5/5
GoogleI never expected that selling a house would be so quick and easy. A big thanks to Michael Sharp and team.
Trusted Agent profile · Wokingham
Verified
Prospect Wokingham reviews
★★★★★
2,239 reviews across 2 platforms
12 -14 Broad Street, Wokingham, RG40 1AB, RG40 1AB
Prospect's office in Wokingham, at 12 -14 Broad Street, is rated 4.7 out of 5 across 2,239 reviews on two platforms, including 375 Google reviews rated 4.8.
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Reviews
Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
Google5/5
TrustpilotAlways excellent service
I rent my flat as a landlord and I have always been very impressed with the service I receive. What I always appreciate is the prompt reply of e/mails and also if there are issues to attend to, contractors are always contacted quickly and things sorted out. This is beneficial to the tenants too. Over the years many things have changed for the better and I like the way Prospect change with the times and think of things that benefit both the landlord and the tenant. Would I recommend Prospect Estate Agents to friends and family? Absolutely.
1/5
TrustpilotI am landlord with prospect
I am landlord with prospect, if you are looking for an estate agent. trust me don't go with them, expecially reading one. very disappointing service.
5/5
TrustpilotNatasha was super efficient kind and…
Natasha was super efficient kind and caring. X an asset to the company for sure.Highly recommended.
5/5
TrustpilotThank you
My current property manager Agnese is outstanding. Always helpful, proactive, and gets things done quickly and efficiently. On top of that she is a pleasure to work with. Thank you Agnese!
1/5
TrustpilotONE TO READ FOR SURE
Taken 8 months for the Property Ombudsman to rule that this disgraceful, bending the truth, say what they want you to hear company to be told that they were in the wrong.PLEASE, PLEASE, PLEASE think twice before putting your property in their hands, or giving them money to supposedly act on your behalf with renting one, for then them to do a VERY bad job, of a thing that I am sure they have lied and said they would do their best for you.They will just do the absolute minimum to get their commission each month, which they denied to me in black and white email, just to get your money.They even tried to lie about me to the Ombudsman that I bullied them when all I did was action something that they gave me again in writing.STAY STAY STAY AWAY from this company.
5/5
GoogleI have dealt with Matthew and Roseanne, They were very professional honest and active helping me to find the right property within a very short time. They kept me updated all the time and walked the extra mile with me to move within a …
5/5
TrustpilotCharlotte Morgan
Charlotte Morgan : punctual, professional and polite throughout the viewing of the apartment. Excellent local knowledge with insightful tips. Highly recommend , 5 star ⭐
5/5
TrustpilotAttentative Agent
Harry has been brilliant with assisting myself and my partner into our first rented property. He helped with query we had regarding the property and was quick to respond or call back when we left messages!Thank you again!Amy
5/5
Trustpilot10/10 for Lily Sines
Lily has been a really good Property Manager for my flat. She responds quickly when anything requires attention and always keeps me informed about progress.
5/5
TrustpilotI recently purchased a property through…
I recently purchased a property through Prospect, and my contact for viewings was Abi Heppner. From the very outset, Abi’s service was nothing short of outstanding. She was extremely helpful, and has great knowledge about the local area and the property market in general. This made my experience very pleasant and as smooth as possible.
5/5
GoogleThe team at Prospect in Wokingham were fantastic! As a first time buyer they made the purchase incredibly easy and very smooth. All aspects of my search were handled with care from Dan and Ellen contacting me at least once a week and were …
5/5
TrustpilotLiz Rogers
As a landlord, I have let my property successfully through Prospect for several years without any issues. The property recently came up for renewal, and Beckie Baxter liaised with both the tenant and myself to find the type of tenancy which would suit us both best at this time. Beckie explained clearly, concisely and professionally what this would entail to both parties, and we were happy to move forward. Beckie has managed this property on my behalf for some time now. She is always professional, courteous, friendly and quick to respond to any issues either I, or the tenant, may have.
5/5
TrustpilotAshleigh Ackermann proactively assisted…
Ashleigh Ackermann proactively assisted me in getting a late check-out report through whilst my normal correspondence was OOO. Very grateful for her sorting this late on a Friday PM!
5/5
TrustpilotBeth is amazing
Beth is amazing! Always so helpful and knowledgeable. Thank you x
5/5
GoogleBeth is brilliant. Thank you!!!!
5/5
TrustpilotBest estate agents in Sandhurst
The whole team have been amazing. Sold my house in 10 days. Had viewings within 12 hours and without going live on rightmove. Have been amazing and very supportive. I would 100% recommend Prospect
Agent replied · 24 October 2024
Thank you for your 5* review, Dawn
5/5
GoogleCharlotte was so helpful with sorting our our rental property and has been very prompt answering any questions I have.
5/5
TrustpilotCleaning service provider
I am a cleaning service provider for Prospect, especially for Beckie Baxter who is a pleasure to work with. I find the communication and service from her to be exceptional, she is both organised and efficient, with honesty and a sense of humour (necessary when dealing with certain aspects of property cleaning!). She maintains excellent communication with me, both verbally and via email and keeps me posted on progression of several jobs at once, always on the ball and with a polite and friendly attitude. I wish Beckie every success and hope to maintain a working relationship with her for a long time to come.
5/5
GoogleI had Charlotte Morgan for my viewings she was so helpful and made the process so much easier for us. I had her for a viewing and her customer service was excellent.
5/5
TrustpilotBeth was fantastic throughout
Beth was fantastic throughout, professional, attentive and kept us informed the entire time which really ensured the process was stress free
5/5
TrustpilotBeckie Baxter who
Beckie Baxter whoIs our letting manager with Prospect has been amazing As a Tennant she has always been very thoughtful and caring and fair. She is an absolute credit to the company and I cant thank her enough for always being there supporting us and liaising with our landlord She really has been so professional and both my husband and myself cant thank her enough she really is so very good at her job and after years of renting she is like a breath of fresh air Phillippa and colin Simpson
5/5
TrustpilotFantastic Service
Fantastic service - professional, prompt and takes away all the stresses involved with property management. Agnese is brilliant and always on hand to help, no matter the issue. Highly recommend.
5/5
TrustpilotProspect Wokingham
I had 3 viewings last week with Charlie from Wokingham branch. He was polite and personable and allowed me to look at properties at my own pace without putting me under any pressure , just pointing out important features at the properties . The fact that I did not choose any of the properties we viewed in no way reflects on his professional skills. Indeed, it’s in large measure due to his courteous demeanour I would be happy to come back to Prospect again should they have more suitable properties.
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