Romans Wokingham reviews

★★★★★ 4/5

Trustpilot

Romans Maidenhead

I have just completed on a property and dealt with Romans Maidenhead branch. Both Adam and Chloe supported and guided me through the process along with Cheryl who joined at the end. All three were brilliant. They got me answers quickly and worked with both solicitors to push the sale on. My only advice would be to get the move managers involved far earlier in the process. As soon as Cheryl was involved things moved very quickly. This would have really helped to have her earlier in in the process.Thank you all. You were great

Isabella · 17 November 2021

★★★★★ 1/5

Trustpilot

Romans agency

We were renting from Romans agency in Bath. We left as soon as our contract ended. We got a flat in a building with a night club and homeless shelter across the street. And nobody tell us this. Apart from the noise and questionable security, what about the crowds every day and every third night in a middle of pandemic? Bottles, glasses, handkerchiefs or just semiliquid waste on the street. Everybody is free to do whatever he wants but I had to be witness of this for 6 months? This is deception, as a solicitor told me.We were renting from Romans agency and never again.

Boyan · 2 November 2021

★★★★★ 5/5

Trustpilot

Rented a property through Romans

We have rented a property through Romans in Bracknell for 18 months. Our property Manager, Sarah Boyens was always very professional, friendly and helpful. She always responded quickly and efficiently to any issues and followed up with us to ensure that the work had been done. Our leaving process was very clear with helpful tips and guides to what needed to be done.

Trevor · 19 August 2023

★★★★★ 5/5

Google

I’ve worked recently with Jack Cracknell who has helped me with my end of tenancy ( I’m the Landlord). Jack has been professional, helpful and polite. He has updated me at each stage without any need to chase and has listened to and acted on any concerns or queries I have had. Thank you Jack!

Rima · 18 February 2024

★★★★★ 5/5

Trustpilot

Exceptional service from Stephanie, Catherine & team

I cannot thank Stephanie, Catherine and the team enough! Everything Stephanie committed to doing, she delivered and exceeded our expectations. Within two weeks, Stephanie had arranged an open day and sold our house!The team were professional, knowledgeable and efficient throughout each stage of the selling process.Despite a stressful experience with solicitors, Catherine consistently reassured me and partnered closely with our purchase until the end.Thank you Stephanie, Catherine and team for all your help and support :)

Amy · 17 May 2022

★★★★★ 5/5

Google

We have been clients of Romans Wokingham for almost a year now and it has been an absolute pleasure. Pooja Chavda has been our main POC and she is always professional, helpful and gets the job done with great communication skills. The full team have been amazing and I would not hesitate to recommend Romans to anyone needing superb service from a Real Estate Agency.

Sonya · 18 June 2023

★★★★★ 4/5

Trustpilot

Professional Service and Helpful staff - Lower Earley

Lower Earley Branch - After reading the reviews, other branches do not seem so successful, however this branch is very good. Staff respond promptly to queries and a very helpful and friendly. I am happy to be renting on of their properties as I feel looked after. Other estate agents in the area were very unprofessional and lacked prompt communication. Antony is particularly helpful. I only knock one star off as it was not disclosed within the tenancy the frequency of inspections to my property, this part was very vague.

Saffron · 6 October 2021

★★★★★ 5/5

Trustpilot

Great quality

This is a great company i have bought a lot of clothes over the years mainly dresses and Tunics

Patricia · 31 August 2026

★★★★★ 5/5

Trustpilot

Good service and we are very happy customers.

We chose Romans to sell our property as Ian Lewis was the most professional and friendly of several we met. The sales process was well managed throughout, a buyer was found quickly and the sale could have been concluded quickly, but for issues with the purchase of our new property. Ian also assisted with that, where possible. Both properties complete in 1 week and we are happy to recommend Romans in Wokingham.

Gordon · 27 October 2022

★★★★★ 5/5

Trustpilot

Jade has been instrumental in resolving…

Jade has been instrumental in resolving certain issues with our departure from the Roman group. What a pleasant, helpful and caring individual - a credit to herself firstly and then the company- Romans is very fortunate to have an employee of her calibre!

Customer · 19 September 2024

★★★★★ 5/5

Trustpilot

Great customer service

Jordan was very helpful, easy to contact friendly and knowledgeable. Highly recommended! Life time legal charged me a monthly fee which I did not want. I had to chase them to cancel the DD I didn’t want, I couldn’t find an opt out option on there website.

Jenny · 6 July 2024

★★★★★ 5/5

Google

We have recently sold our house through Ian Lewis and his team. We thought they were very easy to talk to and they didn't mind answering any questions (even if we thought they were daft!) We particularly wanted to mention Louis, who took time to introduce himself when we went to the office and thought to ask if we were ok on completion day(we had lived in our house for 20 years so it was a big move). The whole team never made promises they couldn't keep and made sure that viewings were COVID secure. The move manager Alison and her team made what could have been a stressful situation a whole lot easier by being in contact with our solicitors all the way to completion.PositiveProfessionalism

Debbie · 25 August 2021

★★★★★ 5/5

Google

What an amazing experience it has been selling our house through Romans! Ian Lewis, our Sales Manager was professional, reachable and always kept us in the loop. Matthew Leigh and Ashleigh Ive, were fantastic with arranging the viewings to suit our availability. We were so pleased to have received several offers within the first week and accepted an offer. Matthew communicated with us throughout the process along with Romans Move Manager Alison Savva. After the sale when we desperately needed some help with our purchase (through another Romans branch), Ashleigh Ive went out of her way to help us with the paperwork. She was incredibly welcoming and very professional. We are so grateful to Ashleigh and the Wokingham team for making this such a positive experience!PositiveResponsiveness, Quality, Professionalism, Value

Syed · 25 August 2021

★★★★★ 5/5

Trustpilot

Our fridge-freezer was broken beyond…

Our fridge-freezer was broken beyond repair and we emailed our property manager BenjaminNujeerallee. Ben was on it from day 1 and we had a Homecare cover from our landlord.The engineer visited the next day and in a couple of days our landlord had submitted all documents needed for a nee fridge.Ben liaised with them for us and a nee fridge was delivered to us in a reasonable time

Prashanth · 24 February 2023

★★★★★ 5/5

Trustpilot

Great support letting my property

Mark, Nathan and Steve were a pleasure to work with during the letting process of my house with very clear comms, help and guidance at all times. Keeping me informed and working hard to secure tenants.I would highly recommend if you're considering letting your property out.

Mr · 14 July 2024

★★★★★ 5/5

Google

Instructed Romans to sell our house, everyone is so friendly and helpful. Special mention to Morgan who is always happy to give us advice with the property we are hoping to buy,, even though it is not Romans selling it. Ian is also very helpful and they always call you back! Definitely recommend and use again if need be.

Sue · 21 October 2023

★★★★★ 5/5

Trustpilot

Had a pleasant experience with Romans…

Had a pleasant experience with Romans West Drayton Estate Agents recently in the month of October 2025. The viewing was arranged smoothly, and we were fortunate to have our offer accepted with a quick turnaround. The referencing and tenancy agreement review process were handled clearly and efficiently, with good communication at every stage.

VC · 2 December 2025

★★★★★ 1/5

Trustpilot

100% do not recommend!

I tried to buy a house with Romans Bracknell. I would not wish to repeat the experience! The viewing and initial negotiation went well, and everyone I spoke to at this stage was very pleasant. I wanted to move before the stamp duty freeze ended, but the people I was trying to buy from went suspiciously quiet at the beginning of June for about two weeks. My solicitors chased twice a day, every day with no response from their solicitors, and the Move Manager was unable to get any information to me either. Obviously it was a time of extremely high demand and very stressful for all concerned, but the lack of communication compounded this - and - upon reflection, I now think was deliberate stalling tactics.Eventually at the last minute (as I completed the sale of my property and was ready to exchange) I was told the sellers were not prepared to inconvenience themselves and move out in time for me to take advantage of the stamp duty holiday. I think they hoped as we were so far down the line, I would not walk away.I received a call from someone senior at Romans which was aggressive and actually quite threatening. I would not recommend this person speak to anyone (let alone a female) in this manner again. He told me they would market the property again for more money if I withdrew my offer, and that his clients were not willing to disrupt themselves or bear the cost of breaking the chain to move out earlier than 30th June. Unfortunately he was unable to advise of what date they could move out - effectively rendering me homeless for an indefinite amount of time!By pure fluke, I put an enquiry in to view another house and spoke to the agent at the top of the chain who advised me of the potential move date. It took Romans a further week to communicate this date to me. I withdrew my offer as my circumstances changed, and I felt there was a basic lack of respect for my time and costs. I understand the fees are ultimately paid by the sellers, but they can only be paid when someone buys! If there had not been a delay, I would - without question - have bought the property. But the attitude displayed to me has put me off ever dealing with this agent again. There are other, much more reputable agents in the local area, who must find it frustrating when their deals are ruined by others.

Gemma · 2 July 2021

★★★★★ 5/5

Google

After lockdown we had trouble sometimes getting replies in a prompt and professional manner from Romans and were a little disheartened from when we tried to end our contract early and it seemed we didn't have the contact we thought we deserved at times. Then we met Georgina Seymour. At the end of our tenancy, she was a delight. Prompt and professional. Sending emails well after office hours at times showed her commitment to her clients and outstanding professionalism and promptness. We had such a delightful experience that the lack of contact in the beginning seems a distant memory. Thank you Georgina for your amazing customer service. Justin and Brooke

Justin · 18 June 2021

★★★★★ 5/5

Google

We recently sold our house with Romans and can highly recommend. A special thanks to Ian Lewis, who from day 1 was very helpful with lots of guidance as we nervously considered putting our house on the market. Ian did everything to help make the process as stress free for us as possible and always returned calls and kept us up to speed in what was happening. Selling was the easy part of the process thanks to Ian and good updates from the move team also. Thank you!

Keeva · 18 June 2021

★★★★★ 5/5

Trustpilot

Dan and his team in the woodley branch…

Dan and his team in the woodley branch have been nothing short of amazing. The professionalism demonstrated by all has surpassed all expectations. I have been kept in the loop from beginning to end with regular updates and assistance.Thank you all for everything

Mrs · 24 August 2024

★★★★★ 5/5

Trustpilot

The service we have received has been outstanding

The service we have received to sell out home has been outstanding. We received regular communication to be kept up to date with where we are and what’s needed next. Letting me know when things are not moving so we can work more efficiently with the Solicitor. Jack has been awesome to work with, very patient, competent and professional in his role. Would highly recommend using Romans.

Sharon · 15 February 2023

★★★★★ 5/5

Trustpilot

Excellent property manager

Lisa Fazal of Romans has been our property manager for the last 13 years. She has gone over and beyond in assisting us with the rental property we lived in, with both maintenance and landlord issues. She has always been polite, courteous and fast acting which myself and my partner have appreciated. Thank you Lisa, We wish you well in your career. Karen & Mark

Mrs · 13 April 2023

★★★★★ 5/5

Google

I have been using Romans for many years to let a property. They have helped again recently, where I have been dealing with Sarah, who has been really responsive and supportive in getting the property ready for letting. A few things needed sorting which was done really efficiently and connected me directly with trades people to be most efficient. Property was let really quickly once marketed with a number of asking price offers.PositiveResponsiveness

Chris · 18 June 2022