St Modwen Homes Worcester reviews

★★★★★ 5/5

Trustpilot

A smooth transition into our new home…

A smooth transition into our new home at Pear Tree Fields.We obviously had a snagging list, nothing was too much trouble for our customer service manager Dan, he is very empathetic to customer expectations.We had no intention of purchasing a brand new home, but due to time restraints we were left with little choice. St Modwen homes made it a swift and smooth experience and we are delighted with the build quality and finish.

Adrian · 7 November 2024

★★★★★ 5/5

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Branson leas popped in the office got…

Branson leas popped in the office got all the information we needed from Caroline and tigan

Jw · 17 June 2026

★★★★★ 5/5

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Glan Llyn development

Wow, from start to finish we’ve had nothing but a great experience buying a St Modwen home. Simon and Toni from sales have been so helpful during the whole moving process. Any questions or queries were answered promptly and openly. I felt they both went above and beyond to get us into our perfect dream home. Since moving in, we’ve had nothing but a great experience. Our home is perfect and completed to such a high standard! We’ve had multiple check in’s from Liam and the rest of the building team and the level of communication is so reassuring. I know if there ever was a problem we wouldn’t be concerned about it not being addressed. 10/10 service and satisfaction. Couldn’t ask for anything more really. I would recommend a St Modwen home to anyone in a heartbeat.

Victoria · 20 July 2024

★★★★★ 5/5

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Josh

Josh! Has actually been the only manager from st. mod , who’s actually listened to me and done everything I’ve asked. I’m so happy that I’ve finally had everything done. Thank you Josh for going out of your way to help us. Really appreciate it!

David · 21 October 2023

★★★★★ 5/5

Trustpilot

Great Experience

We had an amazing experience thanks to Caroline. She is wonderful and we couldn’t recommend her enough. She made the whole experience easy and none stressful. True gift to the company. Will definitely be looking at St Modwen houses in the future after outgrowing our flat.

E · 26 September 2023

★★★★★ 5/5

Trustpilot

Absolutely perfect Still Water at Glan Llyn

St Modwen homes has been an absolute dream to work with, moving home can be stressful, but the staff we have dealt with have been nothing more than amazing. Paula will literally bend over backwards to make sure that the sale goes through smoothly her efforts really made the process wonderful. Josh with the aftercare has been top notch, checking in with us to make sure everything is perfect and no question is too much hassle for him, friendly and genuinely wants to help to make sure our home is perfect and Callum who helped us some small jobs around the house was fabulous and would recommend him in a heart beat! Just wanted to say a massive thank you to the team overall have nothing bad to say.

Terri · 2 July 2024

★★★★★ 5/5

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Great experience outstanding customer service experience

Quality of the building and it's plan was excellent, location of the building good and peaceful. Garden is good size. Was expecting the car park to be next to the building, that was our only concern. Other than that everything was good

Kofi · 15 December 2023

★★★★★ 1/5

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I would strongly advise anyone to think twice….

I would strongly advise anyone considering buying a property from St Modwen Homes (now owned by Miller Homes) to think very carefully in the West Midlands area.

Georgie · 9 March 2026

★★★★★ 5/5

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5 Stars for Richie @ Heathywood

Richie the site technician at Heathywood is an absolute gem. He's friendly, polite and cares about the customer experience. Add to this he's multi skilled and goes about completing varying tasks to a high standard. More Richie's please.

Anon · 28 February 2024

★★★★★ 5/5

Trustpilot

Thank you

Ever since I moved into my new home everything has been fabulous. The manager Josh, has made everything that I want possible and he goes over and above when dealing with any matters that I have. A marvellous people person. Thank you Josh

Charlotte · 7 November 2023

★★★★★ 5/5

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Mihail Bujor

Mihail Bujor is an amazing technician. Mihail helped to fix many aspects of our property following a flood. Mihail worked very hard and he completed all work to a very high standard. I would recommend Mihail to anyone for any internal work.

James · 27 November 2023

★★★★★ 5/5

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Kyle(Snibston mill)

Moving in was great experience fro. Day one everyone always been super helpful! Everything we asked they always deal with it straight away! Kyle always around being friendly talkative, overall super happy we used st modwens

Eric · 18 December 2025

★★★★★ 5/5

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Glan Llyn

Great experience with St Modwen especially Josh from customer care. He's been fantastic from day one with us. Thanks Josh 🙂

Scarlet · 10 December 2024

★★★★★ 5/5

Trustpilot

St Modwens great builder

Rebecca from St Modwens has been particularly helpful . She went out of her way to show us around and explain how things worked and also helped with the snag list. I would definitely buy again from this company . Great finish to the flats and amazing customer service .Thanks Suraya Ahmad

Suraya · 21 February 2023

★★★★★ 5/5

Trustpilot

Shout out to the team at Stillwater, Newport, South Wales

We completed on our St Modwen home on 31/05/24 and I’ve been really impressed by the level of post-completion after care we’ve received since we moved in. All issues have been quickly sorted and we’ve been kept up to date with progress at all times. I particularly want to call out Callum and John for the support they’ve given in completing all jobs that have needed doing in our house to a very high standard. I have been really impressed by the team at the Stillwater site in Newport, South Wales, with nothing being too much trouble. Thank you so much guys. You have helped to take the stress out of moving. Big shout out too to Josh! You’re all awesome!

Karen · 12 June 2024

★★★★★ 5/5

Trustpilot

Resolving issues quickly!!

Following move-in in April, we have had a handful of issues with guttering, heating and plumbing.But this is a positive review for Dan! Every time I have reached out via text/phone (I have probably got on his nerves) he has got back to me straight away or came round the house to investigate quickly. He has made a bad situation vanish with his professionalism.Josh & Ash @ 36 Pear Tree Drive

Joshua · 7 November 2024

★★★★★ 5/5

Trustpilot

Minde did a fantastic job of sorting my…

Minde did a fantastic job of sorting my wall out. He worked efficiently and the end result was impressive. Would highly recommend - thank you

Laura · 17 March 2026

★★★★★ 5/5

Trustpilot

Great at Glan Llyn 😊

We bought our first new build through St Modwen on the Stillwater site in Glan Llyn and they have been amazing from start to finish. I don’t think we would have got there if it hadn’t been for Paula’s (sales) constant chasing of the chain. She was often the only one who knew what was going on as she spoke to every level of the chain unlike our estate agent and solicitor and kept us regularly informed. Post move, both Paula and Josh (customer services) have been fantastic. They have dealt with issues promptly and effectively. I would highly recommend them. It’s a shame there are so many 1* reviews. Perhaps some sites are better than others, or they are written by competitors 😔. Suggest all the 1* reviewers move to Glan Llyn 😜 as this team are fantastic! Massive thanks for making our move and transition an easy one!

BexleyP · 3 June 2024

★★★★★ 1/5

Trustpilot

Avoid at any costs

We have paid for upgraded kitchen but standard units have been installed. We have to wait more than 3 months to actually get this case moved forward. Constant changes of customer service site manager (3 person in 14 months) and not very supportive team with their call centre (asking me to give them 5star review so she can get a free lunch). Only bonus goes to Louise as she actually tries to help with all the issues. In general low standards happily accepted and promoted by this company is their daily bread and butter.

Mariusz · 3 June 2024

★★★★★ 1/5

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A disappointing experience that ultimately led me to walk away from purchasing a home

My experience with St. Modwen Homes West Works has unfortunately been extremely disappointing.

Garry · 12 June 2026

★★★★★ 1/5

Trustpilot

AVOID LIKE THE PLAGUE!

St Modwen Homes are the worst company to rent or purchase a property from. They have not resolved a mould and damp issue on a property which has persisted for 6 months. My sister and her partner are due to have their first child in a less than a weeks time. They have a customer service team which are not qualifed professionals who are commenting on construction related matters. I have persisted with them to try and reach a resolution to no avail. Stmodwen homes do not care. Avoid this company like the plague.

Ben · 24 May 2024

★★★★★ 5/5

Trustpilot

First time buyer

Great experience purchasing my first apartment from St. Modwen's. Signed up early doors, it's been a very smooth process since, from contracts, picking out the kitchen, bathroom tiles etc, to moving in! Any new build issues have been addressed and resolved very quickly by the team. Thanks to Aaron, Andy, Simon & the team 🙌🏼

Anon · 9 September 2022

★★★★★ 5/5

Trustpilot

Daren & Lee went above and beyond.

After purchasing a home through St Modwens, we had some remedial works that needed to be done, and luckily for us, it was Darren & Lee who carried them out. We cannot speak highly enough of both of them. The ways in which they carried out the work was of a high quality, going above and beyond. Not only that, but what has made us leave this review was how polite, respectful, courteous and just generally great people. St Modwens are lucky to have individuals like Darren & Lee, representing their company. (We are based in Staffordshire).

Beth · 16 May 2024

★★★★★ 1/5

Trustpilot

Heathy wood

I have been in a new home at Heathy wood for just over 1 year now, we have had to fight to have the garden rectified due to badly designed and installed drainage and there are still so many items outstanding they should be embarrassed instead we are constantly fighting a battle for them to manage and rectify the issues, this is the first time ever that I regret buying a new home. thank you for your repones, I am in constant communication with your aftercare team with little outcome, and they are fully aware of the problems as well as all the other problems before we moved in.

Mr · 13 May 2024