Romans Wokingham reviews

★★★★★ 1/5

Trustpilot

Zero stars to be clear

Zero stars to be clear. Basingstoke branch didn't leave us impressed at all. Handful of viewings with little feedback, no click through stats despite being told wed receive them. Sent numerous correspondence which was ignored but they blamed each other. You deal with a branch manager for 5 minutes then a lot of inexperienced staff who I doubt have ever bought a house.

Carl · 26 June 2024

★★★★★ 5/5

Trustpilot

Fantastic service from Farnham Branch

Fantastic service from Farnham Branch. Staff really helpful, efficient and professional. I would definitely recommend for selling a property. Special thanks to Hannah, Luke and Jack on helping me so much through what was a very stressful time.

Joanne · 25 November 2022

★★★★★ 5/5

Trustpilot

Mandy Tann is an excellent and a very professional Manager l.

Mandy Tann has been excellent in whatever she does in managing our property in Chineham. She is very well organised, prompt and handles the matters in a very professional manner. She is very courteous, polite and always willing to help.

N · 24 August 2022

★★★★★ 5/5

Trustpilot

Thank you Kerry!

After a absolute nightmare with 2 other companies romans was a absolute breeze with me renting my first property. Thank you so much Kerry for making me feel so comfortable with the whole experience and being so lovely!

Emily · 10 November 2022

★★★★★ 5/5

Trustpilot

Aston is such lovely person

Aston is such lovely person. Her visit was so professional, she get along well with my little son, she made him laugh! Her visit was so quick, didn’t even noticed and she was done with our 6 months property check.

Kinga · 22 August 2022

★★★★★ 5/5

Google

Fantastic service from Lukas. He was so knowledgeable and friendly, made the whole buying process a delight. As first time buyers we didn’t have any clue what we were doing and Lukas really helped us understand it all. Would recommend romans Wokingham to anyone!

Sophie · 29 March 2025

★★★★★ 5/5

Trustpilot

Great Service

I’ve been with romans now for about 2 years, and it’s been a breeze especially Kimberley Jones , who’s always quick to respond to my emails, and handle any issues I have. She’s amazing and it’s been an exceptional service. Thanks Kimberley.

Olere · 17 May 2022

★★★★★ 5/5

Trustpilot

Move Managers make the process bearable

Romans assigns a move manager to help with the process.Our move manager, Natalie Stewart was incredibly helpful, responded quickly every time, and endeavoured to solve all of our queries or issues to the best of her ability. Top tier service.

Marvyn · 12 August 2022

★★★★★ 5/5

Google

Quick and efficient. The team got the job done without any issues whatsoever. Many Thanks for all your efforts, especially Jon

Tania · 18 February 2024

★★★★★ 5/5

Trustpilot

Romans Basingstoke

As this was my first interaction with estate agents, I found that Ben Plowman bought an enery and outlook that the others seemed to lack. He has been very understanding to our circumstances and has kept us well informed. I would have no hesitation in recommending the team at Romans Basingstoke to anyone looking for a quality estate agent.

D · 21 August 2024

★★★★★ 5/5

Google

Coming back to the Rental market was a terrifying prospect for me however Molly, Sarah and the team at Romans Wokingham made it a remarkably pleasant experience. Professional, courteous, empathetic and all around great service from Romans Wokingham.PositiveResponsiveness, Quality, Professionalism, Value

Meg · 18 June 2022

★★★★★ 5/5

Google

Matthew, Ian, Louis and the team were great with supporting us through the valuation and sale, and even when our first buyer had to sadly pull out due to issues finding a school. Definitely recommend them to anyone wanting to sell.

Eli · 18 June 2022

★★★★★ 5/5

Trustpilot

Romans rental and management services

Rental property ( 6 yrs ) - rented and managed by Romans.Very professional, always available, common sense approach and listen to the customer. Would always go above and beyond what was required. I would like to thank in particular Sam Morton, a very experienced member of the rental team - and Kim Stockley on the management team.

Lesley · 14 November 2023

★★★★★ 5/5

Trustpilot

Romans property Agency is the best…

Romans property Agency is the best services in Reading base my experience during I was looking for the house to rent ..5***** I recommended if anyone looking for the house don’t forget to visit Romans state Agency in Reading RG1 Thanks to all the stuff for your kindness to help me I’m moving to the new house tomorrow 🙏🙏

MAURICO · 26 September 2023

★★★★★ 5/5

Trustpilot

Friendly, efficient & professional

Friendly, efficient, practical selling service. Despite hiccups caused by a buyer completely dropping out without the courtesy to tell anyone, the property was re-marketed and quickly sold again. Would recommend Jack and his team.

Mrs · 3 March 2023

★★★★★ 5/5

Trustpilot

Romans are by far the best estate agents around!

Steph and the team at Romans worked tirelessly through a very tricky sale process, always friendly and professional and I couldn't be more grateful! I would highly recommend Romans to anyone looking for an Estate Agent in the Wycombe area, you will not be disappointed.

Dawn · 1 November 2021

★★★★★ 5/5

Google

Big thanks to Sarah Hood for her exceptional customer service from getting a viewing booked in through to securing a property for me and my family! Extrememly responsive and professional - recommend speaking to Sarah if you are looking a rental property in the Wokingham area!PositiveResponsiveness, Professionalism

Simon · 18 June 2021

★★★★★ 5/5

Trustpilot

Professional Service

The sale of my property was not straight forward but thanks to Carl Atkinson, Esther Binnie, James Fleming and the team for keeping me calm. I am so grateful for their support and ensuring I was in the loop every step of the way. I would highly recommend Romans when selling a property.

Ms · 3 February 2024

★★★★★ 5/5

Trustpilot

I'm personally really happy with the…

I'm personally really happy with the Romans Letting and Sales Team during and after sales support after active contacts had expired. Also on behalf of my late parents, who were always very happy with their Letting and management services.Thank you, a special mention to Christine for all her help with the estate of my late parents. Regards Robbie Emmett

Robbie · 15 September 2023

★★★★★ 5/5

Trustpilot

Nathan

Nathan , based at The Tilehurst Branch , was very helpful , professional , and followed up once I moved into my new home , his colleagues Steve and Mark , were also a great help . Particular thanks to Nathan once again , for working closely with me all the way .

Joyce · 31 January 2024

★★★★★ 5/5

Google

Having dealt with several dubious estate agents in the past, me and my partner were delighted to work with Adam from Romans, who help us to find our first home to purchase. Always on the ball and ready to help, even when we were running late for a viewing one day. Fantastic job, thank you Adam!

Phil · 19 June 2017

★★★★★ 5/5

Trustpilot

Jarred was excellent, would highly recommend Romans

I have just sold my house with Jarred and the whole experience has been second to none. Jarred has gone above and beyond in everything, He is very supportive has offered me excellent advice and has made the whole process as smooth and straight forward as it possibly could be. I would absolutely recommend Jarred and Romans. Thankyou guys so much

Tina · 17 July 2023

★★★★★ 5/5

Trustpilot

I have had a great experience with…

I have had a great experience with Lewis Bebb at Romans. He is very efficient and reliable. He kept me updated every step of the way. He was very prompt, very patient and always returned my calls. He is incredibly fast at dealing with matters. I would highly recommend Lewis. He is the best!

Sandra · 5 January 2024

★★★★★ 1/5

Trustpilot

Dreadful managed letting service

Used Romans for a "fully managed" service on a rental flat.The tenant they sourced paid a couple of months rent and then just stopped. Over a period of 8 months, if Romans did anything more than the odd phone call to manage the situation it was not apparent to me. I felt completely abandoned by them.Our "dedicated property manager" never once responded to emails or returned my calls. Like not ever. They only got in touch when they wanted something. The only way I was able to get any attention was to turn up at my local branch and make a fuss.When the tenant eventually left in a trail of debt and damage, Romans did nothing at all to recover the debt. I was told there would be arbitration but nothing ever happened.My experience involved a lot of stress, a lot of being ignored and ending up significantly out of pocket. Literally the opposite of what a managed service should offer.

Darren · 14 April 2023