Every review we hold for the Redditch office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleWe've been using Dixons service for a little over 4 years now for our rental properties (having tried most other high street agents) and really can't fault the service.
They're always on top of things, quick to respond to problems/queries and keep vacant periods to an absolute minimum.
Couldn't recommend them highly enough as a Lettings Agent.PositiveResponsiveness, Quality, Professionalism, Value
Tom Β· 26 August 2023
Agent replied Β· 13 June 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleI was very impressed with Dixons letting especially Amey who really helped me find the right property and was helpful the whole way through the whole process she is certainly a credit to the company
Kevin Β· 14 June 2020
Agent replied Β· 13 June 2024
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Best wishes, Lucy.
β
β
β
β
β
5/5
GoogleWould recommend Kate and her team to anyone looking to let a property in the area. Friendly, efficient and great communication always.PositiveResponsiveness, Quality, Professionalism
Max Β· 14 June 2022
Agent replied Β· 13 June 2024
Thank you for your amazing 5* review and recommendation. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleFirst time using Dixons For property rental. First class service, special mention to Amey, very Efficient, professional and friendly. Would definitely recommend π β¦
Emma Β· 14 June 2022
Agent replied Β· 13 June 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleIt was a pleasure working with Jewel; she was very helpful and informative. I have and will continue to recommend Jewel as she made my mortgage process swift and easy.
Rachel Β· 14 June 2021
Agent replied Β· 13 June 2024
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
β
β
β
β
β
5/5
GoogleWe as a contractor for Dixons countrywide have been working alongside the branch team and Terri-Ann at Leamington pmc for a number of years. in both cases we have found the staff in the branch to be excellent and supportive and helpful and the same can be said about Terri Ann works with us closely on resolving tenant repair / remedial issues and is always professional and reacts speedily and efficiently
Gail Β· 14 June 2022
Agent replied Β· 13 June 2024
Thank you for your excellent 5* review. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleMegan and Holly have been fantastic throughout my experience in letting my property. They have talked me through everything each step of the way and have always been there to answer any questions, nomatter how silly!
Anna Β· 27 October 2024
Agent replied Β· 9 November 2024
Thank you for your 5* review Anna. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleKate and the team at Dixons are great! Really helpful and supportive. Whenever we need them their support they are there thank you so muchPositiveResponsiveness, Quality, Professionalism, Value
Lee Β· 18 June 2021
Agent replied Β· 17 June 2024
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
β
β
β
β
β
5/5
GoogleAfter trying a local independent agent in Redditch to sell my property I was left feeling completely dis-satisfied. I then instructed Dixons Estate Agent and from the outset the level of customer service was impeccable, communication from the whole team from start to finish was brilliant , nothing was too much trouble
They marketed my property and generated interest straight away until the point they effectively negotiated an offer I was happy with. The service was smooth and friendly and I would have no hesitation to use them again in the future. A big Thank you to DIXONSβ
James Β· 18 June 2020
Agent replied Β· 17 June 2024
Thank you for your 5* review! I will of course make sure your kind comments are passed onward to our local team. Best wishes, Scott
β
β
β
β
β
5/5
GoogleAfter me and my partner expressed how we needed to move into a rental property within a very short timeframe but also wanted somewhere that suited us, Amey guaranteed she would find us somewhere and get us in as soon as possible & she definitely lived up to that promise, she was dedicated, booked us lots of viewings & even came out on a Sunday so we could get our keys! Just want to thank her for her patience and hard work, canβt recommend Dixons enough!
Rhianna Β· 14 June 2020
Agent replied Β· 13 June 2024
Thank you for taking the time to leave us your wonderful 5* recommendation! It is great to read such positive words and I will of course make sure your kind words are made known to the team. Best wishes, Scott
β
β
β
β
β
5/5
GoogleMy partner and I have had a fantastic experience with Kate and Amey at Dixons, they've been very professional and helpful with the move into a rental property with them.
They've answered any questions asked quickly and also kept in touch with us until the day of picking up the keys. (which was today with Amey)
What's really stood out for us is they do care about their tenants, after the previous property (through a different lettings agents) with a landlord from hell, making our lives miserable with lack of repairs and the lettings agents being no better. They reassured us that the house was for us with an amazing landlady who would make sure we would be in a cared for home with no problems.
Highly recommend Dixons as the place to go for a rental property.
Sarah Β· 14 June 2020
Agent replied Β· 13 June 2024
Thank you for your 5* review! I will make sure your kind words are forwarded onward to the local team. Best wishes, Scott
β
β
β
β
β
5/5
GoogleAmey at Dixons was amazing and went above and beyond to help me and my family find our perfect home to rent. We had in mind what we wanted and having a dog made that even harder but she did not dissapoint. She found us our perfect home and we moved in within a matter of weeks and we love it here. Other estate agents in the area did not come close to providing the service I received from Amey and Dixons as a whole, so thank you. We will he back in a couple of years when we are looking to buy and have and will continue to recommend to all family and friends.
Keyleigh Β· 14 June 2020
Agent replied Β· 13 June 2024
Thank you for your wonderful 5* review! It is great to read your comments and I will make sure they are brought to the full teams attention. Best wishes, Stay safe! Scott @ Customer Relations.
β
β
β
β
β
5/5
GoogleGreat people here, very friendly and helpful, thanks Chloe ππΌ β¦
Vincent Β· 14 June 2023
Agent replied Β· 13 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleAmy and Kate were very professional and friendly helped me out a great deal on finding a lovely property to rent thank you both for making a stressful time very easy
Lynda Β· 18 June 2020
Agent replied Β· 17 June 2024
Thank you so much for your wonderful review and 5*'s! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott
β
β
β
β
β
5/5
GoogleFaultless service from this estate agents and a special mention to Amey who was amazing every step of process. Thanks for helping me :-)PositiveResponsiveness, Quality, Professionalism
Matty Β· 18 June 2021
Agent replied Β· 17 June 2024
Many thanks for the great 5* review. Kind regards, Lucy, Customer Relations
β
β
β
β
β
5/5
GoogleHighly recommend the team at Dixonβs for selling & buying! Weβve used Lisa & her team to sell our last 2 houses & they have done a fantastic job both times. Sold quickly & got us the best price. The team kept us informed every step of the way & dealt with every little query professionally. Nothing was ever too much trouble. Lisa helped us to ensure the sale & upward chain progressed smoothly to completion. Thank you so much for everything & we would never use anybody else to sell our house.
Claire Β· 15 June 2019
Agent replied Β· 13 June 2024
Thanks Claire, for your great review and recommendation about the professional and effective service you have consistently recieved from the team at Dixons Estate Agents, Redditch. Best wishes, Tracey.
β
β
β
β
β
5/5
GoogleWe moved into our rental property at the end of March and cannot fault any aspect of the service that was provided. Kate the lettings manager and Amy who moved us in were exceptional right from the first point of contact. Quick to return my calls, organise viewings, give feedback and explain everything in a way that we understood having not rented for a few years. They were friendly, kind, understanding and went above and beyond in every way. If I were ever to have a property I needed to rent out I would have no hesitation to use the team at Dixons in Redditch.
Jemma Β· 15 June 2019
Agent replied Β· 13 June 2024
Hi Jemma, thank you for the excellent 5* review and recommendation. As always, it is a pleasure to hear excellent feedback about the service we provide to our customers. I will pass your comments on to Kate, Amy and everyone involved at the Dixons branch.
Many thanks, Lucy.
β
β
β
β
β
5/5
GoogleIt was a pleasure dealing with the Dixon's team in Redditch. Very helpful and prompt service from Megan and Amey with whom we had the majority of our contact whilst finding a property to rent. Thanks all
Phil Β· 26 July 2024
Agent replied Β· 25 August 2024
Many thanks for your fantastic 5* review Phil. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleFirst time private renting and the whole experience was painless and quick. Amey was fantastic, easy to contact and really helpful. Highly recommend Dixons for a rental property.
Donna Β· 18 June 2020
Agent replied Β· 17 June 2024
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
β
β
β
β
β
5/5
GoogleLisa Aston-Hughes and her amazing team recently dealt with our house sale. Both Lisa and Victoria looked after our every need in the most professional and friendly manner. Nothing was too much trouble at all! The photographs were professionally done and the house was sold in just 12 days and on the 4th viewing! They made the sale of our property as easy as they could for us! Well done ladies!!! I can highly recommend them!
Carole Β· 14 June 2020
Agent replied Β· 13 June 2024
It is wonderful to read your 5* review! I will make sure your kind comments are passed to our local team. Best wishes, Scott.
β
β
β
β
β
5/5
GoogleStop looking! Dixons are THE best estate agents in Redditch by far. I have used them repeatedly over the last 5 years to buy and sell. Each time I put them against several other estate agents who talk the talk. Other agents promise viewings but they never happened.Dixons GET THE VIEWINGS through the door and they always sell. The longest it took them was 6 weeks with the one sale,other sales quicker. If they dont have much in the office for sale it is simply because they sell so fast.The girls in the Redditch branch are genuinely friendly and passionate about selling your property. I think they really could sell a fridge to an eskimo.
Simon Β· 15 June 2018
Agent replied Β· 13 June 2024
Brilliant to read Simon your wonderful review as a regular client. It is brilliant to see not only that you would review us 5* but that you would consider the team at Dixons in Redditch the best estate agents in the area. It is great to see that you find the team, time and again, genuinely friendly and passionate about selling homes. Kindest of regards, Scott.
β
β
β
β
β
5/5
GoogleI have used their tenant find service for properties in the area a few times now. Each time they have been quick and competent in filling our empty properties with quality tenants.
I won't be advertising our vacancies elsewhere now as Dixons have a good measure of the market and balance the needs of both landlord and tenant making for long term & happy relations.
Thank you.PositiveProfessionalism
MikeHt1000 Β· 9 January 2022
Agent replied Β· 13 June 2024
Thank you for taking the time to leave us this fantastic 5* review. Kind regards Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleI used the services of their financial advisor Jason Cooper, Jason made the whole experience of applying for our mortgage so easy. Jason discussed with us all our optons and by using his skills and knowledge he found us a fantastic mortgage deal.
The whole experience was a pleasure, I wouldnt hesitate in using Jason again if ever the need arised to move home.
Bev Β· 15 June 2016
β
β
β
β
β
5/5
GoogleI cannot rate this branch highly enough, after an extremely disappointing experience with our previous agent Amey and Kate have been a true breath of fresh air. They have kept us up dated at every stage and have been clear and concise about processes and fees at all points of the process. On top of all of this they have found us tenants quickly and efficiently! A pleasant and friendly but very professional service.
Kathryn Β· 14 June 2020
Agent replied Β· 13 June 2024
Thank you for taking the time to leave us your wonderful 5* review! It is great to read such positive words and I will of course make sure your kind words are made known to the team. Best wishes, Scott
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.