Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
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5/5
GoogleFreddie was extremely helpful and was instrumental in us securing our new rental property. Much appreciated ππ½ β¦
Spen Β· 10 August 2024
Agent replied Β· 24 October 2024
Thank you for taking the time to leave Freddie a 5* review, we are pleased to have been able to assist you and secure your new rental property.
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5/5
GoogleFreddie and Keira have been absolutely fantastic in listing my home for rent and finding me a lovely tenant. Highly recommend Sears and wouldnβt go to anyone else
HANNAH Β· 30 October 2025
Agent replied Β· 29 December 2025
Thank you Hannah for working with Sears to let out your property, we are delighted to have found a tenant for you. We appreciate you taking the time to leave a 5* review for the Lettings Team.
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5/5
GoogleHollie was really friendly and professional. Sheβs been a great help to the start of my property search!
Lauren Β· 25 June 2024
Agent replied Β· 24 August 2024
Thank you Lauren for your 5* review, we will pass on your lovely feedback to Hollie in the Sales Team. Good luck with your property search.
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5/5
GoogleWe have to admit we weren't familiar with Sears and were reluctant to change. But our property had been on the rental market for 3 months and Freddie was so tenacious we thought why not, maybe a change is what's needed. We have to say it was our best decision and Freddie was absolutely brilliant. Viewings took off and we were always kept informed. Freddie answered all our questions, was always polite and professional. We admire his tenacity and perseverance and are so pleased we now have a very suited tenant for the property. Thank you Freddie, we're so pleased you reached out to us. Fantastic service!PositiveResponsiveness, Quality, Professionalism, Value
Richard Β· 11 January 2022
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5/5
GoogleI didnβt know before why proper estate agents are better than the DIY options. Now I know - itβs all about the after sale support. Gabriella Jones was brilliant throughout the process, letting us know about progress and next steps as well as relentlessly chasing solicitors (without which they tend to do nothing). All in a super approachable manner, which is great for house buying/selling novices like ourselves. Thank you so much!
Tadek Β· 24 November 2022
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5/5
GoogleVery happy with Sears. House went on the market and sold within 2 weeks. All staff are very helpful.
Anne Β· 26 April 2024
Agent replied Β· 24 August 2024
Great news Anne! Thank you for choosing Sears to help sell your property.
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5/5
GoogleAs a renter it is somewhat difficult to access great services when moving. Our property was being sold by our landlord and we were a bit concerned about what was happening as it was with a different agency.
Tim Hall from Sears regularly checked in with us and offered advice and helped bridge a gap in communication with our landlord.
I can't thank Tim enough for the support he has given us in the last few weeks. Friendly, professional and a great guy! We will most definitely come back to him in the future!PositiveResponsiveness, Quality, Professionalism, Value
Chrissie Β· 25 August 2021
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5/5
GoogleSelling and moving house can be very stressful and exhausting process
I would like to say thanks to the Sears team for taking out a lot of burden and making this a smoother process.
We were impressed when we went to view some houses in Bracknell with Sears, so we decided to contact them to see if they could sell our place.
They have delivered on their promises.
Sears sold our place in a timely manner with the asking price.
They managed to get allot of people to view our property, but also the right people.
We also received valuable feedback.
Sears have really gone out of their way.
They are new to Wokingham but really know the area. They attract people to view that will benefit from the property and see value in the area and property.
We found them very approachable and honest.
They know how to answer tricky questions intelligently and in honest manner.
I would like to mention 2 people who really helped:
Oliver Hewitt who oversaw the process:
Oliver is Intelligent and level-headed; he is someone that you would want in the managing process of selling your house.
He went out of his way to contact legal and other estate agents.
Callum Nagle was very involved in the Sale & processing of the house.
Callum is eager and professional; he doesnβt just show people around the house but also identifies the desires and how the house can meet these desires.
He was always positive and will highlight the benefits of the house you are selling.
This is a great, honest team of people, always available and ready to go out of their way.PositiveResponsiveness, Quality, Professionalism, Value
Craig Β· 25 August 2021
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5/5
GoogleAmazing team with amazing values and skills to match. We were in a chain 7 weeks into a sale and purchase when our buyer withdrew their offer - it was a devastating situation as we had found our dream home. I had been working with Sears for the purchase of our dream home and Oliver Hewitt was the first to call to see if they can help. And help they did! we were currently listed with another agency but needed to sell quickly so instructed Sears Wokingham on a Saturday morning - the property was listed within hours with first viewings being completed on the same day and to our delight the house was sold on the Monday by Callum Nagle following a successful viewing and negotiation. 60 hours from instruction to sale we are amazed and extremely grateful - Way to go Sears Wokingham cannot recommend you enough!PositiveResponsiveness, Quality, Professionalism, Value
Matt Β· 25 August 2021
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5/5
GoogleI have been so impressed with the truly outstanding service I have received from the team in the Wokingham branch of Sears. I am really blown away by how fantastically proactive and supportive they have been. We only had our house on the market a week and this is the first time we are selling so we were somewhat nervous about the process but I have 100% confidence in the very experienced team who clearly are passionate about getting the best for us. Oliver Hewitt has been amazing he has been very communicative and given us really good feed back in viewings ; James Underwood has been great. He is really friendly, and approachable and he did a tremendous job on our behalf. Callum Nagle was also excellent when supporting us with the viewings. I would highly recommend this team to anyone and if you are even contemplating the idea of selling definitely give them a call as I just popped in to have a chat and knew straight away this was the team that would be right for us- they were really honest, confident and relaxed and made us feel comfortable throughout the process.PositiveResponsiveness, Quality, Professionalism
G Β· 25 August 2021
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5/5
GoogleSears are very professional and outcome oriented. They know their customers' requirements very well which is the most important thing when recommending homes to Buyers and pricing strategy or changes to Sellers. We were on the market for sometime with no success with other agents and then we got Sears on board, they got results within a short period. We got sound advice and regular constructive feedback from them post viewings. A special mention to Tim Halls who was very courteous, proactive and professional in his approach. Although Sears are new in the Wokingham area, they are making a big impact. I would like to thank them for their patience with us, quality of service and wish them good luck.PositiveResponsiveness, Quality, Professionalism
Dilip Β· 25 August 2021
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5/5
GoogleWas looking to sell my property, and chose Sears to help me do that. From the get go, Tim made me feel very comfortable and assured that I had come to the right place, and that they would do all they could to help me sell my property.
I was extremely happy with how professional the photos looked, and how well advertised my property was. James dealt with my viewings, and kept me up to date after each one so I was in the loop, which I really appreciated.
I was concerned how long other properties in my block had been on the market for, so was over the moon and relieved that within 2 weeks of my property being listed I had accepted an offer. I would definitely recommend Sears, a great team, who deliver.PositiveProfessionalism
Ryanhull9686 Β· 25 August 2021
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5/5
GoogleI had a great experience dealing with Keira Taylor at Sears Property in Wokingham. She was incredibly professional and helpful. Thank you!
V Β· 29 November 2025
Agent replied Β· 29 December 2025
Thank you for taking the time to leave Keira in our Lettings Team a 5* review, we really appreciate it.
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5/5
GoogleOliver Hewitt and team at Sears did a great job in selling a property for me and it wasnβt an easy sale. Their motivation never faltered even as chains collapsed multiple times through no fault of their own. Having never had a good experience previously with an estate agent I was relieved to have chosen them. Not knowing the area well it was a bit of a gamble to select an agent but Iβm happy I did go with them. They were always good with communication and had a good local market knowledge that is needed to maximise the sales potential of any property.
Tom Β· 22 June 2021
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5/5
GoogleThe communication from Sears property has been amazing and I could not fault them. Especially Gabriella Jones, no matter what was happening she had always kept me in the loop.
After the first sale falling through they were all back to putting the property back up in less than a day and selling the property again within a week! I'm so thankful and just wish I had gone with Sears sooner.
Rebecca Β· 26 August 2022
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5/5
GoogleIn a word Fantastic! If Carlsberg made Estate Agents they would make Sears Estate Agents! We were on with another agent at first and had only a couple of viewings then Sears came on board and what a difference, our property sold in no time at all. Sears have guided me through every step in the process of buying and selling a house. Canβt recommend them enough πPositiveResponsiveness, Quality, Professionalism, Value
Claire Β· 25 August 2022
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5/5
GoogleThe communication from Sears property has been amazing and I could not fault them. Especially Gabriella Jones, no matter what was happening she had always kept me in the loop.
After the first sale falling through they were all back to putting the property back up in less than a day and selling the property again within a week! I'm so thankful and just wish I had gone with Sears sooner.
Rebecca Β· 25 August 2022
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5/5
GoogleLydia and Tim have been absolutely fantastic in supporting me throughout the sale of our property. They have worked closely with me and offered good advice and guidance when needed. The fact that the property was sold within days just goes to show how professional and knowledgeable they are. Thank you both once again itβs been a pleasure working with you.
Sue Β· 25 June 2024
Agent replied Β· 24 August 2024
Thank you Sue for your lovely 5* review and feedback for Lydia and Tim. We are pleased to hear that you have received first class customer service from the team. It sounds like the support and guidance has helped ease the whole process of selling your home.
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5/5
GoogleI wholeheartedly recommend Wiktoria Kubat (Sears Estate Agents) from to any landlord seeking a reliable, knowledgeable, and dedicated estate agent executive. Her professionalism, expertise, and exceptional customer service make her an invaluable asset to any real estate agency. I am confident that Viktoria will continue to excel in her career and leave a positive impact on the lives of her clients.
L&T Β· 8 June 2023
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5/5
GoogleLydia at Sears helped my buy my first home! She kept me updated throughout and I could not have asked for a smoother process. Answered every query I had and made me feel very confident about proceeding with the purchase. Would highly recommend to anyone looking for a smooth and stress free experience!
Joe Β· 24 September 2024
Agent replied Β· 24 October 2024
Thank you Joe for your glowing 5* review and for sharing your positive experience you have had with Lydia in our Sales Team. We are pleased to hear of the first class service that you have received and wish you all the best for the future.
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5/5
GoogleI would like to recommend Sears to anyone who wants to move. People, who work there, they are competent, organized and very helpful. They work hard, quickly and precisely. I am satisfied with the services, especially with Gabriella, who is very nice and helpful. A truly professional and delightful experience that exceeded all expectations!
Magda Β· 25 July 2024
Agent replied Β· 24 August 2024
Thank you Magda for your glowing review for Sears Wokingham and Gabriella in the Transaction Team. We are delighted to hear of your experience working with Sears for your new property purchase.
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5/5
GoogleGabriella at Sears has been absolutely instrumental in facilitating our extremely challenging house sale and purchase. She has remained communicative, efficient and assertive throughout the whole process, whilst remaining friendly and courteous. We are so grateful to her, and all her hard work, and can't wait to complete next month!
Rachel Β· 24 September 2024
Agent replied Β· 24 October 2024
What a lovely review for Gabriella in our Transaction Support Team. Moving home is never easy but with the right support and assistance it always helps. We hope you are settled in your new home very soon.
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1/5
GoogleReally disappointing. Just had a very unpleasant phone call with a member of the Wokingham Sears team named Paul. I phoned to book a viewing at a house in Locksley Gardens and he was completely condescending and rude regarding my own selling situation, regardless of the fact we have an open house booked next week. Paul took my details but after deciding I would never purchase a house through Sears after the interaction, I asked him to remove my information. Itβs a shame that a lovely house is being marketed by such an unfriendly agent.
Abbie Β· 27 July 2022
Agent replied Β· 22 June 2023
Dear Miss Hanton,
It with disappointment that your experience with Sears has not been a positive one. As per our conversation we take all complaints very seriously
and as a company that prides itself on providing a warm and friendly service, I will personally investigate this matter. As discussed, the property in which you
enquired about is a little more complicated than normal and is only taking proceedable buyers.
I hope you can appreciate that itβs not our intentions to make things difficult, its just that our vendors have requested us to approach the sale of their property in a particular manner. I've fully taken on board your feedback in regard to how you felt you had been spoken
to and that is something I will rectify with my team member through training. We wish you all the best for the future.
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5/5
GoogleI have been exceptionally impressed by the service provided by Sears. With what has been a challenging sale, special mention should go to Sarah Blake who has been phenomenal in mediating continuity within the chain. She is clearly dedicated and focussed in her professional role, keeping me fully updated. Supported by the team around her, l highly recommend their services to anyone wishing to feel supported and informed when selling their property.
Andy Β· 18 January 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.