Hills Estate Agents Worcester reviews

★★★★★ 5/5

Trustpilot

Worth every penny!

After getting three companies to value our home, we settled on Hills and completely believe we made the right decision. Justin was the ultimate professional as were the rest of the team whenever I had cause to contact the office. Other estate agents may say that their fixed price ‘fees’ aren’t commission but then charge you for the added extras that are part and parcel of Hills’ excellent service. No only this, but because Justin was so confident that he could get a higher price for our home we sold it for £50k more than the on-line agents said which far outweighed so called ‘commissery’. Their recommendation for the conveyancing was spot on, too, and when challenging negotiations became necessary, Justin stepped up and made a difference. We can’t recommend Hills highly enough, five stars all the way and worth every penny!

Debbie · 22 July 2018

★★★★★ 5/5

Trustpilot

Thankyou Halls and A big thankyou Justin Poolton

My experience of using Hills with my brother to sell our late parents house was dealt with by Justin Poolton at worcester branch,and we have nothing but the highest praise for the way he handled our sale.He listened,he explained and above all he understood what it meant to be parting with the house in a really sensitive way.We were so lucky because as an added bonus he was able to source a buyer from a previous sale whereby a buyer had lost out.As soon as we had the quote i think its fair to say we knew we would go with Hills and so glad we did.Thankyou

CDJJKK · 20 September 2024

★★★★★ 5/5

Google

I had a great experience with Hills Estate Agents. The team was professional, approachable, and very efficient throughout the whole process. Communication was excellent, and they were always on hand to answer any questions and provide helpful advice. They made everything straightforward and stress-free. I would definitely recommend them to anyone looking for a reliable estate agent!

Abujor · 1 April 2026

★★★★★ 5/5

Google

Very helpful and friendly staff. Were able to accommodate our requests for viewings, and kept in touch regarding our purchase. Would highly reccomend

Laura · 18 March 2026

★★★★★ 5/5

Google

We would like to thank Justin and the team at Hills for their friendly and efficient service during the sale of our home, and would not hesitate to recommend them. In a sometimes frustrating and trying process, it was Justin who provided sound and meaningful advice and support to keep us informed of the process and progress.

Andrew · 25 March 2022

★★★★★ 5/5

Google

Hills recently helped me sell my property. They are a friendly team and always get back to you quickly when you reach out. The process was pretty swift and have completed within a few months (thanks to the solicitor recommendation too)

Rowena · 29 September 2025

★★★★★ 5/5

Google

Hills Estate agents have been fantastic helping us through the process of selling the property of a close relative. Justin, Tom and the rest of the team kept us up to date throughout, responded very quickly with any queries we had and great knowledge and advice about the market. We would definitely recommend them to other sellers.

Clare · 25 March 2025

★★★★★ 5/5

Facebook

Thank you to Hills for marketing and selling my late fathers property. The staff were always helpful and a special mention to Sophie. The property sold within a couple of weeks of going on the market and we completed 16 weeks later.

Linda · 7 March 2025

★★★★★ 5/5

Google

I currently let out a property through Hills and they are nothing but a delight! Friendly, professional and always helpful. Sarah is only a phone call away if I have any issues or queries and they resolve them quickly and efficiently, with no hassle. Would recommend to anyone looking to let properties! Thank you Hills

Helen · 25 March 2022

★★★★★ 5/5

Google

Hills are a very professional Estate Agents. They provided an excellent service when selling our late parents property. From start to finish they were attentive, efficient and accomplished in their service delivery. We would highly recommend them to anyone thinking of selling a property

Mikey · 25 July 2025

★★★★★ 5/5

Google

Friendly efficient professional. A pleasure to do business with. Thank you for making a stressful time so easy and quick. Great communication. Ty again Dan.

Rhett · 28 December 2025

★★★★★ 5/5

Google

I have always used Hills to let out my properties and have always been extremely pleased with the level of service and attention to detail. Sarah is proactive and communicates very well. She makes excellent judgements and, with all this in mind, I would certainly recommend Hills to any landlord.

Oliver · 25 March 2022

★★★★★ 5/5

Google

Honest and professional- couldn’t ask for a better service - I have bought and sold through Hills over the years. Justin and the team managed to sell my current property at full asking price in a week. Appointments confirmed by email and I received feedback by email from viewings minutes after they had taken place.

Tristan · 25 March 2021

★★★★★ 5/5

Google

I'm really pleased that I selected Hill's to sell my Mum's flat. At every stage, Justin and his team kept me informed and they were always friendly and helpful to deal with. When negotiations got tricky, Justin liaised with the buyers so that I didn't have to get involved at all. He consulted me, but was able to guide me and talk to me about options. I highly recommend them.

Jane · 25 March 2023

★★★★★ 1/5

Trustpilot

Happy to sell me a house knowing full…

Happy to sell me a house on Ombersley Road Worcester knowing full well it was opposite a rehabilitation center for offenders of the worst kind (you can guess which ones) and knowing full well I have 3 young children. Thank God I did my own research and pulled out of the sale. Surely, we should have been informed of this highly important information before proceeding with the sale! Not impressed.

Clint · 7 September 2022

★★★★★ 1/5

Trustpilot

Disapointed

Viewed a property made an offer, was tokd it had been acceoted .friendly staff but disappointed after lengthy discussion and having been advised there was no hurry as the property was "going through probate" I have now learned another offer has been accepted! No explanation as to what happened as she says she ' can't tell me"

Marie · 31 August 2024

★★★★★ 5/5

Google

Justin and the team were great, I thought about selling via well known non traditional estate agents but glad I didn't. Highly recommend Hills. Thanks again for helping to sell my house.

Anthony · 25 March 2023

★★★★★ 5/5

Google

Hills Estate Agents have been amazing throughout the process of selling a house due to a bereavement. Justin from Hills first visited for the valuation, he was extremely thorough. Stayed much longer than any other firm who did a valuation. His estimates were realistic, expectation of timescales were met. I found the whole experience of selling a property stress-free. And I highly recommend them!

Bonnie · 25 March 2024

★★★★★ 5/5

Google

I recently purchased a property that was sold using Hills Estate Agents and I was very pleased with the assistance I received from Tom and Sophie. They were responsive, helpful, and friendly throughout the process.

Adam · 1 April 2026

★★★★★ 1/5

Google

The estate agent will provide a preliminary contract for securing a deposit on the property during the screening process. Once when the screening is complete you will then be required to sign off on the final contract. …

Peter · 22 April 2025

★★★★★ 5/5

Google

Hills provided great service and support throughout the sale. Justin was always more than willing to help when issues arose. All of Hills staff were professional and friendly. We never felt like we were a bother with our queries and concerns. Thoroughly recommend.

Richard · 25 March 2021

★★★★★ 1/5

Trustpilot

AVOID AVOID AVOID!!!!

This is probably one of the worst 'professional' companies I have ever dealt with. After being recommended by a friend, I had high hopes for them. I've struggled since the very beginning with them and their poor attitude towards their paying customers. I'm absolutely baffled by their level of communication, lack of professionalism and poor attitude towards serious matters that have been disclosed to them. They do not respond when emailed, I have been laughed at and patronised by a member of staff and I'm horrified to hear that they've recently won an award! I cannot understand how they are still in business and regret the day I choose to use them to represent me. AVOID AVOID AVOID!!!!!

Home · 28 October 2022

★★★★★ 5/5

Trustpilot

First time dealing with an estate agent

My experience I had from Hills was great, they talked through the stages with me and dealt with any questions I had. Everyone I had communicated with whether on the phone, in person or email were professional. I would hesitate to use them again and Id recommend them to anyone I know.

Chris · 6 October 2025

★★★★★ 5/5

Trustpilot

We decided to go with Hills to sell our…

We decided to go with Hills to sell our house after interviewing 5 other estate agents and were proved right. A smaller local firm gave a much more personal service than any of the nationals we've used before. The staff in the office seemed happy and friendly and whenever we called to ask for an update they knew what was going on, or found out and called us back as soon as possible. Justin was superb with a thorough knowledge of the local market, and a high degree of professionalism, especially when dealing with multiple offers, and we were more than impressed. Highly recommended.

David · 6 January 2019