Every review we hold for the Redditch office, from every platform, shown as written. First names only.
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5/5
GoogleA big thank you to the whole team, Amey, Chloe and Freya. After informing Dixons that the tenant was moving out, they had new tenants moved into the property within a month and sorted everything, over xmas and new year as well !
Eamonn Β· 14 June 2023
Agent replied Β· 13 June 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
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5/5
GoogleA great service from start to finish. The whole process was managed timely and with ease. Communication was fantastic and we went from viewing to moving in within 3 weeks. Kate and Chloe are lovely to deal with and made, what can be a stressful situation, a really smooth experience. Thank you ladies
Carla Β· 14 June 2022
Agent replied Β· 13 June 2024
Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.
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5/5
GoogleChloe and Kate are wonderful. Professional and very helpful. Whilst I did encounter some exit issues, mainly around a lack of communication (NOTE - this was not their office or anything under their control), the Redditch team are always on-hand to help.
Beck Β· 14 June 2023
Agent replied Β· 13 June 2024
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe have been dealing with Amanda Kingett who showed us around the house we are now in the process of buying. She was friendly and professional, always responding to queries within a very short space of time. She seems to operate in a fair and honest way, too, which is very important to us. Thank you very much!
Rhiannon Β· 14 June 2021
Agent replied Β· 13 June 2024
Thank you for your wonderful comments and 5* review. Best wishes, Lucy, Customer Relations
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5/5
GoogleStaff are all very friendly and really helpful - available at a momentβs notice to help with any queries and made the whole process very easy.
Lowri Β· 14 May 2024
Agent replied Β· 13 June 2024
Many thanks Lowri Evans for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleDixons were absolutely excellent in securing me a rental property. Staff are really friendly and always available to help. Holly in particular was amazing throughout my house move. I would definitely recommend them.
Samantha Β· 16 December 2023
Agent replied Β· 13 June 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleDixons were absolutely excellent in securing me a rental property. Staff are really friendly and always available to help. Holly in particular was amazing throughout my house move. I would definitely recommend them.
Samantha Β· 29 November 2023
Agent replied Β· 25 August 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleThis was my first rental property, Amey and Katie couldnβt have been more helpful.
Showed an interest throughout the project and let three of the four rooms within two days of advertising.
Great tenants, great service, helpful, friendly, professional and patient, which was great because I didnβt really know what I was doing.PositiveResponsiveness, Quality, Professionalism
Steve Β· 26 August 2021
Agent replied Β· 13 June 2024
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
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5/5
GoogleThank you Amy for the excellent service. Made the experience very pleasant and painless.
Austin Β· 19 June 2019
Agent replied Β· 17 June 2024
Thank you Austin for the 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Best wishes, Lucy.
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5/5
GoogleThey have been amazing right up to when I moved in and even after have been supportive and there when needed ππ β¦
Finley Β· 14 May 2024
Agent replied Β· 13 June 2024
Thank you for your 5* review Finley Fletcher. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
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5/5
GoogleFrom start to finish, Chloe and Freya remained very professional and was there to answer any questions we had at anytime. All staff at Dixons Redditch are more than happy to go the extra mile to help
Josh Β· 14 June 2023
Agent replied Β· 13 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleIβm very satisfied with the way Iβm being treated and attended to by the Dixon staff Redditch branch. My appreciation goes to Freya and Chloe. Thanks all the way. We are now settled in our new property.
Adeleke Β· 14 June 2023
Agent replied Β· 13 June 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleDixons has been amazing at helping us find a home. Holly in particular who helped us look around properties with ease. Would recommend them to anyone π β¦
Rosie Β· 15 January 2024
Agent replied Β· 13 June 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleTerri from PMC is fantastic to deal with, very efficient and pays attention to the smaller details, it really is a pleasure to work with her for property maintenance issues as she is not only very good at her job she is a lovely person ;-)
Neil Β· 18 June 2022
Agent replied Β· 17 June 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleAmey & Kate are both amazing. Quick & very professional. We saw a property and 6 days later moved in. Quick smooth process and both so friendly. We had been let down by another estate agent and they restored our faith, very grateful for their service thank you both!PositiveResponsiveness, Quality, Professionalism, Value
Alicia Β· 14 June 2021
Agent replied Β· 13 June 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleHad an amazing experience with the whole Dixon team at Redditch. Would recommend them with any second though.
Thanks a lot.
Raul Β· 14 April 2024
Agent replied Β· 13 June 2024
Thank you raul suvera for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleAmazing support, great communication, and with us every step of the way. I couldnβt recommend Dixons enough! Lisa, the branch manager, is a superhero, thank you for helping us buy our forever home!
Matt Β· 14 June 2023
Agent replied Β· 13 June 2024
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleVery friendly customer service. I found the whole experience as a first time renter easy and stress free. Would recomend
Becca Β· 14 April 2024
Agent replied Β· 13 June 2024
Fantastic to see another 5* review for our local team and read your wonderful comments! I shall make sure the local team are made aware. Best wishes, Scott @ Customer Care.
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5/5
GoogleJust completed a tenancy with the Dixonβs letting team in redditch. First class service. All completed in a couple of days no hassle and the team there are extremely helpful and canβt do enough to help. Thanks very much to Kate and Amey for a very professionally handled experience.PositiveProfessionalism
Rob Β· 14 June 2021
Agent replied Β· 13 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
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5/5
GoogleThe team here have been extremely friendly and have gone above and beyond to keep me updated with each step of the letting process. Got things done- quickly! Couldnβt recommend them enough!
Laura Β· 14 June 2023
Agent replied Β· 13 June 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleHouse hunting and moving in process made easier, all thanks to the amazing team at Dixons. Always ready to assist and just a phone call away when ever i needed them xxxx.
Chengetai Β· 14 June 2023
Agent replied Β· 13 June 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
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5/5
GoogleGreat experience with the lettings team. Thank you all so much for your help & support!
Jade Β· 14 May 2024
Agent replied Β· 13 June 2024
Jade Holmes thanks for leaving us your brilliant 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleMy concern was well handled by Terri-Ann Wikes who did not only provide information regarding the information I needed but also advised on the possible options to reduce cost. Thanks
Matt Β· 14 June 2023
Agent replied Β· 13 June 2024
Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleBrilliant agency when renting a house. We have just moved in and had a few complications, non fault of the agency. Amy, senior letting advisor was brilliant through the whole process. Getting back to me instantly with any calls and checking everything was getting sorted. Quickest and most efficient agency I've dealt with.
Jessica Β· 15 June 2019
Agent replied Β· 13 June 2024
Hi Jessica, thank you for your 5* review and kind comments. It's good to hear that you were provided with quick and efficient service. Kind regards, Mike.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.