5/5
TrustpilotJyan Alkhalidi
I’m writing a genuine review to express my appreciation for Julia Slack from Knight Frank. She is an exceptionally professional agent who found me a tenant that met all my requirements.
Trusted Agent profile · Worcester
Knight Frank Worcester Sales reviews
★★★★★
216 reviews across 2 platforms
Oak House, Bridgwater Road, Worcester, WR4 9FP, WR4 9FP
Knight Frank's office in Worcester, at Oak House, is rated 4.8 out of 5 across 216 reviews on two platforms, including 41 Google reviews rated 4.5.
Reviews
Every review we hold for the Worcester office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotIt its a great state office,helpfull
It its a great state office,helpfull, quick respons and wonderfull attitude
5/5
GoogleSmooth sailing from start to finish. Great initial viewing experience, lots of communication throughout the process and finally we’re in our dream home. Shelley and her colleagues are on the ball. 😊. Happy …
Agent replied · 25 October 2024
Thank you for your kind words, Mrs Duncan. It has been a pleasure working with you, and so glad we managed to find you your dream home. Wishing you both every happiness there. Best wishes, Shelley and the rest of the Knight Frank team
5/5
GoogleI recently bought a new home through Knight Frank Worcester office and was delighted with the supportive and attentive service I received from Shelley Stephenson and Giselle Holman who were both shining stars! I would have no hesitation recommending Knight Frank Worcester based on the service and attention I received.
Agent replied · 25 October 2024
It was an absolute pleasure working with you Pyres, we got there in the end! I hope you will be very happy in your new home and please do contact us if we can do anything further to assist you. Regards Shelley
5/5
GoogleShelley and her team have been very professional in dealing with all our queries and in keeping my wife up to date with progress on the sales of our development
5/5
GoogleFirst class service from start to finish. Special mention to Giselle who kept me fully informed of the progress to ensure a smooth transaction. Thank you !
5/5
GoogleExcellent service from start to finish. Courteous, friendly, helpful and professional staff. We were selling a unique/substantial Victorian property in Worcester which needed specialist expertise in selling this type of property and KF Worcester came up trumps. Charles Probert handled the sale achieving an excellent result.
Agent replied · 25 October 2024
Thank you Mr & Mrs Booth. It was an absolute pleasure to act for you and the whole team here wishes you the very best of luck for the future.
5/5
GoogleAmazing service from Jonathon and the team in selling our beautiful rural house in Wales, the height of professionalism and integrity and hope to use again
5/5
GoogleThe service we received was Premier League. The marketing (including the quality of the photographs) and overall support during the time the property was for sale was second to none. We would have no hesitation in recommending Knight Frank Worcester to sell your property.
Agent replied · 25 October 2024
Thank you so much for your wonderful review from all of us at Knight Frank
5/5
GoogleExcellent, professional and friendly service from Shelley, Will and the whole team from start to finish. Always kept in the loop, consulted and updated regularly, never had to chase. Nothing was ever too much trouble and I would not hesitate to recommend this office.
Agent replied · 25 October 2024
Dear Mrs Colclough, Thank you so much for your lovely review. We really enjoyed acting for you and your wonderful home was an absolute credit to you, it was one of our favorites. We wish you every success in the future. Best wishes Knight Frank, Worcester
5/5
GoogleI would highly recommend Knight Frank from our recent experience of selling our house. Charles’ advice was sound, thorough and helpful. We were kept up to date with progress by Giselle on a regular basis. Very pleased indeed.
Agent replied · 25 October 2024
Thank you for your kind words. We thoroughly enjoyed working with you. Please do let us know if we can be of any further assistance in the future.
1/5
Googleterrible experiance......did'nt bother giving me the post code, so I could'ent find the property.....then started to give excuses......they are all useless....used knight frank in london to sell my house and they were brilliant......worcester branch arrogant and useless.......not even one star
Agent replied · 25 October 2024
Hello Mr Head, Thank you for your feedback. I am sorry to hear about the misunderstanding on your viewing times and date. Please let us know if you are still interested to view as we are happy to arrange a convenient day and time as soon as possible for you. Do feel free to contact us on worcester@knightfrank.com
5/5
GoogleIncredibly professional and polished team at Knight Frank Worcester who we would recommend as both a vendor and a purchaser. Each member of the team was extremely attentive throughout the process and it felt like a superior quality of service.
Agent replied · 25 October 2024
It was a pleasure acting for you and we were delighted to see you move into your new dream home. Thank you for buying and selling with us.
2/5
GoogleToo husy to return phone calls or send out brochures.
Agent replied · 25 October 2024
We are sorry to hear this. Please do get in contact with us by ‘phone or via our team email address on herefordandworcester@knightfrank.com and we would be happy to discuss any properties in more detail with you.
5/5
GoogleSuper efficient office staff and knowledgable sales people at the Worcester office. A pleasure to work with!
5/5
GoogleReview from Mr & Mrs H: The whole team at KF in Worcester have been supportive and knowledgeable, throughout a very difficult process and without them the sales would not have gone through so quickly. Everyone from the lady who did our viewings, to the reception desk and the partners were highly professional.
5/5
TrustpilotAlways professional
Agent replied · 10 October 2026
Hi Chris, Thank you for taking the time to leave a review. We appreciate your feedback and are always happy to assist. Many thanks, Knight Frank South Kensington Team
5/5
TrustpilotAlastair Calotier - Ultimate client partnership
Alastair Calotier
Agent replied · 22 September 2026
Thank you ever so much for the kind words, Jean. It is a pleasure to look after your property. It has been truly wonderful getting to know both yourself and Frank, and your kindness and trust in myself is greatly appreciated. Thank you for taking the time to leave such a lovely review. I am delighted to have been able to assist you and look forward to continuing our relationship for many years ahead. Best, Alastair
1/5
TrustpilotUnsupportive
Rating only, no written review.
Agent replied · 22 September 2026
Dear Yanislav, We apologise that you have not felt supported by the team. Please do reach out to customerexperience@knightfrank.com and we can look into this for your further. Thank you. Knight Frank
5/5
Trustpilot⭐️⭐️⭐️⭐️⭐️
Agent replied · 22 September 2026
Thank you for leaving a review Jane. Wishing you and your family all the best in your new home. Best wishes, Lucy and the Knight Frank Richmond Lettings team
5/5
TrustpilotVery helpful service provided by Jordan!
Rating only, no written review.
Agent replied · 22 September 2026
Hi Gary, Thank you for your kind words, I really appreciate it and glad to know my service met or exceeded your expectations. Please do reach out if you need anything. Kind regards, Jordan
5/5
GoogleAbsolutely spot on from start to finish, professional, courteous and a friendly human touch. Shelley has done a tremendous job in chasing our purchase through helping out across the chain to keep things moving. Would highly recommend - Brilliant! Thankyou!
5/5
GoogleKnight Frank provided a crisp, professional and friendly service and made you feel like you were their only client. Particular thanks go to Shelley Stephenson, Will Kerton, ably asssited by a very good support staff.
5/5
GoogleFantastic, professional but personal! Thank You, Shelley and all the team at Knight Frank, Worcester for all of your help and guidance with the sale of our property. Sold in a day!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
