Trusted Agent profile · Worcester
★★★★★
215 reviews across 2 platforms
Oak House, Bridgwater Road, Worcester, WR4 9FP, WR4 9FP
Knight Frank's office in Worcester, at Oak House, is rated 4.8 out of 5 across 215 reviews on two platforms, including 41 Google reviews rated 4.5.
Every review we hold for the Worcester office, from every platform, shown as written. First names only.
5/5
TrustpilotOur Property Manager
Our Property Manager, Ava Ho, has been doing a great job in managing our property. She is efficient, proactive and professional. Definitely an asset to the company!
Hi Catherine, Thank you so much for your kind feedback, I really appreciate it and it’s been a pleasure working with you. Best regards, Ava
5/5
TrustpilotKavita and Katie are great.
Thank you so much for your lovely review! Kavita and I really appreciate your kind words and are so pleased we could help. Kind regards, Katie
5/5
TrustpilotTop guys always willing to help
Top guys always willing to help. Efficient and proactive.
Thank you ever so much for your kind words. It is pleasure assisting you! Knight Frank Kings Cross
5/5
TrustpilotAva Ho , property manager review
Ava Ho is our property manager. Since she came on board, we get excellent service and she always follows up on issues diligently .
Hi Ms Poon Thank you very much. I am always happy to assist. Best regards, Ava
5/5
TrustpilotGreat support for overseas landlord
My building manager is responsive and follow thru with requests. I really appreciate that given I am an overseas landlord. I can be assured my property is being taken care of.
Thank you for your kind review. It was a pleasure assisting you. Knight Frank
5/5
TrustpilotProblem solved quickly
Thanks for swiftly handling an appliance issue in the flat. Landlord's agency resolved the matter quickly and all works well now. Very efficient communication with the agency and contractor via a web portal.
5/5
GoogleWe have just exchanged on a purchase through Knight Frank, Worcester, and are delighted with the service received throughout. The communication from Elinor, Giselle and Charles was very efficient and they helped make the process as smooth as possible. Thank you!
Charlie, thank you for your comments, It was a pleasure to work with you, and we’re glad to have helped you out. We hope you and your family are very happy in your dream home. Best wishes, Charles and the rest of the team
5/5
TrustpilotKnight Frank flat move; great experience
We recently rented a flat in Imperial Wharf through Knight Frank. The whole process was excellently managed by Beth Tighe, senior lettings negotiator at Knight Frank in Fulham.
Hi Mark, thank you for your lovely review. I am so pleased we were able to help, it has been great working with you, and I wish you many happy years in your new home! Best, Beth
5/5
GoogleThank you Charles Probert for all your help with the recent sale of our building plot. We appreciated the regular communication and updates. Giselle who coordinated between us and the purchaser to progress the sale could not have been more helpful and proactive. We would have no hesitation in recommending your excellent services
Thank you, Elizabeth, it was a pleasure to work with you, and we’re really pleased that you got a great result. We look forward to helping with your next move. Best wishes, Charles and the rest of the team
5/5
TrustpilotBeth Tighe was excellent!
Beth was excellent from showing us around the property to organising the tenancy agreements to get it sorted before Christmas!
5/5
TrustpilotQuick response
Joanna and Daniel have always been really responsive and professional when we needed repairs.
Thank you Laura for your kind review and for taking the time to leave your feedback. Thank you. Joanna and Daniel
5/5
TrustpilotHassle free letting process
We were kept informed and up to date on all issues regarding the letting of our property. All the team involved acted very professionally.
5/5
TrustpilotLouna was very communicative
Louna was very communicative, and an excellent agent to deal with all round - promptly helping with EICR checks and tenant changeover
5/5
TrustpilotAscot Lettings Office of Knight Frank…
Ascot Lettings office of Knight Frank is a respectful team of highly professional specialists working for the benefit of a client.
Thank you for your review. It was a pleasure helping you find your new home! Kavita & Kavita
4/5
TrustpilotRental and transition to occupancy …
The agency has been very professional and we have been satisfied
Thank you so much for your feedback and kind words about our team and service. We’re really pleased to hear you’ve had a positive experience with us. We will, of course, try to support and assist you throughout your tenancy and jump in wherever we can, even though the property is managed by the landlord. Tina
5/5
TrustpilotExtremely professional service
Knight Frank were respectful, honest, professional and calm all the way from first marketing our property to eventual completion day. Would highly recommend them.
5/5
TrustpilotThe team at Knight Frank did a great…
The team at Knight Frank did a great job keeping our sale on track. Communication was particularly good.
Dear Andrew, Thank you for your kind words, and for trusting us with the sale of your lovely home. I’m also delighted we found you your new home, and I wish you both all the best there. Best wishes, Harry and the Knight Frank Cirencester team
5/5
TrustpilotFriendly professional service from a…
Friendly professional service from a very competent team
Thank you Clive. It’s a pleasure working with you and thank you for taking the time to leave such a lovely review. Kavita
5/5
TrustpilotLiam from the Battersea team is a great…
Liam from the Battersea team is a great guy. Super quick and helpful and makes sure the process is as smooth as possible. Can highly recommend.
Thank you for your kind words. It has been a pleasure assisting you! Liam and the Knight Frank Battersea Lettings Team
5/5
TrustpilotSo happy to have Knight Frank on my side
Knight Frank's Lettings Management department had looked after my Isle of Dogs (E14) house while I was abroad, so when it came to the moment to sell, it was natural that I ask them to help. This was the first time I've sold a house, so I needed someone to guide me through the process and to help me get the best deal possible.
5/5
GoogleWe approached several agents to put our house up for sale and we are so pleased that we chose Knight Frank (Worcester Office). The team have been a pleasure to work with, right from the start with initial guidance on the market, putting the brochure together (great pictures), setting up and doing all the viewings and giving prompt feedback on each viewing. And once an increased offer was accepted, the team have supported us every step of the way to Exchange and we look forward to Completion on Friday. The team have done an exemplary job, keeping us and the Buyers informed … special mentions to Shelley, Sarah, Giselle, Claire and Elinor … they have all been a joy to work with.
Thank you so much for taking the time to write this review Dave and for your kind words. I have relayed your comments to the team, and it’s always so lovely to receive such positive feedback for the team and very much appreciated. You and Jayne have been a pleasure to work for, and we all wish you every happiness with your onward plans. Best wishes, Shelley and the rest of the team
5/5
TrustpilotExcellent in all areas.
Knowledgeable, smart, efficient and caring. A great experience in an exceptionally short timeframe.
Thank you so much for taking the time to write such a kind review. If you ever need anything in the future - advice, recommendations, or support with your next move, I would be delighted to assist again. Wishing you all the best in your new home! Annabel
5/5
GoogleTo be succinct our experience with Knight Frank Worcester was OUTSTANDING. I can offer nothing but praise for all aspects of our association with Knight Frank Worcester. We posed some interesting challenges, all were met with professionalism, patience, kindness, and success. Thank you to all the team at Knight Frank Worcester. Wishing you the tremendous success you deserve throughout 2016 and beyond.
Thank you so much for your kind words Mr Tarplett. It was an absolute pleasure to assist with the sale of your beautiful home and we hope that you are enjoying the new house just as much. We wish you all of the very best for the future. Will Kerton and the Knight Frank Worcester team
5/5
TrustpilotVery thorough
Very thorough, even-handed, persistent in dealing with problems, and responsive when dealing with queries. The team communicated well and understood our needs and preferences. Our transaction had a couple of aspects which required special attention, and Knight Frank dealt with them without any fuss or delay. We are grateful for their help in getting us the right house.
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