Romans Woodley reviews

Hi Julie Tapping, Thank you for taking the time to review your recent experience with our Romans Estate Agents Woodley branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

Hello Burak Yıldırım Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team

Hi Susan Thank you for your review. It's great to hear you had a positive experience with the team at Woodley. We will be sure to pass your feedback and comments on. Kind Regards, Romans

Thank you for your positive review regarding Romans of Woodley and I am extremely pleased you received a friendly and professional service. If we can be of assistance again in the future, please feel free to contact me. Kind Regards Mark Wright Regional Director, Residential Sales 01344 404705 mwright@romans.co.uk

Dear Nadia We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

Hi Robert, we are so happy to read such a great review about Romans Estate Agents Woodley. We hope we can be of service to you again in the future. Kind regards Customer Care Team

Hi Thom we're saddened to read your comments and to learn of the negative experience you had with us and our team in Woodley. We pride ourselves on providing tenants with the highest level of assistance throughout their experience with us particularly if any maintenance issues arise, and its disappointing to hear that you feel you didn’t receive this. It can be noted that your tenancy with us ended quite some time ago back in 2013, as I’m sure you can appreciate we have made a number of changes across our business since you were last a tenant with us so hope we’ve been able to improve our service since this however can only offer apologies for any disappointment caused during your experience with us. Should you wish to discuss any of this further then please feel free to contact us on 01344758596. Kind Regards, Joe, Customer Care Manager

Dear Dave, thank you for taking the time and trouble to write a Google review. I am delighted that you have been happy with the experience and that you would recommend us in the future. Kind regards, Barry Wild, Senior Branch Manager

Hi Oli Many thanks for your recent 5 star review of our Woodley branch. We are very pleased to hear that Jenna could provide you with a great service and will be sure to pass your feedback on. Don't hesitate to be in touch if there's anything else we can do to assist. Kind regards Romans

Hello George Wilks Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team

Thank you for your comments regarding your recent house sale through Romans Woodley. I was pleased you found the team friendly and efficient and that the sale went through quickly for you. Kind Regards Mark Wright Regional Director, Residential Sales

Dear John Hearn, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team

Hi Jordan Thank you for the recent 5 star review of our Woodley branch. It is very pleasing to read your comments about the team and glad they could provide you with a positive experience. We will be sure to pass the feedback on. Don't hesitate to be in touch if you require anything further. Kind regards Romans

Thank you for renting through our Woodley office your business and positive comments about your experience are most welcome and I’ve passed these on to the team. Wishing you all the best in your new home. Kind regards, John Sumner Regional Lettings Director

Hi Lewis Basterfield, Thank you for taking the time to review your recent experience with our Romans Estate Agents Woodley branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

Hi Leanne, thank you for your review, we are so happy that the Romans team at Woodley have been able to provide you with such a positive experience and that they were so helpful. Kind Regards, Romans

Hi Leanne, thank you for your review, we are so happy that the Romans team at Woodley have been able to provide you with such a positive experience and that they were so helpful. Kind Regards, Romans

Hi Leanne, thank you for your review, we are so happy that the Romans team at Woodley have been able to provide you with such a positive experience and that they were so helpful. Kind Regards, Romans

Hi Laila, thank you for getting in touch; we are very sorry to hear of the negative service you feel you have received from the team at Woodley. Naturally, we would really like to look into this further however we are unable to locate you on our system. We would be really grateful if you could get in touch with the branch on 0118 953 8782 so we can obtain more information and attempt to turn your experience around. We look forward to hearing from you. Kind Regards, Romans

Hi Susan, we’re saddened to see that our team in Woodley have received a low star rating. From reviewing our system we have been unable to locate any details for you with us as a registered Landlord or Tenant however we’re eager to discuss your review with you to gain a better understanding of the issues you have faced to see if there is anything we can do to rectify this for you. When you have the opportunity to do so please reach out to Ellie Milne the Lettings Manager within the branch on 0118 953 8786 as I know she would welcome the opportunity to discuss this with you to see where things went wrong and more importantly where possible she will try and turn your experience with us into a more positive one. Kind Regards, Romans

Hi Peter Thank you for the recent 5 star review of our Woodley branch. It's pleasing to read your comments and we are glad the team could provide you with a great service. We will be sure to pass the feedback on. Don't hesitate to be in touch if there's anything else we can do to assist at any stage. Kind regards Romans

Dear Beryl Levett, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team