiness for the tenant move. Their knowledge, friendliness, and attention to detail made a huge difference, and I wouldnβt hesitate to recommend them to anyone looking to let or sell a property. Thank you to the power duo, we are truly grateful!
Lara Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you so much for your kind words! We are thrilled to hear that our team provided a first-class service and made your experience stress-free. Our team prides itself on being professional, efficient, and proactive, and we are grateful for the opportunity to help you with your property letting. Thank you for recommending us. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleHelped us by valuing, marketing and dealing with the sale of house. Jack was great when he came and valued the house, he took his time to take us through everything and answered any questions we had. And George helped to co-ordinate all viewings, making sure we had proper warning beforehand and once we accepted an offer helped get the paperwork moving quickly to get the sale moving as soon as possible. Thank you both very much.
Jack Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for trusting us with the sale of your house! Our team is dedicated to providing top-notch service and we're thrilled that Jack and George exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe had a great experience with William H Brown. The service was excellent, from start to finish. Lewis and Sarah were polite and courteous and professional with quick responses and clear communication throughout. The team was always easy to get in touch with and kept us well informed at every stage. Overall, a very smooth and positive experience, we would definitely recommend them.
Gaynor Β· 26 March 2026
Agent replied Β· 16 April 2026
Thank you for your kind words and for choosing William H Brown for your needs. We are thrilled to hear that you had a great experience with our team. We always strive to provide excellent service and clear communication throughout the process. Thank you for recommending us, it means a lot to us! Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe recently purchased our first home through William H Brown and had a good experience overall.
Thank you to Nickole for her help during the process and for keeping things moving along. As first-time buyers, we appreciated the support and communication along the way.
Thanks again to the team at William H Brown.
Caitlin Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you so much for choosing William H Brown for your first home purchase! We are thrilled to hear that you had a good experience and that our team, especially Nickole, was able to provide support and keep things moving along. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleFrom start to finish looking at a house to getting my key's all done in a few weeks was amazing..I can't thank the staff at William H Brown enough for been there every step of the way ...I would especially like to thank Tom for making my first meeting with him a fantastic experience and the banner we have is fantastic π.. also Lewis & sarah for been there on the end of the phone whenever I needed to know anything or vice versa π ..your all doing a fantastic job..
Many thanks Dawn Taylor...
Dawn Β· 16 April 2026
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5/5
GoogleA massive thank you to Laura, Jack and Sally for helping to sell my house and deal with my mortgage, the service and aftercare has been amazing, I have used William H brown for 5 houses now and wouldnβt use anyone else. Thank you
Gary Β· 26 March 2026
Agent replied Β· 16 April 2026
Thank you so much for your kind words and loyalty! It was an absolute pleasure helping you with the sale of your house and mortgage needs. We value your trust and are always here for your real estate needs. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleAs a buyer I recently purchased a property listed by this estate agent and used their in-house mortgage broker.
Everyone I encountered has been welcoming, friendly and upbeat. I mainly dealt with Laura and Sally who both were incredibly helpful. Sally even helped chasing my solicitor for me and things like that.
One thing to note I used one of their recommended solicitors which they set up for me, conveyancing direct. The guy was actually incredibly helpful, friendly and responsive; however, given it was meant to be an online service their online portal is pretty rubbish I couldn't upload anything to it so had to post lots of stuff.
Overall, amazing service. Really made things easy for me as a buyer. So thanks!
Dean Β· 4 April 2025
Agent replied Β· 24 April 2025
Thank you for your glowing 5* review Dean. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI contacted (out of hours) William H Brown, to get the ball rolling for the selling of my fatherβs house. Within minutes a young man from the business was ringing me organising a valuation which I needed for probate. He mentioned that staff work a later shift during the week in able to deal with people like myself who work past office hours - I thought this was amazing! And definitely helped my situation. I then had a wonderful young lady named Truly from the Worksop office in Nottinghamshire visit me at my fatherβs address and explain everything meticulously. Truly was relaxed, compassionate about our situation and explained in great detail our options. Truly wasnβt pushy which in all honesty having dealt with another estate agent the previous day I was expecting her to be. She is an asset to William H Brown and although I am only at the beginning of the process of selling, I already feel reassured that my fatherβs estate is in capable and trustworthy hands. Thank you!!
Claire Β· 3 March 2025
Agent replied Β· 25 May 2025
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe have just completed the purchase of our first home through William H Brown, and Laura has been nothing short of incredible. As many people experience, there were plenty of twists and turns all the way through the process, but each and β¦
Andrew Β· 16 February 2026
Agent replied Β· 16 April 2026
Congratulations on becoming homeowners and thank you for choosing William H Brown! We are thrilled that Laura was able to provide you with exceptional service and make your home buying experience as smooth as possible. Thank you for your β¦ More
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5/5
GoogleAbsolutely brilliant service from start to finish. Laura handled our sale brilliantly. Our buyers drove a hard bargain but we agreed a price and the sale went smoothly from there.
Would thoroughly recommend Williams H Brown Worksop branch.
Rachael Β· 19 March 2026
Agent replied Β· 16 April 2026
Thank you for your kind words! We're so glad to hear that you had a positive experience with Laura and our team here at Williams H Brown. It was a pleasure working with you and we truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleWe have just purchase our first home, we were not sure in what we were really doing and sally talked us through everything and made the process really easy. Step by step everyone kept in contact with us and every detail was covered. Laura was only ever a phone call away and always got back to us with extreme haste. From start to finish they made our move seem easy I didnt know what everyone ment when buying a house is stressful because that is far from what we found it! An absolutely fab team and we are so greatful.
Jamlovestoast Β· 8 November 2024
Agent replied Β· 11 November 2024
Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
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5/5
GoogleThanks to Nickole for her help with my recent property purchase. She stayed on top of everything and was always professional and easy to reach. I really appreciated the steady flow of information.
Suraj Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for the kind words and for choosing us for your property purchase! We are thrilled to hear that Nickole provided excellent service and was always readily available to assist you. We strive for professionalism and transparent communication throughout the process. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleWe had such a brilliant experience with Sarah and Lewis at William H Brown. From start to finish they were professional, approachable and genuinely cared about getting everything over the line smoothly. Communication was spot on, always quick to respond and happy to explain things clearly, which made the whole process feel far less stressful.
They really went the extra mile for us and we couldnβt be more grateful. A fantastic team and a credit to the branch, highly recommend!
Ashley Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for your amazing review! Our team at William H Brown is dedicated to providing top-notch service to all our customers. We truly appreciate your kind words and are thrilled to hear about your positive experience. Thanks for choosing us and recommending our branch! Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWas a great experience to deal with William H Brown, Lewis was extremely helpful and went out of his way to answer all my questions. Very professional and excellent service. Would highly recommend. Thank you!
Amy Β· 16 February 2026
Agent replied Β· 16 April 2026
Thank you for the kind words! We are so glad to hear that you had a great experience with our team at William H Brown. We take pride in providing excellent service and are happy to hear that Lewis went above and beyond for you. Thank you for recommending us! Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleFantastic help amazing people to work with went above and beyond to help a massive thank you to Sarah and Lewis appreciated all their help definitely would recommend WHB
Laura Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you so much for your kind words! We are thrilled to hear that our team provided you with fantastic help and went above and beyond. We are grateful for your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleI dealt with Nickole for the purchase of my new home. She was friendly, efficient and professional throughout the process and kept me up to date.
Kim Β· 16 March 2026
Agent replied Β· 16 April 2026
"Thank you so much for your kind words, we are thrilled that Nickole provided you with exceptional service during your home buying journey. It means a lot to us that you had a positive experience and we hope you love your new home. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleThanks for the support with the recent purchase via auction. Made the process very easy to navigate through. Thanks to Laura in particular ππ» β¦
Graham Β· 16 February 2026
Agent replied Β· 16 April 2026
Thank you for choosing our auction for your purchase! We're thrilled to hear that Laura made the process easy and enjoyable for you. It was our pleasure serving you. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleNickole Watson was easy to work with answered all my questions and helped me with everything I needed 10/10
Danny Β· 2 April 2026
Agent replied Β· 16 April 2026
Thank you so much for your kind words! We strive to provide excellent customer service and we're glad that we were able to meet your needs. It was a pleasure working with you. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleKennedy and the team have really looked after us during the selling of the house, I can't recommend her and the team highly enough.
Dan Β· 16 February 2026
Agent replied Β· 16 April 2026
Thank you so much for your kind words! We are dedicated to providing excellent service to our clients and we are thrilled to hear that we were able to meet your expectations. It was a pleasure assisting you with the sale of your house! Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleI cant praise them highly enough. Sarah and the team bent over backwards to get us into our new family home. Many thanks.
Connor Β· 16 February 2026
Agent replied Β· 16 April 2026
We are thrilled to have been a part of your journey to your new family home! It was our pleasure to go above and beyond for you. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleNickole Watson is a very nice agent, who took the time to answer my questions, giving ample opportunity to explore the property, and even going the extra mile by accompanying me outside despite the rain, which reflects her professionalism and genuine kindness.
Ffiona Β· 10 August 2025
Agent replied Β· 9 October 2025
Thank you for your glowing review of our agent, Nickole Watson! We take pride in providing exceptional service and are thrilled to hear she exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team
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1/5
GoogleI have to honestly say Iβve never experienced a poorer customer experience than dealing with WH Brown in Worksop.
Once the sale was agreed it went completely downhill and what should have been a very straightforward transaction turned into a complete nightmare.
Constantly being ignored both by email and phone calls.
Never responded too and when I finally did get to speak to the agent it was days sometimes weeks before an update was given.
Worksop is inundated with estate agents. Do yourself a favour and save yourself hours of chasing and stress and use one of the others
Avoid at all costs
Lisa Β· 19 October 2023
Agent replied Β· 15 June 2024
Please do contact us via complianceresidential@sequencehome.co.uk if you wish to discuss further your rating and any concerns you may have. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWere buying our first home with William H Brown, our mortgage broker Ed is very reliable and knowledgeable- available to chat via email or phone, and will follow up with a call to check if everything is understood. Initial introduction was brilliant, talked us through the whole process and found us the mortgage product that we wanted in a very short amount of time, and was genuinely happy for us when it was accepted. The lady who showed us round the property initially Kennedy is lovely and is very quick to come back on any questions you may have regarding he property. Carly also lovely to chat to on the phone and quick to comeback on any questions we had- overall top service, will definitely recommend :) thanks again, Aimee & Andrew
Aimee Β· 20 August 2023
Agent replied Β· 15 June 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
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5/5
GoogleI popped in to the Worksop branch to ask for help that I needed right away which was unrelated to this branch and Claire was welcoming and immediately was happy to help. Iβm very grateful for the assistance in buying a house even though it wasnβt through this branch. What a good deed! Thank you.
Jane Β· 4 December 2024
Agent replied Β· 11 December 2024
Thank you for taking the time to leave us this amazing 5* review Jane. Kind regards Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.