Philip Laney and Jolly Worcester reviews

★★★★★ 5/5

Google

They acted as my selling agent. James came round to discuss options and marketing strategies. They used a fantastic photographer. James came with every potential client and showed them around with a fantastic sales pitch. Once a buyer was found Mel kept in touch to keep us updated on the progress of the sale. If I ever decide to move again yes I would use them again

Philip · 18 June 2022

★★★★★ 5/5

Google

We have personally used and recommended Mel & James of Philip, Laney & Jolly a number of times over the last 2 years and with out question if we require an estate agent again we would look no further. Not only only are they professional, courteous and knowledgeable, they are very nice people who will look after you during what is an extremely stressful and challenging time.PositiveResponsiveness, Quality, Professionalism, Value

Andy · 27 December 2021

★★★★★ 5/5

Google

The team were all amazing and incredibly helpful, really went above and beyond to help with selling my property. They were all very professional but also gave a personal touch at the same time, showing that they also really cared. Thank you everyone, Michelle C

Michelle · 17 October 2025

★★★★★ 5/5

Google

Overall very pleased with the service provided by the PLJ team in selling my late father’s house but in particular by Mel who was excellent in her progress chasing through the chain and keeping us fully informed on progress all the way up to exchange of contracts and then completion

Mark · 11 July 2025

★★★★★ 5/5

Google

Mel and James are absolute stars! We recently purchased a house through them, and from viewing to completion their efforts were outstanding. In difficult circumstances and more than one lockdown, the whole industry is under pressure and the process is at times painfully frustrating, but throughout, Mel and James were attentive, responsive and reassuring. Thoroughly recommended! Thank you to you both!

Tim · 18 June 2021

★★★★★ 5/5

Google

Great service regardless of your outcome. Mel and Jacob were fantastic when I was purchasing a property through PLJ. Unfortunately the property wasn't quite right for me, but they really set the bar for fantastic responsive service, how estate agents should be.

Jessica · 18 June 2023

★★★★★ 5/5

Google

My experience with Philip laney & jolly has been nothing but amazing and I couldn’t Recommend them enough Jacob and Mel have been incredible always helping us out and replying to emails really quickly and always being on hand to help us with any questions we ever had throughout our first experience buying a house thank you so much for helping us find our first ever. Place we have brought thanks again

Jem · 3 June 2024

★★★★★ 5/5

Google

Excellent service from the team at Philip Laney and Jolly from start to finish with the sale of our mother's house following her death. Very understanding of the sensitive circumstances involving a probate sale especially as the property was now vacant. All viewings were vetted and undertaken personally by the agents. A quiet market in recent months but they were instrumental in helping us achieve an acceptable sale price.

David · 27 May 2024

★★★★★ 5/5

Google

Mel, James and team have been amazing throughout our long journey, we finally found our forever home and they have been available to call with any questions or queries we have encountered, we would highly recommend them to anyone looking to buy or sell a property 🙂PositiveResponsiveness, Quality, Professionalism, Value

Julie · 18 June 2021

★★★★★ 5/5

Google

5 stars go to Philip Laney and Jolly for their teamwork, communication and professionalism relating to our recent house sale. They listened to our needs and requirements and found us a buyer within the first week of the house being marketed. They followed us all along the journey towards completion, keeping us informed at each of the various stages of the sale, liaising with solicitors as required. Mel, James and Jacob make a great team together and we wish them continued success with their business in the future.

Sarah · 18 June 2023

★★★★★ 5/5

Google

Philip Laney recently sold a bungalow for me. From the moment I met James at the bungalow for an initial valuation and look around I knew the sale would be in good hands. James instantly highlighted all the positive selling points and was reassuring that the property would sell quickly. It sold instantly before it was even marketed. Throughout the whole process, I was kept informed with regular updates and any questions or queries were dealt with immediately. They made the whole experience stress and worry free. I have no hesitation in recommending the team at Philip Laney.

Elaine · 18 June 2023

★★★★★ 5/5

Google

Many thanks to Jacob, James and Mel for helping me in my property search. They were professional, knowledgeable, helpful, friendly, great communicators and a pleasure to chat with. I highly recommend them and thank them for their hard work.PositiveResponsiveness, Quality, Professionalism, Value

Jan · 18 June 2022

★★★★★ 5/5

Google

A brilliant service on a challenging sale. Mel gave us the confidence and drive to push this sale through and was very supportive. Mel was also very supportive in getting this sale to the end through the current covid 19 circumstances. We are extremely grateful and have appreciated every bit of help.

Laura · 18 June 2020

★★★★★ 5/5

Google

Couldn't recommend Philip Laney & Jolly Estate Agents enough - fantastic, professional service from start to finish. Dedicated and personable team always on hand to help, kept us up to date with the progression of the sale every step of they way.

Charlie · 17 April 2025

★★★★★ 5/5

Google

Mel and James were amazing through the whole process of us buying our house. Being first time buyers we weren’t familiar with the process and they both kept us informed, calm and chased the necessary people to push the sale so we were in our home before Christmas. Thank you both!

Demi · 18 June 2020

★★★★★ 5/5

Google

Excellent service from the team at PLJ who handled the sale of my late mother’s house in Worcester. From the initial contact until completion Mel James-Wilson and his colleagues could not have been more helpful, with a real sense of …

Timothy · 17 April 2025

★★★★★ 5/5

Google

The professionalism and pace in which James and his team work is refreshing. Questions answered immediately, negotiations handled professionally and promptly and his local knowledge is second to none. Traditional values delivered to modern timescales. Couldn't have been happier with the service.PositiveResponsiveness, Quality, Professionalism, Value

Adam · 18 June 2021

★★★★★ 5/5

Google

Very helpful people to deal with, James was very supportive when I need to make a hard decision regarding my property. Would highly recommend and will use them again when I am ready to make that move.

Annette · 18 June 2022

★★★★★ 5/5

Google

Excellent service here, looking for my first home was a breeze, James was particular knowledgeable and showed the upmost professionalism at all times, Thankyou!

Sam · 22 August 2023

★★★★★ 5/5

Google

Professional and friendly people who made the whole process simple. Kept me informed of everything going on including comments from every viewing. It sold the same day it was marketed. Thanks Mel and James great job

Jane · 18 June 2022

★★★★★ 5/5

Google

Very pleased at how PLJ handled the marketing and sale of our property. It took barely 3 months from start to finish, was organised very efficiently and effectively and successfully concluded without any hitches. PLJ have managed our house a rental property for years now and both rental and sales have proved excellent. Highly recommended

Allen · 25 July 2024

★★★★★ 5/5

Google

Excellent service, I have dealt with a number of agencies over the last few years but Mel and Jacob have been a cut above the rest. Going out of their way with the early viewings then managing the sales process with excellent communication. Will certainly be my first port of call in the future.

Matt · 25 July 2024

★★★★★ 5/5

Google

I wanted to use this opportunity to express our thanks and gratitude in helping with our first time purchase. Being newbies to the house buying market you made the whole process effortless and we felt reassured by the open communications from our first viewing with Jacob to the final tiny fixes with Mel before we moved in. I don't know of anyone on the housing market at the moment but I would have no problem recommending yourselves as fantastic estate agents to deal with.

Stu · 18 June 2022

★★★★★ 5/5

Facebook

The professionalism and pace in which James and his team work is refreshing. Questions answered immediately, negotiations handled professionally and promptly and his local knowledge is second to none. Traditional values delivered to modern timescales. Couldn't have been happier with the service.

Adam · 20 July 2020