Romans Wokingham reviews

★★★★★ 5/5

Trustpilot

Kimberley Garcia Jones

Service was speedy and great! Special thanks to Kimberley Garcia Jones for helping me with my flat maintenace issue and even going the extra mile to assist me even outside work hours! She was very kind and quick with her responses. Many thanks again

Rach · 10 June 2022

★★★★★ 5/5

Trustpilot

I was really impressed with Romans

I was really impressed with Romans, Lorraine Eivers did an amazing job of updating us ever week and keeping on top of both us and the sellers to make sure the process was as quick and easy as possible, she was fantastic. The rest of the team were also excellent, when ever we spoke to them they were able to give us quick, accurate and up-to-date information on what was happening, they all seemed to work and communicate very well together.

Tori · 2 August 2023

★★★★★ 5/5

Trustpilot

Thank You Romans from Reading Football Club

I want to thank everyone who assists Reading Football Club at Romans Estate Agent, Reading Branch especially Suresh Rana Magar, he shows superb customer service, assistance and professionalism and goes out of his way to assist our needs, I want to say that Romans is one of our top preferred agents, who I feel comfortable dealing with.

Lynne · 16 January 2024

★★★★★ 4/5

Trustpilot

Well done Romans Yateley

My opinion of Romans as a company was not good but the branch in Yateley were so good it changed my opinion! Special mention to Jack Barton who was always available and his professionalism was second to none. So well done Romans and well done Jack

Wendy · 24 February 2022

★★★★★ 5/5

Trustpilot

Thanks to Roman Agent and her Move…

Thanks to Roman Agent and her Move Manager in my purchase. Move manager have had done a great job to help and liaise with my solicitor to shorten the consuming time and disputes. Hope Roman success in the future and keep it up.

Wah · 16 July 2022

★★★★★ 5/5

Trustpilot

Thanks for managing our property for 15 years.

Romans has fully managed our rental property for 15 years. During that time, they have been highly professional, communicative and consistent. Our current manager, Donna-Marie Brant has been excellent. When things went wrong, Donna was always there to sort things out. I’m pretty sure our tenants also had a good experience. Overall highly recommended.

Consumer · 14 March 2024

★★★★★ 4/5

Trustpilot

Laura Stubbins is easy to work with

Laura Stubbins is easy to work with, communicative and responsive. She has gone above and beyond. A safe pair of hands. Sometimes there can be a bit of a gap in communication between the various departments of the business but overall positive.

Anonymous · 11 August 2022

★★★★★ 4/5

Trustpilot

Very helpful and supportive

Amy was very understanding and helpful. She replied very quickly and thoroughly to all my queries. I especially appreciated her help in clarifying practices in renting in England and little tips on how to approach looking for properties without getting overwhelmed.

Marina · 16 September 2022

★★★★★ 5/5

Google

We had lots of dealings with Tom Bath at Romans. Helping us with our rental property. Tom is quick to respond, resourceful and takes the hassle away from us with his dealings with the tenant and maintenance issues that crop up. Would recommend.

Leelayla · 18 June 2022

★★★★★ 4/5

Trustpilot

Support of property sale

Sale coordination agent, Hannah was very proactive and helpful helping to iron out issues along the way.

Nick · 7 June 2024

★★★★★ 5/5

Google

Ben’s very supportive and knowledgeable. Wish him a fantastic career.

Kalitta · 16 March 2026

★★★★★ 5/5

Trustpilot

Highlighting the work of our current property manager, Luke Roberts, Romans Wokingham Branch

We want to highlight the work that our Property Manager, Luke Roberts is doing. The one thing we as landlords want is a representative who keeps us informed about what is going on and gives us the best advice when there is a problem. We have found over the last period of time since Luke has been our manager that he fullfils our rrequirements excellently.

Michael · 1 June 2023

★★★★★ 5/5

Trustpilot

Katie's assistance left a deep impression on me

I would like to take a moment to express my sincere appreciation for the exceptional assistance provided by Katie Page during my recent lease application process. I encountered some challenging issues that I believe few people have ever faced in this process, but Katie's unwavering patience and attention to detail were truly remarkable.I am grateful for the exceptional assistance provided by Katie Page during my rental process. She demonstrated remarkable patience in resolving the issues I encountered, and did so with empathy and kindness. I believe she is an outstanding representative and deserving of recognition.

William · 29 June 2023

★★★★★ 5/5

Google

Very good service from the team and Kaitlyn Young​​​​ who was extremely responsive and supportive in our tenancy discussions.

Manoj · 29 December 2025

★★★★★ 5/5

Trustpilot

Shout out to Jade Small

Can I just say how good Jade Small is at Romans in Taw Hill, no question is an issue for Jade, Jade will always go above and beyond to ensure your kept upto date with the progress of your issue, Jade will always answer her phone, Jade is very professional and a credit to Romans

Mark · 2 February 2024

★★★★★ 5/5

Trustpilot

Very smooth process to secure flat for Uni

Very smooth process to secure flat for my daughters final year at Bath Uni next year with her friend. very efficient , responsive and personable approach .would recommend. Thanks Amy as its not always like this!!

Paul · 20 February 2023

★★★★★ 1/5

Google

AVOID THEM!!! After moving out of the property we were renting they demanded we pay over 300 pounds for thing that needed to be fixed. I didn’t argue, accepted the charges and proceeded to pay though their website. They kept emailing me every day asking for payment. I emailed them and called them to inform about the payment. They promised me a call back, never called. Now I’m getting emails saying my debt has gone to the collection team. Even my former landlord said they were useless. So, if you’re a landlord or a customer, avoid dealing with them. They’re useless if anything goes wrong.

Sebastián · 18 June 2023

★★★★★ 1/5

Google

I’d had some bad experiences with Romans in the past, (as a prospective buyer I was given incorrect information about whether a garage was included, and also as the neighbour of their tenants with a leaking roof issue, which took an age for anyone to get in touch re fixing it), but accepted that over time employees change etc and that this didn’t necessarily reflect how they operate now, some years later. Earlier this year, I visited the offices with my friend, who is clearly very vulnerable, about her tenancy. She had some questions about her notice period, and she was obviously struggling to speak, but the tone, manner and lack of respect in the way she was spoken to was absolutely shocking. I didn’t say anything at the time because we were trying to ascertain what the next steps were and she needed my help. I was dismayed to note that when I started speaking on her behalf there was a shift in tone and helpfulness. I didn’t address the incredibly rude and degrading way she was spoken to at the time as I did not want to embarrass her and we were trying to begin the process of her moving out. She had asked Romans multiple times about the broken radiators, no one ever fixed them and when she moved out it was apparent that this had had a detrimental impact on her health. Would not recommend and disappointed that my initial impression of Romans from years gone by remains.

Nicola · 18 June 2023

★★★★★ 5/5

Google

We completed today on the sale of a house in Wokingham. Everyone we dealt with at Romans was friendly and helpful. We lost our first buyer but they quickly got us back on the market, finding another buyer within a couple of days. Offer to completion feels like a slow process, but we were kept informed. Alyson, our move manager, always replied the same day to any emails and regularly chased all involved to keep us on track. We would happily recommend Romans and use them again.

Fintan · 18 June 2023

★★★★★ 5/5

Trustpilot

Amy Southby-Forward has been…

Amy Southby-Forward has been outstanding. Professional, superbly efficient , friendly, objective and always available for advice . My flat was let within two weeks of initial consultation. Amazing! Her colleagues Saffron Willmott and Hettie Dewing both very effective and efficient added to the Romans Bath experience. I can’t thank you all enough.

Torben · 29 March 2024

★★★★★ 5/5

Trustpilot

I have had a great experience and first…

I have had a great experience and first class services thanks to Romans Reading Property manager Jessica Phillips…Jessica Phillips professionalism is top notch…she possesses an excellent spoken and written communication skills and always provides useful, great and fast response and solutions to any queries I have which is amazing..thank you Jess for your excellent services

Satisfied · 25 January 2024

★★★★★ 5/5

Google

Kaitlyn Young have been so helpful and other people from romans letting estate agency.

Damian · 28 September 2026

★★★★★ 5/5

Trustpilot

5 starts for Stephanie and James

Stephanie and James made the process easy and were always available to answer any questions or contact the vendors to keep things moving. Even when an issue came up which wasn’t down to them, they did everything they could to resolve it in a timely manner. If I come to sell my property, I will do it through the Romans team.

Alistair · 3 September 2023

★★★★★ 5/5

Trustpilot

The Professionals!

I actually chose Romans to sell my property as the property I am looking to purchase is also through them and I thought it made sense, although had to negotiate a better rate in comparison to other Estate Agents. I have to say to date I have been impressed with the service received, the organisation seems very professional and there were a couple of things that I thought were excellent ideas such as having the Sales Team come round and see my house, meet me and ask any questions plus I could point out what I thought were the key selling points for my house. Having a professional photographer was also another nice touch and I hope that his skills help to sell my property! I found Jack Barton to be very professional and also liked that there was no pressure, I explained my current situation and he assured me that if I wasn't able to secure the right property I could withdraw from Sale.

Jacmar · 12 June 2023