Trusted Agent profile · Worcester
★★★★★
129 reviews across 2 platforms
30 College Street, Worcester, WR1 2LS
Philip Laney and Jolly's office in Worcester, at 30 College Street, is rated 4.9 out of 5 across 129 reviews on two platforms, including 128 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Philip Laney and Jolly, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Worcester office, from every platform, shown as written. First names only.
5/5
GoogleWell what a hidden gem ! First time dealing with Philip lane & jolly Very knowledgeable, professional, and first really approachable, Jacob assisted us and was all of the above ! Would definitely recommend to family and friends !
Stephen we thank you for your wonderful comments it really does mean so much to us all. We look forward to assisting you with your purchase.
5/5
GoogleJacob, Mel and James have been absolutely fantastic in supporting me with the sale of my flat. I highly recommend their service.
Morgane thank you for your positive comments and we hope you are settling into your new home. We would love to see the property after your renovations. James and Mel
5/5
GoogleOutstanding service by Mel and James, cant recommend enough. I was kept informed of all stages of the sale, i really could not ask for more. Certainly one of the best estate agents i have ever used.PositiveResponsiveness, Professionalism
Thank you for you kind comments Ian and we are delighted we have managed to complete your sale.
5/5
GoogleSelling this property was always going to be a challenge, but PLJ approached it professionally and sympathetically, providing us with regular updates. I'm grateful for their help.
Thank you so much for taking the time to leave such a positive review and we are delighted that we have managed to conclude the sale.
5/5
GooglePLJ have been absolutely fantastic - I highly recommend using them if selling your property. Very professional, good communication. Thank you so much.
We all thank you for choosing the services of PLJ Worcester and are delighted to receive such a positive review.
5/5
GoogleA very professional service. Great communication throughout our sales process. Friendly and knowledgeable team.
Thank you for your kind comments and we wish you every happiness in your new home.
5/5
GoogleSo pleased we went with PL&J, everyone was so friendly and kept you updated on any news and so willing to help in any way possible.
Thank you so much for taking the time to send such a positive review and we all wish you happiness in your new home.
5/5
GoogleFantastic Company to deal with, would definitely use them again.
We thank you for your kind comments and it has been our pleasure. We very much look forward to working with you again very soon.
5/5
GoogleHighly recommended. Great service and communication throughout the process.
We all thank you for kind comments and for choosing the services of Philip Laney & Jolly Worcester
5/5
GoogleVery professional and extremely helpful. Would definitely use PLJ again and recommend them. Mel and James always have time for you and listen to any problems and help to solve them.
It has been a pleasure working for you and we thank you for your kind comments. Mel & James
5/5
GoogleMel and James provide a service second to none in Worcester. They are professional, knowledgeable and efficient. I would definitely recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your positive review and we both wish you a smooth transaction.
5/5
GoogleGreat professional and friendly service from James and Mel all the way through the process from start to finish. Would highly recommend 👌PositiveProfessionalism
Thank you very much Jeff for your wonderful comments. It has been our pleasure assisting you both with your sales.
5/5
GoogleI would recommend this estate agents every time having found them very helpful and professional especialy Mel and James.PositiveResponsiveness, Quality, Professionalism, Value
We would like to thank you for choosing Philip Laney & Jolly Worcester and we are delighted to receive such a positive review. Many thanks to you both.
5/5
GoogleVery accommodating, Allowed me to do 6 viewings and were always available to answer any questions. Friendly staff and always managed to go above and beyond.
Rob it was worth all the hard work and so pleased you managed to get your new home. Thank you for your positive review and wish you every happiness in your new property. James and Mel
5/5
GoogleFantastic patience. Mel looked after both parties and supported a tricky sale. Kept us up to date and informed as best she could. Well done!
Rob. Thank you for your kind words it has been a pleasure and we are so pleased we made it. Wishing you all the best Mel and James
5/5
GoogleBrilliant service from both Mell and James, from the initial viewing up until completion. Highly recommended and genuinely nice people!
Thank you so much for your kind comments its means so much. We wish you every happiness in your new home.
5/5
GoogleExcellent service and very responsive to any queries. Would definitely recommendPositiveResponsiveness, Quality, Professionalism
It has been our pleasure in finding you your ideal home and we look forward to handing you your keys to your new home.
5/5
GoogleReliable and friends staff, one of the best agencies in Worcester!
We would like to thank you for your positive comments they are very much appreciated by us all at Philip Laney & Jolly Worcester
5/5
GoogleExcellent! Extremely helpful and friendly. Great communication. Would highly recommend.
Tina many thanks for your positive comments it is very much appreciated. Best regards Mel and James
5/5
GoogleRating only, no written review.
We thank you for taking the time and leaving a five star review and look forward to assisting you again in the future.
5/5
GoogleExcellent service. Prompt replies to all queries and friendly staff
5/5
GoogleRating only, no written review.
We thank you for rating us five star and also for choosing the services of Philip Laney & Jolly Worcester. If you are ever passing please feel free to call in and see us.
5/5
GoogleRating only, no written review.
Thank you for taking the time to send us a five star review and we very much look forward to assisting you in the future.
5/5
GoogleRating only, no written review.
We all wish you every happiness in your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Philip Laney and Jolly, Worcester won Trusted Agent.
