Romans Wokingham reviews

★★★★★ 5/5

Trustpilot

THANKYOU MADDIE & MOLLY ♥︎ - BASINGSTOKE BRANCH ♡︎

I honestly have nothing bad to say. I was recently given notice during covid to leave my house I was renting by another agent as the landlord wanted to sell which stressed me out so so much and I come across a property with Romans Basingstoke. Had a viewing and secured it straight away. The agents were amazing. Maddie the little diamond made sure the entire process and through my referencing was as smooth as possible keeping me up to date with everything. And Molly made sure all my documents and info was sent on time and any questions I had were answered quick time. If you want to rent a house - speak to Maddie in Basingstoke branch. She is amazing and made it enjoyable instead of stressful. And between Maddie and Molly it was the most stress free experience 🤍🤍 I was also able to do the no deposit option which was a really good solution for me !! I’m now all moved in, settled and ready to enjoy my beautiful new home. Thanks girlies xx

Lia · 18 January 2021

★★★★★ 5/5

Google

I was very happy with the service I received from both Jonathan and Rhianna. The process for renting is pretty daunting and they made sure all went well from the viewing to moving in. I really appreciated the handsigned moving in card and small gift box left on my moving day. It was very thoughtful. Would recommend 😄 …

Angela · 15 September 2025

★★★★★ 5/5

Google

Staff at Romans Wokingham were thoroughly professional and proactive in getting me this property and later with move in. I got my first home in the UK through them after I moved to this country and whole experience was seamless. Sam and Jag were always supportive and helped address all matters in seamless manner.

Saurabh · 20 December 2023

★★★★★ 5/5

Trustpilot

is very good service and fast response.

i had deal with a brunch of Swindon for nearly 7 years it is was a great experience with all of the team and especially Christine she was a brilliant and very helpful so Iam going to say thank you very much for all the roman teams in Swindon for all kind of helps and the great services.

M · 10 September 2023

★★★★★ 5/5

Google

Romans have been prompt in answering my queries. Their managerial team has overseen and supported their team in enhancing their tenants experience through constant feedback requests, actually accepting and acting upon any kind of concerns. Aston has been overseeing my property and had prompt correspondence and acted even quicker upon any kind of concern or suggestion I had. Thank you, romans!

Ioana · 18 June 2023

★★★★★ 5/5

Trustpilot

Contact with Dan Hind

I have had contact with Dan Hind, his manager and colleagues over a few years concerning the letting and management of an apartment in Reading. Excellent team with a very positive office atmosphere. Dan has been particularly helpful and has responded in a helpful and constuctive manner. I have always found him knowledgeable and willing to help. Clearly he is an asset to the organistion.I wish him continued success in his career.

Derek · 11 May 2022

★★★★★ 5/5

Trustpilot

Romans Farnborough landlord review

I have been a landlord for more than 5 years and use the fully managed service with Romans Farnborough branch. The smooth running of the tenancy is mainly dependant on the services of the Property Manager.

Annie · 2 April 2026

★★★★★ 5/5

Trustpilot

Appreciation of staff members

I want to place on record that Amy Southby-Forward is an excellent member of Roman's. As a landlord I have allways been greeted positively and efficiently and more importantly the issues get dealt with.I have been with Romans for a number of years now and I have to say that Emma (Swindon) and now Amy are the best.That's why I remain with Roman's. Management take note.Martin Abbey View.

Martin · 18 October 2022

★★★★★ 5/5

Trustpilot

A pleasure to work with and would recommend!

Thanks Adam and Joshua for all your support and for getting our home sold for a great and fair price. You managed to quickly sell the house for a second and third time after prior offers fell through (for reasons out of your control). You’ve been great to work with and I wouldn’t hesitate to recommend you to a friend in the area!

Kristiana · 29 March 2023

★★★★★ 5/5

Trustpilot

Great service by Anais

As a foreigner it was my first time renting property in the UK and I almost had no idea of how to start this procedure. While searching different properties, Anais has guided me to go through the necessary steps and always reponsive to my questions even a small thing. With her tremendous help, I am ready to start my new life in the UK from today. Thanks Anais!

Wakana · 1 October 2022

★★★★★ 5/5

Trustpilot

David Mauzhendi

Dear Mr. David Mauzhendi, I want to sincerely thank you for all of your time and effort in helping get us into our new home. Everything went so smoothly, and quickly than expected. Now here we are, settled in already.you’ve been a steady presence in every part of getting our home. Thank you for making this a stress-free experience.We are so thankful Romans Burnham, for the outstanding Service!

Sami · 29 September 2022

★★★★★ 5/5

Trustpilot

Thank you Andrei and Courtney.

Thank you Andrei and Courtney.We have been looking for a place to rent for quite a while now and once we contacted Romans everything fell into place. Andei found exactly what we were looking for. We couldn't have had a better experience. Everything was done in a friendly, professional, and efficient manner. We would not hesitate to recommend Romans to anyone wanting to buy, sell or rent a property.

Pamela · 18 August 2022

★★★★★ 5/5

Trustpilot

Romans Windsor

I have found Romans Windsor to be a great lettings agency. Everyone on the team is helpful, responsive and reassuring, supported by a great Manager, Sam. They work as a team and care about both tenant and landlord. Thank you.

Mrs · 9 October 2026

★★★★★ 5/5

Google

Hayley has been very helpful in resolving the issues arising from the maintenance reports on our properties. Her response to our queries are always prompt and effective. We have also developed a very good and cordial working relationship with Hayley, long may it continue.

Bert · 10 June 2024

★★★★★ 1/5

Trustpilot

Dear Romans

Dear Romans Another angry and unsatisfied Romans- Bracknell Tenant. Sadly the rate is the least provided. I would rate Romans 0. Why are tenants charged for things they have not damaged?? And How come Romans still get away?? Maybe someone brave enough has to commit suicide for this to change?? Being charged £155 for nails in the walls.??? Never put pictures up in a renting accommodation. Wouldn’t even know how to insert a pin. Was nearly charged for a missing freezer tray yet evidence was there in the inventory- no apologies nothing, Donna B- hope you get rich and this money changes your life- oh wait thus the money Romans refunded me when l moved in due to the incompetence of Danniella Rose- so basically Romans is claiming it back. Should have taken them to court for attempted manslaughter- maybe then they can make changes. Disappointed is the les l can say. Always draining Tenants. Renting private is not a choice. I bet the landlord is unaware of these charges and all going into the property manager’s tax free pocket. I have sent the current tenants both inventory’s hope they don’t get charged for the same things. Tenant helping another tenant. I’m sure they will find this useful. Donna enjoy my money worse that lm currently unemployed. I think this is why they use different clerks from check in and out. Careful Tenants if you have Jess M on your check. In it with Romans- she’s the weapon they use to retrieve the money. Most rude and disrespectful person. Not at all happy.

Cynthia · 21 August 2020

★★★★★ 5/5

Google

This is only my 2nd experience of lettings agents, and I have to say, Molly was really helpful, and quick to reply to my emails (even if they were probably of low priority to her!). She also let me know when she was on annual leave which was helpful, and unheard of! She was very friendly and I felt she was genuine in her correspondence with me. Thanks Molly :)

Lilian · 18 June 2022

★★★★★ 5/5

Trustpilot

Incredible staff

Incredible staff. My property manager Megan Setchell has always gone above and beyond to help resolve any issues I might have and it’s brilliant to see this is not just specific to Megan as Chloe Chikaviro was fantastic when it came out to the checkout process. She has taken out all the stress with her efficiency. I’m gutted to be leaving Romans but unfortunately they don’t cover the area I’m moving to yet, one can only hope soon!I’d highly recommend renting through Romans and will always choose them where possible.

Sarah · 16 March 2024

★★★★★ 5/5

Trustpilot

Helpful and efficient

Mia and Holly at Romans in Windsor were both excellent. I was new to the rental market but they responded to all my questions effectively and the whole process from credit checks to tenancy agreement signing was smooth.

David · 9 September 2024

★★★★★ 5/5

Google

Moving can always be really tricky and stressful, but honestly the process has been made so much easier with the team at Romans! Everyone has been so helpful, especially Nina, who hasn't stopped helping me with answering various questions and admin bits along the way! While my experience has been for renting a property this time, I would definitely recommend Romans to anyone thinking of buying or renting :)

Ollie · 18 June 2022

★★★★★ 5/5

Google

We're not over the finish line yet as our principal contact Jack is moving on to another office - but so far so good. We've had two strong offers within a month, accepted one and hope that all goes smoothly. Jack and the team have been great at only sending quality viewers - we're really impressed. Thank you.

Chris · 18 June 2023

★★★★★ 5/5

Trustpilot

Great Assistance - Thanks Chloe!

I am a first time tenant who didn't have much experience for renting property especially residency membership service. Thank you Chloe for your prompt assistance and advice especially when we needed it most, your excellent service which means a great deal to me and families.

Xu · 17 April 2024

★★★★★ 1/5

Google

After telling us multiple times they were going to pay our deposit back, Romans still haven’t given our deposit back. It’s been well over the legal 10 day period. They even had the cheek to ask for a 5 star review. Reported to trading standards.

Zak · 22 December 2025

★★★★★ 5/5

Trustpilot

Thanks to Stacey

Thanks to StaceyI would like to say how pleased we are that Stacey is once again managing our property. Once again excellent support and customer care we have always receive from Stacey. Without fail, she is always attentive, efficient and a delight to work with. Also a nice touch is that Stacey will call us in addition to the the other methods of communication. Always appreciated.

Landlord · 31 August 2022

★★★★★ 5/5

Trustpilot

5* Customer Serivce

I spoke with Kaitlyn Young regarding an urgent leak that needed to be attended to as soon as possible, although this was not a rented property that Kaitlyn dealt with, she was dedicated, understanding and took the time to help me with the issue at hand. She's truly an asset to the team, thank you again!

Building · 5 September 2025