18 reviews from sellers, from every platform, shown as written. First names only.
★★★★★ 5/5
The Trusted AgentGreat experience
The whole 'Andrew Grant' experience is professional, but relaxed and friendly at the same time. Andrew's initial valuation was very considered and proved accurate and the marketing brochure and online description 'hit the spot'.
We would give very special thanks to Jenny (and her team). Jenny is just great and a wonderful asset to the organisation. I shall miss our chats and all her help and advice.
My wife and I would highly recommend Andrew Grant Worcester..
David · 6 April 2017
Agent replied · 18 April 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 734735, or email country.homes@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Country Homes.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
The Trusted AgentMary Ann
I couldn't have been more pleased with the service I received. Mary Ann was at all times professional and charming. She had a very proactive approach to the sale and kept me informed at all times. I think that the regular calls throughout the process were the the most impressive aspect of Mary Ann's work. Thank you
John · 8 November 2016
Agent replied · 15 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 734735, or email country.homes@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Country Homes.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
The Trusted AgentSale of the century
Andrew Grant was recommended to us and did not disappoint. The team worked very hard to secure a sale and supported us through some sticky moments prior to exchange. We cannot thank Matthew Cooke and Mary-Ann Williams enough and would recommend your team to anyone using the Worcester Office.
Judith and Malcolm Jones.
Malcolm · 12 September 2016
Agent replied · 22 September 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 734735, or email country.homes@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Country Homes.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
The Trusted AgentSale of country home
My agent, George Pickard of Andrew Grant Country Homes, was excellent in every respect - very knowledgeable, helpful, courteous and professional. He worked very hard for us and was always available for questions and advice. I highly recommend him and his team. Thank you George!
Liz · 11 December 2016
Agent replied · 13 December 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 734735, or email country.homes@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Country Homes.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
The Trusted AgentBrilliant
George Pickard
So very proffesional he is so good at his job , he just seems to pull every body who is involved together and just makes it all happen. I cannot rate that man highly
enough,
thanks George
Patricia · 25 October 2016
Agent replied · 8 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 734735, or email country.homes@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Country Homes.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 3/5
The Trusted Agentwest barn promised high profile sale that turned out to lack any credibility
Agent initial viewing of my property seemed to be enthusiastic stating great promise on customer interest & viewings, in reality this was a total pipe dream & completely false .
The facts are as follows;
I provided excellent photos, utility bills, epc certificate, all necessary info
Agent stated they had free ad space in midlands publication that had wide circulation, publication was totally unknown. to me & other residents of my Cotswolds area.
I received property brochure txt which I amended
After some weeks found the property on right move But it lacked essential pics of kitchen that is a Must to any prospective buyer. I asked them to add this element
Had one viewing in the early days of it going live ...... but since that ONE & ONLY VIEWING no feedback received.
Since then I heard from no one as to what was happening or how it was being prompted
I have NEVER RECEIVED the property brochure, have never had proof of the copy to sigh of
Was sent the brochure it appeared in (no one in my area had ever heard of this publication) & to my absolute dismay found this publication to be totally unsuitable sales property medium. Instead it will be found in doc surgerys or similar place
Never received feedback of any sort as to what how when or who wS promoting the property
In the end I cancelled agents due to there total lack of professionalism & feedback to the client
Peter · 12 September 2017
Agent replied · 14 September 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued efforts to improve our service. We are very sorry to hear that the level of service provided has fallen short of our usual high standard and we would respectfully request the opportunity to discuss this with you and endeavour to rectify the matter in as timely a manner as possible.
Please contact us on 01905 734735, or email country.homes@andrew-grant.co.uk
Kind regards,
Andrew Grant Customer Support Team
★★★★★ 5/5
The Trusted AgentGood agent, well informed.
The one thing that stood out from the moment we first sought prospective agents was the difference an ISO 9001 acreditation would make. The agent gave us a detailed form to complete about the property we were selling, which would then enable the agent to answer potential buyers questions. What a good idea, its a pity not all agents do this. From first hand knowledge of buying, I know how little so agents know about the property they are selling, or are unwilling to try and find out. I liked the marketing , the good quality property plans which I FEEL ARE VERY IMPORTANT to purchasers brousing the internet. We were able to use the agents services to track the buyers of our property progress in the purchasing, and they kept us informed, did acompanied viewings, which enabled us to still go on hoildays or weekends away whilst the property was being marketed. I would recommend these agents. Even the initial valuation appraisal was good, with a realistic valuation, not something that was unachievable. Good quality product, delivered in efficient mannor.
James · 31 March 2017
Agent replied · 6 April 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 734735, or email country.homes@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Country Homes.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
The Trusted AgentExtremely efficient and helpful.
Jenny Tilly very helpful and makes the whole process less stressful.
Sandra · 21 June 2017
Agent replied · 30 June 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 734735, or email country.homes@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Country Homes.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 3/5
The Trusted AgentStarted well, went downhill
Started well with valuation and putting together brochure. Let down by many cancellations and one no show. Vetting of clients must be looked at. Feedback was poor. General contact and suggestions for improving/updating sales details was poor. Overall very disappointing.
Christopher · 2 August 2016
★★★★★ 5/5
The Trusted AgentExcellent!
A thoroughly professional team of people who worked extremely hard to sell my property at auction. Superb marketing with supportive advice all helped to make this a positive experience.
An excellent agency that I would be pleased to recommend to anyone.
Very many thanks to all concerned.
Cyndy
Cyndy · 3 November 2016
Agent replied · 8 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 734735, or email country.homes@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Country Homes.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
The Trusted AgentExcellent service on every level
Andrew Grant country homes offered an outstandingly professional and supportive service on every level.. I would recommend them highly.to sellers and buyers as it appears tome the staff go beyond the call of duty to be helpful and accommodating to all their customers..
Amanda · 12 September 2017
Agent replied · 19 September 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 734735, or email country.homes@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Country Homes.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
The Trusted AgentStaff made every effort possible to make sure the sale of our house went smoothly
I can't thank the staff enough for their help and support with what turned out to be a complicated sale process. They keep in touch with us regularly and were very proactive with selling and the whole moving process.
Sophia · 12 October 2016
Agent replied · 18 October 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 734735, or email country.homes@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Country Homes.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
The Trusted AgentSale of Keewaydin
The property was on sale through a difficult period and the dedication and persistence shown throughout the process was exceptional.
I would certainly use and recommend Andrew Grant for any Domestic Property sale.
John · 20 December 2016
Agent replied · 3 January 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 734735, or email country.homes@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Country Homes.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 4/5
The Trusted AgentVery pleasant and helpful staff.
Overall staff helped and guided us through in spite of several setbacks beyond everyone's control. One small comment about the photography for the brochure, we weren't particularly impressed by the independent photographer used.
Helena · 11 October 2016
Agent replied · 18 October 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service. We are very sorry to hear that the level of service provided by our external provider has fallen short of our usual high standard and we will be looking into this matter immediately.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 734735, or email country.homes@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Country Homes.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
The Trusted AgentExcellent service again.
This is one of many houses the Andrew Grant Country Homes team have sold for us and there will be more going their way. Personal service from an experienced team.
Adrian · 29 June 2017
Agent replied · 4 July 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 734735, or email country.homes@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Country Homes.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
The Trusted Agentsale of property
very pleased with the communication i received during the process of selling the property
Dale · 15 November 2016
Agent replied · 29 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 734735, or email country.homes@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Country Homes.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
The Trusted AgentExcellent service
Very accommodating and gave good advice when selling my property.
Natalie · 17 December 2017
Agent replied · 2 January 2018
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01905 734735, or email country.homes@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Country Homes.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
The Trusted AgentA First Class Service
During the whole period of our sale, they have been excellent in the service they have provided. I would use them again without hesitation
David · 1 January 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
