Every review we hold for the Worcester office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat people to work with
Excellent brochure and house description.
Friendly well briefed people showing the house
Good behind the scenes vetting of possible buyers
Excellent final stages of communication on a complicated sale.
Lovely people to work with at all times
Robert · 1 October 2026
Agent replied · 10 October 2026
Dear Robert
What a lovely review. Thank you for entrusting us with your home of 50 years - it has been a genuine pleasure working with you and getting to know you both during this time. I hope you are in your new home soon and settle in quickly, new address for the Christmas card this year!
Best wishes
Laura and the Knight Frank North Hampshire team
★★★★★ 5/5
TrustpilotDan and Tom were fantastic during my…
Dan and Tom were fantastic during my sale - they sorted all difficulties with professionalism and patience.
Anna · 16 March 2026
Agent replied · 20 March 2026
Hi Anna,
It’s been a pleasure to work with you, and sell your property!
We were delighted to help with the planning permission process, and get the sale over the line.
All the best,
Dan, Tom and the Knight Frank Cobham team
★★★★★ 5/5
TrustpilotHelen at Knight Frank has made our…
Helen at Knight Frank has made our experience of buying a new home as easy as possible. She is friendly and professional in equal measure and does what she says she will which is definitely not always the case!!
JUDITH · 10 September 2026
Agent replied · 22 September 2026
Thank you very much for your very kind review, it was lovely working with you both towards the purchase of your new home. I am sure you will be very happy there. If there is anything I can do in the meantime, before completion, please do let me know.
Best wishes
Helen and the Knight Frank Stow-on-the-Wold team
★★★★★ 5/5
TrustpilotProfessional and reliable service
I communicated to him in advance the requirements for the room I was seeking and requested that he notify me when suitable options became available. He handled my request professionally and provided accurate assistance. As a result, I was able to secure an apartment that meets my requirements. I appreciate the quality of service provided.
Yuichi · 20 May 2026
Agent replied · 23 May 2026
Thank you Yuichi for your kind words. It was an absolute pleasure working with you and I wish you all the best in your new home. Thank you again.
Jack
★★★★★ 5/5
TrustpilotKatie and Kavita have made my whole…
Katie and Kavita have made my whole experience as a new overseas landlord seamless. Helping me navigate all the tasks required along the way in a timely manner. Always just one message / call away and happy to help!
MsL · 4 September 2026
Agent replied · 22 September 2026
Thank you for your kind words and it has been a pleasure to help you navigate your new tenancy.
Kind regards,
Kavita, Katie and the Knight Frank Ascot Lettings team
★★★★★ 4/5
TrustpilotLed by Victoria Miles in the Esher…
Led by Victoria Miles in the Esher Branch the sales team were competent and communicative at all times. Their advice as our trusted advisors was much appreciated throughout the process. Victoria used her initiative and kept feedback and dialogue detailed and clear, always reaching out by phone when anything needed further clarification or explanation.
Katie · 21 May 2026
Agent replied · 23 May 2026
Thank you very much for your kind feedback. It was a pleasure to support you throughout the process.
I’m delighted to hear you felt well informed and cared for, and I truly appreciate your recognition of the team’s efforts.
Wish you and the family all the best!
Victoria and the Knight Fran Esher Team
★★★★★ 5/5
TrustpilotAmazing company
Knight Frank is an amazing company. From start to finish everyone was very responsive, helpful and agile. I’ve worked with both David de Almeida and Dom Pepper, and I am so grateful for both of their works..
Ece · 9 September 2026
Agent replied · 22 September 2026
Dear Ece,
Thank you so much for your kind words and recommendation. It was a pleasure assisting you, and I'm delighted to hear that you had such a positive experience with Knight Frank
We truly appreciate your trust in us and wish you all the best in your next adventure. Should you ever need any assistance in the future, please don't hesitate to get in touch.
Kind regards,
Dom and the Knight Frank team
★★★★★ 5/5
GoogleWhat an absolute pleasure in dealing with all the wonderful employees at Knight Frank Worcester from the start to the finish of our new home. Nothing was too much trouble for any of them always acting professional in all aspects of the purchase for us. Our special thanks to Margo who showed us the house, to Elinor for being at the property with the keys and to Giselle who sorted all the details from start to finish for us. If you want the best in an Estate Agent then forget the rest these guys are really the business!!
Carole · 10 October 2023
Agent replied · 25 October 2024
Dear Carole
It’s been an utter pleasure working with you and your husband. It’s always appreciated that time is taken to write a review, especially one as positive as yours. Thank you very much, and the Knight Frank, Worcester team wishes you every happiness in your new home.
★★★★★ 5/5
TrustpilotHouse Sale
We sold our house through Knight Frank during Winter 2024/25. Helen was brilliant from the off. Through the highs and lows of the process, I always felt she was on the ball, pushing and cajoling to ensure the sale progressed. Our chain was tricky, to say the least and in the final days when it all got very tense, Helen’s skill and expertise in managing people and the conveyancing process shone through. Without Helen, I don’t believe we would have managed to keep the chain together. Thank you!
Rebecca · 22 March 2025
★★★★★ 5/5
TrustpilotLouna Del Barrio has been incredibly helpful
Louna Del Barrio has been incredibly helpful in the search for our new flat. Super responsive, proactive, and professional throughout the process. Great experience working with her.
BR · 19 October 2025
Agent replied · 22 October 2025
Thank you so much for your review Baptiste, glad to hear you had a great experience, I will continue to remain available whenever you need me. Best, Louna
★★★★★ 5/5
TrustpilotWorking with Beth Tighe at Knight Frank
Working with Beth at Knight Frank was a very positive experience. She is pleasant, responsive and effective and gets the job done. She knows when/how to take support from the wider office.
Altaf · 16 September 2026
Agent replied · 22 September 2026
Dear Altaf,
Thank you for your review. So pleased we were able to help you find your ideal tenancy, we look forward to continue working with you on the sale!
Best,
Beth
★★★★★ 5/5
TrustpilotGreat support from Brigette Bulan for agreement renewal
Brigette Bulan was very supportive during the renewal of my tenancy agreement. I particularly appreciated the clear communication and timely follow up.
Sander · 20 November 2025
Agent replied · 22 November 2025
Dear Sander
Thank you for taking the time to write a review. I am pleased we reached a positive result on the renewal.
Kind regards
Brigette
★★★★★ 5/5
TrustpilotAppreciation for Outstanding Property Managemen-Ava Ho
The staff and manager from our KF team is very prompt for any issues. I would like to especially thank my property manager Ava Ho who being so responsible all the time and react quick for all the problems. I am really appreciate to have her to support me.
Changjian · 11 May 2026
Agent replied · 23 May 2026
Hi Yidan,
Thank you very much for your kind words - I’m really pleased to hear this and glad I could help.
Best regards,
Ava
★★★★★ 5/5
TrustpilotBy far the best agency we’ve had as a…
By far the best agency we’ve had as a tenant. Clear and consistent communication from the moment we started interacting at viewing and right through our tenancy (been 2 years now)
Ian · 9 September 2026
Agent replied · 22 September 2026
Hi Ian
Many thanks for your review and for the kind words. Delighted to hear that your tenancy is going smoothly.
If you ever need any assistance or have any questions, please don't hesitate to get in touch.
Many thanks
Jason and the Knight Frank Canary Wharf Lettings team
★★★★★ 5/5
TrustpilotSaif Musawi property manager
Saif Musawi our property manager is fantastic. He recently arranged for our property to have some remedial redecoration and handled it efficiently and professionally. Great communication at all times. Highly recommended!
S · 2 September 2026
Agent replied · 22 September 2026
Thank you ever so much for your kind words. It is pleasure assisting you and I am pleased it was all sorted.
Thank you.
Saif
★★★★★ 5/5
TrustpilotKnight Frank Richmond review
Ivanka at Knight Frank Richmond lettings has been a pleasure to deal with. Professional, super knowledgeable and totally on the ball. Nothing has been too much trouble and I feel in very safe hands with her dealing with my property rental. Great service Ivanka !! Many thx.
Jude · 14 May 2026
Agent replied · 23 May 2026
Dear Jude, Thank you so much for your wonderful review! I truly appreciate your kind words. It was a pleasure working with you.
If you need anything else in the future, whether it's assistance with your property or any new projects, please don’t hesitate to reach out. Many thanks
Ivanka
★★★★★ 5/5
TrustpilotProfessionalism with tenancy renewals
Last month, when it came time to extend our tenancy agreement, Kasia from the Renewals team at Knight Frank was fantastic. She moved with clear urgency and efficiency and managed the renewal end-to-end. She kept us updated at every step, making the process completely stress-free and securing the desired outcome quickly. Thank you, Kasia!
Kate · 15 March 2026
Agent replied · 20 March 2026
Thank you so much for your kind words, Kate. I’m really pleased the renewal went smoothly. It was a pleasure to help! Kasia
★★★★★ 5/5
TrustpilotFriendly, professional team
From the moment of contact, to finding and securing a great tenant, the team have been brilliant. So friendly and professional throughout. It was a quick turnaround, which was organised seamlessly. I wouldn’t hesitate to recommend Knight Frank and I shall happily use them again.
Michele · 7 May 2026
Agent replied · 23 May 2026
It was a delight to find you another Tenant Michele, thank you for your great review. Angharad, Jamie & Tina
★★★★★ 1/5
TrustpilotVery poor customer service
Knight Frank are very self-serving and have very poor customer service. Everything they do is in their favour and they take no risk at all. The customer bears all the risk. I am currently under contract but will definitely NOT be renewing.
Claudette · 14 May 2026
Agent replied · 23 May 2026
We are really sorry to hear about your experience Claudette. A member of the team will be reaching out to discuss this with your further. Please accept our apologies again.
Knight Frank
★★★★★ 5/5
TrustpilotWhat a wonderful personal service!
The very personal service provided by Rachael Hancock who constantly kept up the pressure on the solicitors who were extremely slow and her speed of returning calls. She made me feel like i was her only client, always had time for my calls.
Hamish · 6 May 2026
Agent replied · 23 May 2026
Thank you so much for taking the time to leave a review, and for your kind words.
We wish you all the very best in your new home!
Kind regards
Rachael and the Knight Frank Exeter team
★★★★★ 5/5
TrustpilotExcellent service from the beginning to…
Excellent service from the beginning to the end, very professional team members, excellent communication. Highly recommended for high end properties!
Serge · 7 October 2026
Agent replied · 10 October 2026
Hi Serge,
Thank you for your kind review. It has been a genuine pleasure working with you and assisting in securing new tenants for your property.
We appreciate your trust in us and wish you all the best moving forward.
Kind regards
Robert & David
★★★★★ 5/5
TrustpilotI got great service from Lety Lupi when…
I got great service from Lety Lupi when she managed my flat. She was responsive and understood exactly what I needed.
Suzanne · 24 September 2026
Agent replied · 10 October 2026
Dear Suzanne,
Thank you for your kind words. It was a pleasure working with you, and I'm delighted to hear you were happy with the service provided.
Best,
Lety
★★★★★ 5/5
TrustpilotDifficult purchase from an unwilling…
Difficult purchase from an unwilling seller.
Communication with California added issue
Handled professionally by Tim + .
But outcome achieved
Bernard · 30 September 2026
Agent replied · 10 October 2026
Thank you, Bernard, and Carol, for your kind words. We are so pleased to have met your expectations and are delighted to have secured you a great outcome on both your sale and purchase.
Best wishes,
Tim, James, and the Knight Frank Guildford Team
★★★★★ 5/5
TrustpilotWe had a great buying experience with…
We had a great buying experience with Knight Frank. Incredibly helpful and thorough throughout the whole buying experience. They moved things along with solicitors, recommended surveyors and were great at supporting us in our conversations with the sellers. They were always available to our requests and always accommodated our visits to the house.
Alex · 17 September 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
