Every review we hold for the Worksop office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotPlease please take note - GANGSTERS
Please please take note the sales people are all nicely nice but as soon as you have exchanged contracts the fun begins . Absolute gangsters even threatened me if I kept complaining about the issues . I'm 2 years in now and the biggest mistake ever was buying a Gleeson home I am happy to discuss issues with anyone and even the papers area welcome to contact me. I note they are building new homes in Spennymoor now and I feel sorry for anyone buying them
Aycliffe · 11 October 2019
★★★★★ 1/5
TrustpilotDo you want be healthy?
Will you want be healthy? Avoid any business with them.They are very, very, very poor quality. You couldn't find all mistakes, neglected and intentional scams during the inspection. There are a lot of hidden mistakes even during usage of hauses are invisible. Few of mistakes are visible when warranty runs out and you are alone with mistakes. And them could be costly.They do not repair all complains. Only easy for to do. Gleeson hasn't obdusman and is not available independent negotiator. If you have any dispute with them, only in the court. I move in as first on estate and I have watching progress when hauses growed. You will not see that. Believe meIt was a worster spend money in my live.
Mr · 4 October 2019
★★★★★ 1/5
TrustpilotGleeson Homes Rosebank Liverpool
Moved into Gleeson homes Rosebank Liverpool in July been the worst time of our lives. So much stuff not completed I would be here forever trying to write it all down. Right now our lives feel ruined. The beautiful new build we where promised is nothing short of a home from hell. Uneven walls, wrong pipes, Ill fitting plugs, non working plugs, faulty electrics, half done plastering, vinyl floor cut short and bumpy, carpet miss laid and bumpy, windows doors bathrooms all not sealed properly, things we paid for not done, spent the first few months with a front door on what should of been our back door and when they finally fitted the right back door they ruined all the walls around it, let themselves into our hone and ripped our kitchen out without permission to get to a blocked drain and then when they re fitted our kitchen the cupboards left with holes and dints in huge hole is the wall so you can see insulation, broken extractor fans, cracks everywhere, bits of skirting missing, panels of the cupboards missing. We also had to fight for a path in front of our house as it wasn’t disability friendly (just covered with stones) as my partner has to sometimes use a wheelchair. Honestly I could go on but the list is endless. We new there would be snags but this is more than snags. The original building manager has been sacked because the state of all the houses in the site, and the amount of complaints he got (he had an awful attitude and couldn’t control his staff or his own temper) So now currently we have had to live in a dusty house as they have had to re-plaster and re paint everywhere and waiting for a new kitchen and honestly the dust is so thick. They wouldn’t accommodate us and just kept saying we will hoover even though the plasterer was saying that it wasn’t safe to be there because the dust will keep falling. All my lovely new and old belongings are ruined and all stuff is just dirty. The new plasterer and electrician have said our home looks like it was done by cow boy builders and it’s the worst they have ever seen. But honestly when you see these things in the media you never think it would happen to you. Our lives are currently ruined.
B · 13 September 2019
★★★★★ 5/5
TrustpilotGoing above and beyond to help out
Going above and beyond to help out. Excellent engagement with client,taking time to explain .
Memory · 11 February 2024
Agent replied · 13 June 2024
Thank you for your reviewWe really appreciate you taking the time to feed back to us in this wayKind RegardsGleeson Homes
★★★★★ 1/5
TrustpilotGleeson Homes C.E.O. gets the sack.
Following a 'no reply' from my second email to the C.E.O. of Gleeson Homes, I now find out that he has had the sack, so I can only assume I have no chance that anyone will follow up my complaint.I have, however, sent an email to Gleeson Head Office asking if they could let me have the email address of the new 'stand in' C.E.O. (ex Keepmoat C.E.O.), but again, I will not be holding my breath for a response, let along resolution to my complaint.
Eugene · 9 July 2019
★★★★★ 1/5
TrustpilotSecond email to C.E.O. of Gleeson Homes
It is well over a week since I sent my second email of complaint to the C.E.O. of Gleeson Homes, and like the first, I have not had either an acknowledgement nor response. I fail to see why such a company is not bothered about feedback, good or bad, that is posted about it.I only hope that when I do eventually get the keys to my new home, that the finish of it is of a high standard due to the time it is taking them to build it. One can live in hope!!!!
Eugene · 26 June 2019
★★★★★ 1/5
TrustpilotBe aware of extending completion dates.
I recently reserved a new Gleeson property on their Grimsby Development.Following this I decided to read some of the reviews that other purchasers had left on various media sites. At the time I thought some of the comments were a bit harsh, BUT HOW WRONG I WAS. In hindsight I ought to have read the reviews first.Once I had Exchanged Contacts for the property and paid my deposit, that's when the completion date of the property started getting extended. I sent a complaint email to the CEO but never received any response from it. I assume he receives that many he just ignores them or passes them on to someone else that does just the same. My advice to other prospective purchasers has to be get a firm completion date before parting with your money unless you are very flexible on your move-in date.
Eugene · 8 June 2019
★★★★★ 1/5
TrustpilotStay away
Stay away. I will not be dealing with this company again, I'm just glad I didn't go any further than the initial stages as that was enough stress. They put the prices up even after they have agreed an initial price with you, if that's the kind of management that's running Gleeson, I don't know what house quality can be expected and I'd rather not know, just be careful with your hard earned money with this company.
Nick · 27 July 2020
★★★★★ 1/5
Trustpilot0*. If you value your money and time, do not buy from Gleesons
Problem after problem. Bought our home a year ago and had issues since completion. The reviews say it all
Very · 3 November 2023
Agent replied · 13 June 2024
Good MorningWe are sorry to hear that you have had some issues with your new home. Please ensure any issues are reported via your My Gleeson portal. As a responsible developer, we will be sure to attend to any issues that fall within he scope of your 10 NHBC Buildmark warranty, the first two years of which are our responsibility.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotGreat help and advise
I recently went to the show houses in Middlestone meadows near Spennymoor the advisors called Jane she went out of her way to show me what houses are available at this time and general advice Regards Colin
Colin · 28 January 2022
Agent replied · 13 June 2024
Hi Colin, thank you for your review. It is much appreciated and Jane will appreciate the great feedback. Regards
★★★★★ 1/5
TrustpilotPoor aftersales
Poor aftersales. Don’t care about defects
Valued · 12 July 2024
Agent replied · 26 October 2024
Thank you for your review.At Gleeson we are committed to rectifying any defects that for part of your NHBC Buildmark Warranty. Please can you share with us your development name an plot number so that we can investigate your comments?Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotSharon and Josh at Rainsborough park…
Sharon and Josh at Rainsborough park have been amazing the full journey and can’t thank them enough!
Sophie · 29 November 2023
Agent replied · 13 June 2024
Thank you for your kind review Sophie.It's great to hear how well you have been looked after through your entire Gleeson journey.We will be sure to pass your kind words onto the team at Rainsborough ParkKind RegardsGleeson Homes
★★★★★ 1/5
TrustpilotHorrible company to work for
Horrible company to work for, the work load is gruelling, the pay is so low it’s offending. The site agents are all friends from people “above” you know what It means it’s them against you that’s how this company runs it’s sites and that is every single site! Your lucky to be paid what you are owed. Never ever again will I ever work for gleeson homes the industry would be a better place without them
Do · 9 July 2020
★★★★★ 3/5
TrustpilotGreat service from sales team
Great service from sales team. Unfortunately we've had a lot of issues with the house such as leaking pipes onto kitchen ceiling, door wouldn't lock properly, paint splashes etc. So we were not as happy with the finish of the house
MRS · 25 February 2021
Agent replied · 13 June 2024
Hi Mrs Warhurst, I am sorry to hear about the experience you are having with Gleeson. I have passed your details over to our customer care department and someone will be in contact shortly. Thank you.
★★★★★ 5/5
TrustpilotPurchased my first house with gleeson 2…
Purchased my first house with gleeson 2 years ago next month. Was very satisfied with everything from the get go, the sales team were fantastic with helping me out as I was new to the full process
Daniel · 22 November 2021
Agent replied · 13 June 2024
Hi Daniel, thank you very much for your review. We love to hear about our customers experiences and their home buying journey.
★★★★★ 1/5
TrustpilotWe do not recommend houses from…
We do not recommend houses from Glessson, they are delivered in an unfinished state, built quickly, not correctly! Lots of basic bugs, all beautifully before picking up the keys. After that, no contact, they promise it ends there, the two-year warranty is just a lie! A lot to write but why - watch out for them!!!!!
Ewelina · 13 April 2023
★★★★★ 3/5
TrustpilotVery helpful
Very helpful, lovely sales team. Took good care of me and kept me informed every step
Catherine · 12 November 2023
Agent replied · 13 June 2024
Thanks you for your kind words CatherineIts great to hear that our sales team have looked after you so well and have left a lasting positive impression on you!Kind regardsGleeson Homes
★★★★★ 5/5
TrustpilotGrate customer service from kit today…
Grate customer service from kit today at Gleeson homes called me to give a emergency telephone number while lock down .This is my 2nd glesson home from Ashley and David sales to kit in head office and jack on site ( who sadly left) all my snags got done by jack very quickly had problem with shower Mb heating was out all problems delt with ...today was a nice touch of kit ..Thank you kit
Nikki · 31 March 2020
★★★★★ 1/5
TrustpilotStay clear of gleeson homes!
Stay clear of gleeson homes, full of cowboys, probably picked the “builders” up from the job centre and told them to do their best, weeks old houses are damp and mouldy the company are damaging pre existing houses purely to make a profit and refuse to fix thousands of pounds worth of damage they have caused, avoid at all costs.
Paige · 10 November 2022
★★★★★ 5/5
TrustpilotGreat experience with Tina
Great experience with Tina Friendly, knowledgeable,Very helpful.Thank you 😊
Isabella · 31 March 2024
Agent replied · 13 June 2024
Thank you for your review IsabellaWe really appreciate your kind works regarding your recent experience meeting our sales executive Tina.Thank you for taking the time to leave us your feedback.Kind RegardsGleeson Homes
★★★★★ 1/5
TrustpilotWorst house builders in the country by…
Worst house builders in the country by far!!! Absolute cowboysCan't believe they have the cheek to sign houses off the brickworks appalling even after repairs it's still terrible, snags are all apparently repaired but to an absolute appalling standard mould everywhere gardens are awfull nothing but kids building these houses PLEASE AVOID THEM DO NOT BUY!!!!!!!!!!
JM · 18 March 2023
★★★★★ 5/5
TrustpilotThe sales team is really helpful
The sales team is really helpful. All the staffs are really professional.
Elvis · 20 January 2024
Agent replied · 13 June 2024
Thank you for your review ElvisYour kind words are really appreciated!Many thanksGleeson Homes
★★★★★ 5/5
TrustpilotKaren wolley ,She was amazing and…
Karen wolley ,She was amazing and straight to the point and well detailed
Damilare · 29 December 2023
Agent replied · 13 June 2024
Thank you for your review Damilare.We are pleased to hear how well our Sales Executive Karen is looking after you - please do not hesitate to call her should you need any further assistance.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotI am so pleased with the staff at…
I am so pleased with the staff at balderstone site especially jamie who has been so helpful, he was very approachable and made our journey so pleasant and stress free. Very friendly and supportive. Thankyou for all the help.
Rehana · 19 January 2021
Agent replied · 13 June 2024
Hi Rehana. Thank you very much for your review. We love to hear about our customers experiences and their home buying journey.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
