2/5
Property unfit FOR move in, poor response from agent
No check in offered, had to fetch keys myself, incomplete set of keys provided, oven and shower filthy, no lighting in bathroom (transformer faulty, but told to bring my own lightbulbs!), shower leaking into kitchen, gas fire not working, boiler faulty. Little urgency from agent in fixing faults, and refusal to acknowledge any responsibility despite issues being noted on the inventory taken prior to the tenancy.
