Trusted Agent profile · Worcester
★★★★★
215 reviews across 2 platforms
Oak House, Bridgwater Road, Worcester, WR4 9FP, WR4 9FP
Knight Frank's office in Worcester, at Oak House, is rated 4.8 out of 5 across 215 reviews on two platforms, including 41 Google reviews rated 4.5.
Every review we hold for the Worcester office, from every platform, shown as written. First names only.
5/5
TrustpilotConsistent communication
What made out experience great was the consistency in working with me from point of initial enquiry to completion with an unwavering approach to assist, I found the WhatsApp communication rather handy especially with the day to day commitments this enabled communication at all times which was considered handy.
5/5
TrustpilotWe would like to express our thanks to Hector Watch from Knightfrank's Baker Street office
We would like to express our appreciation for the excellent services provided by Hector Watch from KnightFranks Baker Street office. Hector has helped us to ensure the tenants are fully satisfied with their needs after moving in to the flats, and always respond to our queries efficiently and helpded sort out issues in a professional manner.
Thank you very much Judy for your kind words. Since taking over management of your property, it has been a real pleasure developing a professional partnership with you and Patrick, and I continue to look forward to working together in the coming months as we enter 2026! Hector
5/5
TrustpilotVinnie from Renewals
Vinnie from Renewals was so easy to work with and did a great job.
Dear Annabelle, Thank you for your lovely review. It has been a pleasure to assist you. Kind regards, Vinnie
5/5
GoogleWriting this recommendation from a buyer perspective... Knight Frank, Worcester were so great to deal with and so unlike previous estate agent experiences. The house purchase process is pretty stressful anyway, but to have someone to speak to that really made us feel like they were helping us get it across the finishing line and on everyones side was great. Excellent communication also!
Thank you so much for your kind review Natasha, it’s greatly appreciated! It was lovely working with you, and we wish you every happiness in your new home. Best wishes The Knight Frank team Worcester
4/5
TrustpilotMy agent Chloe Andrew’s made what could…
My agent Chloe Andrew’s made what could have been a negative and tedious experience into a very positive one as she was a great buffer between me and what I would have considered over compliance !
Thank you Oisin for your kind words. I am so thrilled we managed to get everything sorted. Thank you again. Chloe
5/5
TrustpilotMove in arrangements
Move in process was smooth, Kyrsten - my dedicated manager was very kind and helpful throughout the process.
Hello Mahesh, Thank you for your kind words, we hope you enjoy your new home. If you need anything further let me know. Kind regards, Kyrsten
5/5
TrustpilotExcellent experience overall
Excellent experience overall - fantastic availability, communication, support and attention to detail throughout the whole process!
Thank you so much for your incredibly kind words. It was an absolute pleasure helping you with the sale, and thank you for your patience and perseverance. I’m delighted that I could make the process feel a little less stressful along the way. William and the Knight Frank Oxford team
5/5
TrustpilotExcellent attentive service from the…
Excellent attentive service from the start to the completion. Would recommend highly.
Dear Alan, I'm very grateful for such kind words, and thank you for being such a loyal repeat client. Enjoy the new chapter and keep in touch. Best wishes Ross and the Knight Frank Tunbridge Wells team
5/5
TrustpilotKatie has been fantastic to deal with
Katie has been fantastic to deal with. Extremely approachable and empathetic to my needs and requirements. She has kept me updated along the whole multi-month process in helping me to find a home. I wish more estate agents were like her!
5/5
TrustpilotDom peper did a good job with fast…
Dom peper did a good job with fast respond and assistant.
Thank you for your kind feedback. I'm glad I could assist and provide a prompt service. I appreciate you taking the time to leave a review. Kind regards, Dom
5/5
TrustpilotI can't recommend Knight Frank highly…
I can't recommend Knight Frank highly enough, and Spike Pascoe in particular has been exceptional.
Hello Claire, Thank you so much for your kind words and feedback on our team, it means a lot to us. We are glad you had such a great experience during your tenancy, and we wish you the absolute best for the future. Kind regards, The Knight Frank Property Management team
5/5
TrustpilotProfessional and Efficient
Katie and Kavita provided a professional and efficient service throughout; interest levels were high and so we found our ideal tenants relatively quickly. We were well informed and considered during the process.
Dear Anita, Thank you for your kind review. It was a pleasure working with you, and we’re delighted we found your ideal tenants so quickly. Kavita and I really appreciate your feedback! Best wishes, Katie & Kavita
5/5
TrustpilotHighly responsive property manager
KF is the property manager of the flat I rent. I had a blockage of my shower drain which needed urgent/same day fixing and KF had a plumber in the property within hours. Impeccable response and problem solved.
Thank you very much for the kind review Bernardo. It is an absolute pleasure working with you. Kind regards Charlotte
5/5
TrustpilotGreat experience with them
Great experience with them. Been a tenant for 4 years and KF manages the property. Always replying within a couple of hours, and it's been a great relationship so far.
Dear Alex Thank you for taking the time to write a review. I am pleased that we were able to achieve a positive outcome with this year’s rent review. Kind regards Brigette
5/5
Trustpilotthe new tenancy went well
the new tenancy went well. Also the leaving of the previous tenant.
Thank you so much for your thoughtful review! We're really happy to hear that everything went smoothly with both your new and previous tenancies. We truly appreciate your kind words and look forward to assisting you again in the future.
1/5
Trustpilot2 years of renting stress
Before renting a flat managed by this company, I would not have expected the experience to be so difficult. The points below describe my personal experience during a two-year tenancy so that others can form their own opinion.
We are really sorry to hear about your experience. We haven't been able to locate your details, but please do reach out to complaints@knightfrank.com so we can look into this for your further and work to resolve the issues. Thank you and please accept our apologies again. Knight Frank
5/5
TrustpilotWould happily work with Beth Tighe again.
Have had a very efficient and well informed process with Beth Tighe since day one of viewing my property. It’s been clear and straight forward with a warm “welcome” kind of service which immediately puts you at ease during a very stressful time of moving homes. Would gladly put my trust in her again.
Hi Johanna, thank you for your kind words ! It has been a delight working with you and I wish you many happy years in your new home. Best, Beth
5/5
TrustpilotFlat search
I truly appreciated my experience with James Szalay. He has provided clear guidance, taken the time to address my queries and proactively updated me throughout the process. Highly recommend him to anyone in search of their next home!
Thank you for the kind review, Othmane. It’s been a pleasure helping you through the process, and thank you for being so efficient. Please do let me know if there is anything else that I can help with at all. Very best, James
5/5
TrustpilotAnn-Marie was professional and responsive
I've been using Knight Frank's letting and property management services for more than 5 years. Overall, their services are professional and hassle free. Thanks to our proper manager Ann-Marie A. She was responsive, kept us informed timely with any issues, and able to address the issues to our satisfaction swiftly.
Hi Chao, Thank you for the kind words, and its always a great pleasure to assist you. Kind regards, Ann-Marie
5/5
TrustpilotThe whole process of selling our property
The whole process of selling our property was a pleasant one.
Hi Chris, thank you for your kind words and for trusting us with the sale of your home. We hope you are loving life in The Cotswolds, and would love to stay in touch. All the best, James Ackerley, James Godley and the rest of the Knight Frank Guildford team
5/5
TrustpilotGreat - responsive and professional
Great support and professionalism throughout our tenancy. Highly recommended
Dear Jessica, Thank you for your email and review your kind words are appreciated. It was a pleasure to be able to assist you with any issues at the house during your tenancy. Kind regards, Catrin
5/5
TrustpilotEfficient and smooth admin under…
Efficient and smooth admin under supervision of Liv Papps
Thank you for your review! We're pleased to hear the process was efficient and smooth. We appreciate your feedback and are glad we could help.
5/5
TrustpilotAva HO is my property manager and she’s…
Ava HO is my property manager and she’s a star, always proactive and responsive when I have an issue, ensuring a smooth communication! Thank you so much!!
Hi Sidonie, Thank you so much for your kind words. I’m really glad I could help. Please feel free to reach out anytime. Best regards, Ava
5/5
TrustpilotMister Andrew Twagira was the best…
Mister Andrew Twagira was the best agent i coudl've get, helpful, easy to talk with and quick, he was able to give me a great experience and image of Knight Frank, which i recommend 100%.
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