Trusted Agent profile · Worcester

Nicol & Co Worcester reviews

4.9

★★★★★ Excellent

759 reviews across 3 platforms

46 Barbourne Road, Worcester, WR1 1HU

Nicol & Co's office in Worcester, at 46 Barbourne Road, is rated 4.9 out of 5 across 759 reviews on three platforms, including 693 Google reviews rated 4.9.

Google logo

4.9 / 5

693

Reviews on Google

This office

Facebook logo

4.9 / 5

61

Reviews on Facebook

This office

Trustpilot logo

5

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Worcester office, from every platform, shown as written. First names only.

5/5

Google

Highly recommend the services of Nicol & Co , Worcester. They are extremely proactive and you can trust them to effectively manage the sale of your property. I would like to commend Leanne Fletcher, her care and support have truly been exemplary. She clearly puts her clients first and will do everything in her power to progress the sale of your property.I had complete trust in her at all times. Do not hesitate to choose Nicol & Co because unlike many corporate estate agents they really do offer a very personal client orientated service.

Julie · 2 October 2018

5/5

Google

Just bought my first property through Nicol & Co Worcester. Tom handled my first viewing and offer, he was extremely helpful and professional throughout the process. Leanne then handled the sales progression and was a real credit to the firm. Leanne always answered calls and emails promptly and put up with my endless questions. She also gave me all the updates I needed on what was quite a difficult chain! Overall a great experience - highly recommend this Estate Agency.

Chris · 2 October 2018

5/5

Google

Having had a positive and efficient experience when buying my house through Nicol and co it was an easy decision to choose them when I decided to sell 2 years later. Leanne has not only been efficient and seen me to the end of a positive sale, but also been patient and kept me calm when needed along the way. Selling houses is not just doing the right paperwork, its being there alongside your client throughout the often unpredictable journey. Totally recommend both Leanne and Nicol and Co.

Amanda · 2 October 2018

5/5

Google

Just bought our first home through Nicol and Co Worcester. The staff there have been great. Dominique did our first viewing and put our offer to the vendors. She was fantastic. Leanne managed the sales process and was equally fantastic, ensuring we were kept up to date throughout. Upon completion we also received a gorgeous hamper bursting with useful and thoughtful things to eat and clean with; we went straight to the property so this was invaluable (especially toilet roll and kitchen towel!). All in all a great service highly recommended.

Shelley · 2 October 2018

5/5

Google

Alex Bennett from Nicol & Co. showed us a house in Worcester and although we didn't end up purchasing the house, we had a really positive experience viewing the property. Alex answered all our questions and clearly had detailed knowledge of the property and the vendors. She made us feel at ease and wasn't trying to unduly influence our opinion of the house. We have no hesitation in recommending Alex, and Nicol & Co., based on our experience.

Susanna · 2 October 2019

5/5

Google

Leanne Fletcher has been absolutely superb, She communicates often and did all she could to make the process as smooth as possible. I can't recommend highly enough!

Sarah · 1 October 2020

5/5

Google

Fantastic service! Kept me really well informed about the progress of my sale and were highly responsive to my questions. Thank you for making this as stress-free a process as possible!

Jennie · 1 October 2022

Agent replied · 1 October 2023

Hi Jennie, thank you for your 5* review. We are delighted to hear that the Worcester team were able to assist in making your sale transaction such a stress free experience and we really appreciate you taking the time to leave us this review. With kind regards from all the team at Nicol & Co

1/5

Facebook

"Purchased a house in Malvern from a developer who was selling them through Nicol & Co. Initially they were ok but we had a problem with communication with the developer and the owner Matt Nichol said he would deal on our behalf. What followed was 3 months of shocking customer service, constant chasing and basically being fobbed off by Mr Nicol. When I informed Mr Nichol that I did not like being treated in this manner he disappeared never to be heard from again. The sale proceeded through o completion - largely in part to us doing all the chasing and leg work - something you would expect an estate agent to do! If you look through their previous reviews this company is fine when things are running smoothly - as soon as a problem is flagged up they go into melt-down. If the boss don't care how do you expect his staff to... Personally I think there are far better, more professional estate agents in Worcester!"

Antony · 15 June 2018

5/5

Google

Olivia was fantastic from start to finish! Olivia and her team took the stress out of moving house and were constantly supportive every step of the way! Thanks again

Simon · 2 October 2019

5/5

Google

The team were outstanding from beginning to completion and exceeded our expectation, with particular thanks to Leanne and Odette. I would 100% recommend this estate agents

John · 1 October 2020

5/5

Google

This is the first time my wife and I have purchased a house and Leanne at Nicol and Co was fantastic! The whole team were always proactive, and we had regular updates over the phone and via email about every step of the process. Emma and I couldn't recommend the team at Nicole & Co enough - whether you are buying or selling in Worcester or the surround areas they will do you proud.

Dan · 1 October 2020

5/5

Google

Really great with the whole process of arranging viewings. Called back when they said they would and kept us informed the whole time. Many Thanks for all of your help.

Gemma · 1 October 2022

Agent replied · 1 October 2023

Hi Gemma, thank you for your 5* review. We're really pleased the team at Worcester were so helpful and informative, we strive to be the best!

5/5

Google

Nicol and Co are incredibly professional and provide an excellent service. They are always willing to help and I was impressed that they called me informing me of matching properties.

Lou · 1 October 2022

Agent replied · 1 October 2023

Hi Lou, thank you for your 5* review and fantastic comments. We're really pleased the team were proactive in trying to find you the perfect home and showing a willingness to help you out.

5/5

Google

Excellent viewing experience. The house was presented exceedingly well and Coral, the representative, was polite, friendly and informative. Very much there to guide but without any pressure. A good viewing.

Andrew · 1 October 2022

Agent replied · 1 October 2023

Hi Andrew, thank you for your 5* review and kind comments towards Coral. We are pleased you had a good viewing experience and hope the team can be as helpful and informative for anything else.

5/5

Google

Helpful and kind service, they sorted out everything even from overseas! Very dinamic team, they are using the newest technological programs to make things more comfortable and easier for both buyers and sellers! I am very pleased.

Csilla · 1 October 2021

Agent replied · 1 October 2023

Hi Csilla, many thanks for leaving us a 5* review. We are thrilled that the transaction was a smooth process for you. With many thanks for your kind words

5/5

Google

We have just sold our house through Nicol and co. It hasn't been the easiest of journeys but everyone at Nicol and co have been fantastic and looked after us really well. I cannot recommend them enough.

Paul · 1 October 2021

Agent replied · 1 October 2023

Dear Paul, thank you for leaving us a lovely 5* review. We are glad to have been able to look after you and thank you for recommending us to others

5/5

Google

Great end to end service, supported me through some challenges faced along the way. Always great communication throughout process. Big thanks to molly and Kat, highly recommend.

Natalie · 4 January 2023

Agent replied · 1 October 2023

Hi Natalie, thank you for your 5* review and high recommendation. We're really pleased the team and specifically Molly & Kat were able to support and communicate to you throughout.

5/5

Google

We had time with Jake who gave us an excellent introduction to the different areas of Worcester as we consider moving there on retirement.

Tim · 4 April 2023

Agent replied · 1 October 2023

Hi Tim, thank you for your 5* review and for naming Jake for helping you. Jake and the team at Worcester are always happy to help.

5/5

Google

Nicol and Co have been extremely helpful and supportive while we have been purchasing our new home, particularly Leanne and Odette who have been fantastic.

George · 1 October 2020

5/5

Google

Great service from Molly and Alice led to a prompt sale of my home to a perfect buyer. Many thanks Nicol & Co. An excellent result for both parties.

Paul · 1 October 2022

Agent replied · 1 October 2023

Thanks Paul, we’ve loved marketing your unique property and you are in safe hands with Kat now progressing the sale.

4/5

Google

As I hadn’t bought or sold a house in over 30 years, I knew I needed extra support and therefore went with Nicol & Co even though it was slightly more expensive. By and large they were very supportive and Kat Grealy from Worcester branch was particularly outstanding especially finalising the details at the end and pushing everything across the line.

Jane · 1 October 2022

5/5

Google

Charlotte sorted me out a echo dot for my raffle prize I give her a 5 ⭐️rating

Mason · 10 April 2025

5/5

Google

I cannot praise Jasmine Podmore enough. She expertly walks the line between clients and frankly if it wasn't for her, I would not have bought my new place. She's brilliant, I'd hire her if I could!

N · 1 October 2021

Agent replied · 1 October 2023

Hi N M, Thank you for your lovely review. We are delighted that you had such a good experience and we hope you are very happy in your new home.

4/5

Google

Working with Leanne Fletcher on a house purchase. Great communication and worked hard to ensure delays were reduced. Viewings were professionally dealt with, pat on back for Ben :-)

Donna · 2 October 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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