Trusted Agent profile · Wokingham
★★★★★
1,832 reviews across 2 platforms
23 Market Place, Wokingham, RG40 1AP
Romans's office in Wokingham, at 23 Market Place, is rated 4.1 out of 5 across 1,832 reviews on two platforms, including 401 Google reviews rated 4.3.
Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
5/5
GoogleA very professional service received by Jessica in the Lettings department. Friendly approachable and having never rented before guided me and my partner through the letting process with great knowledge and professionalism. Would definitely recommend
5/5
TrustpilotQuick and easy
Quick, smooth and easy process to rent a property.
5/5
TrustpilotExcellent service by Jessica
Excellent service by Jessica, would recommend Romans always.
4/5
GoogleIt was a case of second time lucky but we ended up with a better price so it ended well. Good sales team and excellent Move Manager Team Leader to complete the process.
5/5
TrustpilotEfficient estate agents know the local…
Efficient estate agents know the local markets
5/5
TrustpilotI have found Kimberley Garcia Jones in…
I have found Kimberley Garcia Jones in Romans Head office to be very professional, courteous and efficient at all times in my dealings with her over the years.Michael Connellan
5/5
GoogleHuge thank you to Romans Wokingham for making this process stress free. Our estate agent was transparent, friendly and very approachable, guiding us along the way. Thanks for a good experience.
5/5
TrustpilotProfessional and helpful team
Rating only, no written review.
Dear Wasim We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
1/5
Trustpilotworst experience ive ever had with any…
worst experience ive ever had with any property company. If you can avoid Romans do, wont use them ever again. also avoid the NDO option they'll shaft you.
5/5
GoogleWe wanted to buy our first house and Romans (Daniel Salisbury) helped us get it the best and fastest way possible. Very happy with his / their service and professionalism.
5/5
TrustpilotVery good experience with Scott from…
Very good experience with Scott from the Bristol office. He was very polite and super efficient. Highly recommend.
1/5
Trustpilot0 Stars!!!!
Dear Alex, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team
1/5
TrustpilotBadly organised and forceful, lost the trust in the brand
West Drayton office staffs are putting pressure on potential tenants, information is not shared amongst them resulting in putting us off altogether of Romans West Drayton.
5/5
TrustpilotGreat service
Fast efficient service RICS valuation done and provided within a couple of days. Staff couldn't have been more helpful. Would certainly recommend them and use them again.
1/5
TrustpilotAVOID if possible
Avoid dealing with such unprofessional people if possible!I have followed their complaint policy and got an automated email with complaint number AND THAT’S IT !!
5/5
GoogleSpoke with James in sales he was very knowledgeable about the local area and helped me with my property search, will be back soon.
1/5
GoogleRating only, no written review.
Dear Ving K, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleReally pleased with and grateful to Adam Colvin's help with viewings, making offer, etc, patient, efficient and very helpful. Well done and thank you!
1/5
GoogleVery disappointed with the service. Rang twice to talk about putting my house up for rental. No one called me back. Would not recommend them.
5/5
Trustpilotgreat estate agents who I have used to…
great estate agents who I have used to sell my property very trusted unlike berkshire estate agents limited who have stolen from me.
1/5
TrustpilotUnhelpful & rude staff
Awful company. The staff are rude and generally unhelpful. Would never use this company by choice ever again.
5/5
TrustpilotGreat service - Reading
Great service , Sam my sales agent was extremely helpful with my first home purchase.Prompt team and brilliant service
1/5
TrustpilotAvoid Romans Bracknell if you value customer service.
Bracknell letting agents are the worst, if you can avoid I would definitely recommend you do.Dissatisfied landlord.
1/5
TrustpilotRip off merchants
If you are a tenant these sharks will never miss any opportunity to fleece you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Romans's Wokingham office has 1,832 reviews across two platforms: 401 on Google, 1,431 on Trustpilot (across the whole business).
Romans Wokingham is rated 4.1 out of 5 across all 1,832 reviews, and 4.3 out of 5 on Google from 401 reviews.
Romans Wokingham, 23 Market Place, Wokingham, RG40 1AP.
